What 280 owners told NHTSA about the 2011 GMC Acadia Limited

The relay for the fan at the top of the fuse/relay box on the right side when facing the front of the vehicle. (under the hood) Gets hot and blows the relay and melts the spot where the relay prongs plug in. Causing the need for a new fuse box and circuit problems within the fuse box connectors. The fans, specifically the a/c fan does not kick on when turning on the a/c and the low speed fan does not kick on at all until the secondary temp fan kicks on after the temperature raises past the normal operating range. Which an overheating engine is bad for all parts of the engine which can and sooner or later will lead to a catastrophic failure putting the operator and other motorists life's at risk.This time it created a small fire that was extinguished only because the fuse box cover was off and I was looking at it as it happened, putting the cover back on extinguished the fire. This is the third time it has happened with the exact same problem. You tube is full of videos with the exact same problem.

NHTSA ODI 11736860

I had a collision with a deer and my airbags did not deploy

NHTSA ODI 11453019

On July 27 at 400 pm I arrived home and my daughter went to take out the trash and I heard her scream daddy the car is on fire. I rushed outside and flames were 6 ft tall I called 911. After putting the fire out he stated th car was running doors locked so they couldn’t open the hood

NHTSA ODI 11426851

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE FRONT OF THE VEHICLE CAUGHT ON FIRE AS IT TRIED TO ENTER THE INTERSTATE FROM A RAMP. THE CONTACT AND HER PASSENGER QUICKLY EXITED THE VEHICLE AFTER SHE PULLED OFF TO THE SHOULDER. THE COMPLETE FRONT OF THE VEHICLE WAS DESTROYED BY THE FIRE. A POLICE REPORT WAS FILED AND THE CONTACT WAS THE ONLY ONE TRANSPORTED TO THE EMERGENCY ROOM AND WAS GIVEN A CAT SCAN. THERE WERE NO OTHER INJURIES .THE CONTACT HAD NOT SPOKEN TO THE DEALER OR MANUFACTURER SINCE THE INCIDENT OCCURRED BACK IN 10/2019. THE CONTACT JUST RECEIVED HER VIN FROM THE INSURANCE COMPANY SINCE THE FIRE DESTROYED ALL TRACES OF THE VIN ON THE VEHICLE. THE INSURANCE COMPANY DID NOT TOTAL THE VEHICLE SINCE IT ONLY HAD LIABILITY COVERAGE. THE FAILURE MILEAGE WAS 125,000.

NHTSA ODI 11306234

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE UNEXPECTEDLY CLOSED AND STRUCK HER ON THE HEAD. THE CONTACT SUSTAINED A BUMP ON THE RIGHT SIDE OF HER HEAD, A BLOODY RIGHT EYE, AND A CONCUSSION. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS TAKEN TO COVERT BUICK GMC (11750 RESEARCH BLVD, AUSTIN, TX) TO BE REPAIRED PER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,218.

NHTSA ODI 11169893

TL* THE CONTACT OWNS A 2011 GMC ACADIA. AFTER OPENING THE REAR LIFTGATE DOOR AND LEANING INTO THE REAR AREA, A POPPING NOISE WAS HEARD BEFORE THE LIFTGATE DOOR SUDDENLY CLOSED DOWN. AS A RESULT OF THE FAILURE, THE CONTACT'S HEAD WAS STRUCK WITH THE LIFTGATE. THE CONTACT SUSTAINED SEVERE HEAD TRAUMA, WHICH REQUIRED MEDICAL TREATMENT. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED IN JUNE OF 2015 FOR NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) TO PREVENT THE FAILURE FROM OCCURRING. THE LOCAL DEALER (GMC OF BEACHWOOD, 25975 CENTRAL PKWY, BEACHWOOD OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

NHTSA ODI 11114957

DAYTIME RUNNING LIGHTS HAVE OVERHEATED ON BOTH SIDES AND HAVE MELTED THE PLASTIC HOUSING. THE LIGHTS ARE EXTREMELY HOT IN A CONFINED SPACE AND ARE IN VERY CLOSE PROXIMITY TO A FLAMMABLE MATERIAL. I NOTICED SMOKE COMING OUT OF THE HEADLIGHT AND SAW THAT IT HAS MELTED THE HOUSING TO THE POINT WHERE THE BULB IS NOW SITTING DIRECTLY ON THE MELTED PLASTIC HOUSING. THESE ARE THE RUNNING LIGHTS....NOT THE MAIN HEADLIGHTS.

