What 335 owners told NHTSA about the 2011 Chrysler 200

WE PURCHASED THE CAR ON FEB. 11, 2012. AFTER FILLING THE GAS TANK WITHIN 100 YDS. THE CAR STALLS AND CUTS OUT. THIS HAPPENS EVERYTIME WE FILL UP, THERE HAS ONLY BEEN ABOUT FOUR TIMES THAT THIS HAS NOT HAPPENED IN THE FIFTEEN MONTHS OF US HAVING THE CAR. WE HAVE TAKEN THE CAR BACK THREE TIMES TO THE DEALER BILL BRYAN CHRYSLER JEEP DODGE, AND THEY SAY THAT THEY CANNOT DUPLICATE IT.................WE FEEL THAT THIS IS SO DANGEROUS, WHENEVER WE FILL THE TANK, WE ALWAYS GO OUT ONTO A BACK ROAD, AS WE KNOW THAT IT IS GOING TO HAPPEN. WE ONCE CAME OUT ONTO A MAJOR ROAD AFTER FILLING UP, AND NEARLY GOT SMACKED IN THE BACK AS IT STALLED.............. *TR

NHTSA ODI 10514496

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE AIR CONDITIONING UNIT FAILED TO OPERATE AND BEGAN TO EDIT SMOKE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSIS AND WAS ADVISED THAT THE AIR CONDITIONING UNIT HAD BURNED OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *TR

NHTSA ODI 10512112

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT ILLUMINATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN STATED THAT THE HEAD LIGHTS WERE WORKING BASED ON STANDARDS. THE MECHANIC ALSO ADVISED THAT THEY WERE UNABLE TO ALTER THE DESIGN OF THE HEADLIGHTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 35,000. *TR

NHTSA ODI 10504619

2011 CHRYSLER 200. CONSUMER WRITES IN REGARDS TO BRAKE PROBLEMS. *SMD THE CONSUMER STATED WHEN HE STARTED THE ENGINE TO PULL FORWARD TO GET GAS, THE BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE CONTINUED FORWARD, SO HE PUSHED THE PEDAL ABOUT THREE MORE TIMES TO THE FLOOR WHILE HE ROLLED TO THE PUMP BYPASS LANE, TURNED PARALLEL TO THE CURB WHICH SEPARATED THE STATION BYPASS LANE FROM THE US HIGHWAY AND STOPPED WITH THE EMERGENCY BRAKE. AS SOON AS HE STOPPED, HE PUT THE TRANSMISSION INTO PARK AND THEN ENGINE STALLED. THE CONSUMER RESTARTED THE ENGINE, AND FELT THE PEDAL COME BACK UP. AFTER TESTING IT SEVERAL TIMES WITHOUT FURTHER PROBLEMS. IN LATE NOVEMBER 2012, AS THE CONSUMER HEADED OUT OF A PARKING LOT, THE PEDAL WENT DOWN TO THE FLOOR TWICE. HE QUICKLY STOPPED WITH THE EMERGENCY BRAKE, LEANED TO THE LEFT OF THE STEERING WHEEL AND SAW THE LEFT END OF THE PEDAL PROTRUDING FROM THE LEFT SIDE OF HIS RIGHT SHOE AND THE PEDAL WAS ON THE FLOOR. ALSO, THE ENGINE HAD STALLED, WHEN HE TRIED TO RESTART THE ENGINE, IT STALLED AGAIN. HE MADE ANOTHER ATTEMPT TO START IT AGAIN, AT THAT POINT THE BRAKE PEDAL WENT BACK TO NORMAL.

NHTSA ODI 10500341

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH ON A CURVED ROAD, THE ROAD BECAME DIFFICULT TO SEE BECAUSE THE LOW BEAM HEADLIGHTS ILLUMINATED DOWNWARD INSTEAD OF UPWARD. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE TECHNICIAN ADVISED THAT THE LOW BEAM LIGHTS WERE OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100.

