What 481 owners told NHTSA about the 2011 Jeep Wrangler

JEEP HAS RECALLED 2007-2010 WRANGLERS FOR REPLACEMENT AND SHROUDING OF CLOCKSPRINGS DUE TO MASS FAILURE. THIS PROBLEM EXISTS IN LATER MODELS AS WELL. MY 2011 AND 2012 WRANGLERS HAVE BOTH RECENTLY HAD THEIR CLOCKSPRINGS FAIL.

NHTSA ODI 10948638

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10948025

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10947593

MY 2011 JEEP WRANGLER SPORT HAS LESS THAN 50,000 MILES AND MY AIRBAG LIGHT IS ON AND HAS BEEN ON FOR AT LEAST 6 MONTHS OR MORE. WHY IS THE RECALL ONLY FOR RH DRIVE WRANGLERS, FROM WHAT I AM READING THERE ARE SEVERAL LH DRIVE WRANGLERS WITH THE SAME ISSUE. ALSO EVERY TIME IT RAINS FRONT DRIVER AND PASSENGER FLOORS ARE WET UNDERNEATH FLOOR MAT. I HAVE READ SEVERAL OWNER COMPLAINTS ON THIS ISSUE BUT MANUFACTURE DOES NOT SEEM TO CARE.

NHTSA ODI 10947043

I RECEIVED 2 EMAILS FROM NHTSA IN MAY 2016 REGARDING THE FAILED AIR BAGS DUE TO FAILED CLOCKSPRING ASSEMBLY. TWO (2) WEEKS LATER MY INDICATOR LIGHT CAME ON BECAUSE THE AIRBAGS FAILED. THE JEEP DEALERSHIP SAID IF I GOT INTO A CRASH, THE AIRBAGS WOULD NOT DEPLOY. HOWEVER, I WAS FORCED TO PAY FOR THIS MANUFACTURER'S DEFECT. THIS WAS CLEARLY A MANUFACTURER'S DEFECT AND A SAFETY ISSUE. I SHOULDN'T HAVE HAD TO PAY FOR THIS. THE INFORMATION YOUR AGENCY PROVIDED IS AS FOLLOWS: NHTSA CAMPAIGN ID NUMBER :16V288 MANUFACTURER :CHRYSLER (FCA US LLC) MAKE / MODEL YEARS :JEEP / 2011-2016 SUBJECT :CLOCKSPRING ASSEMBLY MAY BECOME CONTAMINATED.

NHTSA ODI 10945347

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 03/13/17 *BF THE CONSUMER STATED THE AIRBAG LIGHT ILLUMINATED. UPDATED 08/10/2017*JS

NHTSA ODI 10943888

I WAS TOLD THAT THE TIPM MALFUNCTIONED AND AFFECTED THE DOOR LOCKS AND MAY RESULT IN OTHER FAILURES.

NHTSA ODI 10937283

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10936782

ON MY 2011 JEEP WRANGLER UNLIMITED DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME WHILE DRIVING. THIS IS AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS. THIS APPEARS TO BE A RECURRING SITUATION, BASED ON RESEARCH IN JEEP FORUMS, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. *TR

NHTSA ODI 10936192

THE HEATER IN MY JEEP HAS NEVER WORKED SINCE WE BOUGHT IT! THE DRIVER SIDE ESPECIALLY! WE TOOK IT BACK WHERE WE BOUGHT IT AND THEY SAID THE VENT WAS STUCK AND IT JUST CONTINUES TO GET WORSE NOW ITS FREEZING. ONLINE THE INTERNET IS BLOWING UP W/ PEOPLE W/ THE SAME ISSUES WITH THESE. VEHICLES. WHY IS THERE NOT A RECALL? THIS SHOULD BE A CLASS ACTION LAWSUITE IF YOU DO NOT TAKE CARE OF THIS ASAP!

NHTSA ODI 10935605

TAKATA RECALL - RECEIVED A SAFETY RECALL NOTICE PRIOR TO JULY 2016 REGARDING FRONT AIRBAG. THE NOTICE WAS NOT DATED SO CAN NOT GIVE SPECIFIC MAILING DATE. I CALLED THE DEALERSHIP JULY 25, 2016 CONCERNED THAT WE HAD NOT BEEN CALLED TO SCHEDULE REPLACEMENT, WAS ADVISED THEY WOULD CALL AS SOON AS PRODUCT WAS AVAILABLE. CALLED DEALER AGAIN ON AUGUST 16, 2016 - ADVISED TO CALL BACK AT LATER DATE STILL DID NOT HAVE PARTS. CALLED DEALER OCTOBER 27, 2016 THEY ADVISED THAT THEY STILL DID NOT HAVE PARTS AND THAT THEY WOULD CALL ME WHEN PARTS ARRIVED. IT IS NOW DECEMBER 13, 2016 STILL HAVE NOT HEARD FROM DEALER. THE CAR DEALER IS: AUBURN CHRYSLER DODGE JEEP RAM, AUBURN CALIFORNIA. PHONE# 530-885-2900 WOULD APPRECIATE ANY HELP YOU CAN PROVIDE IN GETTING THE CAR DEALER TO MAKE THE REPAIR AS SOON AS POSSIBLE. THANK YOU *TR

