Mar 29, 2020Electronic Stability Control (esc)Brakes
STABILITRAK ALWAYS REPORTS OFF AND BRAKE WARNING ALWAYS DISPLAYS ON DASHBOARD, WHILE ON OR RUNNING. HAD IT LOOKED AT BY 4 MECHANICS. BREAKS ARE FINE. ENGINE WONT START AFTER EVERYTIME I PUMP GAS. I HAVE TO PUMP ACCELERATOR SEVRAL TIMES FOR ENGINE TO START. HAD IT LOOKED AT AGAIN. PROBLEM IS ONGOING. ALSO, SLOWED DOWN ON ONE OCCASION WHILE DRIVING ON THE HWY. HAD TO PULL OVER SINCE ACCELERATOR WOULD NOT FUNCTION. AFTER 30MINS OR SO. WAS ABLE TO RESTART.
NHTSA ODI 11319664
Mar 25, 2020Electrical systemEngine
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE COOLANT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED BY TWO ADDITIONAL UNKNOWN MECHANICS BUT NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
NHTSA ODI 11319208
Feb 22, 2020Lights
I HAVE A 2011 ACADIA DENALI WITH FACTORY XENON HID LIGHTS. BOTH DAYTIME RUNNING LIGHT HOUSINGS AND CONNECTORS HAVE MELTED. THE PASSENGER SIDE BULB HAS MELTED ITSELF TO THE SOCKET ITSELF. THE HOUSING HAS MELTED AND CRACKED. BOTH ARE NO LONGER REFLECTIVE OR FUNCTIONAL AS DAYTIME RUNNING LIGHTS. THIS IS OBVIOUSLY A ISSUE FOR ALL ACADIAS. A FIRE IS INEVITABLE.
NHTSA ODI 11310792
Jan 31, 2020EngineFire1 injury
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE FRONT OF THE VEHICLE CAUGHT ON FIRE AS IT TRIED TO ENTER THE INTERSTATE FROM A RAMP. THE CONTACT AND HER PASSENGER QUICKLY EXITED THE VEHICLE AFTER SHE PULLED OFF TO THE SHOULDER. THE COMPLETE FRONT OF THE VEHICLE WAS DESTROYED BY THE FIRE. A POLICE REPORT WAS FILED AND THE CONTACT WAS THE ONLY ONE TRANSPORTED TO THE EMERGENCY ROOM AND WAS GIVEN A CAT SCAN. THERE WERE NO OTHER INJURIES .THE CONTACT HAD NOT SPOKEN TO THE DEALER OR MANUFACTURER SINCE THE INCIDENT OCCURRED BACK IN 10/2019. THE CONTACT JUST RECEIVED HER VIN FROM THE INSURANCE COMPANY SINCE THE FIRE DESTROYED ALL TRACES OF THE VIN ON THE VEHICLE. THE INSURANCE COMPANY DID NOT TOTAL THE VEHICLE SINCE IT ONLY HAD LIABILITY COVERAGE. THE FAILURE MILEAGE WAS 125,000.
NHTSA ODI 11306234
Sep 26, 2019Transmission & drivetrain
I WAS TRAVELING TO DAYTONA FL FROM OHIO FOR VACATION. THE TRANSMISSION STARTED SLIPPING AND AS I GOT OFF THE EXIT FOR DAYTONA THE TRANSMISSION WENT OUT I BARELY MADE IT TO MY RENTAL. I HAD NO EXTRA MONEY AND CAN NOT RENT A CAR BECAUSE I HAVE NO MAJOR CREDUT CARD. SO I HAD TO TAKE OUT A LOAN FOR 3200.00 FOR A1 TRANSMISSION SHOP TO REBUILD THE TRANSMISSION.
