Jan 5, 2015Electrical system
VEHICLE WOULD NOT START WITH FOB. HAS BEEN INTERMITTENT PROBLEM SINCE. LOCAL DEALER (CROWN CHRYSLER JEEP, DUBLIN OH) PROPOSED "POSSIBLE" FIX BY REPLACING SOME ELECTRICAL COMPONENT ( $700.00+ NON-WARRANTY, OUT OF POCKET) DURING SUMMER OF 2014. PROBLEM CONTINUES TO THIS DATE AND LOOKING AT REGISTERED COMPLAINTS I WOULD GUESS THE PREVIOUS OWNER OR DEALERSHIP (GALEANA CHRYSLER JEEP, INC, FT MYERS, FL DECIDED TO PASS THE PROBLEM TO THE NEXT OWNER AND LET THEM/ME DEAL WITH THE PROBLEM. ALSO, REAR WINDOW VENT SWITCH WAS DISCONNECTED @ CROWN DURING SUMMER OF 2014. NEITHER CROWN OR GALEANA HAS BEEN ABLE TO PROVIDE REPLACEMENT AS OF THIS DATE. DOES ANYONE OTHER THAN ME SEE A PATTERN HERE!? *TR
NHTSA ODI 10670032
Jan 5, 2015Electrical system
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10670080
Jan 5, 2015Electrical system
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND CHRYSLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO SPECIFY WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10670238
Jan 5, 2015Electrical systemLightsEngine
WE PURCHASED THIS 2011 CHRYSLER TOWN AND COUNTRY AS A NEW VEHICLE IN JAN.OF 2012. SINCE THE PURCHASE THERE HAVE BEEN 5 INCIDENTS WHERE THE VAN HAS LOST ALL ELECTRICAL POWER MAKING CLICKING NOISES, AND LEAVING US STRANDED. THE FINAL INCIDENT HAPPENED ON DEC. 26,2014 WHILE TRAVELING IN THE MOUNTAINS OF NORTH CAROLINA. IT WAS 10:30 PM, NO STREET LIGHTS AND NOTHING BUT STEEP TERRAIN ON THE SIDES. THE VEHICLE COMPLETELY SHUT DOWN AND WAS MAKING THE CLICKING NOISES.THE POWER STEERING WAS LOST, HEADLIGHTS OFF AND ALL OTHER ELECTRICAL FUNCTIONS WERE UNAVAILABLE. ONCE IN COMPLETE DARKNESS WE NOTICED WE HAD SHIFTED INTO THE ONCOMING LANE OF TRAFFIC. WE NOTICED HEADLIGHTS COMING AT US IN THE DISTANCE, LUCKILY QUICK THINKING AND USE OF A FLASHLIGHT WE WERE ABLE TO WARN THE ONCOMING VEHICLE OF OUR POSITION IN THEIR LANE. THEY STOPPED IN FRONT OF OUR VEHICLE AND TURNED ON THEIR HAZARDS TO PROVIDE WARNING FOR OTHER VEHICLES. BEING THAT WE WERE IN IMMINENT DANGER, I HAD TO DISCONNECT THE BATTERY AND LET THE SYSTEM RESET. AFTER TAKING IT TO THE DEALERSHIP THEY ONCE AGAIN SAID THEY COULD NOT FIND A PROBLEM. THE DEALERSHIP ONLY STATED, " HAVE IT TOWED IN WHEN IT HAPPENS". BEING THAT THE LAST 2 TIMES THIS HAPPENED WE WERE LEFT STRANDED IN TRAFFIC, DURING LATE HOURS WITH ABSOLUTELY NO ELECTRICAL POWER AND MY CHILDREN IN THE CAR, IT WAS IMPOSSIBLE TO WAIT TO BE TOWED IN. THEY WERE UNSAFE SITUATIONS THAT POTENTIALLY HAD FATAL RESULTS. I HAD TO MAKE THE BEST DECISION AT THE TIME TO PROTECT MY FAMILY. I AM BEYOND FRUSTRATED WITH CHRYSLER FOR ALLOWING ME TO LEAVE THE SHOP EVERY TIME WITH NO SOLUTION TO THE PROBLEM. MY KIDS ARE AFRAID TO GET IN VAN FOR FEAR OF BREAKING DOWN YET AGAIN. FIVE INCIDENTS WITH NO RESOLUTION, NO ONE KNOWS HOW TO FIX THE PROBLEM! A RECURRENT PROBLEM THAT CAN HAPPEN AT ANY POINT- WHILE ON A HIGHWAY OR GETTING THROUGH A BUSY INTERSECTION. *TR
NHTSA ODI 10670330
Jan 2, 2015Electrical system
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.
