What 370 owners told NHTSA about the 2011 Ford F-250 Supercab

The contact owns a 2011 Ford F-250. The contact stated that while driving 60 MPH, the vehicle vigorously shuddered. In addition, the contact allowed the vehicle to decelerate independently to come to a stop. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.

NHTSA ODI 11675094

Valve cover bolts keep bracken (32) and leaves oil running all over the motor and transmission

NHTSA ODI 11514950

The contact owns a 2011 Ford F-250. The contact stated while her husband was driving at an unknown speed, the check engine warning light illuminated. The driver was able to continue driving to his destination. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the DEF (Diesel Exhaust Fluid) heater and the sending unit to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the DEF heater to be replaced for the second time. The vehicle was repaired but continued to experience the failure for a third time. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the DEF heater to be replaced. The vehicle was repaired but continued to experience the failure for a fourth time. The contact took the vehicle to the local dealer, where it was diagnosed with needing the DEF heater, the DEF pump, and the sending unit to be replaced. The vehicle was repaired but continued to experience the failure for a fifth time. The contact stated while towing a trainer, the vehicle lost acceleration and the check engine warning light illuminated. The contact took the vehicle to the back local dealer, where it was diagnosed with needing the DEF heater, the DEF pump, the injector, and the sending unit to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.

NHTSA ODI 11504730

Hold down clamps for the fuel injectors are breaking or coming loose on diesel engine. Injectors are not visible for a person to look at as they are buried by covers. Due to the injector coming loose it would allow combustion gasses to escape the cylinder causing other injectors to become damaged and possibly causing a fire. This issue has happened 2 times on my truck and both times the Ford Technicians stated that it is not something that should happen. Vehicle was inspected/fixed by Ford dealership Techs back in March of 2021 and again in May of 2021(still there at this time). A check engine light came on and i immediately drove to the dealership both times. I will provide a picture of a Ford tech site where they talk about this issue happening and their internal memo. Ford at this time refuses to fix the issue and is making me pay for their defective parts.

NHTSA ODI 11419388

WITH ABSOLUTE ZERO NOTICE A CYLINDER MISFIRED WHICH CAUSED THE CRANK SHAFT TO BREAK AND THE ENGINE TO BLOW. WE MAINTAINED THIS VEHICLE VERY REGULARLY AND NEVER HAD ANY ISSUES.

NHTSA ODI 11416477

WHEN STATIONARY EXHAUST FUMES ARE DRAWN INTO CAB OF TRUCK BY THE AIR HANDLING SYSTEM. THIS IS AN ONGOING PROBLEM.

NHTSA ODI 11258244

PURCHASED VEHICLE 11-2018 HAVE TAKEN TO TWO SERVICE SHOPS ENGINE KNOCK. METAL IN FILTER. CYLINDER #1 LOW COMPRESSION DUE TO BAD MACHINING OF THE ENGINE BLOCK. VEHICLE NON DRIVABLE.

NHTSA ODI 11230247

"TAKATA RECALL" WHILE DRIVING DOWN ROAD, VEHICLE WENT INTO REDUCE SPEED MODE. WHEN SLOWED DOWN, ENGINE SHUT OFF AND WOULD NOT START.

NHTSA ODI 11088442

2011 F250 6.2L ENGINE. TRUCK DIES RANDOMLY AND WILL NOT RESTART FOR SOMETIMES DAYS. SOMETIMES IT STARTS AND SOMETIMES IT DOESN'T. WEATHER IS NOT A FACTOR, SOMETIMES ITS WARM SOMETIMES ITS COLD. VERY RANDOM START AND NO START ISSUE.

