What 335 owners told NHTSA about the 2011 Chrysler 200

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT ALL FOUR BRAKE PADS WERE WORN OUT WITH VERY LOW MILEAGE ON THE VEHICLE. THE CONTACT HEARD A GRINDING SOUND WHENEVER THE BRAKES WERE DEPRESSED WHILE DRIVING 10 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR AND TEAR. AS A RESULT, THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000.

NHTSA ODI 10471909

I DROVE MY CAR FOR APPROXIMATELY 25 MINUTES, I STOPPED AT STOP LIGHT AND WHEN PRESSED THE ACCELERATOR THE CAR WOULD NOT GO. I PUT THE CAR IN PARK, THEN BACK IN DRIVE AND THE STILL WILL NOT GO, THEN I PUT THE CAR BACK IN PARK, TURN THE CAR OFF AND THEN PUT THE GEAR IN DRIVE AND THEN THE CAR WOULD GO. THIS HAS HAPPENED 3 TIMES...I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY COULD NOT FIND THE PROBLEM. *TR

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AS I APPROACHED A TRAFFIC LIGHT I BEGAN TO BRAKE. AS I CAME TO A COMPLETE STOP MY CAR'S ENGINE CUT OFF AND ALL LIGHTS ON THE DASHBOARD LIT UP. I STRUGGLED TO AVOID HITTING THE CAR IN FRONT OF ME AS THE CAR CAME TO A COMPLETE STOP. I TURNED THE CAR KEY ON OFF POSITION AND CRANKED IT UP. TWENTY MINUTES LATER AS I CAME TO ANOTHER STOP THE CAR SHUT OFF AND BEGAN TO ROLL BACKWARDS INTO THE CAR BEHIND ME. I WAS ABLE TO STOP THE CAR FROM ROLLING BY HEAVILY APPLYING THE BRAKES. I PUT THE CAR INTO PARK AND CRANKED IT AND IT STARTED BUT THEN IMMEDIATELY SHUT OFF AGAIN. I WAS ABLE TO CRANK THE CAR A SECOND TIME AND DRIVE OFF. I IMMEDIATELY TOOK THE CAR TO THE DEALER. *TR

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2011 CHRYSLER 200 SEDAN. CONSUMER STATES CAR DIES RANDOMLY *TGW THE CONSUMER STATED IT DIDN'T MATTER WHETHER THE ENGINE WAS COLD, HOT OR WARMED UP. THE ENGINE WOULD COMPLETELY STOP AND SHE WOULD HAVE TO PUT THE VEHICLE IN PARK AND RE-START THE ENGINE. THE INCIDENT HAPPENED AT LEAST 15 DIFFERENT TIMES, SINCE THE VEHICLE WAS PURCHASED AND IT USUALLY HAPPENED WHEN A STOP WAS MADE IN TRAFFIC, AT A STOP SIGN, OR SLOW IN STOP AND GO TRAFFIC. THE VEHICLE WAS TAKEN TO THE SHOP AT LEAST FIVE TIMES FOR THE PROBLEM AND WAS IN THE SHOP TWICE FOR TRANSMISSION PROBLEMS. *JB

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FIRST INCIDENT OCCURRED WHEN I WAS TRAVELING ON INTERSTATE. APPROXIMATE SPEED WAS 65. I BEGAN TO SLOW IN FAR RIGHT LANE FOR EXIT RAMP. THE CAR IMMEDIATELY DIED LEAVING ME WITH NO ABILITY TO GET OFF HIGH WAY. NO POWER STEERING, LIGHTS, ETC. THE CAR DID START AGAIN AFTER BEING PUT INTO PARK AND TURNING IGNITION. VERY DANGEROUS AS FAST MOVING TRAFFIC BEHIND ME HAD TO SLAM ON BRAKES. SECOND INCIDENT OCCURRED WHEN SITTING AT A STOP LIGHT. ALL OF A SUDDEN THE ENGINE REVVED UP AND CAR JERK FORWARD INTO INTERSECTION. MY FOOT WAS ON BRAKE BUT IT STILL LURCHED FORWARD. WHEN I TOOK TO DEALER THEY SAID THEY COULD FIND NOTHING WRONG WHEN THEY RAN A DIAGNOSTIC. *TR

