What 393 owners told NHTSA about the 2011 GMC Yukon Xl 1500

MY 2011 GMC YUKON DENALI THE DASHBOARD HAS CRACKED DIRECTLY OVER THE INSTRUMENT CLUSTER ON THE DRIVER SIDE. THIS IS THE SAME ISSUE THOUSANDS OF OTHER OWNERS OF TAHOE'S, YUKONS, AND ESCALADE'S ARE HAVING. D ' LITERALLY CRACKED DOWN THE MIDDLE OVER THE INSTRUMENT CLUSTER BY NO FAULT OF MY OWN. I DID NOT MISS USE NOR BANG THE DASHBOARD IT IS A VERY COMMON PROBLEM THAT IS HAPPENED TO THOUSANDS OF OTHER PEOPLE. I JUST HAD TO PAY ALMOST $400 TO THE DEALER TO HAVE IT REPLACED. THIS IS A $60,000 VEHICLE I PURCHASED JUST A FEW SHORT YEARS AGO. THIS SHOULD NOT BE HAPPENING AND SHOULD BE A RECALL IF IT'S WIDELY AFFECTED THOUSANDS OF OTHER OWNERS. *TR

NHTSA ODI 10663699

THE REAR DEFROST WIRES KEPT FALLING OFF OF THE WINDOW. I HAD THEM SOLDERED BACK ON SEVERAL TIMES UNTIL I FINALLY HAD TO REPLACE THE ENTIRE GLASS, BECAUSE THERE WASN'T ENOUGH MATERIAL TO BE ABLE TO RE-SOLDER IT. WITHIN A COUPLE OF WEEKS OF REPLACING THE GLASS, ONE OF THE WIRES FELL OFF. I HAD IT FIXED. THEN A FEW WEEKS LATER THE OTHER ONE FELL OFF. IN TOTAL OVER THE NEXT YEAR I HAD BOTH WIRES RE-SOLDERED AT LEAST TWICE EACH, UNTIL JUST LAST WEEK WHEN I HAD TO REPLACE THE GLASS AGAIN! I WAS TOLD THAT THIS IS A BAD DESIGN BY GM AND THAT THEY TEND TO FALL OFF BECAUSE THEY GET TOO HOT WHEN IN USE. HOWEVER, THE WIRES EVEN FELL OFF IN THE SPRING AND SUMMER WHEN THE DEFROST WASN'T IN USE. *TR

NHTSA ODI 10659697

DASHBOARD IS CRACKING OVER INSTRUMENT CLUSTER AND AT TWO CORNERS OF AIRBAG. APPEARS TO BE A RAMPANT ISSUE ON GM VEHICLE 2007 TO 2013. NO RELIEF OR HELP FROM GM, VERY CONCERNED WHAT MIGHT HAPPEN WITH CRACKED DASH DURING AIRBAG DEPLOYMENT. *TR

NHTSA ODI 10653361

TL* THE CONTACT OWNS A 2011 YUKON XL. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ACCELERATE BECAME STUCK AND THE SPEED INCREASED. THE CONTACT DEPRESSED THE BRAKES BUT TO NO AVAIL. THE CONTACT THEN USED THE EMERGENCY BRAKE WHICH SLOWED THE VEHICLE DOWN, BUT THE VEHICLE WOULD NOT STOP SO THE CONTACT JUMPED OUT OF THE VEHICLE AT APPROXIMATELY 35 MPH. IN A HALF MILE, THE VEHICLE CRASHED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10652819

AS I WAS DRIVING I NOTICED IN THE REFLECTION OF MY WINDSHIELD A CRACK IN THE DASHBOARD. UPON FURTHER INSPECTION I SAW THAT THERE WAS A CRACK THAT RAN FROM THE VENT ON THE DASHBOARD UP TOWARD THE STEERING WHEEL. THIS IS CLEARLY A MANUFACTURING DEFECT AS THIS VEHICLE IS ONLY THREE YEARS OLD, GOOD CONDITION, WITH 31000 MILES ON IT. IT IS MY CONCERN THAT THIS CRACK AS OTHERS UNLESS FIXED WILL CONTINUE TO SPREAD AND BECOME A LARGER SAFETY CONCERN FOR ME AND MY FAMILY. *TR

NHTSA ODI 10639762

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED LARGE CRACKS THAT EXPOSED THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 10633206

