What 481 owners told NHTSA about the 2011 Jeep Wrangler

MY JEEP WAS UNABLE TO GO INTO REVERSE, WENT AND GOT THE CHECKED AND WAS INFORMED THAT THE TRANSMISSION WAS BAD. WHEN I BOUGHT THIS VEHICLE IT HAD ONLY 8K MILES ON IT I KEPT THE MANTINANCE UP ON THE JEEP UNBELIEVABLE THAT I HAVE TO REPLACE THE TRANSMISSION ON A 2011 JEEP. SO DISAPPOINTED.

NHTSA ODI 11165032

WHEN REFUELING, THE GAS DOES NOT SHUT OFF AND SPILLS OUT OF THE TANK UNTIL USER SHUTS OFF. THIS HAPPENS EACH TIME YOU REFUEL AND YOU ARE UNABLE TO FILL UP TO SHUT OFF. I HAVE SPILLED GASOLINE, ON VEHICLE, CLOTHING, GROUND, GAS PUMP, ETC. THIS IS A PRETTY SERIOUS ISSUE AND I COULD NOT FIND A RECALL. I DON'T THINK THIS SHOULD BE IGNORED. I HAD TO ADD A DATE BELOW, JUST THE LATEST TIME IT HAS BEEN AN ISSUE. IT HAS OCCURRED MULTIPLE TIMES TO MYSELF AND MY SPOUSE.

NHTSA ODI 11165276

FUEL SPIT BACK, AIRBAG MALFUNCTION, TIRE PRESSURE SENSOR, NAVIGATION SYSTEM FREEZES

NHTSA ODI 11160636

AIR BAG LIGHTS KEEP TURNING OFF AND ON.

NHTSA ODI 11156627

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR BAG INDICATOR ILLUMINATED AND AN ABNORMAL CHIME SOUNDED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (AUTONATION CHRYSLER DODGE JEEP RAM VALENCIA, 23820 CREEKSIDE RD, VALENCIA, CA 91355, (661) 379-7709) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 41,500. *DT*JB

NHTSA ODI 11155256

THE VEHICLE WHEN DRIVING IF YOU HIT A BUMP IT HAS A CHANCE OF THE FRONT END SHAKING VIOLENTLY UNTIL YOU STOP THE VEHICLE SO IT WILL STOP SHAKING

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I EXPERIENCED A "VIOLENT" SHAKING OF MY 2011 JEEP WRANGLER UNLIMITED TWICE BEFORE TAKING IT INTO THE SHOP. THE FIRST TIME, IN LATE OCTOBER 2018, I WAS GOING AROUND 40MPH AND WAS ON A BUSY ONE LANE HIGHWAY. I HAD NEVER FELT ANYTHING LIKE IT BEFORE. THE JEEP BEGAN TO SHAKE BACK AND FORTH VIOLENTLY. I SLOWED DOWN AND THE SHAKE WENT AWAY. THE SECOND TIME WAS 4 OR 5 DAYS LATER ON AN INTERSTATE. THIS TIME THE JEEP (GOING ABOUT 55MPH) SHOOK SO MUCH, IT PULLED THE CAR INTO THE PASSING LANE BEFORE SLOWING DOWN AND MAINTAINING CONTROL OF THE VEHICLE. I GOT OFF THE HIGHWAY AND FOUND A LESS BUSY ROAD TO GET HOME. I TOOK THE JEEP IN TO GET LOOKED AT AND THEY REPLACED THE "TRACK BAR" FOR $500. TWO DAYS LATER THE SAME INCIDENT OCCURRED AGAIN AND HAS HAPPENED ONCE OR TWICE SINCE, EACH TIME GOING BETWEEN 40MPH AND 60MPH. BASED ON THE EXPERIENCES I HAVE HAD, I CANNOT AFFORD TO DRIVE THE CAR ANYMORE. I HAVE A BABY DAUGHTER BORN JUST A WEEK AGO AND AM NOT WILLING TO RISK HAVING THE JEEP FALLING APART, ROLL OVER, OR VEER INTO ONCOMING TRAFFIC.

NHTSA ODI 11152829

WHEN TURNING ON FAN SPEED SWITCH (CLIMATE CONTROL) WIRE TO FAN BECOMES SOO HOT IT MELTS, HAS BURNING SMELL, AS IF IT WANTS TO BURN OR CATCH FIRE. HAS DONE THIS TWICE EVEN AFTER REPLACING BURNT WIRING. THIS WIRE GETS RED HOT AT ANY POSITION OF THE FAN SPEED SWITCH WHICH CONTROLS THE AC, OR HEAT. I'M AFRAID OF JEEP CATCHING ON FIRE.