NHTSA ODI 10935047

AIR BAG CHIME AND LIGHT COME ON IF I TURN THE WHEEL

NHTSA ODI 10935097

AIR BAG LIGHT IS ON AND STEERINGWHEEL CONTROLS FOR THE RADIO AND COMPUTER STEP DO NOT WORK THUS A CLOCK SPRING DEFECT

NHTSA ODI 10934439

CLOCK SPRING WENT OUT ON MY JEEP AND AIRBAG IS NON FUNCTIONAL. RECALL ONLY GOES TO 2010 BUT MINE IS A 2011 WITH THE SAME DESIGN AND PART SO WHY IS IT NOT COVERED IN RECALL. AIRBAG LIGHT IS ILLUMINATED AND NON FUNTIONING.

NHTSA ODI 10934018

THE AIRBAG WARNING LIGHT IS ON, BUT IT APPEARS IT'S ACTUALLY THE CLOCKSPRING THAT IS FAULTY. I DON'T ACTUALLY KNOW THAT IT'S THE WIRING THAT IS FAULTY OR THE CLOCKSPRING IT'S SELF, EITHER WAY, A LOCAL DEALERSHIP WANT $500.00 TO FIX IT. WITH ALL THE RECALLS ON THIS PARTICULAR PART, THIS VEHICLE IS NOT INCLUDED IN THE RECALL. AFTER MARKET WARRANTIES WON'T TOUCH IT.

NHTSA ODI 10933703

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10928494

JEEP DOES NOT GO INTO REVERSE. WHEN IN REVERSE IT IS LIKE PARK.. ALL THE POSITIONS ARE OFF AND NOT WHAT THEY SHOULD BE . COULD IT BE SHIFT CONTROL. ALSO WHY WASN'T PASSENGER AIRBAG INFLATOR PROBLEM NOTIFIED TO JEEP OWNER ? WILL A LOANER AUTO BE GIVING WHILE JEEP IS BEING REPAIRED ? *TR

NHTSA ODI 10928233

MY 2011 RUBICON LEFT HAND DRIVE HAS NEVER BEEN IN AN ACCIDENT AND HAS AN AIRBAG LIGHT ON.... I TOOK IT TO THE JEEP DEALER AND I CAN HAVE THE CLOCK SPRING AND WIRING REPAIRED FOR $810... THIS IS A COMMON PROBLEM AS I WAS TOLD BY THE DEALER.....

NHTSA ODI 10919768

I HAVE A 2011 JEEP WRANGLER. I HAVE HAD MY JEEP INTO THE DEALERSHIP FOUR TIMES SO FAR FOR A LEAKING ROOF. EACH TIME I GET IT BACK IT IS SUPPOSED TO BE FIXED AND THE PROBLEM IS WORSE. I PD THEM $1500. ON THE FIRST VISIT. THEY EVEN SENT IT BACK TO ME WET ONCE. IT HAS HAD SO MUCH WATER IN IT SO MANY TIMES I WONDER IF IT HAS MOLD. I HAVE HAD IT DETAILED AND DRIED SEVERAL TIMES, BUT WHAT ABOUT WHAT I CAN'T SEE, IN THE VENTS...EVERY TIME I TURN ON THE AC OR HEATER OR DEFROST AM I BLOWING MOLD SPORES ALL OVER AND THEN BREATHING THEM IN? IT HAS BEEN SO WET INSIDE AFTER A BAD RAIN I HAD CONDENSATION ON THE ROOF...INSIDE MY JEEP. EVERYTHING IN MY JEEP GETS WET, COATS, TOWELS, MAIL OR ANY PAPER, DAMP AND SOFT. IT SEEMS TO ME THAT THEY'VE KNOWN ABOUT THIS PROBLEM, BUT REFUSE TO TAKE RESPONSIBILITY FOR THEIR MANUFACTURING ERROR. HOWEVER THEY HAVE DISCONTINUED THE FREEDOM STYLE TOP. IT SEEMS LIKE A WAY TO GET OUT OF ACTUALLY RECALLING THE STYLE, THEY'LL JUST CALL IT DISCONTINUED. I AM SO DISAPPOINTED IN MY EXPERIENCES W/THIS, IN TOTAL THEY'VE HAD MY CAR FOR AT LEAST A MONTH, WORKING ON A WATER LEAK. SEEMS LIKE QUITE A BIT OF TIME, MY JEEP MUST HAVE LEAKS EVERYWHERE. I HAVE NEVER REMOVED ANY OF THE PIECES ON MY TOP, SO IT CAN'T BE THAT I'M NOT PROPERLY PUTTING THEM BACK ON. JEEP HAS CONTINUED TO MAKE MONEY BY CHARGING CUSTOMERS TO REPLACE SEALS, AND SENDING PEOPLE HOME W/A LEAK WORSE THAN WHEN THEY TOOK IT IN. I'VE ASKED THEM TO CLEAN THE INSIDE OF THE VEHICLE AND THE VENTS, I DON'T KNOW IF THOSE THINGS WILL HAPPEN AS IT IS IN THE DEALERSHIP NOW 9 DAYS THIS TIME AND DON'T KNOW WHEN I'LL GET IT BACK. THE FIRST YEAR I HAD MY JEEP THE PASSENGER DOOR POPPED OPEN WHILE I WAS DRIVING. I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE SEAL FREE OF CHARGE BECAUSE IT WAS DEFECTIVE. *TR

