What 335 owners told NHTSA about the 2011 Chrysler 200

LETTER FROM CONGRESSMAN GARRETT ON BEHALF OF CONSTITUENT RE CHRYSLER RECALL NOTICE. *SMD 2011 CHRYSLER 2011. THE CONSUMER MADE AN APPOINTMENT WITH THE DEALER. HOWEVER, THEY CANCELLED THE APPOINTMENT. THE CONSUMER REFERENCED RECALL # 13V282000.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE CHECK ENGINE AND ABS INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ADDITIONALLY, THE VEHICLE STALLED. THE FAILURE RECURRED FOR THREE YEARS. THE DEALER REPLACED TWO SENSORS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

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AFTER A SHIFTING UPDATE PERFORMED AT CHRYSLER DEALER IN JAN 2014. THE CAR S TRANSMISSION RUNS ODD. THE RPM STICKS AT 3 WHILE DRIVING 35 MPH. THE RPM GAUGE JUNE WHILE DRIVING EVEN W CRUISE SET. SLOW AND HESITANT WHILE UP HILL OR SPEEDING UP. TOOK TO DEALER 3XS W SAME ISSUE NO RESULTS. NO WARNING LIGHTS OR CODES. ONE DAY THE WARNING LIGHT DINGED A FEW TIMES WHILE DRIVING CAR BUT STILL NO LIGHTS/CODES. DEWEY SAID DRIVE IT TIL IT STALLS (IT HAS) OR TIL DASH LIGHT COMES ON. *TR

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WAS REAR ENDED BY A CAR TRAVELING AT 60MPH AND WAS PUSHED UNDER A TRUCK. THE ENGINE POPPED UP AND THE BACK WAS PUSHED UP INTO BACKSEAT. I WROTE TWICE BUT NEVER HEARD NOTHING BACK. I GO TO COURT FOR MY ACCIDENT SINCE THE OWNER OF TRUCK SUING ME AND DRIVER BEHIND ME JUNE 30, 2014. MY CAR WAS TOTALED WITH COST OF REPAIR $21000 ON A CAR I HAD FOR APPROX 8 MONTHS. DATE OF ACCIDENT WAS 6/9/12 NOT ONE AIR BAG CAME OUT/ DEPLOYED. I WAS TAKEN TO HOSPITAL IN AMBULANCE ON A STRETCHER. WHAT CAN I DO? *JS

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CAR IS A CHRYSLER 200 , 2011 , I WAS MAKING A RIGHT TURN, AND THE CAR STALLED , THE SPEED WAS AROUND 10 MPH , I CONTACTED THE CHRYSLER DEALER NEAR MY HOME AND THEY TOLD ME THAT " DO NOT KNOW WHY THE VEHICLE STALLED " I EXPLAINED , I WAS DRIVING MAKE A RIGHT TURN AND CAR STALLED, AND NOTHING WORKS , CAR DIE , TOLD ME TO BRING THE VEHICLE AND I WILL BE CHARGE FOR IT. I WHEN TO THIS SITE AND I FOUND OUT THAT IS A KNOWN ISSUE WITH THIS CAR , WHY THE DEALER TOLD ME THAT ? AND WHY THE NHTSA DO NOTHING ABOUT, IS VERY DANGEROUS, I COULD BE INVOLVE IN AN ACCIDENT, COULD BE INJURY OR A FATAL . NHTSA WAITING TO BE FATALITY IN ORDER TO GET INVOLVED????? WHY WE HAVE TO DIE ? TO TAKE ACTIONS.PLEASE FIX THIS TERRIBLE ISSUE. *TR

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FIRST INCIDENT I WAS LEAVING A PARKING LOT MY CAR STALLED,2ND AFTER A STOP SIGN, 3RD PULLING OUT OF A DRIVEWAY. AND TODAY AT A STOP LIGHT. CANNOT GET AN APPOINTMENT AT DEALERSHIP FOR 3 WEEKS SINCE I NEED A LOANER CAR. IF IT HAPPENS AGAIN,I WILL DRIVE IT THERE AND DEMAND IT BE FIXED. *TR

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CAR HAS GONE DEAD WHEN SLOWING DOWN TO MAKE A TURN. BRAKE LIGHT ON DASH FLASHED AND WHEN I TRIED TO BREAK AT AN UPCOMING STOP SIGN MY BREAKS WENT TO THE FLOOR. AIR BAGS DID NOT DEPLOY WHEN THIS HAPPENED. *TT

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FOR NO REASON HOOD LATCH RELEASES. IT HAS HAPPENED A TOTAL OF 6 TIMES. AFTER THE FIRST 3 TIMES THE HOOD LATCH WAS REPLACED BY DEALER. IT HAS HAPPENED AGAIN 3 MORE TIMES. I NOTICED IT WHEN TRYING REMOTE START AND ENGINE WONT START. NOTICED AGAIN WHEN DRIVING AND NOTICED THAT THE HOOD WAS SHAKING AND HAD TO PULL OVER TO CLOSE THE HOOD. THE LAST TIME I JUST SAW THAT THE HOOD LINE WAS SITTING HIGH AND HAD TO CLOSE THE HOOD. *TR

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TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE VEERED OUT OF CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE CONTROL ARM BUSHINGS HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT ILLUMINATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN STATED THAT THE HEAD LIGHTS WERE WORKING BASED ON STANDARDS. THE MECHANIC ALSO ADVISED THAT THEY WERE UNABLE TO ALTER THE DESIGN OF THE HEADLIGHTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 16,000.

