What 279 owners told NHTSA about the 2011 Buick Regal Eassist

PISTON RING FAILURE CAUSING MASSIVE OIL CONSUMPTION TIMING CHAIN TENSIONER FAILURE

NHTSA ODI 11145049

I WAS SITTING IN MY BROTHERS YARD WITH MY CAR CRUNK UP AND WHEN I BEGAN TO PUT IT IN REVERSE IT STARTED MAKING A STRANGE NOISE. SO WHEN I PUT IT BACK IN PARK THE NOISE STOPPED. SO I PUT THE CAR BACK IN REVERSE SO I COULD BACK OUT HIS DRIVEWAY, BUT THIS TIME THE CAR WOUND NOT MOVE. SO I PUT IT IN DRIVE TO SEE WOULD IT GO FORWARD AND IT DID FOR MAYBE A HUNDRED FEET BUT IT WOULD NOT SWITCH OUT OF SECOND GEAR.

NHTSA ODI 11143996

CHECK ENGINE LIGHT ON. CODE P0011 PRESENT. INDICATING OVER-ADVANCED CAMSHAFT POSITION SENSOR. WHILE PERFORMING A U-TURN, THE VEHICLE DIED/LOST ENGINE POWER AND STEERING LOCKED IN PLACE IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS SPREAD ACROSS THREE LANES, AS I WAS IN THE MIDDLE OF MY U-TURN, WITH ONCOMING TRAFFIC APPROACHING. LUCKILY, I WAS ABLE TO START THE CAR BACK UP AND REGAIN CONTROL JUST AS TRAFFIC NEARED MY POSITION. ALMOST DEADLY SITUATION. ALSO NOTICING ENGINE HESITATION AS WELL AS SHAKING OF THE VEHICLE WHILE IDLING.

NHTSA ODI 11143590

ON 10/17/2018, I WAS LEAVING OUT OF MY WORKPLACE PARKING LOT, WHILE PULLING ON TO THE ROADWAY. MY SUNROOF EXPLODED SENDING GLASS ALL OVER MYSELF AND INSIDE OF MY VEHICLE AND I IMMEDIATELY PULLED OVER TO SEE A GAPING HOLE IN MY SUNROOF.

NHTSA ODI 11141334

TAMARA RECALL; MY BUICK REGEAL IS 2011 WITH 84000 MILEAGE. A FRUSTRATING ROTTING/GRANDING NOISE COMES OUT FROM THE ENGINE FROM THE CAR IGNITION TURN ON TO ACCELERATING FR0-25MPH, BEFORE THE ANNOYING NOISE STOP. ENGINE ALSO MISFIRE AND CAR DIES WHEN IT LIKES; STABILITY CONTROL INDICATE ON THE SCREEN. WHEN CHECK ONLINE, LOTS OF PEOPLE HAVE COMPLAINED ABOUT THE SAME PROBLEM AND HOW DIFFICULT FOR IT TO BE RESOLVE AS MANY THINGS BROCKEN CAN CAUSE THE PROBLEMS.

NHTSA ODI 11132660

BRAKE PEDAL STAY DOWN AND DOES NOT RELEASE CAUSING HEATING AND REDUCE ACCELERATION. IT IS A SAFETY ISSUE DURING FAST MOVING AND CAN'T PREDICT THE CAR MOVEMENT. BRAKE AND ACCELERATOR PEDAL ASSEMBLY NOT DESIGN TO WORK IN A WIDE RANGE OF TEMPERATURES. IT IS SERIOUS DANGER IN THE HIGHWAY DRIVING.

