What 280 owners told NHTSA about the 2011 GMC Acadia Denali

My air bag light keeps coming on saying to service it. I saw the recalled issues before with the other Acadias and was thinking maybe my year model would need to be looked into as well. I haven't ever had a wreck for them to come out but the light comes on frequently.

NHTSA ODI 11648922

I had a collision with a deer and my airbags did not deploy

NHTSA ODI 11453019

B0014 BAD CONNECTOR / CONNECTION UNDER DRIVER'S SEAT (VERIFIED) RECALL FOR PREVIOUS YEARS MODEL, BUT NOT YET FOR 2011 ACADIA

NHTSA ODI 11242991

MY DENALI HAS GOTTEN A CRACK ON THE DASH THAT RUNS DOWN TO THE AIRBAG ON THE PASSENGER'S SIDE AIRBAG. THIS HAPPENED WHILE SITTING IN MY GARAGE IN 2016. I HAVE CONTACTED GM ABOUT THE PROBLEM BUT WAS INFORMED THAT THERE WASN'T A RECALL ON THIS. IT APPEARS TO ME AND OTHERS THAT THERE IS A PROBLEM BECAUSE ALL OF THE DASHES ARE CRACKED ON THE ONE PIECE DASHES (2007-2014) EITHER ABOVE THE INSTRUMENT CLUSTER OR AT THE AIRBAG. I'M AFRAID THAT IF THE AIRBAG DEPLOYS THAT THERE WILL BE PIECES OF THE DASH COMING WITH IT CAUSING INJURY. I KEEP MY VEHICLE GARAGE KEPT OR AT WORK I PUT A DEFLECTOR IN THE WINDOW TO KEEP THE SUN OFF THE DASH. I FEEL LIKE GM SHOULD BE RESPONSIBLE FOR REPLACING THE DASH DUE TO THE POSSIBILITY OF INJURY. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11111694

76,000 MILES VEHICLE: AIRBAG SYSTEM SERVICED 1ST FOR RECALL, AND THEN THAT SAME COMPONENT REPLACED A FEW WEEKS AGO - THE AIRBAG SYSTEM IS STILL NOT WORKING - "FURTHER DIAGNOSIS" IS SUPPOSED TO TAKE SEVERAL DAYS AND RIP APART THE INSIDE OF THE VEHICLE WITH NO IDEA ON WHAT TO FIX OR HOW TO FIX IT

NHTSA ODI 11083202

TAKATA RECALL - MANUFACTURER UNABLE TO REPLACE THE AIRBAG.

NHTSA ODI 11045231

AIRBAG SERVICE LIGHT IS ON...I WENT AND HAD DEALERSHIP TAKE A LOOK SAID I NEED A NEW MODULAR WHICH COULD COST OVER 1000.00. HOW COULD THIS GO BAD AND COST SO MUCH. SOUNDS TO ME THAT I HAVE HAD A DEFECTIVE AIRBAG

NHTSA ODI 11043076

TAKATA RECALL I RECEIVE A NOTICE STATING THAT TAKATA IS FILING CHAPTER 11 AND ON THE NOTICE IT TELLS ME TO CALL MY GM DEALER AND HAVE MY AIRBAGS REPLACED, AFTER CONTACTING MY SELLING DEALER ON 11/2/2017 I WAS TOLD THAT GM IS NOT ADDRESSING THE ISSUE TODAY AND THEY WILL NOTIFY ME WHEN THE MATTER IS SETTLED, I'AM GETTING TWO DIFFERENT STORIES, WHAT I S THE REAL STORY, PLEASE LET ME KNOW, THANK YOU

NHTSA ODI 11042678

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 56,000.

NHTSA ODI 11014624

MY SERVICE AIRBAG LIGHT STAYS ON WHEN I TURN MY VEHICLE ON AT ALL TIME. I'VE TAKEN IT TO THE DEALERSHIP TWICE AND THEY TELL ME THEY CAN'T FIND ANYTHING WRONG. WHEN DRIVING IF I TRY TO CLEAN MY WINDOW, THE WINDSHIELD WIPER FLUID WILL NOT SPRAY OUT ON THE PASSENGERS SIDE AND SOMETIMES IT WILL COME OUT BUT IT WON'T SPRAY ON THE WINDSHIELD. IT'S LIKE IT DOESN'T HAVE ENOUGH PRESSURE TO SPRAY IT ON THE WINDSHIELD. THIS HAPPENS EVERY TIME WHILE I'M DRIVING AND TRY TO CLEAN MY WINDSHIELD TO SEE BETTER. I'VE TAKEN IT TO THE DEALERSHIP AND THEY TELL ME NOTHING WRONG.