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TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 50 MPH ON WET ROADS, HE WOULD LOSE CONTROL OF THE REAR END OF THE VEHICLE AND SWAY TO THE LEFT. THE CONTACT COULD NOT DRIVE OVER 15 MPH IN ICY ROAD WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A FULL ALIGNMENT WAS PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE APPROXIMATELY FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.

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WHEN IN REVERSE THE BACK BRAKES SQUEAK. TOOK THE VEHICLE IN AND WAS TOLD THAT THIS WAS NORMAL, I TOOK THE CAR BACK AND WAS TOLD THAT WHEN IT IS COLD OR HOT THE BRAKES WOULD MAKE THE LOUD SQUEAKING SOUND. THE NEXT TIME I WENT BACK WAS TOLD THAT CHRYSLER IS AWARE OF THE PROBLEM BUT THERE IS NO FIX. I'M HAVE BEEN TOLD SEVERAL TIME THAT THERE IS NO FIX. *TR

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MY HEATER QUIT WORKING ON PASSENGER SIDE. IT WILL NOT BLOW HOT AIR THROUGH DEFROST, VENTS OR FLOOR ON THAT SIDE. TOOK IT TO DEALERSHIP AND THEY CLAIM I NEED NEW RADIATOR, RESERVOIR BOTTLE AND HEATER CORE DUE TO SLUDGE FROM FACTORY. ITS GOING TO BE SIXTEEN HUNDRED DOLLARS TO FIX. CHRYSLER ADMITS TO THIS PROBLEM IN THE 2012 MODEL BUT NOT 2011. I FEEL LIKE THIS SHOULD BE A RECALL AND CHRYSLER BE RESPONSIBLE FOR FIXING IT. *TR

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LIVE IN MN. WHEN DRIVING ON WET OR ICY ROADS THE REAR END SWAYS BACK AND FORTH SO MUCH YOU FEEL LIKE THE CAR WILL SWAY SO FAR OUT OF CONTROL AND CAUSE AN ACCIDENT. THE FIRST WINTER OWNED THE CAR I STARTED TO ACCELERATE DOWN THE HIGHWAY AND THERE WAS SOME DRY TAR BUT ALSO NARROW STRIPS OF ICE HERE AND THERE BUT I COULD NOT EVEN GET MY SPEED UP 30 MPH WITHOUT THE BACK END OF THE CAR SWAYING SO HARD I HAD TO PULL OFF TO THE SHOULDER OF THE ROAD FOR FEAR OF CAUSING A WRECK. WE'VE BEEN TO THE DEALERSHIP WITH OUR COMPLAINT BUT NO REMEDY FROM THEM. RIGHT NOW MY DAUGHTER AND HER FATHER ARE DRIVING THIS CAR FROM ILLINOIS (DEC 2013) AND THEY INFORMED ME THAT THE HIGHWAY IS WET AND THEY CAN'T EVEN GET UP TO THE SPEED LIMIT WITHOUT THE BACK END SWAYING HARD BACK AND FORTH. I AM GOING TO CONTACT THE DEALERSHIP AGAIN AND SEE IF THEY CAN PROVIDE RESOLUTION. I'VE READ SIMILAR STORIES ONLINE AND WISH THE CHRYSLER CORPORATION WOULD RECALL THIS VEHICLE, IT IS VERY DANGEROUS. WE DO NOT WANT TO OWN THIS ROAD HAZARD ANY LONGER. I DON'T WANT ANYONE IN MY FAMILY TO DRIVE THIS CAR IN THE RAIN OR SNOW ANYMORE. I'M TERRIFIED THIS VEHICLE WILL CAUSE THE DEATH OF SOMEONE!! *TR