NHTSA ODI 11088473

TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 60 MPH, THE VEHICLE VIBRATED, EMITTED A KNOCKING NOISE, AND THE ENGINE EMITTED SMOKE. THE CONTACT WAS ABLE TO COAST ONTO THE SHOULDER OF THE ROADWAY. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER TO BE DIAGNOSED AND A FAILURE CODE FOR THE ENGINE VALVE WAS DETECTED. THE DEALER INFORMED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

NHTSA ODI 11084558

WHILE DRIVING AT A SPEED OF 50 MILES PER HOUR THE TRUCK STARTED LOSING POWER, WAS ABLE TO GET TO SIDE OF THE HIGHWAY AS IT LOST ALL POWER AND SHUT DOWN WAS UNABLE TO RESTART TRUCK. GOT TRUCK TOWED HOME AND WENT CHECKING THE MOTOR AND THE ANTIFREEZE WAS COMPLETELY DRY BUT NO LEAKING UNDER MOTOR AND NO WARNINGS OF LIGHTS FLASHED WHEN TRUCK SHUT DOWN.. TRUCK IS SERVICED EVERY 3 MONTHS AND CHECKED AT HOME REGULARLY. TRUCK WAS LOOKED AT BY A ASE MECHANIC AND THE MOTOR SEIZED

NHTSA ODI 11054132

7/7/17 - 2011 FORD F250, 6.7L DIESEL ENGINE, MILEAGE 79530. (PURCHASED DECEMBER 2010). I WAS PULLING A SMALL TRAILER UP AN INCLINE (8%) ON I-64 IN WV. ON THIS PORTION OF THE INTERSTATE THERE WAS NO EMERGENCY PULL OFF SHOULDER. THE TRUCK OPERATED NORMALLY FOR THE FIRST 3 MILES ASCENDING THE HILL. DURING THE 4TH MILE, THE TRUCK BEGAN TO GRADUALLY, BUT PROGRESSIVELY LOSE POWER, GOING FROM 70 MPH DOWN TO 0. AT APPROXIMATELY 30 MPH, THE TRUCK BEGAN TO SHUTTER SLIGHTLY, AND CONTINUED TO DO SO UNTIL IT STOPPED IN THE LANE OF TRAFFIC AND STALLED. THERE WERE NO WARNING LAMPS OR CHIMES THAT WENT OFF BEFORE THE ENGINE STALLED. THIS VEHICLE IS EQUIPPED WITH A 'STOP SAFELY NOW' WARNING, ALONG WITH MANY OTHER WARNING INDICATORS ' BUT IT DIDN'T ILLUMINATE. THE TRUCK WOULD NOT RESTART. I IMMEDIATELY CALL 911 TO REPORT THAT MY VEHICLE WAS DISABLED IN THE ROADWAY. AFTER BEING STUCK IN THE LANE OF TRAFFIC FOR ABOUT 10 MINUTES, I WAS ABLE TO DRIFT THE TRUCK AND THE TRAILER BACKWARDS SAFELY, OFF OF THE ROADWAY, INTO THE DRAINAGE DITCH, AFTER A BREAK IN TRAFFIC. UPON HAVING IT TOWED TO A FORD DEALERSHIP, I WAS INFORMED THAT IT WAS GOING TO NEED A MOTOR, AND IT SOUNDED LIKE IT HAD SPUN THE BEARINGS ON ONE OF THE ENGINE RODS. THE ENGINE WOULD RESTART AT THE FORD DEALERSHIP, BUT IDLED VERY ROUGH. I CONFIRMED THAT THERE WERE IN FACT METAL SHAVINGS IN THE OIL. THE FUEL WAS NOT CHECKED FOR CONTAMINATION. THIS VEHICLE HAS BEEN MAINTAINED ACCORDING TO FORD'S RECOMMENDED SERVICE GUIDELINES. BECAUSE OF THE COST TO ME TO REPAIR ($16,000 OR MORE), I'VE ELECTED NOT TO CONTINUE WITH DIAGNOSIS (AT $120 PER HOUR) TO DETERMINE REASON FOR FAILURE. AGAIN, THERE WAS NO WARNING SYSTEMS ACTIVE AT THE TIME THE ENGINE STALLED. THIS WAS AN ORIGINAL OWNER, PERSONAL VEHICLE, AND ONLY TOWED A TRAILER ON OCCASION. I HAVE VIDEO FROM DASH CAM W/AUDIO OF THIS EVENT.

