What 481 owners told NHTSA about the 2011 Jeep Wrangler

WHILE HEADLIGHTS/FOG LIGHTS ON, RIGHT TURN SIGNAL ON AS VEHICLE MAKING TURN FOG LIGHTS GO OFF. INTERMITTENT SOUND WITH AM-FM PART OF RADIO, SATELLITE PART WORKS FINE .

NHTSA ODI 11322145

DRIVING DOWN ROAD VEHICLE STARTED TO FLAME FROM RIGHT FRONT PASSENGER SIDE NEAR FRONT. PULLED OVER. GOT OUT IN TIME AT WHICH TIME VEHICLE WENT UP IN FLAMES. CALLED 911 AND FIRE DEPARTMENT CAME PUT OUT FIRE LEFT FIRE REIGNITED AND THEY CAME BACK TO PUT OUT. CALLED INSURANCE, FILED CASE WITH CHRYSLER GOT NO RESPONSE. VEHICLE WAS NOT MODIFIED OR USED FOR OFF ROAD THIS WAS A VEHICLE USED FOR REGULAR COMMUTE TO WORK. THE VEHICLE WAS TRAVELING A SPEED OF APPROX 35 MPH ON A CITY STREET. RAYMOND STREET. BELIEVE IT WAS AN ISSUE WITH FUEL SYSTEM IN RELATION TO ENGINE. SALVAGE YARD PHONE 317-787-3202 VEHICLE ID FOR SALVAGE 27404152 CHRYSLER CASE #[XXX] GEICO CLAIM #[XXX] WAYNE TOWNSHIP FIRE DEPT INDPLS, IN ABOUT 8:45 PM RESPONDED TO THIS*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB *DT*JB

NHTSA ODI 11319357

ENGINE FAILURE. WHILE TRAVELING AT 75MPH ON THE HIGHWAY, THE VEHICLE LOST POWER AND THREW A CHECK ENGINE LIGHT. I PULLED OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE AND ATTEMPTED TO RESTART IT. THE VEHICLE DID NOT IMMEDIATELY RESTART, BUT DID SO ON THE SECOND TRY. I DROVE AWAY AND APPROXIMATELY A MILE DOWN THE ROAD, THE VEHICLE BEGAN TO KNOCK AND MAKE BANGING NOISES, I PULLED OVER ONCE AGAIN AND CALLED A TOW TUCK. VEHICLE WAS LATER DIAGNOSED WITH FAILED ROD BEARINGS AND REQUIRED A FULL REBUILD. VEHICLE HAD 125K MILES AT THE TIME OF FAILURE.

NHTSA ODI 11319094

DEATH WOBBLE. WHILE DRIVING.

NHTSA ODI 11312094

EVERY TIME WE FILL THE GAS TANK, FUEL SPEWS/SPILLS OUT AT THE END OF PUMPING THE GAS.

NHTSA ODI 11311872

THE HORN STOPPED WORKING, TO MY KNOWLEDGE SINCE WE NEVER HAD TO USE IT UNTIL11/8/18, THE DAY WE HAD TO ESCAPE THE CAMP FIRE. MAYBE IT NEVER WORKED! IS THIS A RECALLED ISSUE? IN MOTION CITY STREET.

NHTSA ODI 11310978

I BROUGHT MY JEEP IN FOR THE AIR BAG LIGHT BEING ON AND A RECALL FOR TGE INFLATOR, AND WAS INFORMED THAT THE LIGHT WAS ON DO TO THE DRIVERS SIDE AIR BAG AND THERE COULD BE A POTENTIAL PROBLEM TGAT ISN'T A RECALL FOR THE CLOCK SPRING

NHTSA ODI 11308158

WHEN I FILL THE GAS TANK, THE STATION PUMP CLICKS OFF THE NOZZLE THEN GAS SPITS BACK OUT OF MY TANK ALL OVER THE SIDE OF MY JEEP AND ONTO THE GROUND.