NHTSA ODI 10499207

1. THIS STARTED WEEKS AFTER I BOUGHT MY NEW CAR. IT HAS HAPPENED MANY TIMES, AT VARIOUS TIMES. WHEN I TAKE MY FOOT OFF THE GAS THE TRANSMISSION CLUNKS INTO A DOWNSHIFT. I BROUGHT THIS UP TO MY DEALERSHIP'S ATTENTION TWICE. BY THE SECOND TIME THEY SAID, "IT'S LEARNING THE WAY YOU DRIVE". HUH?? THEN THEY DID SOME KIND OF ADJUSTMENT TO A COMPUTER COMPONENT, I DON'T THINK IT MADE A DIFFERENCE. THERE IS SOMETHING WRONG WITH THE TRANSMISSION AND THEY DON'T SEEM TO WANT TO INVESTIGATE IT. A FEW TIMES IT TOOK A SECOND TOO LONG TO DOWNSHIFT. 2. I ALSO FIND THE CAR IS TOO HEAVY FOR A 4CYL. IT IS JUST THE WAY IT FEELS. 3. THE FOOTBED AREA IS TOO SMALL. I DON'T HAVE BIG FEET YET I SOMETIMES STEP ON THE HEEL OF THE OTHER FOOT. WEIRD. *TR

NHTSA ODI 10497629

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE BRAKES MADE A SQUEALING NOISE WHENEVER THE BRAKE PEDAL WAS LIGHTLY DEPRESSED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO INFORMED THE CONTACT THAT THE NOISE WAS NORMAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER DUE TO THE CONTINUOUS FAILURE. THE DEALER INFORMED THE CONTACT THAT THE SURFACE OF THE BRAKE PAD HAD CRYSTALLIZED DUE TO THE LACK OF PRESSURE TO THE BRAKES. THE VEHICLE WAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 23 AND THE CURRENT MILEAGE WAS 10,300.... UPDATED 02/28/13 *BF THE DEALER DE-GLAZED THE ROTORS. HOWEVER, THE NOISE RETURNED UPDATED 03/11/13

NHTSA ODI 10491648

WHILE SETTING THE CRUISE CONTROL ON THIS RENTAL VEHICLE (ENTERPRISE CAR RENTAL), MY KNEE ACCIDENTALLY BUMPED THE IGNITION WHICH ENDED UP TURNING THE CAR OFF. REALIZING THAT THE CAR WAS SLOWING DOWN, I ASSUMED THAT THE CRUISE CONTROL SETTING HADN'T TAKEN. I TRIED TO GIVE THE CAR GAS MANUALLY AND COULDN'T GET THE CAR TO SPEED UP. UNABLE TO MAINTAIN SPEED, I ATTEMPTED TO MANEUVER THE CAR TO THE SHOULDER AMONGST TRUCKS AND CARS GOING 65 MPH + ON THE 3 LANE INTERSTATE HIGHWAY. THE HAZARDS AND TURN SIGNALS WERE INOPERABLE AND THE STEERING LOCKED UP. I NARROWLY ESCAPED COLLISION. I WAS ABLE TO RESTART THE CAR ON THE SHOULDER AND CONTINUE TRAVELING. *TR

NHTSA ODI 10489137

2011 CHRYSLER 200. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE CUTTING OFF WHILE DRIVING. *SMD THE CONSUMER STATED THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB

NHTSA ODI 10488461

WE RECENTLY PURCHASED THIS VEHICLE AND WHEN WE DROVE HOME ON OUR RURAL ROADS WE NOTED THE HEADLIGHTS ON LOW BEAM DO NOT PROVIDE PROPER VISION GOING UPHILL, ILLUMINATION LITERALLY CUTS OFF A SHORT DISTANCE IN FRONT OF YOU. THIS IS EXTREMELY DANGEROUS AND USING HIGH BEAM IS NOT ALWAYS POSSIBLE WITH ON COMING TRAFFIC YET THERE ARE STILL DEAD SPOTS WHERE YOU CANNOT SEE FAR ENOUGH AHEAD OF YOU TO AVOID AN ANIMAL, CHILD OR OBJECT IN TIME TO REACT. *TR

NHTSA ODI 10485456

ON JULY 18, 2012 I BOUGHT A CHRYSLER DEALER THIS CAR, LEFT OVER FROM 2011. I BOUGHT IT AS A NEW CAR. ON HIGHWAY TRIP I STARTED NOTICING VIBRATION IN THE CAR GUIDE, AND SOON BEGAN TO FEEL A NOISE AS IF SOMETHING HAD LOOSE NEAR OR CONNECTED TO THE FRONT WHEELS OF THE CAR. AFTER TWO VISITS TO THE DEALER WHERE I BOUGHT THE VEHICLE REPORT THAT HAS DAMAGED THE RACK AND PINION AND I SHOULD WAIT TWO WEEKS FOR REPAIR BECAUSE THEY HAVE NO PARTS AVAILABLE IN STOCK. I DO NOT KNOW IF IT IS SAFE TO DRIVE THE CAR IN THESE CONDITIONS BECAUSE IT DID NOT INFORM ME. *TR

