AIRBAG IS LISTED FOR RECALL. STATING THEY WILL SEND ME A MESSAGE WHEN THE PARTS ARE ABLE TO BE REPLACED. THIS HAS BEEN SINCE FEB 11 2016... STILL THERE ARE NO REPLACEMENT PARTS?
NHTSA ODI 11041808
Home · 2011 Mercedes-benz C-class Phev · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
Newest first · 516 complaints · page 17 of 21
AIRBAG IS LISTED FOR RECALL. STATING THEY WILL SEND ME A MESSAGE WHEN THE PARTS ARE ABLE TO BE REPLACED. THIS HAS BEEN SINCE FEB 11 2016... STILL THERE ARE NO REPLACEMENT PARTS?
NHTSA ODI 11041808
TAKATA RECALL - MERCEDES HAS NOT REPLACED THE DEFECTIVE AIR BAGS
NHTSA ODI 11041077
TAKATA RECALL - I RECENTLY PURCHASED A 2011 USED MERCEDES BENZ WHICH HAS TWO OPEN RECALLS FOR DEFECTIVE AIR BAGS. I WAS ADVISED BY THE DEALERSHIP A REMEDY WOULD BE COMING IN THE NEAR FUTURE BUT I HAVE BEEN UNABLE TO VERIFY THIS CLAIM. PLEASE ADVISE WHEN THIS RECALL WILL BE REMEDIED AND WHAT MY RECOURSE IS IN THE MEANTIME.
NHTSA ODI 11040963
"TAKATA RECALL". CONTACTED MERCEDES-BENZ OF MOBILE (251-472-2369) REQUESTING INFORMATION ABOUT TAKATA AIRBAG REPLACEMENTS. I WAS TOLD THAT THEY HAVE NOT MANUFACTURED REPLACEMENT PARTS AT THIS TIME. I STATED THAT I RECEIVED NOTICES ABOUT THE RECALL IN JUNE AND AUGUST OF 2016.
NHTSA ODI 11040399
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED THE INTERIM NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS), BUT HAD NOT RECEIVED A SECOND NOTICE FOR BOTH RECALLS INDICATING THAT THE REMEDY AND PARTS WERE AVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11040573
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BENZEL-BUSCH MOTOR CARS IN ENGLEWOOD, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11040239
TAKATA RECALL. NO ACTIONS TAKEN BY MANUFACTURER TO CORRECT SAFETY PROBLEM THUS FAR
NHTSA ODI 11039632
TAKATA RECALL. MANUFACTURER HAS FAILED TO REPLACE DEFECTIVE SAFETY DEVICE
NHTSA ODI 11039634
STEERING WHEEL LOCK UP OR EIS ISSUE. CAR NOT STOPPED WORKING ALL OF A SUDDEN. LUCKY IT WAS IN SAFE PLACE. CAR INTERIOR LIGHT COMES UP BUT DOES NOT CRANK. IT NEEDS TO BE RECALLED. LOOK HOW MANY PEOPLE ARE HAVING THE SAME ISSUE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T32359_DS565938
NHTSA ODI 11039191
TAKATA RECALL STILL DO NOT HAVE PARTS TO FIX AIRBAG RECALL.
NHTSA ODI 11039395
TAKATA RECALL. MANUFACTURER DOES NOT HAVE A REPLACEMENT.
NHTSA ODI 11039384
TAKATA RECALL, I RECIEVED RECALL NOTICE ON THE AIR BAGS IN MY MERCEDES BENZ DURING THE FIRST QUARTER OF 2016. PARTS WERE NOT AVAILABLE. IT IS NOW A YEAR AND A HALF LATER AND STILL ON PARTS ARE AVAILABLE. I HAVE LIMITED MY DRIVING OF THIS CAR, CURRENTLY LESS THAN 16,000 MILES ON THE CAR. NOW THAT THEY HAVE FILED CHAPTER 11 BANKRUPTCY I AM WORRIED IT WILL NEVER GET REPLACED AND THE CAR WILL BE SIGNIFICANTLY DEVALUED.