THE VEHICLE'S DASHBOARD NEAR THE PASSENGER AIRBAG CRACKED AND THEN CREATED A HOLE WITH NO PHYSICAL DAMAGE TO IT BEING DONE. THERE HAVE BEEN SEVERAL OTHER REPORTS OF THIS HAPPENING TO SIMILAR VEHICLES BY OTHER CUSTOMERS. THIS IS ESPECIALLY DANGEROUS AS IT LEAVES SHARP ANGLES AND COULD SERIOUSLY INJURE A PASSENGER IF THE AIRBAG SHOULD DEPLOY. THERE IS A SERIOUS FLAW IN THE DASHBOARD THAT WARRANTS IMMEDIATE FIXES BY GMC. *TR

NHTSA ODI 10628578

DASHBOARD SEVERELY CRACKED AROUND AIRBAG AND CLUSTER, AND MAY CAUSE MALFUNCTIONING OF AIR-BAG. ALSO,THERE ARE COUNTLESS COMPLAINTS REPORTED FOR SAME PROBLEM, DASHBOARD CRACKS, IN INTERNET AND MOST OF THEM WORRIED ABOUT THE SAFETY AND HIGH COST REPLACEMENT. *TR

NHTSA ODI 10568838

CAME OUT OF CARWASH AND REAR SUSPENSION LOCKED UP AND BACK OF MY VEHICLE RAISED APPROXIMATELY 8/12 INCHES LIGHT CAME ON SAID SERVICE SUSPENSION AND TRAILER BRAKING SYSTEM. VEHICLE HAS NEVER HAULED ANYTHING A BURNT SMELL CAME FROM BACK END. THIS VEHICLE HAS NEVER EVEN HIT A POTHOLE. ONLY BEEN DRIVEN LOCALLY. I'M A LITTLE FRUSTRATED BECAUSE I HAD IMMEDIATELY TAKING IT IN TO THE DEALERSHIP WHERE I PURCHASED IT. AND THEY TREATED IT LIKE IT WAS NOT A BIG DEAL. WHEN BACK IN FELT LIKE IT WAS GRABBING EVERY TIME THE BRAKE WAS APPLIED. THEY SURE DIDN'T HAVE A PROBLEM GIVING ME A $800.00 HUNDRED DOLLAR BILL ON A $63,000 THOUSAND DOLLAR BASICALLY BRAND NEW VEHICLE. I GOT ONLINE AND SAW MANY OTHERS WITH SAME PROBLEM. AND THAT SHOULDN'T BE FOR A VEHICLE THAT COULD BUY A SMALL HOUSE. THANK YOU FOR YOUR TIME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10524006

PRESSED TAILGATE BUTTON TO OPEN AND AS OPENING TAILGATE FELL ONTO CHILD REMOVING A BAG FROM TAILGATE. MOTOR FOR THE TAILGATE ATTEMPTED TO REOPEN TAILGATE AND TAILGATE FELL AGAIN ON CHILD. PASSERBY AND PARENT HELD TAILGATE OPEN TO REMOVE CHILD. BROUGHT TO DEALERSHIP THEY WERE ABLE TO RECREATE AND REPAIR. FAILED LIFT PISTONS. THE ARE NO PHYSICAL INDICATORS, ELECTRONIC, ILLUMINATED OR AUDIO WARNING OF THIS POSSIBLY RECURRING. LIFT GATE HAS A GREATER WEIGHT THEN SIDE DOORS AND IS GRAVITY FED. *TR

NHTSA ODI 10521161

2011 GMC DENALI. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH VEHICLE ENGINE AND BATTERY. *SMD THE CONSUMER STATED AS HE WAS DRIVING, THE VEHICLE SLOWED DOWN TO ROUGHLY 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE A DIAGNOSIS REVEALED A FAILED BATTERY. HOWEVER, THE BATTERY HAD JUST BEEN REPLACED ONE YEAR EARLIER.

