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What 144 owners told NHTSA about the 2011 Hyundai Genesis Coupe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (144)Crash / fire / injury (22)Brakes (35)Electrical system (20)Engine (16)Speed control (16)Steering (12)Lights (11)Transmission & drivetrain (9)Airbags (7)Body & structure (6)Fuel system (6)

2 of 144 complaints match · Engine · crash/fire/injury only · clear filters

Jan 5, 2023BrakesEngineFuel systemFire

I was driving home on January 1, 2023 at 5 AM at about 60 mph on an interstate when I heard a sound come from the back of my car and then looked into the rearview mirror and smelled smoke and saw fire flames in my rear and side mirrors. I tried to use my brakes to stop my car, but the brakes would not work, so I took it out of Drive and put it into park… which slowed the car down and I was able to exit the car right before it burst into flames. The car is now a total loss.

NHTSA ODI 11500374

Dec 10, 2020Electrical systemBody & structureEngineFire

THE CAR WAS PARKED (NOT RUNNING OR MOVING) IN AN OPEN AIR GROCERY STORE PARKING LOT. I WAS IN THE GROCERY STORE FOR APPROXIMATELY 20 MINUTES AND CAME OUT TO FIND A CROWD AND A FIRE CREW WHO HAD JUST PUT OUT THE FIRE IN THE HOOD AREA OF MY CAR. I HAVE PHOTOS OF THE CAR BUT THEY ARE ON MY PHONE AND I DON'T KNOW HOW TO SEND THEM TO COMPUTER.

NHTSA ODI 11382916

Working with the data? Download all 144 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Hyundai Genesis Coupe verdict →