NHTSA ODI 11307309

WHEN FILLING THE FUEL TANK, GASOLINE SPEWS OUT OF THE FILLER TUBE AS THE GAS PUMP CLICKS OFF AT "FULL" LEVEL. THE VEHICLE WAS STATIONARY AND THE ENGINE WAS TURNED OFF. THIS PROBLEM HAPPENS ALMOST EVERY TIME I FILL THE TANK

NHTSA ODI 11303069

HEATING SYSTEM - CLOG ON DRIVERS SIDE OF HEATING AIR VENTS - NO HEAT ON DRIVERS SIDE OF JEEP WRANGLER

NHTSA ODI 11299479

VEHICLE STATIONARY, FLOODING FRONT DRIVER AND PASSENGER FLOORBOARDS. 3+ INCHES. NOT A DROP OF WATER ANYWHERE ELSE. 6 ATTEMPTS AT DEALERSHIP SERVICE DEPARTMENT BY (THE WATERMAN), UNTIL COMPLETED. THE SERVICE DEPARTMENT HAS NO RECORD OF THIS IN THEIR SYSTEM ACCORDING TO THEM, I DO. CAUSED ELECTRICAL, RUSTING, CARPETING BUCKLED NOW LOOSE BUNCHING UNDER GAS AND BRAKE PEDALS. RECEIVED NHTSA RECALL NOTIFICATION, OF THE SEATBELTS IN MY 2011 JEEP WRANGLER, ,HAVE NOT RECEIVED ANY NOTIFICATION FROM MANUFACTURER. LAST RECALL FOR DRIVERS AIRBAG, TAKATA DANGERS, THE DEALERSHIPS REPAIR DEPARTMENT INSISTED NO SUCH RECALL EXISTED, AND CLAIMS TO HAVE REPLACED THE PASSENGER AIRBAG THAT HAD ALREADY BEEN REPLACED. MY VIN # PULLS UP ALL RECALLS COMPLETED. THIS IS NOT TRUE. I HAVE RECORDS OF DATES OF SERVICE AND PHOTOS. I DON'T HAVE A SCANNER TO UPLOAD THEM. FLOODING OCCURRED WHILE VEHICLE WAS STATIONARY AND PARKED IN DRIVEWAY OF HOME.

NHTSA ODI 11299598

COMPLAINT NUMBER: 1299598 THE PRINT OUT OF MY FILED COMPLAINT IS INCORRECT IN THAT I DID CHECK THE BOX TO NOT SHARE MY COMPLAINT WITH THE MANUFACTURER I HAVE PHOTOS OF THIS FACT ON ANOTHER CAMERA NOT CONNECTED TO THE INTERNET. PLEASE MAKE NOT OF THIS COMPLAINT AS I HAVE.

NHTSA ODI 11299608

SO THEY (MOPAR/JEEP) HAVE HAD THIS JEEP CLOCK SPRING RECALL ISSUE FOR A WHILE NOW... WE HAVE HAD IT REPLACED TWICE NOW UNDER THE RECALL AND IT IS STILL DOING THE EXACT SAME THING... SO THE RECALL FIX WAS NOTHING BUT A SHAM... IT DID NOT FIX THE PROBLEM AND THE PROBLEM STILL PERSISTS AND I AM NOT FIXING IT FOR A THIRD TIME WHEN THE SOLUTION THEY CAME UP WITH FOR THE RECALL IS NOT A SOLUTION IT JUST MASKS THE PROBLEM FOR A LITTLE WHILE... SO NOW ONCE AGAIN THE CLOCK SPRING IS OUT IN IT AND I AM AT MY WITS END WITH IT!

NHTSA ODI 11296674

DRIVING TO WORK MY WRANGLER DIED AND BURST INTO FLAMES MOVING FROM THE BACK TO THE FRONT. I WAS NORTHBOUND ON HWY 265 WHEN VEHICLE DIED AND STARTED BURNING.*DT*JB

NHTSA ODI 11292338

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. AFTER THE VEHICLE WAS SERVICED PER AN UNKNOWN AIR BAG RECALL AT BACHMAN CHRYSLER DODGE JEEP RAM (LOCATED AT 630 BROADWAY ST, JEFFERSONVILLE, IN 47130, (812) 282-4356), THE AIR BAG WARNING INDICATOR CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000. *DT CONTACT STATED HE HAD A FAULTY CLOCKSPRING CAUSING THE AIRBAG LIGHT TO STAY ON. CONTACT'S VIN WAS NOT ON THE RECALL.*JB

NHTSA ODI 11282551

WHEN FILLING WITH FUEL, GAS WILL SPIT BACK FROM THE FILLER NECK AND ALL OVER THE SIDE OF THE JEEP RIGHT BEFORE THE FUEL NOZZLE CLICKS OFF. THIS HAS HAPPENED 3 TIMES NOW IN THE 3 WEEKS SINCE I BOUGHT THIS VEHICLE FROM A DEALER. THIS CREATES A FIRE HAZARD IN THE EVENT GAS HIT A HOT SPOT OR A SPARK CAUSED BY STATIC, ETC...