NHTSA ODI 11258350
Sep 17, 2019Steering
WHILE DRIVING ENCOUNTERING A DANGEROUS LOSS OF POWER STEERING INTERMITTENTLY ESPECIALLY DURING BRAKING (LOW ENGINE REVS). STEERING APPEARS TO LOCK AND BIND. DEALER STATES FAILURE OF POWER STEERING PUMP AND RACK AND PINION GEAR. RACK AND PINION GEAR. RACK FAILURE SHOULD BE COVERED UNDER RECALL. CAR IS NOT SAFE UNLESS RACK AND PINION IS REPLACED. THIS IS SECOND FAILURE REPORTED. 1= PREVIOUS OWNER 70K / 2=CURRENT OWNER 105K
NHTSA ODI 11256114
Sep 12, 2019Electrical system
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND ALL THE GAUGES ON THE INSTRUMENT PANEL WENT TO ZERO AND THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO LOCATED EIGHTEEN DIFFERENT ERROR CODES. THE VEHICLE WAS TOWED TO MOORE BUICK GMC (2445 N MARINE BLVD, JACKSONVILLE, NC 28546), BUT THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT FUSES BLEW OUT EVERY TIME THE KEY WAS TURNED IN THE IGNITION SWITCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND WAS STILL AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
NHTSA ODI 11255018
Aug 10, 2019Airbags
B0014 BAD CONNECTOR / CONNECTION UNDER DRIVER'S SEAT (VERIFIED) RECALL FOR PREVIOUS YEARS MODEL, BUT NOT YET FOR 2011 ACADIA
NHTSA ODI 11242991
Jul 24, 2019Electrical system
IGNITION WHEN SHUT OFF ENGINE REMAINS RUNNING.TO GET ENGINE TO SHUT OFF IGNITION FUSE AND RELAY HAVE TO BE REMOVED. BEEN ONGOING ISSUE FOR MONTHS. GMC DEALERSHIP CAN'T IDENTIFY WHAT IS CAUSING
NHTSA ODI 11234491
Jul 8, 2019Steering
AT SLOW SPEEDS MY STEERING GETS VERY HARD AS IF I HAVE NO POWER STEERING AT ALL. VERY DIFFICULT TO PARALLEL PARK. LOUD WHINING SOUND AS I TURN THE STEERING WHEEL. NUMEROUS TIMES WHEN DRIVING ON EITHER HIGHWAY OR CITY STREET..CHANGING LANES HAS BEEN DIFFICULT AND MANUAL STEERING WAS NEEDED.
NHTSA ODI 11230300
Jul 8, 2019Transmission & drivetrainBrakes
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE ON AN INCLINE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SLID FORWARD. THE CONTACT ATTEMPTED TO BRAKE AND THE VEHICLE CONTINUED TO SLIDE. THE CONTACT STATED THAT THE VEHICLE MOVED FORWARD WHEN THE BRAKE PEDAL WAS RELEASED. THE CONTACT STATED THAT IT FELT AS IF THE VEHICLE WERE IN NEUTRAL. THE VEHICLE WAS DRIVEN TO GREGG YOUNG AUTO CENTER (2020 W 20TH ST S, NEWTON, IA 50208, (641) 275-9706) TO BE DIAGNOSED, BUT THE REMEDY COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NORMAL. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS INVALID.
NHTSA ODI 11230064
Jun 12, 2019Electronic Stability Control (esc)
TAKATA RECALL UPON SHIFT INTO DRIVE GEAR SHIFTS BUT READ PARTIALLY IN PARK WHICH MAKES VEHICLE STALL IN DRIVE! COMPUTER STATES TRACTION IS OFF! BUTTON FOR TRAN TOON DOES NOTHING! WARNING SERVICE STABILITYTRAK! CAR WAS PARKED OVERNIGHT NEXT DAY UPON GETTING READY TO LEAVE I EXPERIENCED THE ABOVE!
NHTSA ODI 11219605
May 22, 2019Steering
RACK IS LEAKING ON THE STEERING.