NHTSA ODI 10469374

IN DRIVE, COASTING TO A STOP AT A RED LIGHT, ENGINE DOWN SHIFTED AND THEN ONCE CAR AT A COMPLETE STOP, ENGINE LOST POWER - OTHER ELECTRICAL STILL WORKING BUT NOT ENGINE. HAD TO PUT CAR IN PARK, THEN TURN IGNITION KEY TO RESTART CAR. ENGINE RESTARTED AND REST OF TRIP WAS OK WITH NO PROBLEMS. *TR

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TL* THE CONTACT OWNS A 2011 CHRYSLER 200 TOURING. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING WHENEVER BRAKING TO A COMPLETE STOP. THE TRANSMISSION WOULD FAIL WHEN DRIVING AT RELATIVELY LOW SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED NO FAILURES AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,154 AND THE CURRENT MILEAGE WAS 6,700.

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WHEN SHIFTING INTO REVERSE OR DRIVE IT HAS A HARD JOLT WHEN GOING INTO GEAR. SOMETIMES IT IS SO HARD THAT IT JERKS YOUR BODY AND HEAD/NECK, AND IT SOUNDS LIKE THE TRANSMISSION IS GOING TO UNBOLT FROM UNDER THE CAR. IT DOES IT A COUPLE TIMES A DAY, AND THEN MAY STOP FOR A FEW DAYS BUT ALWAYS COMES BACK. I HAVE NOTICED ON THE DAYS IT IS NOT DOING IT I AVERAGE MORE MPG, AND WHEN IT IS DOING IT THE MPG CONTINUOUSLY DECREASES WHEN IT IS OCCURING MULTIPLE DAYS IN A ROW. ON THE DAYS THAT IT IS DOING IT MY TRANSMISSION SOUNDS MORE WHINY THAN THAN USUAL. I HAVE ALSO HAD ISSUES WHEN PUTTING IT INTO GEAR, AND PUSHING THE GAS PEDAL IT TRIES TO STALL. IT IS A PROBLEM, AND NOT "JUST THE WAY THOSE MOTORS ARE". IF IT WAS "JUST THE WAY THE MOTOR" IS THEN IT WOULD DO IT EVERY TIME YOU PUT IT IN GEAR, AND NOT COME AND GO AND BE MUCH WORSE ON SOME DAYS THAN OTHERS. AS TIME PASSES THE JOLTING IS GETTING WORSE AND HARDER. ALSO, MY BRAKES MAKE AN AWFUL SQUEEKING/GRINDING NOISE WHEN STOPPING SLOWLY (STOP SIGN) OR BACKING UP. WHEN THE CAR WAS CHECKED I WAS TOLD THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR OR BRAKES. THIS IS VERY AGRIVATING BECAUSE IT WAS BOUGHT BRAND NEW, AND I AM HAVING THESE ISSUES. I AM MAKING PAYMENTS ON A VEHICLE THAT IS HAVING THESE TYPES OF ISSUES, AND I DO NOT FEEL SAFE IN IT. THE WAY THE TRANSMISSIONS ACTS I AM AFRAID OF WHAT IT MAY DO WHILE DRIVING DOWN THE ROAD. *TR

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I WILL BE DRIVING AND WHILE SHIFTING GEARS, MY CAR WILL STOP AND SUDDENLY JOLT REALLY BAD. IT WAS SO BAD THE OTHER DAY THE CAR BEHIND US LAID ON THEIR HORN BECAUSE THEY WERE ABOUT TO HIT US. I AM SURE THAT THIS CAR THOUGHT I SLAMMED ON MY BREAKS, BUT THAT IS NOT THE CASE. THIS CAR ALWAYS STOPS THEN SURGES OR JOLTS. IT IS A MAJOR SAFETY HAZARD AND I AM VERY CONCERNED. CHRYSLER WILL NOT FIX THE PROBLEM BECAUSE THEY SAY THEY HAVE NOT DUPLICATED IT WHICH I DO NOT BELIEVE. THEY ALSO SAID THEY HAVE NEVER HEARD OF THIS ISSUE ALTHOUGH I HAVE READ ABOUT MULTIPLE CASES JUST LIKE MINE ON THE INTERNET. THIS HAPPENS TO ME VERY OFTEN! *TR