NHTSA ODI 10957975

I HAD AN ACCIDENT IN 8/6 WHERE I PLACE.MY CAR IN PARKING (P) AND ALL OF SUDDEN A VERY ACCELARATE NOISE CAME FROM THE ENGINE AND LOCKED ME AND MY HUSBAND INSIDE, WE COULDNT OPEN THE DOOR AND NOT EVEN TO TURN OFF BECAUSE THE KEYA GOT STOCK IN THE IGNATION. SPEED UP OVER 30 MILES AN HOUR AGAINST A NEIGHBOR HOUSE CAUSING DAMAGES AND SENDING ME TO THE HOSPITAL.. I WANT GMC TO CONTACT ME ASAP. FYI. THE IS VIDEO TO PROVE IT.

NHTSA ODI 10902078

VEHICLE CAME OUT OF PARK SITTING IN DRIVEWAY WHILE BEING CLEANED OUT. THE KEY WAS NOT IN THE IGNITION; HOWEVER THE GEAR SHIFT WAS SHIFTED INTO PARK AS SOMEONE REACHED OVER ACROSS THE SEAT. PASSENGER SIDE DOORS WERE OPEN AND AS THE VEHICLE ROLLED , THE DOORS HIT MY POUCH CAUSING DAMAGE TO THE FRONT AND REAR PASSENGER DOORS. MY CHILDREN HAD TO JUMP OUT OF THE WAY TO AVOID BEING RAN OVER. THERE IS A SERIOUS DEFECT ON 2011 ACADIA AND THE RESULTS COULD HAVE BEEN DEADLY. I NEED FOR GMC TO FIX THIS PROBLEM. THE GEAR SHIFTER IS NOT SUPPOSE TO MOVE WITHOUT THE KEY IN THE IGNITION AND TURNED TO THE ON POSITION PLUS THE BRAKE MUST BE PUSH TO ACTIVE. SO GMC WHAT HAPPEN? I COULD BE BURYING ONE OF MY CHILDREN. THE DAMAGE IS OVER $2300 AND I HAVE A $500 DEDUCTIBLE NOT INCLUDING THE COST TO FIX WHY THE GEAR SHIFTER WAS ABLE TO MOVE. I NEED TO BE MADE WHOLE ($500 DEDUCTIBLE REIMBURSEMENT AND MY GEAR SHIFTER PROBLEM FIXED). MILEAGE AT TIME OF INCIDENT WAS 71,796.

NHTSA ODI 10853728

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER SIDE RUNNING LIGHT STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO UPON CHANGING THE LIGHT BULB, NOTICED THAT THE RECEPTACLE HAD MELTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED IN MAY OF 2015. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,747.

NHTSA ODI 10823840

DAYTIME RUNNING LIGHTS BULB MELTING, BOTH LEFT AND RIGHT SIDE, RESULTING IN BURNING OF HEADLIGHT HOUSING. BULB CAN NO LONGER BE HELD IN PLACE BECAUSE MOUNTING FIXTURE IS MELTED AWAY. THE EXISTING BULBS ARE MADE OF PLASTIC. I BELIEVE THE FILAMENT IS OVERHEATING THE PLASTIC BULB AND CAUSING A POTENTIAL FIRE HAZARD.

