What 481 owners told NHTSA about the 2011 Jeep Wrangler

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DICK SCOTT CHRYSLER DODGE JEEP RAM (684 ANN ARBOR RD W, PLYMOUTH, MI 48170, (734) 451-2110) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBERS: 13V176000, 11V528000, AND 16V288000 (AIR BAGS). THE FAILURE MILEAGE WAS 90,000.

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2011JEEP WRANGLER SAHARA LEFT REAR BRAKE HAS FROZEN WHILE APPLIED AND CAUSED EXCESSIVE HEAT AND PARTS DAMAGED ON 3 SEPARATE OCASSIONS. ENTIRE BRAKE ASSEMBLY WAS REPAIRED AND REPLACED WITH NEW COMPONENTS AFTER EACH FAILURE BUT CONTINUES TO BE A PROBLEM. VEHICLE IS IN MOTION AT ANY SPEED ON ANY SURFACE TO HAPPEN. TIRE DAMAGE AND BRAKE LOSS IS A POSSIBILITY IF DRIVEN WITH THIS ISSUE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT CALLED TWO DEALERS, INCLUDING JEEP CHRYSLER DODGE RAM CITY (203-531-0505, LOCATED AT 631 WEST PUTNAM AVENUE, GREENWICH, CT 06830) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT AFTER PARKING ON A SLIGHT INCLINE AND TURNING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY ROLLED FORWARD AND CRASHED INTO A TREE. DURING THE INCIDENT THE EMERGENCY BRAKE WAS ENGAGED AND THE GEAR SHIFTER WAS IN FIRST GEAR. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (1200 E. CARROLL ST, TULLAHOMA, TN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 50,000.

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THE FUEL TANK RUSTED AND HAD TO BE REPLACED. THE DEALERSHIP TOLD ME THE TANK WAS ON BACKORDER AND THIS WAS AN ONGOING ISSUE.

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I SPOKE TO BROWN'S FORD IN PATCHOGUE AT 8:58AM AS WELL AS RIVERHEAD CHRYSLER 9:30AM TODAY TO BRING THE JEEP IN FOR THE AIRBAG RECALL. THEY INFORMED ME THEY DO NOT HAVE THE PARTS FOR THE AIRBAG PROPELLANT RECALL AND DO NOT HAVE A DATE FOR ARRIVAL ONLY TO SAY MOST LIKELY JULY. THEY WOULD TAKE MY INFO AND CALL ONCE THE PARTS ARE IN. I BELIEVE THIS RECALL IS A VERY IMPORTANT ONE THAT NEEDS TO BE DONE ASAP, NOT A MONTH OR TWO FROM NOW.

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REPEATED FAILURE OF RADIATOR AND THERMOSTAT HOUSING. ANNUAL REPLACEMENT PLUS THE HEATER CORE DETERIORATION DUE TO PH LEVELS. BAD DESIGN. SAFETY ISSUE AS A FAILED RADIATOR BLOWS UP STEAM AND BLOCKS VIEW IN MOTION IN UNSAFE.

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I AM NOT ABLE TO GET THE AIR BAG RECALL DONE DUE TO THE FACT THAT I NO LONGER HAVE THE STOCK STEREO.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLENN'S FREEDOM CHRYSLER DODGE JEEP RAM (1560 E NEW CIRCLE RD, LEXINGTON, KY 40509, (888) 365-3286) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

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AT THE TIME MY VEHICLE WAS RECALLED FOR SIDE MIRROR/BACK DEFROSTER RECALL, MY REAR WINDOW DEFROSTER WAS WORKING PROPERLY. WHEN THE RECALL REPAIR WORK WAS COMPLETED, THE REAR DEFROSTER DID NOT WORK SINCE. I HAVE TAKEN IT TO JEEP ON MORE THAN ONE OCCASION & THEY CANNOT FIX IT. I WAS TOLD I HAD TO REPLACE THE ENTIRE REAR WINDOW. THE PROBLEM IS A SAFETY ISSUE BECAUSE WHEN THE REAR WINDOW IS FOGGED UP, THERE IS ZERO VISIBILITY. THIS IS VERY DANGEROUS WHEN I AM DRIVING AND CANNOT SEE WHAT'S BEHIND ME! IT'S A COMMON ISSUE WITH JEEP VEHICLES AND IT WAS WORKING FINE BEFORE MY RECALL REPAIRS. A JEEP DEALERSHIP HAS TRIED SEVERAL TIMES TO FIX THE PROBLEM. THE SIDE MIRRORS WORKED BETTER BEFORE THE RECALL REPAIRS AS WELL.

