What 370 owners told NHTSA about the 2011 Ford F-250 Supercab

VEHICLE DEVELOPED VIOLENT, RESONANT SHAKING AT HIGHWAY SPEED. REDUCTION TO 40 MPH WAS REQUIRED TO REGAIN VEHICLE CONTROL.

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WE HAVE HAD ABOUT FOUR OCCASIONS WHERE OUR TRUCK SUDDENLY BEGINS TO SHAKE AND VIBRATE, CANNOT CONTROL THE SHIMMY UNTIL YOU CAN SLOW IT DOWN UNDER 30 MPH. IT HAPPENED THREE TIMES AT ABOUT 33,000 MILES. TWO TIMES IT WAS COMING OFF BRIDGE, HITTING A STEEL CHANNEL AT THE JUNCTION AND ONE TIME A LARGE HOLE. ALL THREE TIMES IT WAS ONE WHEEL HITTING THE HOLE OR DEPRESSION BEFORE THE OTHER WHEEL HIT. WE TOOK IT TO FORD DEALERSHIP.....NO IDEAS THERE. THEY REBALANCED THE LEFT TIRE AND NO MORE PROBLEMS UNTIL TODAY WHEN IT HAPPENED AGAIN WHEN COMING OFF A BRIDGE. ABOUT 38,000 MILES AND IT WAS THE SAME THING. CANNOT CONTROL THE SHIMMY UNTIL THE VEHICLE HAS SLOWED TO ABOUT 30 MILES PER HOUR. MOST FRIGHTENING! I REFUSE TO DRIVE IT AGAIN UNTIL THIS IS FIGURED OUT! BIG, OUT-OF-CONTROL TRUCK IS NOT MY CUP OF TEA.

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WHILE DRIVING AT AROUND 60 MPH THE DASH STARTING CHIMING AND GAVE ME A STOP SAFELY NOW MESSAGE. I SLOWED DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. AT ABOUT 5 MPH THE TRUCK SHUT OFF, POWER STEERING AND BRAKES FADED. I WAS BARELY OUT OF THE LANE OF TRAFFIC AND MY ATTEMPTS TO RESTART THE TRUCK AND GET IT FURTHER OFF THE ROAD TO A SAFER SPOT WERE NOT ALLOWED BY THE COMPUTER SYSTEM. I HAD THE TRUCK HAULED TO A NEARBY FORD DEALER AND AFTER COOLING OFF ALL NIGHT THE TRUCK WOULD RESTART. THE LOCAL DEALER COULD NOT FIX THE PROBLEM DUE TO TROUBLE WITH HIS DIAGNOSTIC COMPUTER SO HE SUGGESTED I TRAVEL TO ANOTHER DEALER. HE FELT I COULD MAKE IT THERE WITH THE TRUCK. I WENT TO THE MOTEL WHERE MY WIFE AND I HAD TO SPEND THE NIGHT TO PICK HER UP, A DISTANCE OF ABOUT 1-2 MILES. WE LOADED OUR BELONGS UP INTO THE TRUCK, I RESTARTED IT AND STARTED TO BACK OUT OF THE PARKING SPACE AND IT REPEATED THE STOP SAFELY NOW WARNING AND SHUT THE TRUCK OFF IMMEDIATELY SEEING MY SPEED WAS UNDER 5 MPH. I WAS HALFWAY OUT OF THE SPACE AND WAS STUCK THERE. I WAS VERY FORTUNATE IT HELPED IN THE MOTEL PARKING LOT AS OPPOSED TO JUST AS I PULLED OUT INTO TRAFFIC.. AT THE NEXT DEALERSHIP THE PROBLEM WAS DIAGNOSED AS A BAD EGT TEMPERATURE SENSOR IN THE EXHAUST SYSTEM. *TR

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TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 75 MPH, THE STEERING WHEEL WAS TURNED LEFT AND RIGHT, BUT THE WHEELS TURNED TO THE OPPOSITE DIRECTION. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING BOX FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,500. ...UPDATED 06/03/15 *BF UPDATED 7/7/2015*JS UPDATED 10/05/2017*CN