NHTSA ODI 10787536

TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE THE VEHICLE WAS BEING SERVICED BY THE DEALER, IT WAS DISCOVERED THAT THE LIGHT BULB MELTED INSIDE THE HEAD LAMP. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO REMOVE THE LIGHT BULB BECAUSE THE BULB MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

NHTSA ODI 10712717

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE HEADLIGHT HAD BURNED OUT. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THE DRIVER SIDE APPROXIMATELY TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE HEADLIGHT HOUSING MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

NHTSA ODI 10712502

WHILE DRIVING ON THE HIGHWAY, MY SIX YEAR OLD DAUGHTER EXCLAIMED THAT HER HEAD WAS "TOUCHING THE FRONT SEAT" AND HER "FEET WERE ON THE FLOOR". WHEN I (THE DRIVER) LOOKED BACK, I SAW THAT HER SEAT HAD DISLODGED AND EJECTED HER INTO AN UPRIGHT POSITION. THIS CAUSED HER HEAD/FACE TO BE HITTING THE SEAT IN FRONT OF HER AND HER FEET TO BE ON THE FLOOR OF THE CAR. I HAD TO IMMEDIATELY PULL OVER ON THE SIDE OF THE HIGHWAY. I OBSERVED THAT THE SEAT (CUSHION PART - NOT THE BACK) HAD POPPED UP CAUSING MY DAUGHTER AND HER CARSEAT TO POP UP AS WELL. I COULD SEE UNDER THE SEAT AS I WAS TRYING TO POSITION THE SEAT INTO PLACE. I NOTED SEVERE RUSTING ON THE METAL SEAT TRACK/FRAME WHICH APPEARED TO BE THE CAUSE FOR THE SEAT TO UNHINGE OR UNLOCK. IT TOOK SEVERAL ATTEMPTS TO LOCK THE SEAT BACK INTO PLACE. THIS IS OBVIOUSLY A SERIOUS SAFETY CONCERN AND MY DAUGHTER COULD HAVE BEEN SEVERELY INJURED, IF NOT DIED IF THE CAR HAD BEEN IN A CRASH. THE CAR SEAT EJECTED FROM SIMPLE DRIVING. THIS COULD HAVE HAD A TRAGIC ENDING. *TR

NHTSA ODI 10644399

TL * THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN ANOTHER VEHICLE CRASHED INTO THE DRIVER'S DOOR AND FRONT DRIVER'S SIDE WHEEL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER SUSTAINED NECK AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) WERE UNAVAILABLE TO PERFORM THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

NHTSA ODI 10606952

MY WIFE AND I WERE STOPPED WAITING TO MAKE A LEFT TURN INTO SERVICE STATION, CAR BEHIND ME WAS ALSO STOPPED, 3RD CAR BACK REAR ENDED HIM WHO REAR ENDED ME. BECAUSE THE HEAD REST LEANS FORWARD SO MUCH MY WIFE UPON IMPACT BEGAN SCREAMING THEN CRYING STATING THE BACK OF HER HEAD HURT. AFTER POLICE ARRIVED I TOOK HER TO ER THAN LATER TO FAMILY DOCTOR. CT SCAN AND MRI BOTH REVEALED SHE HAS BRAIN CONCUSSION. SOME DAYS SHE SPENDS ALL DAY IN BED WITH BAD PAINS IN HER HEAD. *TR

NHTSA ODI 10607116

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE DAY TIME RUNNING LIGHTS HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE BULB HAD GOTTEN TOO HOT AND MELTED THE CASING, LIGHT BULB, AND HOUSING UNIT. THE COMPONENTS NEEDED TO BE REPLACED FOR BOTH HEAD LIGHTS. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

NHTSA ODI 10559682

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE WITH THE ENGINE OPERATING, THE DRIVER SLIPPED ON AN ICE PATCH AND FELL. WHILE THE CONTACT WAS GROUNDED, THE VEHICLE ERRONEOUSLY ROLLED AWAY AND OVER HER LEGS. THE CONTACT SUSTAINED MUSCLE AND NERVE DAMAGE TO BOTH LEGS. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 34,994.