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RECENTLY HAD AIRBAG REPLACED PER RECALL. ABOUT 2 WEEKS BEFORE, AIRBAG LIGHT ON CONSOLE NOW COMES ON INTERMITTENTLY, USUALLY AT LOWER SPEEDS. WILL GO OFF FOR BRIEF PERIOD, THEN ALARMS AND ILLUMINATES AGAIN. THIS BEGAN WITH AROUND 149,500 MILES. I AM ORIGINAL PURCHASER. AIRBAG LIGHT WAS DOING THIS AT TIME OF AIRBAG REPLACEMENT. I CONFIRMED AUTHORIZED REPAIR DEPT. WAS AWARE OF THIS, AND THEY CONFIRMED. INFORMED ME TO SCHEDULE FOLLOWUP APPOINTMENT FOR REPAIR. VEHICLE HAS BEEN INVOLVED IN NO ACCIDENTS. UPON PERSONAL REVIEW, IT IS MY UNDERSTANDING THIS MAY BE A CLOCK SPRING ISSUE, AS BUTTONS ON STEERING WHEEL ARE NON-OPERATIONAL, EXCEPT CRUISE CONTROL AND HORN.

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THE OE HOOD LATCHES DEGRADE OVER TIME ALLOWING THE HOOD TO VIBRATE AND "LIFT" ESPECIALLY AT HIGHWAY SPEEDS. THIS IS WELL DOCUMENTED ANECDOTALLY - GOOGLE "WRANGLER JK HOOD FLUTTER". I SAW THE FRONT OF MY HOOD MOVING AT LEAST 1" TO THE POINT WHERE I FEARED IT WOULD FLY UP OVER THE WINDSHIELD. I REPLACED MY LATCHES WITH THOSE FROM THE 2018-19 WRANGLER JL MODEL WHICH NOW USES A METAL RING IN PLACE OF THE RUBBER BAND ON THE JK LATCH. THIS INDICATES TO ME THAT FCA REALIZES THE JK DESIGN IS FAULTY.

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN CHRYSLER DEALER AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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2011 JEEP SAHARA WRANGLER REFUELING PROBLEM. REFUELING GEYSER OVERFLOW PROBLEM OF GASOLINE AT WHERE NOZZLE ENTERS VEHICLE. REQUIRES MANUALLY CLICKING OFF HANDLE WHEN FUEL TANK IS COMPLETELY FULL OVERFLOWING GASOLINE ON GROUND, JEEP, AND SELF, (FUEL ON HANDS AND SHOES). THIS OVERFLOW OCCURRED JANUARY 25, 2019, FEBRUARY 11, 2019, AND MARCH 10, 2019. WE ARE THE ORIGINAL OWNERS FROM BERGLUND JEEP DODGE RAM DEALERSHIP AND THE SERVICE ADVISOR INDICATED REPAIRS WOULD NOT BE COVERED APRIL 3, 2019.

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DRIVNING ON INTERSTATE IN OHIO AFTER STOP AT SERVICE PLAZA AND JUST GOT OFF RAMP PULLING ONTO INTERSTATE AND OIL LIGHT POPPED UP AND AT SAME TIME ENGINE MADE A NOISE. IMMEDIATELY PULLED OFF ROAD. TURNED OFF JEEP, CALLED AAA. THEY TOWED ME. I'M TOLD IT NEEDS A NEW ENGINE. I HAVE RECORDS OF GOOD CARE OF THIS VEHICLE. IT ONLY HAD 56,500 MILES. I'M FINDING OUT OTHERS ONLINE OTHERS WENT THROUGH SAME. THE GARAGE TELLS ME THAT JEEP KNOWS OF THE PROBLEM AND PUT A NEW UPGRADE TO ENGINES. THESE ENGINES SHOULD HAVE BEEN RECALLED. NOW I'M FACING THOUSANDS FOR A NEW ENGINE AND I AM WITHOUT A VEHICLE. I HAVE CONTACTED JEEP AND WAITING FOR A RESPONSE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GARAVEL CHRYSLER JEEP DODGE RAM, 300 WESTPORT AVE, NORWALK, CT 06851, (203) 845-8040) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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WHEN FILLING UP AT A FUEL PUMP, THE FUEL PUMP HANDLE WILL CLICK OFF AND AFTER THAT HAPPENS, ABOUT 1/4 OF A GALLON OF FUEL WILL SPILL OUT OF THE FILLER NECK ONTO THE SIDE OF MY VEHICLE.

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ON GOING ISSUE OF FUEL BACK SPLASH WHEN FUELING. AFTER PUMP SHUTS OFF FUEL POURS BACK OUT ON TO THE VEHICLE AND GROUND. ON GOING ISSUE.

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TAKATA RECALL - BOUGHT MY VEHICLE, NO LIGHT WAS EVER ON. ABOUT 4 MONTHS AFTER PURCHASING VEHICLE TILL PRESENT - AIRBAGS LIGHT COMES ON WITH DINGS, STAYS ON. ELECTRICAL IS FAILING, CAN'T SEEM TO FIND THE REASON FOR THE ELECTRICAL MALFUNCTIONS. CRUISE AND TRAC CONTROL KICK ON AND OFF WHENEVER THEY WANT TO, THAT HAS BEEN SCARY (MOVING ALL 4 TIMES, 4 ON INTERSTATE, 1 AS I WAS TURNING A SHARP TURN AFTER I HAD SLOWED). IN THE DATE SLOT BELOW, I WILL PUT THE 1ST KNOWN TIME IT HAPPENED TO ME, AS THERE HAS BEEN SEVERAL.