NHTSA ODI 10510081

THE TRUCK WAS PARKED AND RUNNING. IT SUDDENLY BEGAN TO IDLE AS IF SOMEONE WAS PUSHING DOWN ON THE GAS. I IMMEDIATELY SHUT THE CAR OFF. I TURNED IT BACK ON AND THE ENGINE LIGHT WAS ON AND IT READ "REDUCED ENGINE POWER". IT SEEMED TO DRIVE OK. I CALLED DEALERSHIP AND MADE APT FOR TUESDAY. (IT WAS THURSDAY) THE NEXT DAY I DROVE IT TO LOCAL GARAGE TO READ ENGINE CODE. IT WAS P2135. THE TRUCK THEN STOPPED ACCELERATING. IT WOULD NOT GO OVER 25MPH. IT TOOK ABOUT 2 FULL MIN TO GET IT AT THAT SPEED. WHEN I WOULD BREAK, THE TRUCK WOULD JUMP AS IF DID NOT WANT TO STOP. THE DEALERSHIP DIAGNOSED THE PROBLEM AS THE THROTTLE POSITION SENSOR COVER. I WAS INFORMED THAT GMC IS AWARE THAT THERE IS A PROBLEM AND HAS SINCE CORRECTED IT. HOWEVER, THERE IS NO RECALL AS THERE IS NO ALLEGED SAFETY ISSUES. I BELIEVE THAT WHEN YOU HAVE A 1,2, AND 3 YEAR OLD IN THE TRUCK IN RUSH HOUR, IT IS DARK OUTSIDE, AND YOU ARE AN HOUR AWAY FROM HOME IT IS A HUGE SAFETY ISSUE WHEN YOUR TRUCK WON'T ACCELERATE! I HAVE CONTACTED GMC WHO REFUSES TO TAKE RESPONSIBILITY FOR THIS ISSUE. PLEASE ISSUE A RECALL AS THIS IS A KNOWN PROBLEM. *TR

NHTSA ODI 10495252

THE VEHICLE SUDDENLY LOST POWER AND THE STABILI-TRAC SYSTEM WARNING APPEARED IN THE DIC, THEN THE TRACTION CONTROL SYSTEM WARNING APPEARED IN THE DIC, THEN ENGINE POWER REDUCED BY 16% IN THE DIC. DROVE VEHICLE TO EXIT RAMP AND TURNED ENGINE OFF. VEHICLE RESTARTED WITH ONLY THE CHECK ENGINE LIGHT ON AND NO WARNINGS IN THE DIC. THE ENGINE DID NOT HOWEVER RUN SMOOTHLY. I TOOK IT TO A DEALER WHO CLEAR SOME CODES AND REPLACED THE TPS. CHECKED ALL FUSES. NO FURTHER PROBLEM. HOWEVER A FRIEND HAS THE SAME VEHICLE IN A 2010 MODEL. SAME PROBLEM DEALER REPLACED A THROTTLE BODY. CHECK OUT THE GM FORUM AT [XXX] THIS FORUM SHOWS LITERALLY HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM AND IN SOME CASES CAUSING ACCIDENTS. MY VEHICLE WAS REPAIRED ON 1-24-2013, AND SO FAR IT APPEARS THAT MY PROBLEM HAS BEEN RESOLVED, HOWEVER IT APPEARS GM IS NOT REALLY FIXING THE PROBLEM. I AM CONCERNED ABOUT THIS FOR THE NEXT OUT OF TOWN TRIP I TAKE. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 10494730

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THERE WAS A LOUD GRINDING NOISE COMING FROM THE VEHICLE. THE CONTACT WAS ABLE TO SLOW DOWN AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE WHEEL BEARING SEIZED AND AS A RESULT, THE WHEEL BEARING, CALIPERS AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 11,000.

NHTSA ODI 10451454

CAR WAS PARKED IN AN OPEN PARKING LOT FOR MORE THAN 7 HOURS IN BELOW FREEZING WEATHER (LESS THAN 20 F) WEATHER WITH HIGH WIND. WHEN THE ENGINE WAS STARTED IN THE EVENING, THE DASHBOARD DISPLAYED "SERVICE STEERING; SERVICE BATTERY". WHEN SHIFTED IN REVERSE THE STEERING WOULD NOT RESPOND AND BEHAVED LIKE IT WAS LOCKED. AFTER A FEW MINUTES (3 TO 5 MINUTES), THE VEHICLE WAS BACK TO NORMAL. *TR