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AFTER HITTING A BUMP IN THE HIGHWAY THE FRONT SUSPENSION ON OUR 2011 FORD F250 4X4 PICKUP BEGAN TO SHAKE VIOLENTLY. I HAD TO APPLY THE BRAKES AND SLOW DOWN TO ABOUT 40 MILES PER HOUR TO GET THE SHAKING TO STOP. AFTER THIS INCIDENT, THE DEATH WOBBLE OCCURRED AGAIN SEVERAL TIMES. I TOOK THE VEHICLE BACK TO THE FORD DEALERSHIP AND THEY REPLACED THE TRACK BAR BUSHING AND BALL JOINTS AT A COST TO ME OF ABOUT $400. NOW 3,000 MILES AFTER THE REPAIR WAS DONE BY FORD THE DEATH WOBBLE HAS OCCURRED AGAIN. THE VIOLENT SHAKING OF THE FRONT SUSPENSION AND STEERING IS A HUGE SAFETY CONCERN AND COULD EASILY CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE. ALSO HAVING TO QUICKLY SLOW THE VEHICLE DOWN 30 OR 40 MPH TO GET THE FRONT SUSPENSION TO STOP WOBBLING COULD EASILY CAUSE AN REAR END ACCIDENT LEADING TO CASUALTIES. *TR

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WHILE DRIVING AT SPEEDS OVER 40 MPH TRUCK STARTED TO SHAKE VIOLENTLY AND YOU START TO LOSS CONTROL .YOU HAVE TO SLOW DOWN UNTIL SHAKING STOPS.PEOPLE IN THE CARS NEXT TO ME PULLED OVER YOU CAN SEE THE TRUCK SHAKE FROM OTHER CARS. NOTHING SEEM WRONG WITH FRONT END BUT THERE IS .SAFETY IS AN ISSUE HERE.IT DOESN'T ALWAYS SHAKE AND THEN BANG SHAKE CITY LOOK IN TO IT. *TR

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WHILE DRIVING DOWN THE HIGHWAY AT SPEEDS IN EXCESS OF 60 MPH, THE CAR WILL START TO SHAKE VIOLENTLY! IT IS FORCEFUL ENOUGH THAT YOU LOOSE COMPLETE CONTROL OF STEERING AND LOOSE THE ABILITY TO MAINTAIN YOUR SAME LANE. THE SHAKING IS SO VIOLENT THAT I AM AFRAID TO PUT MY DAUGHTER IN THE CAR. I CAN'T IMAGINE IF THIS HAPPENED IN A CONSTRUCTION ZONE OR TRAFFIC. I AM THANKFUL NO ONE ELSE WAS ON THE ROAD. THE ONLY WAY TO STOP THIS VIOLENT SHAKING IS TO SLAM ON THE BRAKES AND SLOW DOWN. THIS AFFECTED THE TRAFFIC BEHIND ME AS I WAS IN THE LEFT LANE. THE PERSON BEHIND ME ALMOST RAN INTO THE BACK OF ME BECAUSE WE WERE GOING FROM 65 MPH TO ABOUT 30 MPH WITHIN A COUPLE OF SECONDS. THIS HAPPENED TO MY TRUCK ABOUT A YEAR AGO WHEN IT HAD 35,000 MILES ON IT. FORD RECOGNIZED THE PROBLEM AND THEY REPLACED THE ENTIRE STEERING WHEEL COLUMN AND TIRES. THAT WAS JUST A TEMPORARY FIX. I TRADED MY FIRST 2008 F-250 SD IN FOR A NEW TRUCK FOR HAVING THE SAME ISSUES. I AM TO THE POINT WHERE THIS IS GETTING WAY TO DANGEROUS TO BE ON THE ROADS NOT ONLY FOR MY SAFETY, BUT MY FAMILIES AND OTHER DRIVERS SAFETY AS WELL. IT IS A KNOWN ISSUE AND SOMETHING NEEDS TO BE DONE. THERE HAVE BEEN OVER 75 FORMAL COMPLAINTS ON THIS ISSUE THUS FAR WITH THIS MAKE MODEL AND YEAR. DOES IT TAKE CAUSING AN ACCIDENT FOR IT TO BE INVESTIGATED? *TR

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FORD SUPER DUTY F250 & F350 ARE WELL KNOWN TO HAVE THE DEATH WOBBLE. THIS PROBLEM HAS BEEN AN ISSUE FOR SEVERAL YEARS. STARTING AS EARLY AS 10000 MILES. IF THE DEATH WOBBLE HAPPENS DURING A RAIN STORM YOU ARE PRETTY CERTAIN TO LOSE CONTROL OF YOUR VEHICLE. THE FRONT END WILL START SHAKING VIOLENTLY AFTER HITTING THE SMALLEST UNEVEN SURFACE IN THE ROAD. I HEAR THAT THE DODGE HAS A SIMILAR PROBLEM THIS CAN BE GOOGLES AND THERE WILL BE THOUSANDS OF PEOPLE DISCUSSING THIS DANGEROUS ISSUE. *TR