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TAKATA RECALL, FOR MY LOCATION HAS YET TO BE ADDRESSED. I HAVE SPOKEN TO SEVERAL EMPLOYEES IN THE SERVICE DEPARTMENT OF THE DEALERSHIP FROM WHICH IT WAS PURCHASED AS WELL AS TO SEVERAL PEOPLE INCLUDING THE MANAGER OF THE DEALERSHIP. ONLY ONE PERSON FROM THE SERVICE DEPARTMENT LOOKED UP MY VEHICLE ON HER COMPUTER AND FOUND THE RECALLED AND SEVERAL COMPLAINTS, ATTEMPTED REPAIRS THAT FAILED TO BE REPAIRED, MY SERVICE TEAM MANAGER LYING TO MY FACE AFTER BEING PRESENTED WITH NHTSA DOCUMENTATION PROVING MY CLAIMS, SEVERAL ATTEMPTS TO REPAIR THE RECALLED PARTS, SERVICE DEPARTMENT CLAIMS IN REPORT, RECALLED PROBLEM REPAIRED WHEN IT HAS NOT BEEN OR CLAIMING UNABLE TO REPRODUCE CLAIMED RECALLED PROBLEM. FOR YEARS UNTIL THE MANUFACTURERS WARRANTY AND THE EXTENDED SERVICE MECHANICAL WARRANTY AS WELL AS THE EXTENDED INTERNAL WARRANTY EXPIRED WITH OUT ACKNOWLEDGMENT OF THE DANGEROUS CONDITIONS I AM HAVING TO DRIVE A VEHICLE WITH SEVERAL HIGHLY DANGEROUS LIFE THREATENING ISSUES SOME RECALLED BY MANUFACTURER OTHERS THEY'VE IGNORED AS WELL AS IGNORING ME THE OWNER. THESE ISSUES CONTINUE TO THIS DAY! THE ELECTRICAL SYSTEM AND COMPUTER,WHILE DRIVING ON U.S. I-95 HEADING WEST IN RUSH HOUR TRAFFIC MY VEHICLE WENT DEAD SURROUNDED BY VEHICLES GOING WELL ABOVE THE 55 MPH SPEED LIMIT. SOME HOW I MANAGED TO MANOUVER IT THRE LANES OVER TO THE NON-EXHISTING PULL OVER LANE AS THE STEERING WHEEL WAS LOCKED. THERE WAS NO POWER. I CALLED 911, WHO HUNG UP ON ME, AS DID THE LOCAL POLICE DEPARTMENT OF PRINCINCT 3, ONLY THE ARRIVAL OF THE TOW TRUCK AND DRIVER WHO MANAGED TO SET REFLECTIVE WARNING TRIANGLES FAR BEHIND MY VEHICLE AND REPIDLY ASSISTING ME TO EXIT MY VEHICLE WITHOUT INJURY OR DEATH. THEN PROCEEDED TO TOW MY VTTO THE SERVICE DEPARTMENT OF THE DEALERSHIP. THE SIDE REAR VIEW MIRRORS WITH A HEATING ELEMENT THAT IS SUPPOSED TO KEEP THEM DRY AND CLEAR IN ALL WEATHER WERE CLAIMED FIXED. MORE

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MY CHECK ENGINE LIGHT IS ON. AFTER TAKING IT IN FOR A DIAGNOSTIC TEST, THEY SAID MY PCM FAILED. MY JEEP WILL NOT PASS EMISSIONS THE COMPUTER IS NOT OPENING AND CLOSING MY EGR VALUE.

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AIRBAG LIGHT RANDOMLY TURNED ON WITHOUT REASON.

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STARTED ON FIRE,STRUGGLED GOING UP HILL THEN STARTED ON FRE

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CLOCK SPRING NEEDS REPLACEMENT ON THE JEEP. THE VEHICLE HAS 43000 MILES AND HAS BEEN DRIVEN LIGHTLY OFF-ROAD. THE WARNING LIGHT CONSTANTLY GOES ON/OFF WITH A WARNING SOUND. THE ERROR CODE DISPLAYS "AIR BAG SENSOR", BUT MY NEIGHBORHOOD MECHANIC TELLS ME ITS THE CLOCK SPRING THAT NEEDS TO BE REPLACED. THE CITY OF RIVERSIDE, DODGE DEALER (MOSS BROS) IN CA SAYS NO RECALLS ARE NOTED FOR MY 2011 JEEP.

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FUEL SPRAYS OUT OF FILLER WHEN FILLING FUEL TANK. THE NOZZLE SHUTS OFF AND THEN THE FUEL FLOWS OUT ONTO OPERATOR AND EXTERIOR OF CAR AND GROUND.

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