What 280 owners told NHTSA about the 2011 GMC Acadia Limited

ENGINE TIMING CHAIN NEED TO BE REPLACED PREMATURELY. GM APPEARS TO BE AVOIDING THE ISSUE FOR SPECIFIC MODEL YEAR

NHTSA ODI 11171848

I PURCHASED THIS VEHICLE ABOUT A YEAR AND A HALF AGO AND HAVE BEEN HAVING PROBLEMS STARTING THE CAR EVERY TIME THAT I PUT GAS. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM STATED THAT THE VEHICLE ONLY HAD ONE PREVIOUS OWNER BUT REFUSED TO GIVE ME A CARFAX REPORT. THEY STATED THAT THEY DID A FULL VEHICLE INSPECTION, AND STATED THERE WERE NO DEFECTS, BUT NO INSPECTION REPORT WAS IN THE CAR WHAT SO EVER. I AM READY TO FILE AN ARBITRATION COMPLAINT IF THIS SITUATION DOESN'T GET RESOLVED BECAUSE I AM STILL MAKING MONTHLY PAYMENTS ON THE LOAN.

NHTSA ODI 11119291

TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING UNKNOWN SPEEDS, THE FUEL GAUGE WAS NOT READING PROPERLY AND THE FUEL LEVEL WAS FLOATING FROM FULL TO EMPTY. THE CONTACT CALLED A LOCAL DEALER (STYKEMAIN BUICK GMC, 25124 ELIOTT RD, DEFIANCE, OH 43512) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 87,999.

NHTSA ODI 11030051

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT AIR CONDITIONING SYSTEM FAILED TO OPERATE PROPERLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COURTESY BUICK GMC, 7 AUTOCENTER DRIVE, LOUISVILLE, KY 40299) WHERE IT WAS DIAGNOSED THAT THE AUXILIARY VAPOR LINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FAILURE OCCURRED DUE TO THE POWER STEERING HOSE CHAFING THE AUXILIARY HOSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,100.

NHTSA ODI 11022079

FUEL TAKE INDICATOR FLUCTUATES NOT GIVING AN ACCURATE READING OF ACTUAL GAS IN TANK. IT WILL READ 3/4 TANK AND AFTER TURNING OFF AND BACK ON AGAIN IT WILL READ ON "E". WE DO NOT PARK ON A HILL WE HAVE A FLAT DRIVEWAY/GARAGE. THIS HAPPENS ANYWHERE I GO. I HAVE ALMOST RAN OUT OF GAS NUMEROUS TIMES BECAUSE OF THIS.

NHTSA ODI 10860948

WHILE DRIVING MY 2011 ACADIA THE LOW FUEL LIGHT CAME ON, I GO TO FILL UP AND THERE'S 3/4 OF A TANK STILL FULL. THE NEXT MORNING I STILL HAD A LOW FUEL READING AND NOW A SERIVCE ENGINE LIGHT. THIS HAS HAPPENED MULTIPLE TIMES SINCE. THIS PROBLEM WITH THE FUEL AND/OR COMPUTER SYSTEMS CAUSING A FALSE LOW FUEL READING AND SERVICE ENGINE LIGHT HAS BEEN RECALLED ON OTHER YEAR MODELS, BUT NOT 2011. IS THERE SOMETHING THAT CAN BE DONE TO EXPAND THE RECALL? OR WILL GMC CORRECT THE ISSUE BECAUSE IT HAS BEEN RECALLED ON OTHER YEAR MODELS? *JS

NHTSA ODI 10690351

TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LOW ON FUEL. THE CONTACT WAS UNAWARE THAT THE VEHICLE WAS LOW ON FUEL DUE TO AN INACCURATE DISPLAY ON THE FUEL GAUGE. THE TECHNICIAN STATED THAT THE FUEL GAUGE FAILED AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 12/17/14*LJ