NHTSA ODI 10448383

2011 2-WD YUKON XL 1500 ENGINE STALL. TOOK DELIVERY 7/1/2011. ON 7/5/2011, WHILE DRIVING AT CITY SPEEDS, ENGINE STALLED (SHUT OFF), WAS ABLE TO RESTART. THIS HAPPENED TWICE CONSECUTIVELY. DID NOT EXPERIENCE AGAIN UNTIL 7/14/2011. THIS TIME WAS DRIVING IN CENTER LANE, 5 LANE FREEWAY, DURING RUSH HOUR AT POSTED 65 MPH SPEED. AGAIN, ENGINE STALLED (SHUT DOWN). DURING 3 CYCLES OF STALL/SHUT DOWN/RESTART, WAS ABLE TO MAKE MY WAY TO RIGHT LANE, DRIVE/COAST TO EXIT RAMP, EXIT FREEWAY AND ENTER A RETAIL PARKING LOT WITHOUT AN ACCIDENT. DURING PROCESS, HEARD A POP/CLICK TO MY LEFT IN THE DASHBOARD. TURNED OFF AIR CONDITIONER, RESTARTED TRUCK AND MADE MY WAY HOME. DURING THIS DRIVE HOME, THE ALTERNATOR/VOLTAGE GAUGE NEEDLE BOUNCED TO EXTREME RIGHT FOR A SHORT PERIOD OF TIME, THEN SETTLED BACK CLOSER TO CENTER. PRIOR TO INCIDENT, I HAD NOTICED SAME NEEDLE OCCASIONALLY/ODDLY SLIGHT TO THE LEFT. TRUCK WAS TOWED TO SELLING DEALERSHIP THAT EVENING. THE FOLLOWING DAY, THE SERVICE DEPARTMENT RAN FULL DIAGNOSTICS AND REPORTED "NOTHING WRONG WITH THE VEHICLE/OPERATING NORMALLY". THERE ARE NO "CODES" OR ANY "HISTORY CODES" SHOWING ANYTHING ABNORMAL OCCURRED WITH THE VEHICLE. 7/18/2011 OPENED CASE FILE WITH GM, BUT LITTLE ASSISTANCE HAS BEEN OFFERED BY THEM OTHER THAN "WE CALLED THE DEALERSHIP". TRUCK HAS BEEN HOUSED AT THE DEALERSHIP NOW FOR 11 DAYS. WE ARE AT A STALEMATE. OUR POSITION IS THE CAR IS NOT SAFE TO DRIVE. DEALERSHIP/GM'S POSITION IS THEY CAN FIND NOTHING WRONG WITH THE VEHICLE. THEY HAVE SUGGESTED WE PICK UP THE VEHICLE AND DRIVE IT UNTIL THE PROBLEM OCCURS AGAIN THEN AGAIN HAVE IT TOWED TO THE DEALERSHIP. OUR RESPONSE IS: IF WE AGREE TO DO THAT, AND ARE LUCKY ENOUGH TO AGAIN "SURVIVE" THE OCCURRENCE WITHOUT BEING INVOLVED IN AN ACCIDENT, WHY DO THEY/WE BELIEVE THEY WILL BE ABLE TO DIAGNOSE AND REPAIR THE PROBLEM? WE ARE WAITING FOR SOMEONE/ANYONE TO INVOLVE THE FACTORY FOR FURTHER TECHNICAL ASSISTANCE TO RESOLVE THIS PROBLEM. *TR

NHTSA ODI 10414968

I PURCHASED A RADIAN 80SLMODEL # US18500 ABOUT 6 MONTHS OR SO AGO AND I HAVE HAD TROUBLE WITH IT COMING LOSE WITH THE LATCH SYSTEM AND SEATBELT. I DISCONTINUED USING IT AND HAD TO BUY A REPLACEMENT SEAT FOR MY 3 YEAR OLD DAUGHTER. I NEVER COULD GET THE SEATBELT TO TIGHTEN ENOUGH TO NOT MOVE A GREAT AMOUNT. THE LATCH SYSTEM WAS THE SAME. I DRIVE A YUKON 2011. SEAT WAS INSTALLED IN CENTER AND THIRD ROW. (RELATED VEHICLE INFORMATION: MODEL YEAR=2011, MAKE=YUKON XL, MODEL=GMC). *TR

NHTSA ODI 10401454

TL*THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 55-60 MPH AND TRYING TO APPLY THE BRAKES, THE VEHICLE WOULD SHIMMY. HE DID NOT HAVE COMPLETE CONTROL OF THE VEHICLE AND HE FELT THAT IT WAS UNSAFE TO DRIVE. THE CONTACT STATED THAT THE CHECK BRAKE SYSTEM LIGHT ILLUMINATED TWICE. FURTHERMORE, THE TRANSMISSION SHIFTED "HARD" AT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD RETURN HIS CALL. THE CURRENT MILEAGE WAS APPROXIMATELY 6,000. THE FAILURE MILEAGE WAS 325.

NHTSA ODI 10394126