NHTSA ODI 11005821

OUR LADY OF THE LAKES ROAD IN ST. MARTIN PARISH, LOUISIANA, IS A CURVY ROAD. THE "SERVICE ADVANCE TRACK AND HILL DESCENT CONTROL, CHECK ENGINE LIGHT AND BREAK LIGHT" CAME ON. THE "!" AND THE "ABS" LIGHT CAME ON. BREAK PEDAL WAS HARD TO DEPRESS, WHILE IN MOTION. FIRE STARTED UNDER THE HOOD AND BURNT FRONT SEATS AND ENGINE ON

NHTSA ODI 10935629

TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING, THE "PULL OVER SAFELY NOW" WARNING INDICATOR ILLUMINATED AND THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO MANUALLY BYPASS THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EGT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

NHTSA ODI 10934147

ENGINE - WHILE DRIVING ON A HIGHWAY, WENT TO PASS A CAR AND THE ENGINE LIGHT CAME ON AND THE MESSAGE WAS THE ENGINE WILL BE SHUTTING DOWN. I PULLED TO THE SIDE OF THE ROAD AND THE TRUCK TURNED ITSELF OFF. WHAT THE FORD MECHANIC SAID THE #4 FUEL INJECTOR STAYED WIDE OPEN, THEREFOR BURNING UP THE PISTON. THE TRUCK HAD 128,000. MILES. IT IS SAD THAT A SMALL PART LIKE THAT CAN CAUSE AN ENGINE FAILURE. HAD TO BUY A NEW MOTOR ($15,000. AND THEY WOULD ONLY WARRANTY IT FOR 2 YEARS.) WAS TOLD I COULD HAVE MY TRUCK BACK IN 5 DAYS. IT TOOK 5 WKS TO GET MY TRUCK BACK WITH THE NEW ENGINE. PICKED IT UP AT 4PM ON WEDNESDAY. THURSDAY AT 9:30AM CHECK ENGINE LIGHT CAME ON. THE CHECK ENGINE LIGHT HAS COME ON THREE MORE TIMES.

NHTSA ODI 10913843

THE TRUCK WENT TO LIMP MODE FOR 3 SEC THEN SHUT OFF. MY SON WAS DRIVING AND IT SHUT OF ON A BUSY 4 LANE ROAD WITH NOWHERE TO GO ,NO POWER STEERING ,BRAKES ,NO MOTOR NOTHING. LET IT BE KNOWN AND I AM COPING THIS LETTER. THIS COULD BE VERY HAZARDOUS EVEN DEADLY. I HOPE SOMETHING IS DONE BEFORE IT KILLS SOMEONE OR MULTIPLE PEOPLE. THE VEHICLE WAS IN MOTION WHEN IT HAPPEND.

NHTSA ODI 10899388

PULLING MY FIFTH WHEEL TRAILER UP A HILL AT 50MPH THE ENGINE JUST SHUT DOWN VERY ABRUPTLY. NO ALARMS OR LIGHTS THAT I SAW. AFTER LETTING IT SIT FOR A MINUTE OR SO, PUT IT IN PARK AND IT RESTARTED, OIL TEMP AT 240, TRANS: TEMP AT 201. FIRST TIME THIS HAS HAPPENED. A LITTLE OVER 50,000 MILES.

NHTSA ODI 10882426

MY VEHICLE HAS EXPERIENCED NO POWER WHILE ACCELERATING ONTO A STATE HIGHWAY. ACCELERATION WAS EXTREMELY SLOW AND CREATED A DANGEROUS SITUATION IN WHICH THE VEHICLE HAD TO BE PULLED OVER ON THE SHOULDER IMMEDIATELY TO MOVE OUT OF THE WAY OF TRAFFIC, WHICH WAS VERY FAR AWAY WHEN I INITIAL PULLED OUT ON THE HIGHWAY. THIS OCCURRED MULTIPLE TIMES AND AT RANDOM. THE VEHICLE COULD ONLY REACH 40 MPH ON FLAT HIGHWAY AND WHILE DRIVING ON MOUNTAIN ROADS, THIS WOULD DECREASE TO A MAXIMUM SPEED OF 20 MPH. THIS WOULD CREATE A SIGNIFICANTLY DANGEROUS SITUATION IF ON WAS CROSSING AN INTERSECTION WITH ONCOMING TRAFFIC. AND

NHTSA ODI 10874517

WHILE DRIVING AT 35 MPH ON CITY STREET "STOP SAFELY NOW" APPEARED ON THE DASH SCREEN. WITHIN A FEW SECOND THE VEHICLE SHUT DOWN, WHICH ELIMINATED THE POWER BRAKES AND STEERING, WHILE STILL AT 35 MPH. THIS MADE THE VEHICLE DIFFICULT TO CONTROL AND STOP. VEHICLE WOULD NOT RESTART, LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT AND OUT OF TRAFFIC. THIS TURNED OUT TO BE ANY EGT SENSOR FAILURE.