NHTSA ODI 10482942

CAR STALLED ON THE THROBS NECK EXPRESSWAY WHILE SITTING IN HEAVY TRAFFIC. WHEN I GOT THE CAR STARTED AGAIN IT INITIALLY WOULDN'T MOVE. WHEN I DID MAKE OFF THE HIGHWAY THE CAR SHUT OFF ON ME COMPLETELY. I BARELY MADE UT BACK TO NEW JERSEY IN THE CAR BECAUSE THE CAR STRUGGLED TO ACCELERATE & MOVE ALL THE WAY HOME.CHECK ENGINE LIGHT IS ON AS WELL AS SEVERAL OTHER LIGHTS ON THE DASH BOARD. I HAD MY ENTIRE FAMILY IN THE CAR THAT NIGHT (2 KIDS; HUSBAND & MOTHER IN LAW). I HAVE BEEN TO THE DEALERSHIP 5 TIMES TO THIS ISSUE & ITS NOT BERN SOLVED YET. THIS IS MY SECOND COMPLAINT ABOUT THIS CAR TO THE NHTSA THIS TIME IS MORE URGENT BECAUSE THIS CAR STALLED IN HEAVY TRAFFIC ON A MAJOR HIGHWAY THIS COULD'VE ENDED SO BADLY. *TR

NHTSA ODI 10482513

I PURCHASED A 2011 CHRYSLER 200 IN JULY OF 2011. I HAVE HAD MULTIPLE INCIDENTS WHERE MY VEHICLE HAS STALLED WITH MY FOOT ON THE BRAKE SITTING AT A STOP LIGHT. I HAVE TAKEN IN THE VEHICLE TO BE SERVICED 4 TIMES IN 1 YEAR FOR THIS REASON. AND I HAVE BEEN TOLD EACH TIME IT IS SOMETHING DIFFERENT CAUSING THE PROBLEM. ALSO I HAVE HAD TWO INCIDENTS WHERE MY VEHICLE WOULD NOT START. I HAVE HAD TO HAVE IT TOWED TWICE IN ONE MONTH TO THE DEALERSHIP, AND BOTH TIMES I HAVE BEEN TOLD IT WAS MY FUEL PUMP. AND THERE IS ONE OTHER TIME I TOOK MY VEHICLE IN BECAUSE IT WOULD HAVE A SLOW CRANK AND THIS INCIDENT I WAS TOLD IT WAS MY BATTERY SO THEY REPLACED THAT. ALSO JUST TO MENTION MY VEHICLE IS CURRENTLY ONLY HAS 17,280 MILES ON IT. *TR

NHTSA ODI 10482383

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION HOWEVER, THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10480760

2011 CHRYSLER 200. CONSUMER STATES VEHICLE MAKES RATTLING NOISE AND TIRES WILL NOT STAY CORRECTLY INFLATED WHILE DRIVING *TGW THE CONSUMER STATED THE VEHICLE WOBBLED AND BOUNCED SIDE-TO-SIDE WHILE DRIVING DOWN THE HIGHWAY IN AREAS WHERE THERE WERE ROUGH RIDGES IN THE ROAD. THE CONSUMER WAS INFORMED THE VEHICLE WAS DESIGNED THAT WAY, AS THE VEHICLE HAD A HEAVY DUTY SPORT SUSPENSION. ALSO, THE SUNROOF LEAKED ON THE DRIVER'S SIDE.