NHTSA ODI 10465892

SINCE PURCHASING THIS VEHICLE ON 12/26/2011, THE VEHICLE HAS STALLED, COMPLETELY TURNED OFF 3 DIFFERENT TIMES WHILE STOPPED AT AN INTERSECTION WAITING FOR A TRAFFIC LIGHT TO CHANGE. IN ALL THREE INSTANCES, I HAD TO PUT THE VEHICLE IN PARK AND IT RESTARTED. I FEEL THAT THIS IS DANGEROUS AND SEEMS TO BE RELATED TO NHTSA ACTION NUMBER PE12016. I AM GOING TO TAKE IT TO THE DEALER BUT BEFORE I DID, I WANTED TO SEE IF OTHER OWNERS WERE HAVING THE SAME PROBLEM OR IF ANYTHING HAD BEEN RECALLED WHEN I DISCOVERED THE NUMEROUS COMPLAINTS. *TR

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TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE OCCURRED A SECOND TIME AND WAS TAKEN BACK TO THE DEALER. THE TECHNICIANS WERE STILL UNAWARE OF THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AND THE VEHICLE RESUMED NORMALLY. THE FAILURE OCCURRED SIX DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS FOR THE IDENTICAL FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE NOR LOCATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THERE WAS CURRENTLY AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE12016 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 4,000. ...UPDATED 08-10-12 *BF THE CONSUMER STATED THE CAR HAS STALLED WHILE STOPPED AT RED LIGHTS, STOP SIGNS, ETC. ABOUT 8 TIMES. UPDATED 08/14/2012 *JS

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TL* THE CONTACT OWNS A 2011 CHRYSLER 2000S. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER HOWEVER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD FURTHER ASSESS THE FAILURE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 2,600. . UPDATED 07/27/12 *BF THE CONSUMER STATED ON THE SECOND INCIDENT AFTER BEING PARKED FOR TEN MINUTES, THE VEHICLE WOULD NOT START. IT WAS DEAD. 48 HOURS LATER THE VEHICLE DIED WHILE BEING DRIVEN. THERE WERE NO WARNINGS ON THE DASHBOARD. 45 MINUTES LATER THE VEHICLE STARTED. THE FOURTH INCIDENT HAPPENED WHILE THE VEHICLE WAS IN THE POSSESSION OF THE SERVICE REP. UPDATED 08/02/2012 *JS