NHTSA ODI 10992336

THE DASH BOARD ON MY DENALI HAS CRACKED AND GOES DOWN INTO THE AIRBAG. I AM AFRAID IF THE AIRBAG WERE TO DEPLOY THE DASH WOULD FURTHER SHATTER AND CAUSE PARTS OF THE PLASTIC TO COME LOOSE FROM THE DASH CAUSING INJURY TO MYSELF OR ONE OF MY GRANDDAUGHTERS. I HAVE SPOKEN WITH SEVERAL PEOPLE WHO HAVE HAD THE SAME PROBLEM WITH THE DASH CRACKING. I FEEL LIKE THERE IS A PROBLEM WITH THE DASH BOARD AND SHOULD BE ADDRESSED BY GM. I WOULD THINK THERE WOULD BE A RECALL ON THIS PROBLEM BUT AS OF LATE THERE ISN'T ONE. WITH THE COST INVOLVED WITH THESE VEHICLES THERE SHOULDN'T BE A PROBLEM LIKE THIS. I CONTACTED GM BUT I WAS TOLD THEY SAW NO PROBLEM AND WOULD NOT FIX THE DASH BUT WOULD BE GLAD TO SET UP AN APPOINTMENT TO HAVE IT FIXED BUT THAT THE COST WOULD BE MINE. PLEASE CONSIDER LOOKING INTO THIS MATTER.

NHTSA ODI 10991678

WE CURRENTLY OWN A 2011 GMC DENALI. NEAR THE AIRBAG COMPARTMENT ON THE PASSENGER SIDE, THERE IS A CRACK IN THE DASHBOARD FROM THE MIDDLE SPLIT TO THE AIRBAG COMPARTMENT. THIS WEEK, THERE IS A NEW SPLIT OVER THE STEERING WHEEL MAKING ITS WAY UP TO MOST LIKELY MEET THE EDGE OF THE DASHBOARD AT ITS STEERING WHEEL CURVE. IN DUE TIME, THE TOP OF THE DASHBOARD IS GOING TO CAVE IN AND CAUSE A DRIVING DANGER. THE VIBRATION OF THE TRUCK IN MOTION SEEMS TO INITIAL THE SPREAD OF THE CRACKS. THIS ENGINEERING DEFECT, ALONG WITH THE INADEQUATE DASHBOARD MATERIAL IS A GROWING PROBLEM THAT SEEMS TO BE INCREASING EVERY DAY. PIECES OF DASHBOARD FALLING INTO YOUR DRIVING CONSOLE AS YOU DRIVE AND SHARP EDGES NEAR THE AIR BAG ARE OF GREAT CONCERN TO ME AND FOR THE SAFETY OF THE OCCUPANTS IN MY VEHICLE.

NHTSA ODI 10983003

VEHICLES AIRBAG WAS ACTIVATED, BROUGHT TO CHEVY DEALERSHIP WAS TOLD IT WAS A WIRING ISSUE INVOLVING PASSENGER SIDE. WAS TOLD THERE WAS. O WARRANTY OR RECALLS TO COVER PROBLEM AND WOULD REQUIRE COMPLETE REWIRE OF HARNESS AS THEY WERE UNSURE WHICH WIRE WAS CAUSING THE ISSUE ($2,000). THROUGH RESEARCH FOUND THAT IT IS A KNOWN PROBLEM FOR 2008-2011 ACADIA'S BUT OUR VIN WASN'T DESIGNATED AS BEING INVOLVED IN RECALL. HOW GM CAN CLAIM THAT A VEHICLE WXPERIENCING THE EXACT SAME ISSUE AS THE RECALL ISN'T COVERED UNDER THE RECALL IS RIDICULOUS. THIS APPEARS TO ONCE AGAIN BE GM DISREGARDING SAFETY CAUSED BY THEIR FAILURES IN PRODUCTION SO THAT THEY CAN MAKE MORE MONEY.