NHTSA ODI 10874518

THE TRUCK THAT I OWN HAS NO ACCIDENTS, NO DAMAGES, 75K MILES ON IT AND THE RADIATOR IS PREMATURELY FAILING. THIS COOLANT LEAK ON THE LOWER DRIVER'S SIDE IS A REOCCURRING ISSUE WITH THIS MODEL VEHICLE AND WOULD CAUSE THE ENGINE TO OVERHEAT. FORD IS AWARE OF THE ISSUE AND HAS REFUSED TO RECALL THE PART.

NHTSA ODI 10862512

TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING 45 MPH, THE VEHICLE SHOOK AND STALLED. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE BRAKES FAILED. THE VEHICLE HAD A FULL TANK OF FUEL. THE VEHICLE TOOK AWHILE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 10846200

THIS ISSUE IS AROUND THE DIESEL EXHAUST FLUID SYSTEM - SPECIFICALLY THE REDUCTANT HEATER ASSEMBLY BUT HAS ALSO NOW AFFECTED THE FUEL PUMP AND ASSOCIATED EMISSIONS. THE PROBLEM IS INTERMITTENT BUT OCCURS WHEN THE TEMPERATURE FALLS BELOW 30 DEGREES. THIS CARE HAS BEEN IN DEALERSHIP REPEATEDLY OVER THE PAST 14 MONTHS FOR THIS ISSUE. PART OF THE DESIGN OF THIS SYSTEM FAILURE IS TO DEPOWER THE ENGINE WHICH NEARLY CAUSED AN ACCIDENT WHILE I WAS DRIVING. I HAVE EXHAUSTED MY ABILITIES AND PATIENCE WITH FORD MOTOR COMPANY AND NOW SUBMIT IT TO YOU FOR REDRESS. SEE ATTACHED PDF DOCUMENT FOR FULL DETAILS..

NHTSA ODI 10836774

TURNED ONTO BUSY HIGHWAY, VEHICLE WARNING CHIMED A FEW TIMES AND MESSAGE CENTER SAID 'STOP SAFELY NOW" VEHICLE SLOWED DOWN AND THEN SHUT OFF IN THE MIDDLE IF AN INTERSECTION WITH NO PRIOR WARNING. I HAD TO HAVE MY WIFE EXIT THE VEHICLE TO A SAFE LOCATION AND THEN HAVE THE VEHICLE PUSHED OUT OF THE INTERSECTION. I CONTACTED A TOWING COMPANY TO HAVE THE TRUCK TOWED TO A LOCAL FORD SHOP. THEY DIAGNOSED IT AS A FAILED NUMBER 4 EGT SENSOR. UPON FURTHER INVESTIGATION I HAVE FOUND THAT THIS IS A KNOW PROBLEM.

NHTSA ODI 10790406

WHILE DRIVING APPROX 60 MPH A MESSAGE POPPED UP ON THE DISPLAY SAYING "STOP WHEN SAFE". WHILE TRYING TO GET OFF THE ROAD THE ENGINE DIED AND LEFT ME WITH NO POWER BRAKES OR STEERING. HAD TO BE PUSHED OUT OF THE INTERSECTION. WOULD NOT RESTART. TRUCK WEIGHS 8300 POUNDS. 1 HOUR PRIOR I WAS GOING OVER A STEEP MOUNTAIN PASS. HALF AN HOUR LATER I WAS IN 100+ DEGREE DESERT WITH NO CELL SERVICE. EITHER ONE COULD HAVE BEEN A NIGHTMARE ENDING. THIS MUST BE ADDRESSED.

NHTSA ODI 10733516

EXHAUST TEMP SENSOR NUMBER 4 WENT OUT TRUCK SHUT DOWN

NHTSA ODI 10716922