NHTSA ODI 10640844

JUNE 11TH 2014, IT WAS A WEDNESDAY. I DROVE OVER A SET OF RAILROAD TRACKS AND ALL OF A SUDDEN MY CAR STARTS BEEPING AND FLASHING ALL OF THESE LIGHTS AT ME. THE PARK ASSIST OFF , THE TRACTION CONTROL OFF, THE SERVICE STABILITRAK? AND THE ?CHECK ENGINE? LIGHTS ALL COME ON. WE ARE IN TOWN AND NOT GOING VERY FAST SO I DON?T NOTICE THE CAR DRIVING ANY DIFFERENTLY AT FIRST. I STOP AND STILL EVERYTHING SEEMS FINE, EXCEPT FOR ALL THESE LIGHTS FLASHING AT ME. WHEN I TRY TO GO AGAIN IS WHEN I REALIZED THAT THERE IS A PROBLEM. MY CAR WILL NOT ACCELERATE. I HAVE THE GAS PUSHED ALL THE WAY TO THE GROUND AND MY CAR IS MOVING AT LIKE SNAIL SPEED, I?M TRYING TO MAKE A LEFT HAND TURN, UP A HILL, TO GET TO THE PARKING LOT BUT MY CAR LITERALLY WILL NOT MOVE! VEHICLES ARE SWERVING TO AVOID CRASHING INTO US, I CALL A TOW TRUCK AND MY FINANCE. WHEN WE DO HEAR BACK FROM THE GMC DEALERSHIP THEY BASICALLY TELL US THAT WE?RE IDIOTS. THEY TEST DROVE THE CAR AND LOOKED IT OVER AND HOOKED IT UP TO THEIR FANCY MACHINES AND THERE?S NOTHING WRONG WITH IT. AUGUST 16TH. MY FIANC IS DRIVING,ON A HIGHWAY AT 65 ALL OF THOSE SAME LIGHTS COME ON AND MY FIANC ANNOUNCES, ?OMG [XXX], I THINK IT?S HAPPENING AGAIN. ? SURE ENOUGH HE IS UNABLE TO ACCELERATE AND THE VEHICLE STALLS OUT IN THE MIDDLE OF THE ROAD. LUCKILY FOR US THIS TIME WE ARE ON FLAT TERRAIN AND WE ARE ABLE TO COAST INTO MY MOTHER?S DRIVEWAY. BECAUSE IT IS SO LATE WE DECIDED TO JUST GO TO BED AND DEAL WITH IT IN THE MORNING. IN THE MORNING, THOUGH, WE GET INTO THE CAR AND IT DRIVES PERFECTLY FINE. WE DRIVE 6 HOURS BACK TO RAPID CITY, WITH NO ISSUES, ALTHOUGH WE ARE SICK TO OUR STOMACHS. SATURDAY, SEPTEMBER 27, 2014 THE EXACT SAME THING HAPPENS. DASH REEDS AS THIS TRACTION CONTROL OFF PARK ASSIST OFF SERVICE TRACTION CONTROL SERVICE STABILITRAK *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 10640233

MY CAR SKIPS AS IF THE ENGINE IS NOT GETTING ENOUGH GAS. I WILL BE DRIVING ALONG AND THE ACADIA WILL SHAKE AND DO A LITTLE SKIP JUMP. IT DOES THIS AT LEAST A COUPLE OF TIMES A WEEK. I ALSO HAVE TO CONSTANTLY ADD OIL TO THE TRUCK EVEN WHEN I AM 1000 MILES OUT FROM MY NEXT OIL CHANGE. *TR

NHTSA ODI 10578754

CRANK NO START AFTER PARKING ON AN INCLINE (DRIVE WAY) WHEN FUEL LEVEL IS LOW (~ 3-4 GALLONS IN THE TANK.) STARTED WHEN CAR WAS PUSHED TO THE STREET. (LEVEL). *TR

NHTSA ODI 10433532