NHTSA ODI 10480382

THE CHRYSLER 200 ENGINE WILL STALL WHEN COMING TO A STOP OR ALREADY STOPPED. THE ENGINE FADES SLOWLY AWAY AND THEN COMPLETELY TURNS ITSELF OFF. THIS ENTIRE ENGINE FAILING PROCESS LASTS FOR APPROXIMATELY 7 SECONDS. THIS ENGINE FAILURE POSE A SIGNIFICANT SAFETY RISK AND SOMETHING NEEDS TO BE DONE CHRYSLER DEALERSHIP ARE AWARE OF THIS ISSUE, BUT UNFORTUNATELY DON'T HAVE AN ANSWER FOR A RESOLUTION OF IT. THIS ISSUE NEEDS TO BE LOOKED AT MUCH CLOSER AND IN-DEPTH, SINCE FURTHER DELAYS COULD CAUSE ACCIDENTS AND DEATH. I PLEAD THAT CHRYSLER TAKES RESPONSIBILITY FOR THIS PROBLEM AND COMMENCE A RECALL PROGRAM OF THE CHRYSLER 200 MODEL. I'VE PERSONALLY EXPERIENCED THE ENGINE FAILING 4 TIMES ALREADY. I BROUGHT IT INTO THE CHRYSLER DEALERSHIP AND HAVE THEM TAKE A LOOK AT IT. I HAD TO LET THE CAR SIT AT THEIR SHOP FOR 2 DAYS AND THEY DID NOT OFFER/GIVE A FREE RENTAL CAR FOR ME. THIS CAR IS UNDER 1 YEAR OLD. PRIOR TO CHRYSLER I ONLY OWNED FOREIGN CARS BECAUSE OF THE PERCEIVED NOTION THAT AMERICAN MADE CARS ARE NOT RELIABLE. I DECIDED TO GIVE IT A CHANCE AND WANTED TO BUY AMERICAN, SO I GOT THE CHRYSLER 200. SO FAR THAT DECISION HAS TURNED OUT TO BE A BIG MISTAKE (UNLESS CHRYSLER OFFERS A RESOLUTION TO THIS PROBLEM). I DON'T WANT TO LOSE FAITH IN THE AMERICAN CAR COMPANY AND HOPE THAT THEY DO THE RIGHT THING. *TR

NHTSA ODI 10479744

I STOPPED AT A RED LIGHT, LIGHT WENT GREEN AND I LET OFF THE BRAKE AND CAR DOESN'T MOVE. I PUSHED THE GAS AND IT STILL DOESN'T MOVE. ALSO THE ENGINE MAKES NO NOISE.. CAR WAS STILL ON SO I HAD TO PUT IN PARK AND TURN CAR OFF AND RESTART TO GET IT GOING. VERY DANGEROUS AND THIS IS THE THIRD TIME ITS HAPPENED. *TR

NHTSA ODI 10479558

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD SHAKE WHENEVER THE GEARS WERE SHIFTED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD LUNGE FORWARD. THE CONTACT STATED THAT THE VIBRATIONS WERE NOT AS SEVERE WHEN THE AIR CONDITIONING WAS TURNED OFF. IN ADDITION, THE CONTACT STATED THAT THE BRAKES MADE A GRINDING SOUND WHEN THE VEHICLE WAS COMING TO A STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 9,826.

NHTSA ODI 10478453

THE SAFETY ISSUE OF THE HEADLAMPS NOT GIVING LIGHT ENOUGH DISTANCE. TALKING WITH NHTSA, I WAS TOLD THAT OTHER MANUFACTURERS HAVE THE SAME COMPLAINTS. CHRYSLER VP EVEN SUGGEST I LOOK INTO GETTING DIFFERENT HEADLAMPS BUT THEY WOULD NOT INSTALL THEM ON MY CAR OR PUT IT IN WRITING. *TR

NHTSA ODI 10477476

THIS IS NOT A ONE TIME OCCURRENCE. WITH THE LOW BEAM HEADLIGHTS ON IT IS LIKE A CURTAIN OVER THE ROAD AND IS CONSTANTLY MOVING. ONE MINUTE YOU CAN SEE 300' AND THE NEXT INSTANT YOU CAN'T SEE 40' IN FRONT OF YOU. THIS IS ON A TWO LANE ROAD WHERE THEIR ARE NOT LIGHTS GOING UP AND DOWN HILLS AND CURVES. NEVER IN MY 55 YEARS OF DRIVING HAVE I EVER SEEN ANYTHING LIKE THIS. I HAVE HAD IT INTO DEALER AND THEY ADJUSTED THE LOW BEAMS UP BUT, THE PROBLEM STILL HAPPENS. I HAVE ALSO REPORTED IT TO CHRYSLER AND THEY JUST SAY THEY WILL GET BACK WITH ME. IT IS VERY DANGEROUS AND WILL CAUSE A WRECK. I DON'T LIKE DRIVING IT AT NIGHT AT ALL. *TR