NHTSA ODI 11130387

VEHICLE HAD 45000 MILE'S WHEN I BOUGHT IT IN OCT 2017 AND NOW HAS 47500 MILES. CAR HAD NO PROBLEMS AND DROVE AND LOOKS LIKE NEW. LAST WEEK (09/07/18) IT STARTED BUCKING GOING DOWN ROAD AT @30MPH, THEN WOULD JUMP INTO GEARS AT STOP. THEN DID NOT WANT TO GO INTO REVERSE. WOULD NOT SHIFT OUT IN FORWARD GEARS. MANUAL WOULD NOT WORK EITHER. WE WERE STUCK IN TRAFFIC AT BUSY INTERSECTION...ALL IN ABOUT 10 MINUTES TIME. LIMPED TO AAMCO TRANSMISSIONS AND LEFT IT...DIAGNOSIS WAS NEEDED TO REBUILD TRANSMISSION..COST;3400.00 HAVE READ THIS HAS HAPPENED ON OTHER 2011 MODELS. SHOULD HAVE BEEN A RECALL..45000 MILES IS STILL LIKE NEW AND THIS SHOULD HAVE AND COULD HAVE BEEN AVOIDED..I WAS LUCKY TO HAVE NOT BEEN IN AN ACCIDENT. WAS JUST DRIVING NORMAL IN CITY WHEN HAPPENED.

NHTSA ODI 11129168

A LOT OF PRESSURE IS NEEDED IN ORDER FOR THE BRAKE LIGHT TO ILLUMINATE. THE BRAKE LIGHT ONLY ILLUMINATES WHEN AT A COMPLETE STOP BUT NOT WHEN GRADUALLY ATTEMPTING TO SLOW DOWN AND STOP. I HAVE HAD MY CAR AT A REPAIR SHOP AND DURING THE DISCUSSION I WAS TOLD THAT I WOULD HAVE TO ADD MORE PRESSURE TO THE BRAKES FOR THE BRAKE LIGHT TO ILLUMINATE. THIS COULD CAUSE A SERIOUS ACCIDENT BECAUSE CARS BEHIND ME ARE NOT ALLOWED ENOUGH TIME TO STOP IN AN APPROPRIATE TIME. I HAVE BEEN STOPPED BY THE POLICE ON SEVERAL OCCASIONS FOR THIS ISSUE ONLY TO FIND OUT THAT MORE PRESSURE IS NEEDED ON THE BRAKES FOR THE LIGHT TO ILLUMINATE. THIS IS NOT GOOD AND MAKES ME FEAR FOR MY SAFETY.

NHTSA ODI 11128216

AFTER THE CAR SITTING IN THE SUN, DRIVING IN SLOW TRAFFIC THE CAR IS RUNNING ROUGH, THE GAS MILLAGE DROPPED, THE BRAKE MAKING NOISE WHEN YOU STOP. WHEN ACCELERATE THERE IS GRINDING NOISE. I PULLED TO THE SIDE AND TURN OFF THE CAR FOR FIVE MINUTES, I START THE CAR AND IT RUN AS NORMAL. THIS WAS HAPPENING BEFORE FOR 2 MONTH. TAKE IT TO THE DEALER 3 TIMES, THEY ADVISE THERE IS NOTHING WRONG. LAST TIME THEY CLEAN THE BEARINGS AND IT DID NOT HELP. FINALLY THEY ADVISE TO REPLACE THE MODULAR FOR THE BRAKE AND THE ACCELERATOR AND IT REQUIRED REMOVE THE DASH BOARD AND LOT OF LABOR TIME. THEY ARE NOT SURE 100% IT WILL WORK AS IT IS NOT SHOWN ON THE SCAN

NHTSA ODI 11120982

THE THROTTLE BODY HAS A DEFECT WHICH SHUTS OFF ALL POWER TO VEHICLE WITH NO NOTICE. THE ENGINE AND TRANSMISSION LOCK UP YOU LOSE ALL STEERING CONTROL AND NO BRAKES. ALSO NO LIGHTS SO WHEN IT HAPPENS AT NIGHT IT IS PITCH BLACK. GM DOES KNOW ABOUT THE PROBLEM AND WHEN I QUESTIONED THEM ABOUT THE LOSS OF LIFE LIKE WHAT HAPPEND WITH THE CHEVY CRUZE ALL MEMBERS OF GM ARE TOLD TO HANG UP THE PHONE. IT HAS HAPPEND ON SEVERAL OCCASIONS AND THE DEALERSHIP SENT ME BACK ON THE ROAD KNOWING THE PROBLEM. DEALER REP SAID IF I WAS A BETTER CUSTOMER THAY MAY HAVE DONE MORE FOR ME.