NHTSA ODI 11152833

I BOUGHT MY JEEP WITH 67,000 MILES, WITHIN A YEAR BEFORE REACHING 100,000 MILES IT WAS ONLY AT ABOUT 99,000MILES WHEN THIS HAPPENED AND APPARENTLY THE ENGINE WASN'T LUBRICATING CORRECTLY AND A BEARING IN THE ENGINE SHATTERED. EVEN THOUGH I CHANGE MY OIL EVERY 3,000 MILES WITH HIGH MILEAGE BECAUSE MY SPOUSE WORKS ON CARS HE IS ALWAYS MAKING SURE. AFTER LOOKING INTO THIS FURTHER THIS ENGINE IS KNOWN THROUGHOUT THE JEEP COMMUNITY TO FAIL BEFORE REACHING 100,000 MILES YET JEEP STILL HAS NOT USED AN EXTENSION FOR THE ENGINE. I SPENT ALMOST 20,000 DOLLARS ON THIS VEHICLE ONE YEAR AGO AND NOW I'M DRIVING AROUND WITH AN ENGINE THAT WILL FAIL SOON BECAUSE I HAVE TO GET TO WORK SOMEHOW AND THE WARRENTY ON THE VEHICLE WAS ONLY A FIVE YEAR 100,000 MILES WARRENTY SO IT DOESN'T COVER IT. I THINK JEEP SHOULD BE ASHAMED FOR SELLING PEOPLE THESE ENGINES KNOWING THEY WILL FAIL BEFORE 100,000 MILES AND THAT THEY SHOULD BE RESPONSIBLE AND EXTEND THE ORIGINAL WARRANTIES TO 10 YR 150,000 MILES FOR PEOPLE WHO EXPIERIENCE THIS KIND OF ENGINE FAILURE AND NOW HAVE TO PURCHASE A NEW ENGINE OUT OF POCKET. I NEED SOMEONE TO CONTACT ME REGARDING THIS ISSUE I WILL NOT SIT BACK AND REMAIN SILENT UNTIL IT IS RESOLVED. I AM A SINGLE MOTHER LIVING ON LIMITED INCOME AND HAVE TO TAKE FROM MY SAVINGS TO COVER AN ENTIRE NEW ENGINE. FOR A CAR I BOUGHT 1 YEAR AGO AND DIDN'T EVEN GO 100,000 MILES BEFORE EXPLODING. AND I DIDN'T EVEN PUT THE MOST MILES ON IT. I'VE ONLY GONE ABOUT 40,000 MILES. SO IN REALITY THIS WAS MOST LIKELY AN ISSUE BEFORE I BOUGHT THE VEHICLE.

NHTSA ODI 11143683

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

NHTSA ODI 11141757

AIRBAG LIGHT IN ON INDICATING A PROBLEM WITH THE AIRBAG. I CONTACTED JEEP AND THEY SAID THE REPAIR WOULD BE $600. IF THIS IS A SAFETY ITEM DUE TO NO RESULT OF MY OWN, THEN WHY SHOULD I HAVE TO PAY FOR THE REPAIR?

NHTSA ODI 11139193

I WAS DRIVING 45 MPH SOUTHBOUND ON HIGHWAY 101 IN CALIFORNIA. I STARTED SMELLING A BURNING SMELL FROM UNDER THE HOOD. I WAS COMING UP TO TRAFFIC AND BEGAN TO PRESS THE BRAKE PEDAL AND REALIZED THAT I HAD VERY LITTLE BRAKE PRESSURE. I THEN SWITCHED LANES IN PREPARATION TO GET OFF THE HIGHWAY. AS I GOT OFF THE NEXT EXIT WITH VERY LITTLE BRAKE PRESSURE, THE SMELL GOT WORSE AND SMOKE BEGAN TO COME OUT FROM UNDER THE ENGINE BAY. AS SOON AS A I GOT OFF THE NEXT EXIT, I PULLED INTO A PARKING LOT AND HAND TO USE THE HAND BRAKE TO GET THE CAR TO STOP. I HAD NO BRAKE PRESSURE LEFT. AS SOON AS I PUT THE CAR IN PARK, FLAMES STARTED COMING OUT FROM UNDER THE ENGINE BAY. I GRABBED WHAT I COULD AND EXITED THE VEHICLE AND CALLED 911 REQUESTING THE FIRE DEPARTMENT TO PUT THE FIRE OUT. THE FIRE STARTED UNDER THE LEFT HAND SIDE OF THE ENGINE BAY. THAT IS WHERE THE FLAMES WERE SEEN VISIBLY FIRST. I HAVE NO AFTERMARKET PARTS OR MODS OUTSIDE OF MOPAR (OEM). CAR HAS BEEN MAINTAINED AND SERVICE BY PUTNAM JEEP IN BURLINGAME. NO OFFROAD USAGE EITHER.

