What 481 owners told NHTSA about the 2011 Jeep Wrangler

WHEN FILLING UP WITH GAS, AFTER THE AUTOMATIC PUMP SHUTOFF, GAS SHOOTS BACK OUT ONTO THE SIDE OF THE JEEP AND THE GROUND. LIKE THE TANK THREW UP THE LAST BIT OF GAS (ABOUT A LITER OF GAS COMES BACK OUT). HAPPENS EVERY TIME I FILL UP REGARDLESS OF WHICH GAS STATION I GO TO.

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 45 MPH, THE FUEL TANK TUBING FRACTURED. IN ADDITION, VAPORS ENTERED THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,100. THE VIN WAS NOT AVAILABLE.

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TL* THE CONTACT OWNED A 2011 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, A CLUNKING SOUND EMITTED FROM THE VEHICLE AND IT STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL LEAKED OUT AND CAUSED THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE. UPDATED 10/19/16*LJ

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

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THIS JEEP HAS A RECALL FOR THE ELECTRICAL HARNESS FOR THE HEATED MIRROR FOR POSSIBLE FIRE. THE AUTONATION DEALER IN GOLDEN COLORADO SAYS THEY DON'T HAVE THE PART AND JEEP RECALL DEPARTMENT SAYS THEY DO. IT IS BELIEVED THAT THE DEALER DOESN'T WANT TO FIX RECALL ITEMS DO TO THE PROFITABILITY. THE DEALERSHIP TOLD US THAT THE PART WAS NOT AVAILABLE. JEEP RECALL IS SAYING THAT ISN'T THE CASE. THE MANUFACTURE AND DEALERS NEED TO TAKE RESPONSIBILITY FOR THIS HAZARDOUS RISK BEFORE SOMETHING BAD HAPPENS. WE HAVE BEEN TRYING TO TAKE CARE OF THIS FOR SOME TIME NOW AND JEEP SHOULD BE MORE COOPERATIVE.

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ABS BRAKES ENGAGE WHILE DRIVING AT HIGHWAY SPEEDS WITHOUT TOUCHING BRAKES. THIS CAUSES THE ABS LIGHT TO TURN ON AND ALL FOUR WHEELS GO THROUGH THE ANTI-LOCK STUTTER PATTERN AND CAN DRAMATICALLY AFFECT STEERING CONTROL WHEN IT IS UNEXPECTED, PULLING THE VEHICLE HARD IN EITHER DIRECTION. THIS HAPPENED TO ME 4 TIMES YESTERDAY WHILE MAKING A 250 MI ROAD TRIP ON THE WAY BACK HOME. THE DASHBOARD LIGHT ILLUMINATES BRIEFLY EACH TIME AS THE ABS SYSTEM ENGAGES FOR ROUGHLY 2-3 SECONDS AND THEN RELEASES. EACH TIME THIS HAPPENED ROAD SPEEDS WERE BETWEEN 45-65MPH.

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DEATH WOBBLE - I HAD HEARD OF OTHER JEEP WRANGLER DRIVERS TALKING ABOUT THIS PROBLEM FOR YEARS, BUT HAD NEVER EXPERIENCED IT UNTIL LAST WEEKEND. IT STARTED WITH A SLIGHT SHIMMY AT AROUND 35MPH AT THE BEGINNING OF A ROUGHLY 250 MI. ROAD TRIP. BEFORE HITTING THE END OF THE TRIP, THE SHIMMY HAD TRANSFORMED INTO AN INCREDIBLY VIOLENT JERKING MOTION OF THE STEERING BETWEEN 10:00 - 2:00 AND LOSS OF CONTROL OF THE VEHICLE. VERY NEARLY RESULTED IN A HEAD ON COLLISION. TO REMEDY THE PROBLEM, HAD TO REPLACE THE UPPER AND LOWER BALL JOINTS, WHEEL BEARINGS, TIE ROD ENDS, STEERING STABILIZER, TRACK BAR AND DRAG LINKS. THE TRACK BAR BOLTS IN THE END SLEEVES SEEMED FAR TOO SMALL IN DIAMETER AND ROUTED OUT THE BUSHINGS OVER TIME AND THIS LOOKED TO BE ONE OF THE MAJOR CULPRITS OF THE PROBLEM. INCREDIBLY DANGEROUS DRIVING CONDITION AND ALSO AN INCREDIBLY EXPENSIVE FIX AS ALL OF THESE PARTS ARE AFFECTED AND INTERCONNECTED. WHEN ONE STARTS TO GO IT HAS A DOMINO EFFECT ON THE OTHERS.