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MY HUSBAND WAS DRIVING THROUGH A ROAD CONSTRUCTION WORK ZONE WHEN SUDDENLY THE STEERING WHEEL STARTED SHAKING VIOLENTLY AND JUMPED OUT OF HIS HANDS . HE LOST CONTROL OF THE TRUCK . THE OTHER DRIVERS WERE ABLE TO COMPENSATE FOR THE OUT OF CONTROL TRUCK AND AN ACCIDENT WAS AVOIDED . I WENT ON TO RESEARCH THIS ISSUE . I FOUND A FORUM WITH MANY OTHERS HAVING THE SAME ISSUE . MY HUSBAND TOOK IT TO THE LOCAL DEALERSHIP WHERE THEY SAY THEY HAVE NO KNOWLEDGE OF SUCH ISSUES . THEY TOLD HIM IT WAS POOR TIRE PRESSURE OR OUT OF ALIGNMENT . MY HUSBAND HAD BOTH CHECKED AND THERE WAS NO PROBLEM . I FEAR IT IS JUST A MATTER OF TIME BEFORE THERE IS A SEVERE ACCIDENT DUE TO THIS ISSUE . THE OTHERS SAY THE VEHICLE CONTINUES TO DO THE" DEATH WOBBLE" AS IT HAS BEEN COINED ONLINE . PLEASE HAVE SOMEONE LOOK INTO THIS PROBLEM . I HAVE ALSO EMAILED FORD MOTOR COMPANY . *TR

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WHEN TRAVELING AT HIGHWAY SPEEDS, IF MY TRUCK HITS A RIDGE OR BUMP IN ROAD, IT STARTS SHAKING VIOLENTLY UP AND DOWN. I SLOW DOWN AND FIGHT THE WHEEL TO GET THE TRUCK TO THE SIDE OF THE ROAD. SO FAR, THIS HAS HAPPENED APPROXIMATELY 18 TIMES. MOST OF THE TIME, IT STOPS SHAKING AS I SLOW DOWN. TWICE IT STOPPED SHAKING AFTER I CROSSED TRAFFIC TO GET TO EDGE OF ROAD TO STOP. VERY SCARY! THE FIRST TIME IT HAPPENED, IT BOUNCED UP & DOWN SO HARD, IT PULLED THE WHEEL OUT OF MY HANDS. AS I GENTLY BRAKED TO SLOW DOWN, IT STOPPED BOUNCING UP AND DOWN, BUT THEN STARTED UP AGAIN WHEN I HIT THE NEXT EXPANSION SEAM ON THE ROAD. THIS HAPPENED ABOUT 6 TIMES ON MY WAY TO WORK THAT DAY. I WAS DRIVING APPROXIMATELY 30 MPH IN THE RIGHT LANE TO GET TO WORK IN A 65 MPH ZONE BECAUSE I WAS SCARED TO GO FASTER. TRAFFIC WAS ZOOMING AROUND ME AND HONKING. THE VERTICAL SHAKING DIDN'T HAPPEN AGAIN FOR ABOUT 3 MONTHS ALTHOUGH I TRAVELED THE SAME HIGHWAY WITH THE SAME BUMPS AND THE SAME SPEED (GRITTING MY TEETH). MY MECHANIC EXAMINED THE TRUCK 2 DAYS AFTER THE FIRST ROUND OF INCIDENTS AND FOUND NO PROBLEMS WITH THE FRONT END, STEERING, OR SHOCKS. NOTHING WAS LOOSE, BROKEN, OR OUT OF SPECS. I INFORMED FORD.COM ABOUT THE PROBLEM AND WAS TOLD TO TAKE THE VEHICLE TO THE DEALER. ALL OF THE DISCUSSION GROUPS SAID THAT THE DEALERS COULD NOT FIX THE PROBLEM. THERE SEEMS TO BE NO RECALL FOR THIS INCREDIBLY FRIGHTENING PROBLEM. I HAVE ALWAYS OWNED FORD TRUCKS (LAST TRUCK IS A 1996 F250 THAT WAS A WONDERFUL TRUCK - STILL HAVE IT). AS BACKGROUND, THERE ARE SEVERAL VIDEOS OF THIS HAPPENING ON YOUTUBE WITH SEVERAL DISCUSSION GROUPS TALKING ABOUT THIS PROBLEM. THE "DEATH WOBBLE" SHOWN IN THE VIDEOS IS THE SAME THING I EXPERIENCED. *TR