NHTSA ODI 11280043

DURING THE EVENING OF OCTOBER 16, 2019 WHILE DRIVING ON INTERSTATE HIGHWAY 84 NEAR THE EAGLE ROAD EXIT 46 WITH MY 5 YEAR OLD GRANDSON, MY JEEP HAD A CATASTROPHIC ELECTRICAL FAILURE. I COULD NOT GET THE TURN SIGNALS, HEADLIGHTS, WINDSHIELD WIPERS, OR HORN TO WORK. LATER I LEARNED THAT AT LEAST THE DRIVERS AIR BAG WAS ALSO INOPERABLE. THE NEXT MORNING MY LOCAL JEEP DEALER (LARRY H MILLER, BOISE, ID) DIAGNOSED THE PROBLEM AS A FAILURE OF THE 'CLOCK SPRING' THE SERVICE MANAGER CALLED ME AND SAID THAT DUE TO THE ONGOING RECALL OF CERTAIN RIGHT HAND DRIVE JEEP WRANGLERS (NHTSA CAMPAIGN NUMBERS:16V288000, 13V176000, AND 11V528000, ALL INVOLVING THE CLOCK SPRING) A NEW, REDESIGNED, CLOCK SPRING IS NOT AVAILABLE FOR NON-RECALLED VEHICLES. HE TO INSTALL AT MY EPENSE A NEW CLOCK SPRING, BUT OF THE OLD DESIGN, WHICH WOULD EVENTUALLY FAIL.

NHTSA ODI 11269536

FRONT PASSENGER SEAT BELT IS DEFECTIVE. GETS STUCK WHEN TRYING TO PULL IT OUT. TAKES A FEW TRIES TO PULL IT OUT. SOMETIMES IT WONT UNLOCK. VERY SERIOUS SAFETY HAZARD. JEEP IS ALWAYS STATIONARY WHEN TRYING TO USE THE SEATBELT. THIS HAS BEEN HAPPENING FOR THE PAST YEAR OR TWO. I PAID $700.00 OUT OF POCKET TO HAVE A NEW SEAT BELT INSTALLED TODAY AT A LOCAL MECHANIC. THE SEATBELT SHOULD BE WARRANTIED FOR LIFE OF THE VEHICLE. JEEP CHRYSLER HAS DENIED MY CLAIM FOR REPAIR. THE SEATBELT IS A SAFETY ISSUE. NOT A LUXURY ITEM.

NHTSA ODI 11257790

I HAD JUST DROPPED MY 6 YEAR OLD OFF SCHOOL, WENT TO LEAVE WITH MY 7 MONTH OLD AND ENDED UP STRANDED BECAUSE THE ALTERNATOR WENT OUT, JUST TO FIND OUT THAT THERE IS A SENSOR IN THE COMPUTER AND ISN'T SOMETHING THAT CAN BE FIXED REAL QUICK. SO NOW AM IN A MAJOR BIND TRYING TO GET MY FAMILY PLACES WHILE MY JEEP SITS.

NHTSA ODI 11254082

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED MARINO CHRYSLER JEEP DODGE (5133 W IRVING PARK RD, CHICAGO, IL 60641, (773) 777-2000) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000.

NHTSA ODI 11253722

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (877) 475-0721) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11245831

THE AXEL ASSEMBLY. JEEP HAS EXTREMELY LOW MILES AND I HAVE NOTHING BUT ISSUES WITH THE AXELS AT THE FRONT OF MY JEEP

NHTSA ODI 11245425

TIPM. ALL WARNING LIGHTS FLASH ON AND OFF .WIPERS GO ON AND OFF HEADLIGHTS STAY ON ENGINE STALLS. IN MOTION

NHTSA ODI 11243317

CLOCK SPRING MALFUNCTION- THE BUTTONS ON THE STEERING WHEEL HAVE ALL GONE OUT, THE HORN NO LONGER WORKS, AND THE AIRBAG LIGHT IS ON. THIS HAPPENED SUDDENLY WHEN I WENT TO TURN MY CAR ON AFTER IT HAD BEEN PARKED AND TURNED OFF FOR THE NIGHT.

NHTSA ODI 11241552

HOOD FLUTTERS AT NORMAL SPEED ON ANY TYPE OF ROAD UNDER NORMAL DRIVING CONDITIONS.

NHTSA ODI 11232563