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UNSAFE FOR WINTER DRIVING. 1ST. TIME DRIVEN ON PATCHY ICE ON STATE HIGHWAY CAR WAS ERRATIC. EVERY TIME THE CAR CROSSED AN IRREGULAR UNEVEN PATCH IN THE ROAD (I.E. PATCH OF ICE OR HARD PACK SNOW) CAR VEERS SUDDENLY, VIOLENTLY LEFT OR RIGHT. DEALER SUGGESTED TAKING SNOW TIRES OFF AND PUTTING MATCHED SET OF TIRES BACK ON THINKING THE MISMATCHED SET AFFECTED THE STABILITY CONTROL. RESULT WAS SAME WITH MATCHED TIRES. CHRYSLER 200 ONLINE FORUM SHOWS MANY OWNERS WITH SAME COMPLAINT. MAY BE DESIGN FLAW, REAR WHEEL BASE WIDER THAN FRONT WHEELS. REAR WHEELS WILL NOT TRACK STRAIGHT WHEN ENCOUNTERING UNEVEN PATCHES OF ICE OR SNOW. IN MY 35 YEARS OF DRIVING IN NORTHERN MICH. IT'S THE WORST CAR I'VE DRIVEN IN THE WINTER. I JUST BOUGHT IT, AND NOW MY WIFE IS AFRAID TO DRIVE IT. *TR

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TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT ATTEMPTED TO BRAKE HOWEVER, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT WHEN THE BRAKES WERE DEPRESSED, THE TRANSMISSION WOULD EXHIBIT A GRINDING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC STATED THAT THERE WAS NO DIAGNOSIS FOR THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 20,000. THE CURRENT MILEAGE WAS 25,000.

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MY CHECK ENGINE LIGHT HAD BEEN COMING ON. THEY CHECKED IT WHEN I GOT MY OIL CHANGED ON 9/13 BUT IT TURNED OFF THAT MORNING. IT CAME BACK ON THE MORNING OF 9/17 AND LATER THAT AFTERNOON WHEN I WAS PULLING INTO A RESTAURANT THE CAR SHUT OFF WHILE I WAS GOING THROUGH THE PARKING LOT. I WAS ABLE TO TURN IT RIGHT BACK ON AND THE CHECK ENGINE LIGHT WAS OFF AGAIN. IF I HAD BEEN CROSSING INTO TRAFFIC WHEN THIS HAPPENED I WOULD HAVE BEEN HIT. I WAS LUCKY TO BE IN A QUIET PARKING LOT AT THE TIME. *TR

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THIS VEHICLE IDLE BY ITSELF, WHEN I MAY ANY STOPS AND PUT MY FOOT ON THE BRAKES, THE CAR TRIES TO TAKE OFF, OR MOVE FORWARD WITHOUT PRESSING THE GAS, AND IT MAKES VERY LOUD NOISES, LIKE BOOMS, LIKE THE GAS LINE IS POPPING, AND THIS HAPPENS DAILY. *TR

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LOW BEAM ILLUMINATION IS VERY POOR ON THIS VEHICLE AND MODEL YEAR. IN DARK AREA WITH LITTLE TO NO STREET LIGHTING IT IS VERY EASY TO VEER OFF THE ROADWAY DUE TO LACK OF VEHICLE HEADLIGHT ILLUMINATION. MY BEST ESTIMATE IS THAT THE LOW BEAMS ON THIS VEHICLE ONLY ILLUMINATE ABOUT 2 TO 3 CAR LENGTHS AHEAD. ILLUMINATION OFF TO SIDES OF VEHICLE IS ALSO VERY POOR. I WOULD TRULY BE SHOCKED OF NO ONE HAS BEEN MAIMED OF KILLED YET AS A RESULT OF THIS VEHICLES VERY POOR LIGHTING. *TR

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WAS SITTING STILL IN A MEDIUM AND WAS REAR ENDED. THERE WAS NO DEPLOYMENT OF AIRBAG,OTHER SYSTEM REQUIREMENT OR NOTIFICATION. *TR

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I SEE SOME CHRYSLER PRODUCTS ARE BEING RECALLED DUE TO A FAULTY VALVE IN THE GAS TANK. I HAVE A 2011 200 THAT MAY HAVE THE SAME PROBLEM. I HAVE A 16.9 GALLON TANK. AFTER 13 GALLONS, SOMETHING TURNS THE GAS PUMP OFF. IT IS IMPOSSIBLE TO GET MORE THAN 13 GALLONS IN THE TANK. I HAVE HAD THE TANK DRAINED BY CHRYSLER TO VERIFY MY CLAIM. WHICH THEY DID. THEY TOLD ME THEY WERE DESIGNED THAT WAY TO PREVENT OVER FILLING. THE LAST CHRYSLER MECHANIC I TALKED TO SAYS ITS A FLAW IN THE GAS TANK. CHRYSLER WILL NOT ADMIT THERE IS A PROBLEM. COULD THIS BE THE SAME PROBLEM? *TR

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TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT REDUCED SIGNIFICANTLY WHILE DRIVING APPROXIMATELY 15 MPH. THE FAILURE ONLY OCCURRED WHENEVER DRIVING DOWN AN INCLINE OR MAKING A RIGHT TURN, WHICH DISTORTED THE CONTACT'S VISION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER NUMEROUS TIMES AND THE HEADLAMPS WERE READJUSTED EACH TIME BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 62.