NHTSA ODI 10983128

"TAMARA RECALL". I RECEIVED SEVERAL NOTICES. INITIALLY AUTO DEALERSHIP DENIED RECALL EXISTED. NOW CLAIMS IT DOESN'T APPLY TO MY CAR. ORIGINAL OWNER AND LIVE IN SOUTH FLORIDA. WHAT ENGINE THE HECK IS GOING ON? DO WE HAVE TO HAVE A FATAL INJURY TO GET THEIR ATTENTION? ENGINE MOUNTS KEEP BREAKING, 16,000 MILE INTERVALS. FIRST TIME DEALERSHIP REPLACED. NOW AT 33,000 MILES MY PHONE PROBLEM? GUESS WE NEED CATASTROPHIC FAILURE BEFORE MANUFACTURER ENGINEERS BETTER ENGINE MOUNTS?! LOW MILEAGE VEHICLE, CAREFUL DRIVER ON GOOD ROADS. PLEASE SEND FEEDBACK. *TR

NHTSA ODI 10872539

A CLOGGED AC EVAPORATOR DRAIN TUBE CAUSED WATER TO POOL INSIDE MY CAR AND SHORTED OUT THE AIRBAG SYSTEM. I READ ONLINE THAT IT IS A VERY COMMON ISSUE AND MY LOCAL DEALERSHIP TOLD ME I WAS THE 7TH ONE THIS MONTH (ALL ACADIAS) THAT HAVE HAD THIS PROBLEM. VERY EXPENSIVE TO FIX BUT MORE CONCERNING; I HAVE NO AIRBAGS NOW!

NHTSA ODI 10747699

2011 GMC ACADIA. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL ISSUES. *SMD THE CONSUMER RECEIVED THE AIR BAG RECALL NOTICE IN JULY 2014. HE SCHEDULED AN APPOINTMENT AND THE VEHICLE WAS REPAIRED. THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER WAS INFORMED HE WOULD HAVE TO PAY HALF OF THE DIAGNOSTIC FEE. *JB

NHTSA ODI 10673116

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPAIRED THE VEHICLE BUT THE FAILURE PERSISTED. THE REPAIR PARTS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

NHTSA ODI 10650949

2011 GMC ACADIA. CONSUMER WRITES IN REGARDS TO CORROSION AND/OR LOOSE CRIMPS IN SEATS MOUNTED SIDE IMPACT AIRBAG WIRING HARNESS CONNECTORS RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A SECOND RECALL NOTICE, FOR ADDITIONAL REPAIRS. HOWEVER, THE DEALER STATED THE REPAIRS WERE DONE, AND GM SENT THE NOTICE IN ERROR. *JB

NHTSA ODI 10618549

I'VE RECEIVED 3 NOTICES ABOUT RECALLS. GM TOLD ME JULY THE PARTS ARE NOW AVAILABLE, BUT WHEN I CALL MY DEALER THEY INDICATED THEY'LL PUT ME A WAITING LIST FOR WHEN THEY ACTUALLY RECEIVE THE PARTS. WHY ISN'T GM SENDING DEALERS ENOUGH PARTS TO HANDLE THESE RECALLS. MY DEALER IS GREAT IT'S JUST GM THAT IS CREATING PROBLEMS. TELLING US THEY HAVE THE PARTS, THEN THEY DON'T SEND THEM TO THE DEALERS. MY DEALER IS VERY FRUSTRATED OVER THIS AS I AM. THANK YOU IN ADVANCE FOR PUSHING GM A LITTLE TO GET THE PARTS TO THE DEALERS SO THAT I (WE) CAN GET OUR VEHICLES REPAIRED. *TR

NHTSA ODI 10614695

TL * THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN ANOTHER VEHICLE CRASHED INTO THE DRIVER'S DOOR AND FRONT DRIVER'S SIDE WHEEL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER SUSTAINED NECK AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) WERE UNAVAILABLE TO PERFORM THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