NHTSA ODI 11120703

THE BRAKE PEDAL DOES NOT RETURN WHEN INTERIOR TEMPERATURES ARE VERY HIGH CAUSING BRAKES TO DRAG AND POTENTIALLY OVERHEAT AND PREMATURELY WEAR. IT WAS FIRST NOTICED WHEN ENTERING VEHICLE AFTER BEING PARKED FOR A WHILE.

NHTSA ODI 11112802

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ENGINE FAILURE WHILE REVERSING OUT OF A PARKING SPACE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TOWED TO LA FONTAINE BUICK GMC OF ANN ARBOR (500 AUTO MALL DR., ANN ARBOR , MI 48103, (734)7079368) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND CAUSED THE ENGINE TO SEIZE. IN ADDITION, METAL SHAVINGS WERE FOUND IN THE ENGINE. THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

NHTSA ODI 11100155

WE ARE BIG FANS OF OUR BUICK'S, AS OF NOW WE'VE OWNED THREE AND HAVE HAD NO PROBLEMS. BUT NOW WITH ONLY 87,000 MILES ON IT THE TIMING CHAIN GUIDE TENSIONER HAS TO BE REPLACED. IT WAS DIAGNOSED IN AN EMISSIONS TEST. WE'VE LOOKED ON LINE FOR A RECALL AND ALL WE SEE ARE SO MANY OTHERS WITH THE SAME ISSUE AND NO HELP. THIS IS EXTREMELY FRUSTRATING TO US AS BUICK OWNERS . I'M ASKING THAT YOU RECALL THIS ISSUE AND KEEP US BUICK OWNERS. IT'S A VERY COSTLY ISSUE TO REPLACE AND FOR LESS THAN 90,000 MILES ON OUR REGAL THAT'S NOT NORMAL. I AM ASKING YOU TO CONTRIBUTE/REIMBURSE US FOR AT THE VERY LEAST A PORTION OF THE COST. WITH A BABY ON THE WAY WE HAD NO CHOICE BUT TO TAKE IT IN FOR THE REPAIRS. WE'D LOVE TO CONTINUE WITH PURCHASING BUICKS IN THE FUTURE BUT IF THIS WILL NOT BE LOOKED INTO WE WILL HAVE TO RETHINK GM PRODUCTS. PLEASE HELP ALL YOUR LOYAL CUSTOMERS. WHATEVER YOU CAN DO WILL BE GREATLY APPRECIATED..

NHTSA ODI 11100210

HI, I'M WRITING TO FILE A SAFETY COMPLAINT. THE BUICK DEALERSHIP WILL NOT PERFORM THE MANUFACTURER SAFETY RECALL FREE OF CHARGE. GM RECALL NUMBER: 2030710 NHTSA RECALL NUMBER: 16V517 INOPERATIVE POWER SEATS, SEAT FIRES AND SEAT HEATING MODULE CONNECTOR MELTING THE DEALERSHIP STATED WE WOULD NEED TO PAY $700 TO REPAIR THE PASSENGER SEAT'S INOPERATIVE MOTOR BEFORE THEY COULD PERFORM THE RECALL. THE OTHER RECALL ON THIS VEHICLE WAS NOT PERFORMED. BUICK RECALL NUMBER: N120212 NHTSA RECALL NUMBER: 12V484 TURN SIGNAL LAMP OUTAGE INDICATOR NOT WORKING HOW SHOULD I PROCEED? THANK YOU!

NHTSA ODI 11098095

TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A LOUD WHINING NOISE. THE VEHICLE WAS TAKEN TO COPPLE CHEVROLET GMC IN LOUISVILLE, NEBRASKA WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE TIMING CHAIN FAILED AND WAS ALSO REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11097762

I HAVE HAD THE HEADLIGHTS REPLACED TWICE. WHERE YOU PLUG IN THE HEADLIGHT (LOW BEAM), IT MELTS AND THE HEADLIGHT WILL NOT WORK ANYMORE.