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WHILE TOWING MY 8000LB TRAILER, I WENT OVER SOME UNEVEN HIGHWAY PAVEMENT AND THE ENTIRE TRUCK STARTED SHAKING TO THE POINT I WAS NO LONGER ABLE TO CONTROL WHERE THE TRUCK WENT I HAD TO LEFT OFF THE GAS UNTIL IT COASTED TO A TOP. 50 MILES LATER, I ENTERED A SUSPENSION BRIDGE OVER A 500 FOOT DROP WITH A TRACTOR TRAILER COMING IN THE OPPOSITE DIRECTION. AS I CROSSED OVER THE BRIDGE/ROAD SEAM THE TRUCK STARTED SHAKING AGAIN THIS TIME IT WENT IN TO THE LANE OF THE SEMI TRUCK AFTER LEAVING A CONSIDERABLE AMOUNT OF RUBBER HE AND I AVOIDED A DEADLY ACCIDENT. I GOOGLED THESE SYMPTOMS AND IT APPEARS YOU HAVE KNOWN ABOUT THIS ISSUE FOR SOME TIME, PLEASE I BEG YOU FOR THE SAFETY OF MY FAMILY MAKE FORD CORPORATION FIX THIS ISSUE WITH THESE TRUCKS. *TR

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WHILE ENTERING I-40 AT ~55 MPH AFTER HITTING A SMALL BUMP THE FRONT END AND STEERING VIOLENTLY BEGAN SHAKING. STEERING CONTROL WAS NEAR ZERO. SHAKING CONTINUED WHILE BRAKING TO ~ 10 MPH THEN STOPPED. TRUCK INSPECTION FOUND NO PROBLEM. *TR

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DEATH RUMBLE: AFTER ANY NEW SET OF TIRES GETS ABOUT 15,000 -20,000 MILES ON THEM, THE INFAMOUS "DEATH RUMBLE" OCCURS ON THIS MODEL TRUCK. WHEN TRAVELING AT SPEEDS OF 60 OR MORE AND YOU TURN OR HIT A BUMP, THE FRONT END OF THE VEHICLE STARTS SHAKING AND VIBRATING VIOLENTLY. YOU HAVE TO COME TO AN ALMOST IMMEDIATE STOP IN ORDER TO GET THE VEHICLE TO STOP THE SHAKING. IT IS SO BAD THAT YOU CANNOT CONTROL STEERING AT TIMES AND IS EVEN VISIBLE TO OTHERS NOT IN THE VEHICLE. ALL FORD DEALERS THAT I HAVE SPOKEN WITH ABOUT THIS ARE AWARE OF THE ISSUE BUT BLAME IT ON TIRES OR TIRE PRESSURE. I HAVE TRIED SEVERAL TYPES OF TIRES (AS I KNOW HAVE OVER 125,000 MILES ON MY TRUCK) AND ALWAYS INFLATE THEM AS PER MY OWNER'S MANUAL...THIS DOES NOT HELP...NOR DOES ROTATING, BALANCING, CHECKING BRAKES, BALL JOINTS, SUSPENSION, ETC. YOU CAN WATCH MANY MANY VIDEOS OF THIS PROBLEM OF YOUTUBE AND OTHER LOCATIONS, SEE WRITE-UPS IN MAGAZINES, AND AS I SAID, DEALERS EVEN KNOW ABOUT THIS ISSUE...SO WHY IS IT NOT GETTING CORRECTED??? *TR

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THE FRONT STARTED VIBRATING VIOLENTLY, ONLY STOPPED AFTER SLOWING SIGNIFICANTLY. THE PROBLEM WAS FINALLY DIAGNOSED AS STEERING DAMPENER. THE SERVICE DEPARTMENT WAS FAMILIAR WITH THIS PROBLEM AS THE "DEATH WOBBLE". THIS HAS BEEN "REPAIRED" THREE TIMES AND IS NOW RECURRING. *TR

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HIT ROUGH PATCH ON HIGHWAY AND TRUCK STARTED SHAKING VIOLENTLY. HAD TO SLOW TO ABOUT 25 MPH BEFORE IT STOPPED. THIS HAS HAPPENED TWICE IN THE LAST 6 MONTHS. THE FORD SERVICE DEPARTMENT SAID THEY COULD FIND NO ISSUES WITH THE TRUCK. NO PARTS WERE REPLACED OR ADJUSTED. *TR