NHTSA ODI 10669771
Jan 2, 2015Electrical systemEngine
WE HAD TROUBLE STARTING CAR, WIFE WAS OUT IN TOWN AND CAR WOULD NOT START. JUMPED OFF AND STARTED. HAD BATTERY REPLACED AFTER TALKING TO CRY SERVICE. CAR KEPT NOT STARTING WITH MULTIPLE FOBS. PROBLEM REOCCUR ED AND DEALER CHECKED OUT CAR, NOTHING FOUND - INTERMITTENT PROBLEM. PROBLEM RECURRING, HAD BATTERY CHANGED AGAIN ON WARRANTY. PROBLEM KEEPS RECURRING, CHANGED BATTERIES IN KEY FOBS, STILL HAVING PROBLEM, DEALER WORKED WITH US OVER PHONE TONIGHT AND GOT CAR STARTED IN NEUTRAL THEN RAN FINE. BRINGING CAR INTO DEALERSHIP AGAIN TOMORROW TO BE DIAGNOSED AGAIN BUT THIS IS STILL HAPPENING. FROM READING THE VARIOUS FORUMS AND COMPLIANT.COM IT SOUNDS LIKE A TIP PROBLEM. *TR
NHTSA ODI 10669777
Dec 29, 2014Electrical system
WE HAVE ONLY OWNED THE CAR SINCE JULY 2014. THE CAR SIMPLY WON'T START AT TIMES. AFTER SOME TIME PASSES, IT WILL START. WHILE IT WON'T START, ALL THE LIGHTS ARE ON AND BATTERY IS FINE. WE HAVE TAKEN IT TO THE DEALER 5 TIMES, BUT IT HAS HAPPENED APPROXIMATELY 20 TIMES (MOST RECENTLY BOTH 12/27 AND 12/28). THE DEALER HAS TRIED MULTIPLE SOLUTIONS (UPGRADED SOFTWARE, REPLACED WIN AND TIPM, REPLACED GROUND WIRE). THIS SITUATION IS NOT SAFE. MY WIFE IS CARRYING 5 KIDS AROUND (3 IN CAR SEATS). SHE HAS BEEN STRANDED MULTIPLE TIMES (WHILE PREGNANT AND NOW WITH AN INFANT). I HAVE NO CONFIDENCE IN THE CAR, AND WHO KNOWS IF THE POWER WILL SHUT OFF WHILE THE CAR IS UNDERWAY. *TR
NHTSA ODI 10668638
Dec 23, 2014Electrical system
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS ON BACK ORDER AND UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10668023
Dec 21, 2014Electrical systemLights
THE L TOURING TOWN COUNTRY, I HAVE A AUTOMATIC FRONT LIGHT SYSTEM THAT WILL LOWER THE HIGH BEAM TO LOW BEAM IF A CAR IS COMING IN THE OPPOSITE DIRECTION. WE HAD A RAIN STORM THAT I DROVE THE CAR THROUGH I NOTICE THE INSTRUMENT PANEL AND RADIO LOST POWER FOR FEW SECOND. COUPLE DAYS LATER DRIVING AT NIGHT I TURN ON THE AUTOMATIC FRONT LIGHT BEAM SYSTEM AND FEW MINUTES LATER THE FRONT LIGHT, CONTROL PANEL, CAB LIGHT AND RADIO LOST POWER FOR COUPLE MINUTES. THIS DEFECT COULD CAUSE A ACCIDENT IF THE DRIVER IS INEXPERIENCE DRIVER. *TR
NHTSA ODI 10667470
Dec 16, 2014Electrical systemEngineFuel system
VEHICLE WILL NOT START. *TR
NHTSA ODI 10664712
Dec 11, 2014Electrical system
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/9/15*CN
NHTSA ODI 10663697
Dec 10, 2014Electrical system
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE WINDSHIELD WIPERS ENGAGED INDEPENDENTLY, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED, AND THE SPEEDOMETER FAILED. ALSO, ON SEVERAL OCCASIONS, THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. UPDATED 02/24/15*LJ UPDATED 6/10/2015 *JS
NHTSA ODI 10663358
Dec 7, 2014Electrical system