NHTSA ODI 10477044

HEARING FRONT END CLUNKING SOUNDS WHEN ACCELERATING FROM STOP AND SLOWING DOWN TO A STOP, AND ALSO NOTICING SLIGHT PULL ON STEERING, I BROUGHT MY CAR TO CHRYSLER DEALER IN AVONDALE, AZ. SINCE MY CAR IS UNDER WARRANTY, ONLY 15 MONTHS OWNERSHIP AND UNDER 22K MILES, I AM CONCERNED. THIS IS THE 2ND TIME MY CAR HAS HAD SERIOUS PROBLEMS; FIRST WAS THE TRANSMISSION WHICH FELL APART AT ONE WEEK AND 500 MILES. THE TRANSMISSION WAS REPLACED AT NO COST TO ME BY THIS DEALER. MY CONCERN NOW IS THE FRONT END - I WAS ADVISED THE INNER TIE ROD ENDS ARE DEFECTIVE AND MUST BE REPLACED; ITEMS ARE ON BACKORDER. WHY WOULD TIE ROD ENDS BE DEFECTIVE, SO SOON, WITH NOT EXCESSIVE MILEAGE AT THIS TIME? THE SERVICE MANAGER VERBALLY NOTED THAT MY CAR IS NOT THE ONLY ONE WITH THIS PROBLEM, AND YET, NO RECALL HAS BEEN ISSUED AT THIS TIME - WHY NOT? SHOULDN'T THE TIE RODS ALSO BE REPLACED SINCE THEY'RE NOT AFFECTED BY THE DEFECTIVE TIE ROD ENDS? IN MY OPINION, A RECALL NEEDS TO BE ISSUED FOR SAFETY CONCERNS RE: TIE ROD ENDS ON THIS VEHICLE. *TR

NHTSA ODI 10476829

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT WHILE TRAVELING BETWEEN 20-30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 19,900.

NHTSA ODI 10475781

WHILE SITTING AT A RED LIGHT DURING MY DRIVE TO WORK, THE ENGINE OF MY CHRYSLER 200 SIMPLY SHUT OFF, WITH NO WARNING LIGHT OR INDICATION ASSOCIATED WITH IT. THE CAR TURNED ON WITHOUT TROUBLE WHEN ATTEMPTING TO RESTART IT. THIS IS THE SECOND INCIDENT INVOLVING A STALL WITH THIS VEHICLE. THE FIRST WAS AUGUST 29TH, 2012, ALSO AT A RED LIGHT DURING THE DRIVE TO WORK. *TR

NHTSA ODI 10474142

STOPPED AT RED LIGHT, LIGHT TURNS GREEN, I STEPPED ON THE GAS & NOTHING HAPPENED. *TR

NHTSA ODI 10472553

THIS IS THE 2ND TIME THIS HAS HAPPENED IN 11 MONTHS. (NOT SURE OF THE EXACT DATE PRIOR TO MOST RECENT) WAS SLOWING TO A STOP, AND ONCE STOPPED, THE CAR STALLED. BOTH TIMES IT HAPPENED THE CHECK ENGINE LIGHT "WAS NOT" ILLUMINATED. EVERYTHING ON THE DASH APPEARED TO WORK NORMALLY. LIGHTS ON, RADIO ON, ETC. I HAPPENED TO FEEL THE CAR ROLLING BACKWARDS, WHILE STOPPED, AND BOTH TIMES STOOD ON THE BRAKES TO PREVENT THE CAR FROM ROLLING BACK AND STRIKING THE VEHICLE STOPPED BEHIND ME. (FIRST TIME I ACTUALLY THOUGHT I HIT THE CAR, BUT CHECKED AND DID NOT SEE ANY DAMAGE) CAR RESTARTED OK EACH TIME, AND PROCEEDED NORMALLY. IN BOTH INSTANCES, I WAS SLOWING TO A STOP (ONCE FROM COMING OFF THE HIGHWAY AND STOPPING AT A TRAFFIC LIGHT AT THE TOP OF THE EXIT RAMP, AND ANOTHER TIME SLOWING TO A STOP FROM ABOUT 45 MPH, ON A CITY STREET) HAVEN'T NOTIFIED THE DEALERSHIP (YET!) BUT BECAME AWARE OF THIS ISSUE WHEN I RESEARCHED THIS ON THE INTERNET. ADD 1 MORE CHRYSLER 200 TO THE "STALLING" ISSUE! (CANADIAN VEHICLE - ONTARIO). *TR

NHTSA ODI 10471983