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. AT VARIOUS TIMES, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT DISCOVERED THAT THE VEHICLE WAS ALSO LEAKING OIL FREQUENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

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2011 JEEP JKU CLOCKSPRING FAULTY WHY ONLY 2007-2010 RECALL WHEN ALL YRS ARE CRAP!

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AIRBAG LIGHT COMES ON CONSISTENTLY AND STARTED ABOUT 55,000 MILES. DEALER TESTED AND SAYS IT IS CODE B1B02. AFTER RESEARCHING ONLINE I SAW WHERE THIS HAS BEEN AN KNOWN ISSUE FOR SOME TIME.

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THERE IS FUEL CAP MESSAGE ON THE DASHBOARD. I CHANGED THE CAP AND THE MESSAGE CONTINUED. I TOOK THE RUBICON TO THE LOCAL JEEP DEALER AND WAS TOLD THAT THERE IS PROBLEMS WITH THE FUEL TANK AND NEEDS TO BE REPLACED. I WAS TOLD THAT THERE IS A HOSE THAT GOES FROM WHERE THE FUEL GETS FILLED TO THE ENGINE AND THE WHOLE TANK NEEDS TO BE REPLACED. I FEEL THAT THIS IS A MAJOR PROBLEM AND A SAFETY HAZARD. THE JEEP IS NOT BEING DRIVEN RIGHT NOW DUE TO MY CONCERN. THE JEEP IS ONLY 5 YEARS OLD AND IT ONLY HAS 36K MILES. THIS SHOULD BE A MANUFACTURE REPLACEMENT> I HAVE NEVER HEARD OF SUCH ISSUES ON OTHER VEHICLES EVEN AFTER 50+ YEARS. PLEASE ADVICE ME ASAP ON MY NEXT STEP. THANK YOU *TR

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TAKATA RECALL WE FEEL WE CANNOT SAFELY USE THIS VEHICLE UNTIL IT IS FIXED. WHEN DO THEY ANTICIPATE HAVING A PROPER FIX?

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING 40 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED PRIMARILY AT HIGH SPEEDS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

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TAKATA INFLATORS. AFTER CALLING JEEP CHRYSLER REGARDING THE RECALL NOTIFICATION I WAS INFORMED THAT THE COMPANY DOES NOT HAVE A FIX, OTHER THAN NOT ALLOWING PASSENGERS. AS THEY DO NOT HAVE A REPAIR I INQUIRED ABOUT THE OTHER OPTIONS (BUY BACK AND TRADING FOR A NON AFFECTING VEHICLE) AND WAS INFORMED THAT JEEP CHRYSLER WOULD NOT PERFORM EITHER ACTION IN ACCORDANCE WITH THE NHTSA GUIDELINES. IF COMPANIES ARE REQUIRED TO COMPLY WITH FEDERAL GUIDELINES, HOW CAN THEY ARBITRARILY CHOSE NOT TO HONOR THEM? WE ARE A SINGLE VEHICLE HOME AND NOW WE CANNOT USE IT TO TRANSPORT OUR FAMILY WITHOUT RISK OF INJURY OR DEATH AND JEEP CHRYSLER HAS NO REPAIR IN PLACE AND THEY WILL NOT ACCEPT A RETURN OR A SWAP TO A SAFE VEHICLE.

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED. THE DEALER DIAGNOSED THAT THE CLOCKSPRING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS). THE FAILURE MILEAGE WAS 80,997.

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WE HAVE THE JEEP DEATH WOBBLE. IT HAS HAPPENED 3X'S SINCE PURCHASE, 06-21-2016 STARTS WHEN GOING OVER BUMPY ROAD, MAYBE 40-45MPH. VIOLENTLY SHAKING, DIFFICULT TO CONTROL STEERING. BOUNCES ME OUT OF THE SEAT, TEETH RATTLING, FEEL LIKE WINDOWS WILL BREAK. STOPS SHAKING WHEN I TOUCH BRAKE PEDAL. VERY SCARY. CRUISE/SPEED CONTROL ONLY WORKS PART-TIME AND RADIO BUTTONS 5 AND 6 DO NOT LIGHT UP LIKE 1-4. I FEAR THEY HAVE BEEN "BOUNCED APART" MAYBE. I LIVE IN BUTLER CO, PA THE BIRTHPLACE OF THE JEEP. JEEP MUST COME THROUGH AND FIX THIS. THIS IS EMBARRASSING FOR JEEP PEOPLE LET ALONE DANGEROUS. HELP!