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DRIVERS DOOR LOCK ACTUATOR IS MALFUNCTIONING. REPAIR SHOP SAID IT IS BAD

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TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. ON SEVERAL OCCASIONS, WHILE DRIVING, THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT STATED THAT THE WARNING INDICATOR WOULD ILLUMINATE AT 30 SECOND INTERVALS. THE VEHICLE WAS TAKEN TO FEDERICO CHRYSLER DODGE JEEP RAM (1875 E EDWARDSVILLE RD, WOOD RIVER, IL 62095, (618) 254-1000) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,537.

NHTSA ODI 11113081

CRACK IN GAS TANK - THE CHECK ENGINE LIGHT ILLUMINATED YESTERDAY WHEN I STARTED THE VEHICLE. I TOOK MY VEHICLE TO MY MECHANIC. THERE IS A CRACK IN THE TOP OF THE GAS TANK. MY MECHANIC SAID THAT AFTER RESEARCH IN TRYING TO GET A NEW GAS TANK, HE FOUND THAT THIS IS AN ISSUE. MOPAR HAS A SIGNIFICANT BACKORDER FOR THESE TANKS. THIS IS DEFINITELY A SAFETY ISSUE AND I HOPE IT WILL BE LOOKED INTO.

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JEEP HAS A LEAK AT MOULDED VALVE FOR EVAP SYSTEM ON THE TOP OF THE FUEL TANK

NHTSA ODI 11111746

EXTREME HOOD FLUTTER AT HIGHWAY SPEEDS OR HIGH WINDS

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AIR BAG LIGHT FLASHING ON AND OFF WITH CHIME.

NHTSA ODI 11109731

CLOCK SPRING

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THE CLOCK SPRING ON MY JEEP APPEARS TO HAVE FAILED. THE AIRBAG LIGHT ON MY JEEP IS ON. THE DEALERSHIP SAYS AS LONG AS THIS LIGHT IS ON THE AIRBAGS IN MY VEHICLE WILL NOT DEPLOY AS INTENDED. I'VE RESEARCHED THIS ISSUE AND JEEP (FCA US) RECALLED A MAJORITY OF JEEPS FROM '07-'12 FOR THIS ISSUE. ADDITIONALLY THEY ISSUED AN EXTENDED WARRANTY FOR THE CLOCK SPRING FOR MOST WRANGLERS FROM '11-'16. MY VEHICLE SHOULD FALL WITHIN EACH. I'M BEING TOLD BY BOTH FCA US AND THE JEEP DEALERSHIP THAT THIS ISSUE IS NOT COVERED ON MY JEEP. THIS SEEMS WRONG WHEN THE CLOCK SPRING ISSUE IS A KNOWN DEFECT THAT PRESENTS A SERIOUS SAFETY CONCERN.

NHTSA ODI 11102689

JEEP WRANGLER 2011 STALLED ON THE CITY STREET AND HIGHWAY IN SEVERAL OCCATIONS. IT OCCUR SEVERAL TIMES. I WAS ON THE ROAD, THE JEEP WENT OUT COMPLETELY, IT DID NOT BRAKE, IT DID NOT TURN ON, IT DID NOT HONK, I DID NOT RESPOND. SEVERAL TIMES THIS DANGEROUS SITUATION HAPPEN EXACTLY THE SAME AND I ALMOST RISKED MY LIFE. I ALREADY BEEN ON THE EDGE OF CRASHING AND I HAD TO STOP IN THE GRASS OR GREEN AREAS TO NOT KILL MYSELF. MECHANICS DO NOT COME UP WITH THE PROBLEM. IN THE DEALER THERE ARE SEVERAL JEEP WRANGLER WITH THE SAME PROBLEM. LAST VISIT TO A PROFESSIONAL AND AUTHORIZE REPAIR CENTER 6/11/18. THIS IS CLEARLY A DEFECT THAT ATTENDS LIFE AND SECURITY.