THE BLIND SPOT INDICATOR SYSTEM HAS FAILED ON THE VAN. THE DEALER SAID IT WOULD COST $1000.00 FOR THE PART TO REPAIR IT. BECAUSE OF WATER, SNOW, SALT, THE SYSTEM FAILS AND NOW, A SAFETY FEATURE PURCHASED WITH THIS VEHICLE, IS NOW A HAZARD. WE HAD THE VAN INTO THE DEALERSHIP SERVICE SHOP AND THEY SAID IT WOULD TAKE A COUPLE OF MONTHS TO GET IN A REPLACEMENT. WHY ISN'T THIS BEING RECALLED AFTER READING OTHER RELATED ISSUES ON THE INTERNET? I AM NOT GOING TO PAY ALL THAT MONEY FOR A SAFETY FEATURE THAT SHOULDN'T FAIL SO QUICKLY AND THE GOVERNMENT NEEDS TO DO SOMETHING ABOUT THIS SINCE WE HAVE NO OTHER COURSE OF ACTION. *TR
NHTSA ODI 10662602
Nov 25, 2014Electrical systemAirbagsBody & structure
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE BUMPER SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
NHTSA ODI 10660794
Nov 24, 2014Electrical system
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SIDE MIRROR BLIND SPOT MONITORING SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE LIGHT ILLUMINATED ALTHOUGH THERE WERE NO OTHER VEHICLE NEAR IT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA ODI 10660484
Nov 24, 2014Electrical system
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10660519
Nov 18, 2014Electrical system
VEHICLE IN A PARKING LOT. WHEN I TRIED TO RE-ENTER THE VEHICLE IT WOULD NOT OPEN. USED EMERGENCY KEY TO ENTER CAR BUT IT WOULD NOT START. HAD A FRIEND TAKE ME HOME TO GET SECOND KEY. THIS DID NOT WORK EITHER. CALLED ROAD SERVICE AND VEHICLE WAS TOWED IN. RESULTS WIN MODULE INTERNAL FAILURE INSTALLED 68105739AB RECEIVER: WIRELESS IGNITION INSTALLED 56046704AE TRANSMTR: INTEGRATED KEY FOB TOTAL COST TO ME $1215.59. *TR
NHTSA ODI 10659083
Nov 13, 2014Electrical system
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. IN ADDITION, ALL THE VEHICLE DOORS FAILED TO LOCK OR UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA ODI 10654674
Nov 12, 2014Electrical system
CAR STALLED WHILE DRIVING, STEERING AND BRAKES LOCKED. WHILE ACCELERATING THE CAR LURCHES. THERE WAS ALSO AN INCIDENT WHERE THE CAR WAS RUNNING BUT THE EVIC DISPLAYED THAT THE ENGINE WAS OFF, THE WIPER BLADES WERE RUNNING AT FULL SPEED BUT THEY WERE IN THE OFF POSITION AS WELL. *TR
NHTSA ODI 10654486
Nov 6, 2014Electrical system
VEHICLE EXPERIENCED A COMPLETE BREAKDOWN WHILE BEING DRIVEN. THE BATTERY WARNING LIGHT HAD COME ON INTERMITTENTLY FOR TWO DAYS AND HAD IT CHECKED TWICE AND WAS TOLD THE BATTERY WAS FINE. WHILE DRIVING ON HIGHWAY, WARNING LIGHTS STARTED APPEARING ON INSTRUMENT PANEL SHOWING FAILURES IN BRAKES, SAFETY SENSORS AND MORE. TRIED TO MAKE IT TO A DEALER 20 MILES AWAY BUT VEHICLE STARTED SHUTTING DOWN. WAS TOWED TO DEALER AND HAD TO HAVE BATTERY, ALTERNATOR AND PCM REPLACED. WAS TOLD ALTERNATOR WAS "FRIED"--THERE WERE BURN MARKS ON IT. SINCE THAT TIME THE REAR VIEW MIRROR WHICH CONTROLS AUTO HEADLIGHTS HAD TO BE REPLACED. *TR
NHTSA ODI 10652978
Nov 5, 2014Electrical system
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED A FAILURE.