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THE PROBLEM: POPPING #33 FUSE (SWITCH BANK/DIAGNOSTIC LINK CONNECTOR/PCM), HAVE BEEN REPLACING FUSES EACH AND EVERY TIME SO I CAN GO ON WITH MY BUSINESS. I FIND THAT IT HAPPENS BETWEEN SHIFTING GEARS. IT DOES NOT MATTER IF YOU ARE IN DRIVE/AUTOMATIC MODE OR AUTO-STICK MODE. DID NOT TURN MY CAR IN RIGHT AWAY (NOW I WISH I WOULD HAVE) BECAUSE I WOULD HAVE FELT SILLY IF I HAD MY CAR TOWED AND THE TECH. FOUND THAT A $.25 FUSE WAS BLOWN. THIS IS A VERY SERIOUS ISSUE WITH A RISK FACTOR THROUGH THE ROOF BECAUSE THE DRIVE TRAIN COMPLETELY SHUTS DOWN. NO POWER STEERING, NO POWER BRAKES. AT HIGHWAY SPEEDS YOU PUCKER UP AND HOPE YOU CAN MAKE IT TO THE SIDE WITHOUT GETTING INTO AN ACCIDENT BEFORE YOUR CAR COMES TO A COMPLETE STOP. FIRST TIME IT HAPPENED, IT JUST RAINED HEAVILY AND I THOUGHT SOMETHING GOT WET - ENTERING THE FREEWAY UP SHIFT FROM 2ND-3RD 34084 MILES SECOND TIME, TURNING INTO MY DRIVEWAY DOWNSHIFT FROM 2ND TO 1ST - COINCIDENCE? 35028 MILES THIRD TIME, ABRUPT STOP DOWNSHIFT FROM 6TH TO 1ST 36013 FOURTH TIME - PULLING INTO WORK DOWNSHIFT FROM 3RD TO 2ND 37112 FIFTH TIME - SLOWING DOWN ON EXPRESSWAY DOWNSHIFT 5TH TO 4TH 38223 SIXTH TIME - SLOWING TO A STOP DOWNSHIFT 2ND TO 3RD 38,764 SEVENTH TIME - DURING RUSH HOUR STOP AND GO TRAFFIC (THE LAST STRAW) UP-SHIFT 2ND TO 3RD 39,134 EIGHTH TIME - WITHIN 15 MINUTES OF SEVENTH TIME STOPPING AT A STOP LIGHT. DOWNSHIFT 2ND TO 1ST 39,146 NINTH TIME - NEXT MORNING ON MY WAY TO THE DEALERSHIP - UP-SHIFT FROM 4TH TO 5TH 39,164 WENT TO DEALERSHIP AND MADE AN APPOINTMENT. LUCKILY I AM CONSCIOUS OF MY SURROUNDINGS AND WAS ABLE TO GET OUT OF HARMS WAY EVERY TIME. I WILL NOT LET MY WIFE DRIVE THIS CAR, FOR HER SAFETY, UNTIL IT IS FIXED. IS THERE A DOCUMENTED FIX FOR THIS? *TR

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WHEN I WAS MAKING A GRADUAL RIGHT HAND TURN (CURVE TO THE RIGHT) AT APPROXIMATELY 15 MPH, ON FLAT LAND, I EXPERIENCED TOTAL ENGINE SHUTDOWN, ELECTRICAL SHUTDOWN, AND LOSS OF POWER STEERING IN A SPLIT SECOND - WITHOUT WARNING. AFTER I GATHERED MY COMPOSURE, I PUT THE CAR IN PARK, TURNED THE IGNITION OFF, THEN TURNED THE IGNITION BACK ON AND I WAS ON MY WAY WITHOUT ISSUE SINCE. MY 2011 CHRYSLER 200 (4 CYLINDER) HAS ONLY EXPERIENCED THIS 1 TIME, BUT ONCE IS DEFINITELY ENOUGH FOR ME! *TR

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AFTER MINIMAL RAIN, THE DRIVER'S SIDE HEADLIGHT ASSEMBLY FOGGED UP AND ACCUMULATED DROPS OF WATER INSIDE THE SEALED UNIT. TOOK VEHICLE TO DEALER, TECHNICIAN SAID SEAL AROUND UNIT IS CRACKED AND NEEDED TO BE REPLACED. DEALER CHARGES OVER $500 DOLLARS FOR REPLACEMENT. NIGHTTIME VISIBILITY IS DRASTICALLY REDUCED. REPAIR IS NOT COVERED UNDER ANY WARRANTY. THIS IS AN ISSUE CHRYSLER KNOWS ABOUT BUT HAS NOT ISSUED A RECALL. *TR

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