NHTSA ODI 10557804

AIR CONDITIONER/COMPRESSOR HAS FAILED AND THE UNIT IS LEAKING FREON INSIDE THE CAR CABIN WHEN AIR CONDITIONING OR VENTS ARE OPEN. THERE IS ALSO A HISSING SOUND AND EXHAUST COMING FROM THE COMPRESSOR, WHICH WAS PROCEEDED BY A BURNING SMELL WHEN THE UNIT INITIALLY FAILED. AFTER DOING SOME RESEARCH, IT APPEARS THAT THIS IS AN ON-GOING ISSUE FOR PEOPLE WHO OWN THIS PARTICULAR MAKE AND MODEL OF CAR - THERE ARE DOZENS OF PEOPLE DOCUMENTING THIS ISSUE ONLINE, BUT GMC REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM. WE CONTACTED THE DEALER AND WERE INFORMED THAT NOT ONLY WOULD WE HAVE TO PAY FOR THE EXPLORATION OF THE PROBLEM, WHICH RESULTS IN THE COSTLY REMOVAL OF THE DASHBOARD, WE WOULD ALSO NEED TO PAY TO FIX IT EVEN THOUGH THERE IS LESS THAN 40,000 MILES ON THE CAR AND IT IS BARELY 2 YEARS OLD. WE HAVE HAD TO SHUT THE VENTS AND FORGO USING THE VENTILATION WHEN DRIVING BECAUSE THE LEAKING FREON CAUSES PASSENGERS TO BECOME LIGHT-HEADED AND DEVELOP A HEADACHE. WHEN THE WEATHER IS HOT, YOU NEARLY SUFFER FROM HEAT EXHAUSTION WHILE DRIVING. ADDITIONALLY, THE HEATING HAS ALSO FAILED AT THIS POINT, RENDERING THE SYSTEM USELESS. *JS

NHTSA ODI 10545186

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY AND CRASHED OFF THE SIDE OF A CLIFF. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS STILL IN PARK WHEN IT WAS TOWED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS AWAITING DIAGNOSIS. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 45,000.

NHTSA ODI 10535476

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT AFTER HAVING THE WINDSHIELD REPLACED, SHE NOTICED A BURNING SMELL BEING EMITTED FROM AN UNKNOWN SOURCE. IT WAS LATER DISCOVERED THAT THE LUGGAGE RACK WAS ALLOWING WATER TO ENTER THE VEHICLE WHICH REACHED THE ELECTRONICS THROUGH THE REAR VIEW MIRROR. AS A RESULT, ALL OF THE ELECTRICAL COMPONENTS THAT WERE CONNECTED TO THE REAR VIEW MIRROR, INCLUDING THE ONSTAR SYSTEM AND THE RADIO, FAILED TO FUNCTION CORRECTLY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 32,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10480894

WHEN I TRIED TO PARK MY 2011 ACADIA SLE, THE ACCELERATOR BECAME STUCK CAUSING THE FRONT OF MY CAR TO CRASH INTO A HEALTH CLUB WALL. WHEN I SAW PEOPLE RUNNING INSIDE THE HEALTH CLUB I THOUGHT I HAD ROLLED OVER SOMEONE. SO, I TRIED TO BACK UP AND WHEN I PUT THE CAR IN REVERSE IT SHOT BACKWARDS WITH A ROLLING FORCE AND HIT AN IRON POST. TO KEEP THE WHEELS FROM CONTINUOUSLY ROLLING, I HAD TO SLAM THE GEAR INTO PARK AND TURN THE IGNITION OFF. I BELIEVE THIS ACCIDENT SHOULD BE INVESTIGATED FURTHER BEFORE SOMEONE ELSE IS INJURED OR KILLED.

NHTSA ODI 10480224

TL*THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT WAS INVOLVED IN A CRASH. THE VEHICLE WAS DESTROYED. WHILE DRIVING APPROXIMATELY 35-45 MPH, THE CONTACT STATED THAT THE LEFT REAR WHEEL LOCKED WITHOUT WARNING, CAUSING THE VEHICLE TO ROLL OVER AND CRASH INTO A DITCH. THE CONTACT DIDN'T INDICATE IF THERE WERE ANY INJURIES OR IF A POLICE REPORT WAS FILED. THE DEALER OFFERED TO HAVE A SERVICE MANAGER PROVIDE HIM WITH THE CONTACT INFORMATION FOR THE MANUFACTURER. A COMPLAINT WAS FILED WITH THE MANUFACTURER REGARDING THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 7,000. UPDATED 05/03/11*LJ THE CONSUMER ALSO STATED MAYBE IT WAS THE DIFFERENTIAL THAT LOCKED UP. UPDATED 05/11/11

NHTSA ODI 10390262