What 393 owners told NHTSA about the 2011 GMC Yukon Xl 1500

LARGE CRACK IN DASH ABOVE THE INSTRUMENT CLUSTER. FAULTY PRODUCT AS IT HAS NO MECHANICAL PARTS.

NHTSA ODI 10818338

THE DASHBOARD HAS CRACKED AROUND THE PASSENGER AIRBAG OPENING. MY BELIEF IS IF THE VEHICLE ACTIVATES THE AIRBAG IN AN ACCIDENT, THE DASHBOARD MAY SPLIT INTO PIECES AND SEND THE PIECES INTO THE PASSENGERS.

NHTSA ODI 10818078

CRACKING OF THE DASHBOARD ABOVE THE INSTRUMENT CLUSTER, AND THE COMMON OCCURRENCE OF CRACKS AROUND THE PASSENGER AIRBAG IN THE GM FULL-SIZE TRUCKS AND SUVS CAUSES CONCERN OF POTENTIAL SHRAPNEL WITHIN THE PASSENGER CABIN IN THE EVENT OF AN AIRBAG DEPLOYMENT.

NHTSA ODI 10818133

DASH BOARD IS CRACKING.

NHTSA ODI 10818270

WHILE PARKED, A FULL-WIDTH CRACK FORMED IN THE AN APPROXIMATELY 1-INCH-WIDE SECTION OF THE DASHBOARD, IMMEDIATELY FORWARD OF THE FRONT PASSENGER AIRBAG COMPARTMENT. I AM CONCERNED THAT, IN THE EVENT OF AN AIRBAG DEPLOYMENT, THIS COMPROMISE IN DASHBOARD INTEGRITY WILL CREATE PROJECTILES WITHIN THE PASSENGER COMPARTMENT.

NHTSA ODI 10811853

THE DASHBOARD ABOVE THE INSTRUMENT PANEL HAS CRACKED. THIS SEEMS TO BE A COMMON PROBLEM AS RESEARCHED ON THE INTERNET. THERE LOOKS TO BE A HAIR LINE CRACK AROUND THE PASSENGER AIR BAG. THE CONCERN IS WHEN AIR BAG GOES OFF DOES THIS THROW SHARDS OF PLASTIC INTO THE AIR? THIS HAPPENED WHEN THE VEHICLE WAS STATIONARY

NHTSA ODI 10809181

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD HAD A LARGE CRACK AND A HAIRLINE CRACK WHERE THE AIR BAG WAS LOCATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

NHTSA ODI 10809254

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD HAD FRACTURES OVER THE PASSENGER SIDE AIR BAG HOUSING. THE CONTACT ALSO STATED THAT THE CENTER OF THE DASHBOARD HAD FRACTURES AND SEPARATED NEAR THE DEFROSTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.

NHTSA ODI 10789330

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. WHILE DRIVING APPROXIMATELY 55 MPH, THE DASHBOARD CRACKED ON THE PASSENGER SIDE AND EXPOSED THE AIR BAG. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 10788012

THE NHTSA WEBSITE SHOWS THAT FOR OUR VIN CAMPAIGN 14V827000 CALLS FOR ITS IGNITION SWITCH TO BE INSPECTED AND POSSIBLY REPLACED. PITRE GMC IN ALBUQUERQUE SAYS THAT THEIR INTERNAL LIST (VIS?) DOES NOT INCLUDE THIS RECALL, SO THEY WILL NOT DO THE INSPECTION. I HAVE HAD NO SYMPTOMS OF A PROBLEM. I JUST WANT TO PREVENT A POSSIBLE FUTURE SAFETY ISSUE. IS THE NHTSA DATABASE OR THE GM DATABASE CORRECT? WHAT CAN BE DONE TO FIX THE ONE THAT IS WRONG? I NOTICED THE DISCREPENCY ON 10/29/15.