NHTSA ODI 11101085

TAKATA RECALL, THESE AIRBAGS REMAIN IN MY VEHICLE WITH THE RECALL OF TEMPERATURE AND HUMIDITY IN MY AREA MAKE MY VEHICLE A CONSTANT DANGER TO MY LIFE AND ALL THOSE ON ANY ROAD OR HIGHWAY I MAY DRIVE ON. THEY CONTAIN METAL COMPONENTS THAT KILL. NHTSA IS NOT DOING NEARLY ENOUGH TO GET THE MANUFACTURER TO TAKE IMMEDIATE ACTION TO REPLACE SAID AIRBAGS BEFORE, HIGHLY POSSIBLE MULTIPLE DEATHS OCCUR. THERE ARE SEVERAL PROBLEMS WITH THIS VEHICLE, WATER ACCUMULATING ON THE FLOOR IN 8 TO 12 INCHES ON BOTH FRONT PASSENGER SIDES. NOT A DROP WAS FOUND ANYWHERE ELSE WITHIN THE VEHICLE. IT TOOK 4 ATTEMPTS TO FIX THIS PROBLEM AND THERE IS NO, REPORT OTHER THAN THOSE I HAVE ON A HARD DRIVE FROM SOMEONE MY DEALERSHIP HAD TO CALL IN TO FIX THIS ISSUE, BY THE NAME OF,"THE WATERMAN." WHY ARE THERE NO REPORTS ON FILE WITH THE SERVICE DEPARTMENT OF MY DEALERSHIP. THERE ARE CONSTANT ELECTRICAL PROBLEMS, ICONS LIGHTING UP, REPAIR DEPARTMENT CLAIMING THEY CANNOT REPEAT THE ISSUE. THOUGH I HAVE TAKEN IN PHOTOS OF THE DASHBOARD AS PROOF AND EVIDENCE. THE VEHICLE WAS UNDER EXTENDED WARRANTY MECHANICAL AND BODY OUTSIDE S WELL AS THE ENTIRE INTERIOR.THE CARPET REQUIRES REPLACING REFUSED BY THE SERVICE DEPT. THE WATER CAUSED THE CARPETING TO BECOME LOOSE, THE CHEAP PLASTIC CLIP TO HOLD THE MAT ON THE DRIVER'S SIDE DOES NOT HOLD IT IN PLACE ,CAUSING IT TO PUNCH UP UNDER THE ACCELERATOR AND BRAKE PEDALS.THERE IS ALSO A RIP ABOUT AN INCH OR SO BESIDE THE PLASTIC CLIP MEANT TO HOLD THE MAT IN PLACE. THIS IS A DEADLY DEFECT WAITING TO HAPPEN. AFTER TWICE BEING DEEMED REPAIRED, BOTH SIDE VIEW ELECTRIC HEATED MIRRORS THAT ARE SUPPOSED TO KEEP THEM CLEAR FROM WATER, THE DANGEROUS PROBLEM STILL EXISTS. THE WATER DAMAGE HAS CAUSED RUST AND CORROSION TO ACCUMULATE UNDER THE CARPET WHERE MOST OF THE WIRES AND PARTS TO THE ELECTRICAL SYSTEM ARE PLACED AND COMPROMISED.THERE ARE SUSPENSION PROBLEMS,VISIBILITY

NHTSA ODI 11100237

MY EMERGENCY BRAKE KEEPS POPPING LOOSE WHEN ENGAGED. I HAD THE DEALERSHIP TIGHTEN IT WHEN I BOUGHT IT HOWEVER IT NEVER FELT LIKE IT WAS TIGHT. RECENTLY I'VE HAD MORE WORK DONE TO THE JEEP AND I ASKED THEM TO LOOK AT IT. THE RESPONSE WAS THAT IT CAN NOT BE TIGHTENED, IT HAS TO BE REPLACED. HE SAID THIS IS A VERY COMMON PROBLEM ON WRANGLERS. THE REPLACEMENT PARTS ARE WARRANTIED FOR 2 YEARS. AS FAR AS THE DATE FOR WHICH IT HAPPENED I WOULD HAVE TO SAY IT'S BEEN AN ONGOING PROBLEM EVER SINCE WE'VE OWNED IT.

NHTSA ODI 11096548

I WAS DRIVING DOWN THE ROAD GOING 55 MPH AND A HUGE GUST OF WHITE SMOKE CAME THRU THE DASH VENT SYSTEM SO I PULLED OVER AND GOT OUT OF MY JEEP SAHARA AND NOTICED A BIG MASS OF WHITE SMOKE COMING OUT FROM UNDER THE HOOD... 2 MINUTES LATER, FIRE STARTED AND WITHIN A COUPLE MINUTES MY WHOLE FRONT PART OF THE JEEPS ENGINE WAS ENGULFED IN FLAMES. THAN FROM THERE IT BURNED UP THE REST OF THE JEEP.. THIS VEHICLE WAS COMPLETELY DESTROYED IN A MATTER OF 10-15 MINUTES.. I WAS DRIVING ON A PAVED ROAD IN THE COUNTRY ..

NHTSA ODI 11091505

DRIVING HOME FRIDAY NIGHT ENGINE STARTED HARD KNOCKING AND HAD CATASTROPHIC FAILURE. THROWN ROD. CALLED LOCAL JEEP DEALER AND CORRESPONDED WITH MOTHER SHIP JEEP - TOLD ME TO POUND SAND. MENTIONED SOMETHING ABOUT IT BEING A CANADIAN CAR AND NO WARRANTY - HOW WOULD I KNOW THAT?

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