NHTSA ODI 10919243

ENGINE BLEW OUT THE OIL, NO WARNING LIGHTS, ENGINE BLEW A ROD. ENGINE LOCKED UP.

NHTSA ODI 10918605

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10917401

CLOCK SPRING RECALL S33 DOES NOT COVER JEEP WRANGLER 2011 LEFT HAND DRIVE MODELS! WARNING THIS IS UNSAFE AND A 10 ON THE OEM'S DFMEA! UNFAIR. THIS 2011 CLOCK SPRING FAILURE CAUSES AIRBAG LIGHT AND SAME CODE AS THE 2007 - 2010 AND 2011 RIGHT DRIVE RECALLS. I HAVE DEALER REPAIR RECEIPTS TO PROVE. WHY AREN'T THE LEFT HAND 2011 JEEP JK WRANGLERS INCLUDED IN THIS SAFETY RECALL? KEEP ALL YOUR DOCUMENTATION AND REPORT TO FCA AND TO NHTSA IF YOU HAVE SAME ISSUE TO GET REIMBURSEMENT WHEN THEY DO RECALL THE LEFT HAND MODEL.

NHTSA ODI 10914530

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE CLOCK SPRING FRACTURED AND CAUSED THE STEERING WHEEL FUNCTIONS TO BE DISABLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 57,000.

NHTSA ODI 10913975

MY 2011 JEEP WRANGLER UNLIMITED IS A RIGHT HAND DRIVE THAT I USE FOR MAIL DELIVERY AND PERSONAL USE. THE ENGINE STALLS SPONTANEOUSLY WHILE I'M DRIVING AND/OR DELIVERING. WHEN THIS HAPPENS, STEERING IS PRECARIOUS. TWICE THIS INCIDENT HAS HAPPENED WHILE I WAS IN-TRANSIT THROUGH A CURVE AT 45 MPH. I WAS UNSUCCESSFUL AT WRESTLING WITH THE STEERING WHEEL TO DRIFT OFF THE ROAD SAFELY. TWO SUCCEEDING CARS, NOT ABLE TO SEE ME IN THE BLIND SPOT OF THE CURVE, SWERVED INTO THE OPPOSING LANE OF TRAFFIC TO AVOID ME. A FATAL ACCIDENT COULD HAVE HAPPENED. F ORNATELY AND THANKFULLY, THE ENGINE DID START UP AGAIN BUT NOT WITHOUT A CLOSE CALL. DOES SOMEONE HAVE TO GET SERIOUSLY INJURED OR DIE BEFORE A RECALL WILL BE CONSIDERED?? ALSO, RANDOMLY THE STARTER CRANKS BUT WON'T START OR IT WON'T CRANK AT ALL, RENDERING THE KEY FOB USELESS FOR LOCKING THE DOORS-EXCRUCIATINGLY FRUSTRATING & A SECURITY ISSUE WHEN THE VEHICLE IS FULL OF MAIL/PACKAGES. I HAVE BEEN TO 2 MECHANICS ON 3 SEPARATE OCCASIONS CONCERNING THESE ISSUES. ONE MECHANIC COULD NOT MAKE A DIAGNOSIS AND THE OTHER THOUGHT THE PROBLEM TO BE THE STARTER, WHICH WAS REPLACED. HOWEVER, THE PROBLEMS PERSIST. MY RESEARCH HAS LEAD ME TO BELIEVE THAT I MIGHT HAVE A FAULTY TIPM. I WILL HAVE A MECHANIC INVESTIGATE THIS POSSIBILITY FURTHER. SHOULD THE TIPM BE THE CULPRIT, A RECALL SHOULD BE OPENED FOR DESPERATE RECONSIDERATION AND FOR SAFETY'S SAKE!!!!!!

NHTSA ODI 10910601

TAKATA RECALL WAITING MONTHS FOR THE REPAIR OF SOMETHING THAT COULD CAUSE FATAL INJURY IS AN ABOMINATION! AND IT'S STILL NOT AVAILABLE!

NHTSA ODI 10909415