NHTSA ODI 10787847

MY 4 YEAR OLD CAR STARTED WITH A SMALL CRACK IN THE DASH AND IS NOT EXTENDING AND THERE ARE SEVERAL CRACKS OVER INSTRUMENT PANEL. AFTER FINDING THIS IS A COMMON PROBLEM CONTACTED GM WHO GAVE ME A TOKEN 10% DISCOUNT ON THE 1200$ QUOTE.

NHTSA ODI 10786368

BOTH THE DRIVER SIDE AND FRONT PASSENGER SIDE EXTERIOR DOOR HANDLES SEPARATED FROM THE DOOR PANEL, COMPROMISING THE PROTECTION OF THE VEHICLE AND THE ABILITY TO ENTER AND EXIT THE VEHICLE PROPERLY.

NHTSA ODI 10785164

THE TOP OF THE DASH HAS TWO CRACKS, ONE BEHIND THE GAUGE CLUSTER AND ONE BY THE AIRBAG DOOR. THIS IS BECOMING MORE AND MORE COMMON ON THE TAHOE, YUKON, ESCALADE AND ASSORTED GM TRUCKS IN THE 2007-2011 RANGE. IN SOME CASES, THE CRACKS HAVE GOTTEN QUITE LARGE AND JAGGED TO THE POINT THAT PIECES OF THE DASH ARE LOOSE AND COULD BECOME PROJECTILES OR AFFECT THE AIRBAG IN THE EVENT OF A CRASH. GM IS SO FAR UNWILLING TO ASSIST IF PEOPLE MAKE A COMPLAINT TO THEM, ALTHOUGH SOME PEOPLE HAVE GOTTEN GM TO PAY FOR HALF OR MORE FOR A REPLACEMENT DASH IF THEY ARE PUSHED HARD ENOUGH. HOWEVER, THERE ARE NOW REPORTS THAT THE REPLACEMENT DASHES ARE CRACKING. AND IT HAS BEEN SHOWN THAT THE CRACKS ARE NOT DUE TO CHEMICALS OR EXTREME WEATHER.

NHTSA ODI 10762430

OBJECTIVE: CRACKED ON DASHBOARD (PASSENGER SIDE) NEAR AIRBAG. DASHBOARD IS NOT SECURELY ATTACHED. RATTLES CONSISTENTLY WHILE DRIVING ON A SMOOTH ROAD, RATTLING INCREASES ALONG WITH A VISUAL SHAKING OF DASHBOARD IF DRIVING ON AN UNSMOOTH ROAD. SUBJECTIVE: CONCERNS OVER POTENTIAL BODILY HARM IF AIRBAG WERE TO BE DEPLOYED IN CASE OF AN ACCIDENT. POSSIBLE THAT PIECES OF THE DASHBOARD MAY BREAK OFF AND BE PROJECTED TOWARDS PASSENGER(S).

NHTSA ODI 10760853

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI XL. WHILE DRIVING APPROXIMATELY 40 MPH, THE DASHBOARD STARTED TO SHAKE VIOLENTLY. THE CONTACT OBSERVED THAT THERE WAS A HUGE CRACK ON THE DASHBOARD NEAR THE FRONT PASSENGER SIDE AIR BAG AND THE DRIVER SIDE BEHIND THE STEERING WHEEL. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE DASHBOARD WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

NHTSA ODI 10750127

I HAVE A CRACK IN MY DASH CONNECTING TO THE PASSEGER SIDE AIRBAG. THIS IS A HUGE SAFETY CONCERN. GM IS NOT WILLING TO FIX THIS PROBLEM OR ISSUE A RECALL WHEN IT IS CLEARLY A MANUFACTURES DEFECT. THEY APPARENTLY DONT CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. THEY HAVE HAD MANY COMPLAINTS AND STILL IGNORE THIS PROBLEM. HOPEFULLY NO ONE WILL HAVE TO BE HURT FOR GM TO FIX THIS PROBLEM. BUT IF ITS MY CAR THAT SOMEONE GETS HURT IN, THEY WILL HAVE A LAWSUIT ON THEIR HANDS!! UPDATED 09/10/15*LJ UPDATED 12/06/2017*CN

