What 773 owners told NHTSA about the 2011 Chrysler Town And Country

The contact owns a 2011 Chrysler Town and Country. The contact stated that while merging at an undisclosed speed, he attempted to slow the vehicle by applying the brake pedal, which failed to slow the vehicle rapidly enough to avoid a collision. As a result, the contact collided with the vehicle in front of him. The air bags did not deploy. No warning lights were displayed on the instrument panel. A police report was filed. No injuries were reported. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified, but a case was not opened; the contact stated that he informed the manufacturer of intermittent brake failure as he had experienced similar events on undisclosed dates. The failure mileage was 52,000.

NHTSA ODI 11525494

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A LOUD ABNORMAL NOISE AND SMOKE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRED. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 10726506

EXITING FREEWAY RAMP, MADE A SHARP RIGHT TURN, ALERTED BY VEHICLE PASSING BY THAT MY REAR BRAKES WERE VISIBLY ON FIRE. PULLED OVER EXITED THE VEHICLE WHERE REAR BRAKES WHERE STILL SMOKING. CAR TOWED TO SERVICE STATION WHERE THE VEHICLE WAS DEEMED NON-DRIVABLE DUE TO THE COMPLETE SEARING OF THE REAR BRAKE PADS, CALIPERS, ROTORS, AND REAR TIRES. THIS WAS AN EXTREMELY FRIGHTENING EXPERIENCE AS I THOUGHT THAT THE TOWN AND COUNTRY WAS LABELED AS ONE OF THE SAFEST MINI VANS. *TR

NHTSA ODI 10606628