NHTSA ODI 10606952

FOR TWO WEEKS LEADING UP TO THE 3/27/14 INCIDENT, EVERY TIME WE STARTED THE CAR THE AIR WOULD NOT COME ON AND WE WOULD HAVE TO MANUALLY TURN THE AIR ON. WHEN WE TURNED THE CAR OFF, THE AIR WOULD STAY ON. TWO WEEKS LATER, WHEN I WAS OPERATING THE VEHICLE, THE GAUGES ON THE INSTRUMENT PANEL STARTED GOING HAYWIRE DISPLAYING DOZENS OF MESSAGES, AND THE ALL OF THE GAUGES WOULD SHOOT UP, THEN BOTTOM OUT AT 0, THEN SHOOT UP AGAIN, ETC.. I TURNED THE CAR OFF, AND WHEN I CAME BACK LATER TO START IT, THE CAR WOULDN'T START BUT THE ELECTRICAL STUFF CAME ON. AFTER SEVERAL ATTEMPTS TO GET THE CAR TO START, I ROLL DOWN MY WINDOWS AND THEN TRY IT AGAIN, AND THE CAR STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE BODY CONTROL MODULE AND SOME WIRES AND SAID THEY FIXED THE PROBLEM. LESS THAN 48 HOURS LATER, THE SAME THING WITH THE GAUGES AND WARNING LIGHTS HAPPENED. WE IMMEDIATELY SENT AN EMAIL TO THE SERVICE DEPARTMENT SINCE IT WAS THE WEEKEND AND THEY WERE CLOSED. ON MONDAY, THE CAR DIED AGAIN, BUT THE RADIO KEPT COMING ON/OFF....I FIDDLED WITH THE RADIO AND THE CAR STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP. THEY CAN'T GET THE CAR TO "MESS UP" AGAIN, AND ARE WAITING FOR IT TO DO THE SAME THING IT DID FOR ME, SO THEY CAN FIGURE OUT HOW TO FIX IT. I AM CONCERNED THAT THE CAR IS SHOWING SIGNIFICANT ELECTRICAL PROBLEMS THAT INCLUDE SAFETY EQUIPMENT, YET GMC IS READY TO TURN THE CAR BACK ON THE ROAD. NOTE: ALL RECALLS ARE UP TO DATE AND THE DEALER HAS BEEN IN COMMUNICATION WITH GMC. *JS

NHTSA ODI 10579139

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED CONSISTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE AIR BAG WAS FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM, WHO INFORMED THE CONTACT THAT A DEFECT WAS NOT COVERED UNDER THE SERVICE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,710.

NHTSA ODI 10508703

SINCE MAY 2012 OUR "CHECK AIR BAG" LIGHT HAS REPEATEDLY APPEARED. THE DEALER TOLD US THAT WHEN THAT LIGHT IS ON, THE AIRBAGS WILL NOT DEPLOY. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TO BE REPAIRED AT LEAST 4 TIMES. THE MOST RECENT OF WHICH WAS ON DECEMBER 20, 2012. WE WERE TOLD GM DISCOVERED A NEW REPAIR THAT THEY WERE 90% CERTAIN WOULD FIX THE PROBLEM WITH THE PASSENGER AIRBAG DETECTOR. THE LIGHT APPEARED AGAIN TONIGHT, LESS THAN ONE MONTH AFTER THE NEW REPAIR. GMC HAS BEEN COMPLETELY NON-RESPONSIVE. THE DEALER (KOONS) WOULD ONLY REPAIR THE CAR WHEN THE LIGHT APPEARS, WHICH IS A PROBLEM WHEN IT FLASHES INTERMITTENTLY. THE FACT THAT WE CANNOT RELY ON OUR AIRBAGS TO DEPLOY IS AN EXTREME SAFETY CONCERN. *TR

NHTSA ODI 10493107

WHEN I TRIED TO PARK MY 2011 ACADIA SLE, THE ACCELERATOR BECAME STUCK CAUSING THE FRONT OF MY CAR TO CRASH INTO A HEALTH CLUB WALL. WHEN I SAW PEOPLE RUNNING INSIDE THE HEALTH CLUB I THOUGHT I HAD ROLLED OVER SOMEONE. SO, I TRIED TO BACK UP AND WHEN I PUT THE CAR IN REVERSE IT SHOT BACKWARDS WITH A ROLLING FORCE AND HIT AN IRON POST. TO KEEP THE WHEELS FROM CONTINUOUSLY ROLLING, I HAD TO SLAM THE GEAR INTO PARK AND TURN THE IGNITION OFF. I BELIEVE THIS ACCIDENT SHOULD BE INVESTIGATED FURTHER BEFORE SOMEONE ELSE IS INJURED OR KILLED.

NHTSA ODI 10480224