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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH ON UNEVEN ROAD PAVEMENT, THE VEHICLE STARTED TO VIBRATE. THE CONTACT ALSO STATED THAT HE REDUCED THE SPEED TO 10 MPH, THE VIBRATION STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED AND BALANCED. THE TECHNICIAN ALSO ALIGNED BOTH FRONT DRIVERS AND PASSENGERS SIDE TIRES. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

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THIS STARTED IN MARCH 2014. TERRIBLE STEERING WOBBLE (DEATH WOBBLE) AT HIGHWAY SPEED. LAST NIGHT IT WAS HORRIBLE AS I WAS PASSING A CAR ON I-29 ON A BRIDGE AND WE GOT THE WOBBLE AFTER GOING OVER A BRIDGE JOINT. I HAD TO STAB THE BRAKES TO SLOW DOWN AS THE TRUCK STEERING WAS OUT OF MY CONTROL. SEVERAL VEHICLES BEHIND ME ALSO HAD TO NAVIGATE AROUND ME AS I TRIED TO TURN THE VEHICLE TO THE SHOULDER. THIS TRUCK IS DANGEROUS AT HIGHWAY SPEED! THIS HAS HAPPENED SEVERAL TIMES WHILE GOING DOWN THE INTERSTATE. I'M SCARED TO DRIVE THE TRUCK ANYWHERE BUT AROUND CITY STREETS. TO MY KNOWLEDGE THIS IS A VERY COMMON PROBLEM WITH ALL SUPER DUTY TRUCKS WITH A STRAIGHT FRONT AXLE AND COIL SPRINGS. I WANT FORD TO ADMIT THERE IS A PROBLEM AND FIX THESE ISSUES. IT'S A FIXABLE ISSUE THAT THEY WON'T ADDRESS. FOR $50,000 I DON'T THINK I SHOULD HAVE TO PAY FOR THEIR ENGINEERING GEOMETRY BLUNDER. *TR

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MY TRUCK STARTS SHAKING VIOLENTLY AT 40-60 MPH. STEERING CONTROL IS LOST AND CAN ONLY BE REGAINED BY COMING TO A COMPLETE STOP. TRUCK WILL NOT SWITCH LANES AND PULLING OVER TO THE SHOULDER IS IMPOSSIBLE DUE TO LOSS OF STEERING. SHAKING IS VIOLENT TO THE POINT OF LOOSENING BOLTS. TAKEN TO DEALER TO BE CHECKED UNDER WARRANTY. THEY CLAIMED IT WAS AIR PRESSURE OR THE NEED FOR NEW TIRES. THE VEHICLES TIRES ARE IN GOOD CONDITION AND AIR PRESSURE IS SET AT FACTORY RECOMMENDED LEVELS. FORD SAYS THIS BEHAVIOR IS NORMAL. A SERIOUS ACCIDENT EXTREMELY POSSIBLE. AN INDEPENDENT SUSPENSION SHOP CLAIMS ISSUE IS DUE TO DEFECTIVE BALL JOINTS, LACK OF STEERING DAMPER, AND DEFECTIVE CONTROL ARMS. *TR

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WHEN HITTING A BUMP OR POT HOLE AT HIGHWAY SPEED THE FRONT TIRES WOBBLE UNCONTROLLABLY UNTIL YOU ALL BUT STOP. THIS COULD CATCH SOMEONE OFF GUARD TO CRASH INTO SOMEONE ON THE HIGHWAY. *TR

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TRUCK DEVELOPED A VIOLENT SHAKE IN THE FRONT END AND BECAME UNCONTROLLABLE. HAVE TO STOP IMMEDIATELY BEFORE VEHICLE WILL STOP SHAKING. THE ISSUE IS REFERRED TO THE "FORD DEATH WOBBLE" WITH MANY RECORDED INSTANCES OF THIS ON THE WEB AND YOUTUBE. ISSUE HAS GOTTEN WORSE AND IS UNSAFE TO DRIVE. HAS BEEN IN THE FORD DEALER AND MANY NEW PARTS REPLACED BUT PROBLEM PERSIST. FORD DEALER CANNOT SEEM TO CORRECT SO IT HAS BEEN IN TWO OTHER GARAGES FOR SECOND OPINIONS. CONTACTED FORD MOTOR COMPANY AND THEY HAVE NO RECALLS OR ANY KNOWLEDGE OF THIS PROBLEM. VEHICLE IS A DANGER TO THE HIGHWAY. *TR