NHTSA ODI 11209292
May 19, 2019Electrical systemLights
2011 ACADIA DENALI, HAS HID HEADLIGHTS FOR NIGHT TIME DRIVING, AND TRADITIONAL INCANDESCENT LIGHTS FOR DAYTIME RUNNING LIGHTS (DRL). I NOTICED THE DRIVER'S SIDE DRL BULB WAS BURNED OUT APPROXIMATELY A WEEK AGO (SO ~5/12/2019), WHEN I WHEN TO REMOVE IT TO SEE WHAT SIZE BULB WAS NEEDED PART OF THE PROJECTOR HOUSING BROKE OFF WITH THE BULB. I THEN NOTICED THAT THE BULB SOCKET WAS PARTIALLY MELTED, AND THE DUST SEAL AROUND THE BULB IS ALSO PARTIALLY MELTED (BROWN AND STARTING TO MELT). I ALSO LOOKED AT THE PASSENGERS SIDE AND, WITHOUT REMOVING THE BULB, YOU CAN SEE THAT THE PROJECTOR HOUSING ON THAT SIDE IS ALSO STARTING TO BUBBLE/MELT. THE DRIVERS SIDE BULB IS MELTED ENOUGH THAT I CANNOT REMOVE THE ENTIRE BULB FROM THE SOCKET, ONLY THE GLASS WANTS TO PULL FREE. I FEEL LUCKY IT DIDN'T START A FIRE.
NHTSA ODI 11208527
Apr 5, 2019Steering
POWER STEERING QUITS WORKING AT LOW IDLE AND TURNING FROM A STAND STILL. THIS CAUSES VEHICLE TO SOMETIMES ENTER ON COMING TRAFFIC. EXTREMELY DANGEROUS.
NHTSA ODI 11194235
Mar 17, 2019Electrical systemEngine
WHILE DRIVING 70 MPH, I WAS JUST ABOUT TO PASS A SEMI WHEN THE ENGINE QUIT, AS IF I TURNED OFF THE KEY, NO POWER STEERING...NOTHING. I NOTICE THE "TRACTION CONTROL" LIGHT COME ON FOR A SECOND. I PULLED TO THE SIDE OF THE ROAD. I ATTEMPTED TO RESTART AND THE "CHECK ENGINE" LIGHT WOULD JUST FLASH YET THE ENGINE WAS NOT TURNING OVER. THE VEHICLE WAS TOWED TO GMC DEALER AND PRELIMINARY REPORTS (INCOMPLETE) WAS IT WAS COMPUTER/ELECTRICAL RELATED. I ALSO NOTICED THE REAR LIFT GATE WOULD NOT OPEN (ALTHOUGH THIS HAS HAPPENED ONCE BEFORE TWO YEARS AGO AND GMC DEALER FOUND "FRETTING AT THE LGCM TERMINALS." POSSIBILITY RELATED, MY WIFE TOLD ME ONLY THE PASSENGER DOOR WINDOW WOULD ROLL DOWN A FEW DAYS BEFORE BUT ONLY HAPPENED ONE TIME. SHE SAID SHE TURNED OFF THE CAR AND RESTARTED A FEW MINUTES LATER ALL WINDOWS ROLLED DOWN FINE...JUST ANOTHER ELECTRICAL ISSUE WITH THIS VEHICLE. THIS VEHICLE ALSO HAS BEEN HAVING RADIO ISSUES FOR YEARS. 1/2 OF THE RADIO SCREEN RANDOMLY DISAPPEARS (LEFT). TAPPING IT SOMETIMES HELPS AND SOMETIMES IS FLICKERS WILDLY ON AND OFF. GMC DEALER TOLD US THE RADIO NEEDS REPLACING...LIKE THAT'S GOING TO HAPPEN.