NHTSA ODI 11039432
TAKATA RECALLS. THE MANUFACTURER HAS FAILED TO REMEDY THESE DEFECTS IN A TIMELY MANNER. I AM IN ZONE A AND AFFECTED BY TWO RECALL OVER A YEAR OLD.
NHTSA ODI 11039461
TAKATA RECALL - RECALLS WERE ISSUED FOR THE DRIVER'S AND PASSENGER'S AIRBAGS IN FEB 2016 AND MAY 2016, RESPECTIVELY. TO DATE, NO SOLUTION HAS BEEN OFFERED, THEREFORE, I AM STILL DRIVING WITH DEFECTIVE AIRBAGS AND AM VULNERABLE TO SUFFERING THE HARM AND/OR LOSS.
NHTSA ODI 11035585
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER WHERE IT WAS ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11035598
TAKATA RECALL: THE FACT THAT THERE HASN'T BEEN A REMEDY TO THIS ISSUE IS TERRIBLE. I WATCHED THE VIDEO OF WHAT WILL HAPPEN IF THIS AIRBAG IS DEPLOYED. I'M SUPPOSED TO BE OK WITH THIS WHILE DRIVING MY VEHICLE EVERYDAY KNOWING THAT IF THERE IS ANY COLLISON OF ANY SORT MYSELF AND MY CHILDREN AND GRANDCHILDREN ARE AT RISK OF INJURY OR DEATH NOT FROM THE COLLISON BUT FROM THE SAFETY DEVICE THAT IS SUPPOSED TO PROTECT US.
NHTSA ODI 11035547
TAKATA RECALL. DEALERSHIP NOT ASSISTING WITH AIRBAG REPLACEMENT. I
NHTSA ODI 11035412
TAKATA RECALL - ACTIVE RECALLS WERE ISSUED IN 2/2016 AND 5/2016 BUT I'VE YET TO RECEIVE A REPLACEMENT AIRBAG IN A TIMELY MANNER. THE RECALL STATUS STATES, "REMEDY NOT YET AVAILABLE." I RECENTLY RECEIVED A NOTICE FROM TK HOLDINGS, INC. THAT TAKATA HAS FILED CHAPTER 11 BANKRUPTCY. I'M CONCERNED FOR MY SAFETY WONDERING WHEN OR IF THIS ISSUE WILL BE RESOLVED FOR OWNERS IN DANGER.
NHTSA ODI 11035148
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF TAMPA AT (813) 579-2138 (4400 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11035160
"TAKATA RECALL" I RECEIVED A LETTER FROM MERCEDES DATED AUGUST 2016 REGARDING THIS RECALL. SINCE THEN I HAVE CONTACTED THE FORT MYERS DEALERSHIP REQUESTING FREE REPLACEMENT. EACH TIME INCLUDING TODAY I WAS TOLD THEY DO NOT HAVE THE PARTS OR THE INSTRUCTIONS FROM CORPORATE TO REPLACE THE AIR BAGS. TODAY I RECEIVED A POST CARD REGARDING TK HOLDINGS FILING CHAPTER 11. LAST YEAR MY DAUGHTER WAS INVOLVED IN AN ACCIDENT CAUSING 19K OF DAMAGE AND THE AIR BAG DID NOT GO OFF. I DO NOT KNOW IF THAT IS A GOOD THING OR A BAD THING. SHE WAS TRAVELING EAST WHEN I STATIONARY TRUCK PULLED INTO HER LANE CAUSING PASSENGER FRONT END DAMAGE.
NHTSA ODI 11034505
THERE IS A FEAR THAT SOME DAY I WILL BE DRIVING DOWN THE ROAD AND THAT BAG MAY HAVE TO GO OFF
NHTSA ODI 11034346
TAKATA RECALL IT'S BEEN OVER A YEAR SINCE THE TAKATA AIRBAG RECALL WAS IDENTIFIED AND MERCEDES BENZ STILL DOES NOT HAVE A SOLUTION OR ESTIMATED TIME WHEN THE REPAIRS WILL BE AVAILABLE.