NHTSA ODI 11089876

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE HEAD LAMP FAILED TO ILLUMINATE. THE CONTACT REMOVED THE ASSEMBLY AND FOUND THAT THE PLUG THAT CONNECTS TO LIGHT BULB WAS MELTED. THE CONTACT CALLED THE DEALER KEN FOWLER BUICK OF UKIAH CALIFORNIA AND WAS ADVISED THAT THEY DID NOT SELL JUST THE PLUG; THE ENTIRE ASSEMBLY HAD TO BE PURCHASED. . THE FOLLOWING WEEK THE SAME FAILURE OCCURRED, BUT ON THE PASSENGER SIDE AND THE PLUG WAS BURNED INTENSIVELY, THAT EVEN THE HARNESS WAS MELTED ON THIS OCCASION. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. *TT *CN

NHTSA ODI 11081531

THE VEHICLE SEEMS TO WANT TO CUT OFF WHILE AT A TRAFFIC LIGHT! I SIMPLY DO NOT UNDERSTAND WHY THE ENGINE SEEMS TO BE SO LOUD. I HAD BOTH SHOCKS AND STRUTS REPLACED AFTER PURCHASING THIS VEHICLE. THE ENTIRE FRAME SEEMS TO NOSE DIVE OR "WANDER" WHILE I AM DRIVING ON THE HIGHWAY, TOTALLY UNCOMFORTABLE FEELING. TIRES ARE BASICALLY NEW I JUST DON'T KNOW WHAT SEEMS TO BE GOING ON WITH THIS CAR!

NHTSA ODI 11064874

UNEXPLAINED ENGINE STALLING; ROUGH IDLE AND NOISE ON START. VEHICLE SPUTTERS

NHTSA ODI 11063331

BROKEN PURGE VALVE

NHTSA ODI 11063332

ENGINE NOISE AT START-UP AND IDLE; EXCESSIVE OIL CONSUMPTION

NHTSA ODI 11063334

VEHICLE RUNNING ROUGH AND STALLING; 2ND REPLACEMENT OF TIMING CHAIN, FUEL PUMP TENSIONER/BELT

NHTSA ODI 11063337

VEHICLE STILL STALLING; REPLACED BELT AND TENSIONER 3RD TIME SINCE AUG 2014

NHTSA ODI 11063340

BOUGHT MY CAR FROM A REPUTABLE DEALER. THE CAR WAS A FUN TOY FOR ME TO DRIVE. MY 2011 REGAL APPARENTLY HAD HAS A TRANSMISSION PROBLEM. THE SHOP SAYS NEEDS A NEW TRANSMISSION BECAUSE EVERYTHING IS SEALED AND CAN'T BE SERVICED. ANYWAY MULTIPLE TIMES I'M ON THE ROAD AND IN TOWN AND THE CAR DRIVES OKAY, BUT AS SOON AS MERGE ONTO THE HIGH WAY THE CAR STALLS. HERES WHAT HAPPENS AS SOON AS I MERGE ONTO THE HIGH WAY THE RPM'S GO WAY UP. THE TRASSMISSION IS STALLED.THE CAR WON'T ACCELERATE. MULTIPLE TIMES I'VE ALMOST HAD AN ACCIDENT. THE INSTRUMENT CLUSTER HAS "D" FLASHING AND ENGINE LIGHT IS OFF. I PULL OVER THE SIDE OF THE ROAD TURN THE CAR OFF, AND THEN RESTART THE CAR AND THEN IT WORKS AGAIN. THIS SUCKS. IT HONESTLY A 50 50 CHANCE THE CAR TRANSMISSION WILL STALL WHEN I MERGE ONTO THE HIGHWAY. I FEEL THIS IS A RECALL ISSUE. MANNY PEOPLE HAVE COMPLAINED ABOUT THIS RECENTLY AROUND THE SAME MILLAGE OF MINE. AROUND 100,000 MILES. ONLY PROBLEM IS BUICK TAKES BLAME ON THE SAME PROBLEM WITH THE ENCLAVE,BUT NOT THE REGAL. WHAT A SHAME.

NHTSA ODI 11062133

TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SEIZED AT A RED LIGHT AND NEVER RESTARTED. THE CONTACT STATED THAT THE TIMING CHAIN FAILED AND DISRUPTED THE ENGINE, LEAVING THE VEHICLE INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS VISUALLY DIAGNOSED. THE VISUAL DIAGNOSIS DETERMINED THAT THE FAILURE PART WAS THE TIMING CHAIN. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 69,926. *TT *TR

NHTSA ODI 11061114