NHTSA ODI 10743309

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT NOTICED A CRACK ON THE DASHBOARD ABOVE THE INSTRUMENT PANEL ON THE DRIVER SIDE. WHILE DRIVING APPROXIMATELY 50 MPH OVER A BUMP IN THE ROAD, THE DASHBOARD BOUNCED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. MA 09/3/15 UPDATED 11/01/2017*CN

NHTSA ODI 10730953

THE DASHBOARD HAS CRACKED AROUND THE PASSENGER AIRBAG OPENING. MY BELIEF IS IF THE VEHICLE ACTIVATES THE AIRBAG IN AN ACCIDENT, THE DASHBOARD MAY SPLIT INTO PIECES AND SEND THE PIECES INTO THE PASSENGERS. I HAVE FOUND HUNDREDS OF COMPLAINTS ABOUT THIS FLAW ON THE INTERNET.

NHTSA ODI 10722778

GMC 2011 YUKON CRACKED DASH OVER STEERING COLUMN. WAS NOT DRIVING WHEN THIS HAPPENED. THE CRACK HAS SLOWLY GROWN UP THE DASH. *TR

NHTSA ODI 10714089

THE DASH OF MY YUKON XL 2011 IS CRACKING. THIS IS A KNOWN PROBLEM AND GMC IS NOT DOING ANYTHING ABOUT IT. ALSO, THE BUTTONS ON THE A/C ARE WEARING OFF. I THINK FOR WHAT WE PAY FOR THE VEHICLES WE SHOULD HAVE BETTER QUALITY. I HAVE 2 SISTERS THAT ALSO DRIVE THE SAME VEHICLE AND BOTH OF THEIR DASHES ARE CRACKED ALSO. GMC WANTS US TO PAY TO HAVE THEM REPLACED. THIS NEEDS TO BE A RECALL. *TR

NHTSA ODI 10701720

2011 GMC YUKON. CONSUMER HAS ATTEMPTED TO GET VEHICLE FIXED. *TA THE CONSUMER STATED THE SAFETY ISSUE IS CREATED WHEN AN UNKNOWN ELECTRICAL PROBLEM IN THE VEHICLE RESULTS IN THE ANTI-THEFT FUSE BLOWING THUS CAUSING THE VEHICLE TO STALL WHILE DRIVING. WHEN THE VEHICLE STALLS, THE POWER STEERING IS ALSO DISABLED MAKING THE VEHICLE IMPOSSIBLE TO STEER. THE DEALER INDICATED THE CAUSE WAS LIKELY DUE TO AN ELECTRICAL SHORT BUT COULDN'T FIND THE EXACT CAUSE. THE DEALER RECOMMENDED REPLACING THE BATTERY AND IGNITION SWITCH AND ADDING SOME TEMPORARY BYPASS CIRCUITS. *JB

NHTSA ODI 10667968

TL* THE CONTACT OWNS A 2011 GMC YUKON. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE WARNING LIGHT ILLUMINATED AND A LOUD ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 185,000.

NHTSA ODI 10679948

MY DASHBOARD IS SEVERELY CRACKED AROUND THE PASSENGER SIDE AIRBAG AND CLUSTER, WHICH A MAY CAUSE MALFUNCTIONING OF THE AIR-BAG. I HAVE DONE NUMEROUS SEARCHES ON THE INTERNET AND I AM SEEING THIS SAME COMPLAINT OVER AND OVER. I AM VERY CURIOUS WITH IT HAPPENING SO MUCH WHY THIS HAS NOT BEEN RECALLED AND GMC TAKEN CARE OF THIS PROBLEM. I AM EXTREMELY WORRIED ABOUT SAFETY AND THE HIGH COST OF REPAIRING THIS MYSELF, BUT I KNOW IT NEEDS TO BE TAKEN CARE OF. I'VE OWNED GMC VEHICLES FOREVER AND HAVE BEEN VERY HAPPY, UP UNTIL THIS POINT. I THINK THE COMPANY NEEDS TO ADDRESS THIS PROBLEM, AND QUICKLY. *TR