NHTSA ODI 11034373
MY AIRBAG WARNING LIGHT KEEPS COMING ON. MY COMPLAINT INVOLVES 2 RECALL NOTICES I RECEIVED ON THE MERCEDES BENZ 300C CLASS WHICH HAS DEFECTIVE TAKATA AIR BAGS ON THE PASSENGER AND THE DRIVER'S SIDES THAT COULD POTENTIALLY KILL. MERCEDES USA SAID IT WILL NOT HAVE AIRBAGS TO REPLACE IN MY CAR UNTIL LATE 2018 FROM NHTSA. MERCEDES BENZ'S RESPONSE IS THAT NO ONE HAS YET DIED IN ONE OF ITS VEHICLES DUE TO TAKATA AIRBAGS. MERCEDES HAS DIRECTED VICTIMS OF THESE DEFECTIVE AIRBAGS TO THE NHTSA NATIONAL HIGHWAY AND SAYS THE BAGS WILL NOT BE AVAILABLE TO REPLACE UNTIL LATE 2018 WHEN NHTSA RELEASES THEM. I'VE ALREADY WAITED AND RISKED MY LIFE FOR MORE THAN A YEAR, ACTUALLY 4 YEARS. MERCEDES COULD CARE LESS. MY REQUEST IS THAT MERCEDES RETURN THIS CAR FOR THE SIMPLE FACT THIS CAR IS A 2011. IT WAS WIDELY REPORTED IN THE WALL STREET JOURNAL AND OTHER NEWS OUTLETS THAT HONDA AND TAKATA FOUND OUT THE BAGS WERE DEADLY AND DEFECTIVE AS FAR BACK AT LEAST AS 2001, HOWEVER, KEPT IT UNDER WRAPS. MERCEDES KNEW WHEN IT MADE THE DECISION TO PURCHASE THESE AIR BAGS AND INSTALL THEM INTO LATER MODEL VEHICLES, PROBABLY AT DRASTIC DISCOUNTS, THAT THE DEFECTIVE BAGS WERE NO GOOD AND WORSE POTENTIALLY DEADLY. ALREADY PEOPLE HAD DIED FROM THESE AIRBAGS. I DON'T WANT TO BE THE FIRST ONE TO DIE IN A MERCEDES DUE TO THESE AIRBAGS. I JUST HEARD BACK FROM THE NATIONAL TRANSPORTATION SAFETY BOARD, WHO SAID THAT MERCEDES IS MISINFORMING CONSUMERS. IT DOES NOT HAVE AIRBAGS THAT WILL BE RELEASED IN 2018. I CAN SEND YOU THE LETTER FROM MERCEDES DECLINING TO TAKE THE CAR BACK AND FROM NTSB REFERRING ME TO YOU. I WANT MY MONEY BACK. IT'S THE BIGGEST FLEECE OF AMERICAN CONSUMERS I HAVE EVER SEEN. ALL I HAVE IS A LETTER FROM MERCEDES DECLINING TO TAKE ITS CAR BACK, A PICTURE OF THE WARNING AIRBAG LIGHT THAT COMES ON THE DASH BOARD AND A LETTER FROM NTSB. I CAN MAIL THESE TO YOU IF YOU NEED THEM.
NHTSA ODI 11033967
2011 MERCEDES-BENZ 300C. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. UPDATED 10/03/2017*JS
NHTSA ODI 11031128
THERE APPEARS TO BE IS A CRACK ON THE FUEL FILTER. THIS CRACK HAS RESULTED IN A FUEL LEAK, INCREASING THE RISK OF A FIRE. THE TOP OF THE FUEL SENDING UNITS ARE LEAKING. HIGH FUMES ODOR INSIDE AND OUT OF THE VEHICLE BOTH WHEN IT IS STATIONARY AND IN MOTION REGARDLESS IF IT'S ON THE HIGHWAY, TURNING OR CITY STREET.
NHTSA ODI 11030861
Working with the data? Download all 516 complaints as CSV · fetched from NHTSA July 21, 2026