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DEATH WOBBLE- CHRYSLER/JEEP AS LONG COVERED UP THE ISSUE WITH THEIR WRANGLERS "WOBBLING" UNCONTROLLABLY WHEN DRIVING OVER THE SLIGHTEST BUMP IN THE ROAD. THIS IS DUE TO FAULTY WHEEL BEARINGS/TRACTION BARS/ AND STEERING. THIS ISSUE HAS BEEN GOING ON FOR YEAR AND NEEDS TO BE FIXED CORRECTLY AND CHEAPLY. CHEAP PARTS AND FIXED CAUSE DEATH.

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER EQUIPPED WITH FEDERAL COURAGIA A/T TIRES, SIZE: 265/75R16. WHILE DRIVING AT ANY SPEED, THE VEHICLE VIBRATED AND MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS NOT DIAGNOSED. THE TIRES WERE NOT REPLACED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13T003000 (TIRES). THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 60,000 AND THE TIRE FAILURE MILEAGE WAS 65,000.

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FUNCTIONED SPORADICALLY. THE DEALER DIAGNOSED THAT THE CLOCKSPRING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

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2011 JEEP WRANGLER IS VERY HARD TO FUEL. WHEN FUELING FUEL PUMP CONTINUALLY SHUTS OFF. MUST REDUCE TO A VERY SLOW RATE AND EVEN THEN IT WILL SOMETIMES SHUT OFF NO MATTER WHAT PUMP IS USED. OCCURS AT EVERY GAS STATION AND EVERY PUMP. SO NOW I HAVE TO PUMP GAS INTO THE JEEP REALLY SLOW BEEN CARE FULL AS NOT TO HAVE A FUEL BACK SPLASH.

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ON TWO OCCASIONS, WITHIN A TWO WEEK PERIOD, THE VEHICLE CONTINUED TO ACCELERATE AFTER THE ACCELERATOR PEDAL HAD BEEN RELEASED. THE MOST SEVERE OCCURRED WHILE PASSING AND OVERTAKING ANOTHER VEHICLE. THE APPLICATION OF THE BRAKES AND THE PARKING BRAKE DID NOTHING TO STOP THE ACCELERATION. DURING THE INTENDED PASSING THE VEHICLE REACHED 70 MPH. THE UNINTENDED ACCELERATION TOOK THE VEHICLE TO 85 MPH. EVENTUALLY THE VEHICLE STOPPED ACCELERATING AND WAS DRIVEN TO THE SIDE OF THE ROADWAY.

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DEATH WOBBLE. ANY TIME A BUMP IS HIT WITH THE JEEP ABOVE 35MPH, IT GOES INTO THE DEATH WOBBLE, WHICH DOESN'T GO AWAY UNTIL THE CAR IS STOPPED. I'VE TRIED FIXING EVERYTHING POSSIBLE, BUT IT STILL HAPPENS. I UNDERSTAND THIS IS A COMMON PROBLEM, BUT IT CERTAINLY SEEMS LIFE-THREATENING, AS THE JEEP FEELS LIKE IT IS GOING TO BREAK INTO PIECES!

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AIRBAG LIGHT CAME ON TODAY 4:10PM 06/18/16 WHILE DRIVING AT APPROX 55MPH IN TRAFFIC, STRAIGHT INTERSTATE IN CHICAGO, IL AND HAS STAYED ON. STOPPED BY A JEEP DEALERSHIP TO CHECK CODES (I WAS AWAY FROM HOME DEALERSHIP), SERVICE DEPT WAS CLOSING BUT SVC MGR SCANNED FOR DIAGNOSTIC CODE - SAID IT WAS AN AIRBAG CODE/ AIRBAG MALFUNCTION. MY DEALERSHIP WAS CLOSED. HE TURNED OFF JEEP AND TURNED IT ON AGAIN WHILE STATIONARY IN JEEP DEALERSHIP SERVICE DEPT, WARNING LIGHT CAME ON AGAIN AND STAYED ON ALL THE WAY HOME, APPROXIMATELY 2 1/2 HRS OR 150 MILES. I RECEIVED 2 EMAILS ON MAY 27, 2016 FROM NHTSA RE: AIRBAG RECALLS ON JEEP WRANGLERS BUT MY VIN/MODEL WASN'T LISTED.

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE TURNING THE VEHICLE, THE TIRES SEIZED AND CAUSED THE VEHICLE TO STOP INDEPENDENTLY. IN ADDITION, THE VEHICLE MADE AN ABNORMAL NOISE ONCE SHIFTED INTO DRIVE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING 40 MPH AND DEPRESSING THE BRAKE PEDAL WITH FORCE, THE VEHICLE FAILED TO SLOW DOWN AND THE BRAKE LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PEDAL SENSOR FAILED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

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