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TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE BEGAN SHAKING ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THEY WOULD BALANCE ALL FOR TIRES AND PERFORMED AND ALIGNMENT CHECK. THE VEHICLE WAS REPAIRED HOWEVER, THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 22,500. *TR

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WHILE DRIVING AROUND 50-60 MPH AND GOING OVER A COUPLE OF SMALL BUMPS THE TRUCK STARTED SHAKING VIOLENTLY. I HAD TO SLOW DOWN ON THE FREEWAY TO ABOUT 35 FOR THE SHAKING TO STOP. IT HAS HAPPENED TWICE IN A WEEK. AFTER READING ALL THE COMPLAINTS ON SEVERAL WEBSITES AND SEEING THE YOUTUBE VIDEO I DECIDED TO FILE THE COMPLAINT. I WILL BE GOING TO THE DEALERSHIP NEXT WEEK. *TR

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DRIVING EAST BOUND ON THE 91 FREEWAY IN THE DIAMOND LANE I DROVE OVER A ROADWAY IMPERFECTION. AS SOON AS I HIT IT WITH MY LEFT FRONT TIRE THE VEHICLE MADE A VIOLENT MOTION TO THE LEFT ALMOST CAUSING ME TO STRIKE THE CENTER DIVIDER. THIS HAPPENED SEVERAL OTHER TIMES BEFORE I RETURNED THE VEHICLE TO THE DEALER TO HAVE IT CHECKED (12/16/2010). BY THIS TIME, STRIKING AN IMPERFECTION WITH EITHER FRONT TIRE CAUSED THE VEHICLE TO MOVE LATERALLY, LEFT OR RIGHT. AFTER SEVERAL VISITS TO THE FORD DEALER WITHOUT REMEDY, A FORD ENGINEER WAS SUMMONED FOR A TEST DRIVE. WE DROVE THE VEHICLE TO A SPOT I CONSISTENTLY HAVE THE PROBLEM AND IT VIOLENTLY PULLED TO THE LEFT WHEN THE FRONT LEFT TIRE HIT THE SPOT (TRANSITION ROAD: 405 FREEWAY TO THE NORTHBOUND 710 FREEWAY). BOTH THE ENGINEER AND THE SERVICE MANAGER WERE IN THE VEHICLE AT THAT TIME AND BOTH FELT WHAT I WAS COMPLAINING ABOUT. LATER THAT SAME DAY I WAS LOOKING AT A FORD FUSION WITH MY SON AND THE FORD ENGINEER DROVE INTO THE LOT IN A NEW FORD SUPER DUTY 4X4 THAT HE HAD DRIVEN TO THAT SAME LOCATION. HE TOLD ME AND MY SON THAT THE NEW VEHICLE DID THE SAME THING AND HE WOULD REPORT BACK TO FORD SO THAT THEY COULD DO SOMETHING ABOUT IT. I WAS LATER CONTACTED BY THE FORD MANAGER AND TOLD THAT MY PROBLEM WAS WITHIN FORDS TOLERANCE FOR THE VEHICLE. HE ALSO TOLD ME I COULD PROBABLY GO OVER TO THE FOUR WHEEL DRIVE PARTS STORE AND PURCHASE SOMETHING THAT MIGHT HELP WITH THE PROBLEM. I CONTINUE TO HAVE THIS PROBLEM BUT IT APPEARS TO BE GETTING WORSE. EVEN MY FRIENDS WHO DRIVE WITH ME COMPLAIN ABOUT THIS ISSUE TELLING ME I NEED TO DO SOMETHING ABOUT IT. THIS PAST WEEK I CONTACTED FORD AGAIN VIA THEIR FIX-IT HOT LINE AND SPOKE WITH ONE OF THEIR REPRESENTATIVES WHO LOOKED INTO MY COMPLAINT (HE SPOKE WITH THE FORD MANAGER AND FORD ENGINEER). TODAY HE ADVISED ME THE PROBLEM WAS NORMAL FOR THE VEHICLE. ANYONE ELSE COMPLAINING? *TR

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TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

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WHILE DRIVING AT FREEWAY SPEED HIT POTHOLE AND TRUCK BEGAN TO SHAKE VIOLENTLY. PULLED OF THE FREEWAY TO INSPECT AND EVERYTHING LOOKED OK. GOT BACK ONTO FREEWAY AND CROSSED OVER A BRIDGE AND THE SAME VIOLENT SHAKE HAPPENED UNTIL I SLOWED DOWN TO ABOUT 40 MPH. DROPPED TRUCK OFF AT DEALER ON WAY HOME FROM WORK. *TR

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