NHTSA ODI 11187350
Mar 12, 2019Steering
WHILE DRIVING ENCOUNTERING A DANGEROUS LOSS OF POWER STEERING INTERMITTENTLY ESPECIALLY DURING BRAKING (LOW ENGINE REVS). STEERING APPEARS TO LOCK AND BIND. DEALER STATES FAILURE OF POWERSTEERING PUMP AND RACK AND PINION GEAR. THIS IS 2ND TIME. POWER STEERING FIRST FAILED AT 36,000 MILES REQUIRING FULL RACK AND PUMP REPLACEMENT UNDER WARRANTY. NOW, AT 100,000 MILES PUMP FAILS AGAIN AND REQUIRES PUMP, SEAL AND FULL RACK AND GEAR REPLACEMENT. CAR IS NOT SAFE. SERVICE BULLETIN #14329A ACKNOWLEDGES PROBLEM WITH PUMP AND COVERS PUMP AND GEAR *SEAL* BUT NOT RACK AND PINION GEAR. RACK FAILURE SHOULD BE COVERED UNDER RECALL.
NHTSA ODI 11186235
Feb 5, 2019Engine
WHILE THE CAR WAS BEING DRIVEN, IT WAS NOTED THAT THE POWER STEERING SYSTEM BECAME VERY HARD TO STEER WHILE DRIVING ON A SIDE STREET. THE CAR WAS STOPPED AND THE ENGINE WAS TURNED OFF. WHEN THE ENGINE WENT TO BE RESTARTED, THE ENGINE WOULD NOT RESTART. THE CAR WAS TOWED, AND WAS NOTED AFTER INVESTIGATION BY THE GMC DEALER THAT THE ENGINE HAD A CATASTROPHIC FAILURE WITH APPROX. 120,000 MILES. IT WAS FORTUNATE THIS OCCURRED ON A SIDE STREET WITH NO TRAFFIC VERSES ON A HIGHWAY. ALSO IT SHOULD BE NOTED THAT THE ENGINE TIMING CHAIN HAD TO BE REPLACED ABOUT 6 MONTHS AGO DUE TO BEING STRETCHED.
NHTSA ODI 11174640
Jan 24, 2019Fuel system
ENGINE TIMING CHAIN NEED TO BE REPLACED PREMATURELY. GM APPEARS TO BE AVOIDING THE ISSUE FOR SPECIFIC MODEL YEAR
NHTSA ODI 11171848
Jan 14, 2019Body & structure1 injury
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE UNEXPECTEDLY CLOSED AND STRUCK HER ON THE HEAD. THE CONTACT SUSTAINED A BUMP ON THE RIGHT SIDE OF HER HEAD, A BLOODY RIGHT EYE, AND A CONCUSSION. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS TAKEN TO COVERT BUICK GMC (11750 RESEARCH BLVD, AUSTIN, TX) TO BE REPAIRED PER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,218.
NHTSA ODI 11169893
Nov 20, 2018WheelsElectronic Stability Control (esc)Brakes
AS I WAS APPROACHING A RED LIGHT, I PRESSED ON MY BREAKS AND HEARD A GRINDING NOISE COMING FROM THE DRIVER SIDE FRONT TIRE. MY CAR WOULD NOT ACCELERATE MUCH, I PUSHED ON THE BRAKES AND THEN THE GAS AND STARTED TO MOVE. AS I WAS DRIVING I FELT THE CAR PULLING. I NOTICED THE ABS TRACTION CONTROL OFF, ALL WHEEL DRIVE OFF, AND STABILITRACK LIGHTS ALL CAME ON. I CALLED THE LOCAL GMC DEALERSHIP SERVICE CENTER. NOW JUST WAITING TO HEAR BACK FROM THEM.