NHTSA ODI 10652722
Oct 25, 2014Electrical system
2011 CHRYSLER TOWN & COUNTRY WOULD RANDOMLY NOT START. WE TOOK THE CAR TO THE CHRYSLER DEALER AND THEY COULD NOT REPRODUCE THE ISSUE AND DID NOTHING. THE ISSUE SEEMED TO GET WORSE. THE CAR CONTINUED TO GIVE MY WIFE AND I INTERMITTENT STARTING ISSUES, BUT NOW IT WOULD RANDOMLY STALL WHILE DRIVING (WITH KIDS IN THE CAR). BROUGHT IT BACK TO THE DEALER AND THEY REPLACED THE TORQUE CONVERTER AND TRANS PUMP (COVERED UNDER WARRANTY). THE ISSUE WAS NOT RESOLVED. BROUGHT THE CAR BACK TO THE DEALER THE THIRD TIME. THEY REPLACED THE TIPM AND CHARGED US $850. BETTER, BUT NOW MY MINIVAN ENGINE IS LOUD AND IT SOUNDS LIKE I'M DRIVING A VW BUG. *TR
NHTSA ODI 10649850
Oct 20, 2014Electrical system
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. UPDATED 12/01/14*LJ UPDATED 01/13/15
NHTSA ODI 10648879
Oct 17, 2014Electrical system
ALL ELECTRICAL EQUIPMENT SHUT OFF. THEN ALTERNATOR NOT WORKING PROPERLY-VAN WILL NOT KEEP AN ELECTRICAL CHARGE. *TR
NHTSA ODI 10648413
Oct 10, 2014Electrical system
I PURCHASED THIS VEHICLE IN MARCH 2014. ONE DAY IN SEPTEMBER IT WOULD NOT START, I HAD TO GET A JUMP TO GET IT TO START. THINKING IT WAS THE BATTERY, I PURCHASED A NEW ONE AND I WAS STILL HAVING PROBLEMS STARTING IT. I HAVE BEEN HAVING PROBLEMS STARTING IT TODAY AND I HAVE HAD IT PARKED FOR OVER A MONTH. IT WOULD ALSO STALL WHEN I WOULD DRIVE IT SOMETIMES. I TOOK IT INTO THE DEALERSHIP AND PAID $150.00 TO HAVE IT DIAGNOSED. IT TURNS OUT IT IS THE TIPM AND IT WILL COST ME $1,300 TO GET IT REPAIRED! AFTER READING UP ON THIS PROBLEM I NOTICED THERE ARE ALOT OF OTHER WITH THE SIMILAR PROBLEM. I PURCHASED THIS VAN FOR MY GROWING FAMILY AND NOW I CANT EVEN DRIVE IT SINCE I DONT FEEL SAFE ESPECIALLY WITH MY KIDS, LET ALONE PAY $1,300 TO HAVE IT REPAIRED. *TR
NHTSA ODI 10643924