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MY FIRST PROBLEM IS AN WORSENING SQUEAKING AND GRINDING IN MY BRAKES. I PURCHASED THE CAR IN OCT 2011 AND STARTED HAVING SQUEAKING BRAKES IN MARCH 2012. I HAVE RETURNED MY CAR TO THE BUYING DEALERSHIP THREE TIMES PRIOR TO MY 12,000 BRAKE WARRANTY. I WAS TOLD BY A CERTIFIED CHRYSLER MECHANIC NOTHING IS WRONG WITH MY BRAKES AND THEY DID NOT HEAR ANYTHING. MY BRAKE ISSUE HAS GOTTEN WORSE I HEAR IT CONSTANTLY WITH ANY STOPPING MOTION. I THEN TOOK MY CAR TO A NON CERTIFIED CHRYSLER MECHANIC AND I WAS SHOWN MY REAR BRAKES ARE WARPED. AND THE BRAKES ARE DEFECTIVE. THIS MECHANIC DID NOT WANT TO FIX THE ISSUE HE STATED RETURN TO YOUR DEALERSHIP BECAUSE EVEN IF WE REPLACE THE PADS THE DEFECTIVE PARTS WILL CAUSE THE PROBLEM AGAIN. I CALLED THE BUYING DEALERSHIP THAT SAME DAY AND TOLD THE PERSON IN SERVICE CENTER WHAT I WAS TOLD HE GUARANTEED HIS TECHNICIAN DID THEIR JOB AND REFUSED TO LOOK IN THE SYSTEM TO PROVIDE ME WITH EXACTLY WHAT SHE DID SINCE THE ISSUE WAS NOT FIXED. NEEDLESS TO SAY THAT INDIVIDUAL IS UNPROFESSIONAL AND TOTALLY DISREGARD MY CONCERN. I CALLED CHRYSLER HEADQUATERS FILED A COMPLAINT THAT SAME DAY. A FEW DAYS LATER I TOOK IT TO ANOTHER CHRYSLER DEALERSHIP THE TECHNICIAN AGREED MY ROTORS IN THE REAR WHERE WARPED AND "REGLOSSED THEM" THIS DID NOT FIX THE ISSUE. I RETURNED A FEW DAYS LATER TELLING HIM THE NOISE NEVER WENT AWAY. I WAS TOLD I WOULD HAVE TO PAY FOR THE NEW BRAKE PADS OR TO BE REGLOSSED. HE ADVISED ME MY PADS ARE PLACED IN A CERTAIN POSITION THAT CAUSES THEM TO MAKE THAT NOISE BUT COULD NOT GIVE ME A STRAIGHT ANSWER IF THIS WAS ABNORMAL OR NORMAL. BUT PRETTY MUCH DEAL WITH IT. I HAVE ALL THE PAPERWORK FROM EACH DEALERSHIP AND MECHANIC REGARDLESS IF THE WARRANTY IS EXPIRED IF THE BRAKES ARE DEFECTIVE THEY WILL NEVER WORK PROPERLY. MY SECOND CONCERN IS MY CAR HAS STALLED THREE TIMES IN THE MONTH OF JUNE 2012 WHILE DRIVING GOING LESS THAN 20 MILES. *JS

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TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE ACCELERATING FROM A STOP. THE VEHICLE PERFORMED AS NORMAL UPON RESTART. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,950.

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I WAS APPROACHING A TRAFFIC LIGHT AND SLOWING DOWN WHEN THE CAR STALLED WHILE I WAS STILL MOVING. ONCE THE LIGHT CHANGED, I STARTED IT UP AGAIN. IT HAD NO DIFFICULTY IN STARTING BACK UP. *JB

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TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT SHE STOPPED THE VEHICLE COMPLETELY AND IT STALLED. THE CONTACT ALSO STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE AND IT OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE PVC HOSE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,000.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE ATTEMPTING TO ACCELERATE AFTER A COMPLETE STOP. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER STATED THAT THE FAILURE COULD HAVE BEEN DUE TO A FUEL DELAY. THE FAILURE MILEAGE WAS 6,100 AND THE CURRENT MILEAGE WAS 12,625.

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CAR STALLS WHEN STOPPED IN TRAFFIC. THIS HAS HAPPENED 4 TO 5 TIMES. *TR

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I STOPPED AT A STOP LIGHT. THE VEHICLE STALLED WHILE I WAS STOPPED AT THE LIGHT. I PUT THE CAR IN NEUTRAL AND RESTARTED IT. *TR

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DRIVING DOWN THE STREET, THE MOTOR SHUT OFF. II HAD TO PUT IT IN NEUTRAL AND RESTART THE MOTOR. IT HAS HAPPENED AT LEAST 4 TIMES IN 12 MONTHS. *TT

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VEHICLE ENGINE SHUTS DOWN AT STOPS SUCH AS STOP SIGNS, RED LIGHTS ETC. COMPUTER SHOWS NO INCIDENTS. THIS HAS HAPPENED OVER A HALF A DOZEN TIMES AND IS A DANGEROUS SITUATION. *TT

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TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESOLVED FAILURE AT THE TIME BY PUTTING THE VEHICLE IN PARK AND RESTARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES BUT ONLY WHEN VEHICLE THE VEHICLE WAS AT A COMPLETE STOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO ASSISTANCE WAS PROVIDED TO THE CONTACT. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 14,000. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

NHTSA ODI 10462702

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT WHILE BRAKING TO STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 11,000.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 10 MPH. THE CONTACT WAS ABLE TO SUCCESSFULLY RESTART THE VEHICLE AND CONTINUE DRIVING. THE FAILURE HAD SINCE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO TWO AUTHORIZED DEALERS AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000.

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