NHTSA ODI 11152808
Oct 22, 2018Electrical systemSpeed controlElectronic Stability Control (esc)
MY SON WAS DRIVING DOWN HWY 281 AND ALL OF A SUDDEN LOCKS STARTED GOING UP AND DOWN LIKE CRAZY, TRACTION CONTROL, STABILITY TRACK, ENGINE LIGHT ALL CAME ON AND CAR WOULD NOT ACCELERATE. THANK GOODNESS MY FIANC WAS WITH HIM AND THEY MANAGED TO GET HOME SAFELY. THE NEXT DAY ALL THE SAME THINGS ABOVE PLUS BACKUP CAMERA NOT WORKING AND WHEN IT PARK, THE BOX AROUND P KEPT FLASHING ON AND OFF. NOW CAR WON'T ACCEL HARDLY AT ALL. THIS IS VERY DANGEROUS WHEN YOUR OUT ON ROADS. THERE'S NEEDS TO BE A RECALL AND GMC NEEDS TO TAKE CARE OF THEIR CUSTOMERS BEFORE SOMEONE GETS KILLED! I HAVE SEEN SEVERAL POSTS WITH THE SAME ISSUES SO WHAT IS TAKING GMC SO LONG TO FIX THEIR PROBLEMS ON VECHICLES?
NHTSA ODI 11141947
Oct 14, 2018Transmission & drivetrain
THE CAR SHUTTERS INTERMEDIATELY WHEN DRIVEN AT HIGHER POSTED SPEED LIMITS. FROM ABOUT 40/45 MILES PER HOUR UP TO ABOUT 60 MILES AN HOUR. THE VIBRATION SHAKES THE ENTIRE VEHICLE. LETTING OFF THE GAS OR ACCELERATION WILL STOP IT, BUT GO BACK TO A STEADY SPEED, AND IT RETURNS. HAVE KEPT UP WITH SERVICE AND THE VEHICLE IS IN TREMENDOUS CONDITION, BUT THIS CONDITION IS PRESENT IN ALL WEATHER AND TEMPERATURES AND SEEMS TO NOT HAVE A CURE. HAVE REPLACED ALL POSSIBLE CAUSES, INCLUDING TORQUE CONVERTER AND POSSIBLE SENSORS. HAS NOT GONE AWAY. NOTED THAT OTHER OWNERS HAVE POSTED SIMILAR/SAME COMPLAINTS ON THE SAME YEAR AND MAKE. SAME COMPLAINT WITH SISTER CAR 2011 SATURN OUTLOOK. THERE IS A PROBLEM WITH THE DRIVE TRAIN AND NEEDS TO BE FIXED. UNDERSTAND SOME PEOPLE HAVE FOUND A DAMAGED "D PLATE" IN THE TRANSMISSION-BUT REPLACING THE PART HAS RESULTED IN THE PART FAILING AGAIN AND THE PROBLEM RETURNS.
NHTSA ODI 11140212
Sep 18, 2018Electrical system
WIFE COMPLAINED THE A/C SUDDENLY STOPPED FLOWING FROM THE DASHBOARD VENTS WHILE RETURNING FROM A SHOPPING TRIP. I STARTED THE ENGINE AND WAS SWITCHING THE AIR FLOW DIRECTION FROM FLOOR TO DASH WHEN I STARTED SMELLING SMOKE AND SAW SMOKE COMING FROM THE GLOVE BOX AREA. I IMMEDIATELY TURNED THE A/C OFF, REMOVED THE GLOVE BOX, TURNED THE A/C BACK ON AND SAW SMOKE COMING FROM AN ONE OF THE A/C "ACTUATORS" UP BEHIND THE GLOVE BOX AREA. REMOVED ACTUATOR, WAS WARM TO THE TOUCH. WAITING FOR NEW REPLACEMENT PART T3983001.
NHTSA ODI 11130257
Sep 13, 2018Transmission & drivetrain
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE THE VEHICLE WAS AT A STOP LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO RSC AUTO SALES (LOCATED AT 4427 W JEFFERSON BLVD, DALLAS, TX 75211, (214) 467-0270), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,870.
NHTSA ODI 11129302