NHTSA ODI 10669914

DRIVING DOWN THE ROAD WHEN I HEARD A LOUD SNAP BANG UPON THE DASH BY THE WINDSHIELD. UPON INSPECTION I FOUND A LARGE CRACK ON THE RIGHTT SIDE OF THE INSTRUMENT PANEL MOLDING BY THE WINDSHIELD. A FEW DAYS LATER THERE WERE TWO MORE CRACKS AND ALL WERE OVER 4 INCHES LONG. CONTACTED GMC CUSTOMER SERVICE WHO TOLD ME TO TAKE THE VEHICLE TO A GMC DEALER TO DETERMINE IF THE CRACK WAS STRUCTUAL OR MATERIAL DEFECT. GMC CUSTOMER SERVICE EVEN OFFERED TO CALL THE DEALER FOR ME. ANYWAY, TOOK IT TO HARRY ROBINSON GMC IN FORT SMITH, AR AND THE SERVICE MANAGER REFUSED TO DO THE INSPECTION AS I DIDN'T BUY THE VEHICLE FROM THEM. ALSO THE WARRANTY WAS EXPIRED SO HE DIDN'T WANT ANYTHING TO DO WITH IT. SO I TOOK IT TO BLUE RIBBON CHEVROLET, GMC, BUICK IN SALLISAW, OK AND SEAN THE SERVICE MANAGER WAS SUPER. HE CALLED GMC CUSTOMER SERVICE AND EVEN CONTACTED THE GMC REGIONAL REPAIR REP AND HAD HIM REVIEW THE CRACKED DASH REPORT. THE REGIONAL REP TOLD SEAN TO HANDLE THE CASE AS AN EXTENDED WARRANTY CLAIM AS MY WARRANTY HAD ONLY EXPIRED 3 MONTHS EARLIER AND I HAD LOW MILES ON THE CAR. ANYWAY THE GMC REP SAID I WOULD HAVE TO PAY $100 AS MY COST. SEAN KEPT TRYING TO CALL THE GMC CUSTOMER SERVICE TO GET THE REPAIR FIX WITH NO COST TO ME BUT TO NO AVAIL. THE OVERSEAS GMC CUSTOMER SERVICE CALL SERVICE REPS WOULD NOT GET BACK WITH HIM. SO I SETTLED ON THE REPAIR. BOTTON LINE: PAY OVER $65000 FOR A VEHICLE AND HAVE THE MOLDING CRACK IN LESS THAN 39 MONTHS AND NOT BE FIXED BY THE MAKER IS STUPID. I WILL NEVER BUY ANOTHER GM PRODUCT. I WILL BUY FOREIGN AS THEY STAND BEHIND THEIR CARS. *JS

NHTSA ODI 10669464

A 2011 GMC YUKON DENALI WAS PURCHASED BRAND NEW FROM HENDRICK DURHAM AUTO MALL IN DURHAM, NC. THE VEHICLE HAS BEEN KEPT IN GREAT CONDITION AND IS SERVICED REGULARLY. THE DASH HAS A LARGE CRACK AND SPLINTERING ABOVE THE INSTRUMENT CLUSTER. AFTER RESEARCHING THE ISSUE MANY OTHER GMC AND CHEVROLET PRODUCTS WITHIN THIS LINE ARE EXPERIENCING THE SAME ISSUE. THIS VEHICLE HAD A STICKER COST OVER $60,000 AND THEY REFUSE TO FIX THE ISSUE AND ONLY OFFER A DISCOUNT. THIS IS VERY CONCERNING BECAUSE MANY OF THE DASHES ARE ALSO CRACKING IN THE AREA OF THE AIRBAGS. THIS CAN POSSIBLY CREATE SHRAPNEL UPON DEPLOYMENT CONSIDERING HOW BRITTLE THE DASHES ARE. *TR

NHTSA ODI 10664178