Jun 6, 2011Body & structureLatches & locks
TL*THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED WHENEVER THE GEAR WAS SHIFTED INTO THE PARK POSITION, THE FOUR AUTOMATIC DOORS WOULD UNLOCK WITHOUT INTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SIMILAR FAILURE AND THEY STATED THAT THE DOORS OPERATED NORMALLY. IN ADDITION, THE SILVER AND CHROME TRIM AROUND THE ENTIRE DASHBOARD, AND CONSOLE AREA WOULD OBSTRUCT THE VISION WHEN SUNLIGHT MADE CONTACT WITH IT. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 07/08/11 *BF UPDATED 3/15/12 *CN
NHTSA ODI 10405299
Apr 8, 2011Visibility & wipers
TL*THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER WAS MISSING AFTER DRIVING THROUGH A CAR WASH. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HIM TO REMOVE IT WHEN DRIVING THROUGH A CAR WASH. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3400.
NHTSA ODI 10395250
Mar 15, 2011SuspensionTransmission & drivetrainCrash
TL*THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT WAS INVOLVED IN A CRASH. THE VEHICLE WAS DESTROYED. WHILE DRIVING APPROXIMATELY 35-45 MPH, THE CONTACT STATED THAT THE LEFT REAR WHEEL LOCKED WITHOUT WARNING, CAUSING THE VEHICLE TO ROLL OVER AND CRASH INTO A DITCH. THE CONTACT DIDN'T INDICATE IF THERE WERE ANY INJURIES OR IF A POLICE REPORT WAS FILED. THE DEALER OFFERED TO HAVE A SERVICE MANAGER PROVIDE HIM WITH THE CONTACT INFORMATION FOR THE MANUFACTURER. A COMPLAINT WAS FILED WITH THE MANUFACTURER REGARDING THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 7,000. UPDATED 05/03/11*LJ THE CONSUMER ALSO STATED MAYBE IT WAS THE DIFFERENTIAL THAT LOCKED UP. UPDATED 05/11/11
NHTSA ODI 10390262
Mar 10, 2011Seats
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER SIDE HEADREST WAS ABNORMALLY FORCING HIS HEAD FORWARD WHEN DRIVING AND PREVENTING HIM FROM BEING ABLE TO COMFORTABLE REST HIS SHOULDERS BACK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER AND COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 1,813 AND THE FAILURE MILEAGE WAS APPROXIMATELY 1,600.
NHTSA ODI 10389761
Nov 12, 2010Transmission & drivetrain
TL*THE CONTACT LEASED A 2011 GMC ACADIA. WHILE THE CONTACT WAS DRIVING BETWEEN APPROXIMATELY 10-15 MPH ON THE ENTRANCE RAMP, THE ACCELERATOR PEDAL WAS ENGAGED, FOLLOWED BY A DELAYED RESPONSE OF SEVERAL SECONDS. THE FAILURE WAS A CONTINUOUS OCCURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY INFORMED THAT THE TRANSMISSION DELAYED RESPONSE WAS A MANUFACTURER DESIGN. THE FAILURE MILEAGE WAS 30.
NHTSA ODI 10365441