What 279 owners told NHTSA about the 2011 Buick Regal Eassist

While driving on the highway at 60 mph, warning on dash came on saying “engine power reduced” and drop down speed to around 25 mph and I could not accelerate more than 25 mph on the highway which could have caused an accident because of the traffic flow behind me. I put a code scanner under the dash and it read code P2138, Throttle pedal position sensor switch.

NHTSA ODI 11737701

The contact owns a 2011 Buick Regal. The contact stated that while driving at 30 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000.

NHTSA ODI 11692104

The cars mileage was altered due to car being wrecked prior and the other car that was used to replace wrecked parts was hidden and vin number was altered. Copart Inc and ICT Sharp Rides are party's involved, I bought car on 12/28/2023 mileage was listed as 132525

NHTSA ODI 11583341

I hit a deer going 60 mph and the airbag didn’t deploy, the service airbag light came on after I hit it. I’d assume that means the airbag tried to deploy but ran into an issue

NHTSA ODI 11569550

Driver side headlamp draws moisture, keeps blowing bulbs at 104.99 a pop. Water gets in the headlight assembly and shorts out the ballast. This happens even when driving down the road at random. It could be pitch black and suddenly you have no headlights and are forced to drive with only fog lamps

NHTSA ODI 11562312

I was parking in marked space. I had turned into space, my foot was off the gas pedal. The car was 3/4 into the space when it malfunctioned and rapidly accelerated into a hardened snow bank. i instantly braked but there was not enough space to avoid collision.

NHTSA ODI 11552406

When pulling into parking space the car rapidly accelerated on its' own and crashed into the car in the next parking space. I did not have my foot on the gas, the car was simply idling. The acceleration was so rapid that applying the brake was useless.

NHTSA ODI 11552410

Preparing to park into a parking space in an off street parking lot the vehicle forcefully and rapidly accelerated on its' own and crashed into a fence. I was not accelerating. I attempted to stop the car using the brakes but they did not engage quickly enough to stop the rapid, forceful, and without warning acceleration. Buick has been contacted about the defect. Buick ran extensive diagnostics on the car and denies there is a defect. Police came to the scene and advised that given the 2 other incidents that I have experienced, the car is unsafe to drive given potential damage to others. A police report was filed.

NHTSA ODI 11552417

The subframe rotted into rusted into

NHTSA ODI 11551524

The two systems that failed are the airbag release on the front passenger side and the stabilitrak system. Both systems show error lights on the dash. The front seat passenger does not have airbag protection. The stabilitrak system error light appears intermittently and when the traction system goes off the car brakes almost stop the car while driving. We go to Royal Buick in Tucson, Arizona. We worked with Germaine Kendrick. I've attached the dealer service invoice dated April 14, 2023. The invoice summarized the problem and stated that 1) a new seatbelt assesmbly is needed and 2) the service technician states that they can not replicate or repair the traction problems. Today is June 11, 2023. We are still waiting for the seatbelt assembly to "arrive". There is no solution for the traction system. We have phoned and texted 4 times. The most recent conversation on June 5th with "Chris" was interesting; Chris stated that the seatbelt part was NEVER ORDERED and furthermore, is not needed to repair the airbag warning light problem.

NHTSA ODI 11526448

Condensation gets into headlight assembly and shorts out HID headlight. Issue occurred with drivers and passenger headlights. Car will not have headlights because of short. Thus causing a safety issue.

NHTSA ODI 11514265

Front subframe rotted out where my control arm connects. Cannot safetly drive. There should be a recall on this part. There isnt one so now im stuck paying to fix it. Rear coil spring cracked, cannot fix due to recall of all gm coil spring. Cannot buy new part to fix it.

NHTSA ODI 11507125

Moisture has been collecting in both headlight assemblies for the past 3 years, whenever the car is outside or driven in the rain. Recently, this caused both high/low beam headlights to burn out. Replacing the bulbs is not enough, as the bulbs immediately burn out/smoke and blow out because of the water accumulation. On the driver side headlight, there was actually standing water in the headlight assembly that came pouring out when the cover was removed to replace the bulb. Dealership says both headlight assemblies must be replaced entirely to resolve the issue, due to corrosion. The vehicle has never been in an accident (there are NO cracks from collision, etc.). This appears to be a manufacturing defect or an issue with seal. This is a crazy expensive repair, to have to have the entire headlights replaced on the vehicle, on both sides, because they are not properly sealed/allow condensation and accumulation of water to take place. Can GM please cover the cost of this? Otherwise, this might be the last GM car I ever buy... This is also a major safety issue, as one must have working headlamps. Without an entirely new headlight assembly on each side, the lightbulbs, when replaced, burn out unexpectedly almost immediately, within weeks of replacement.

NHTSA ODI 11496846

After heavy rain in mid-September 2022, both headlights just stopped working. The dashboard will usually display a warning or pop up symbol that something is not working, but I had no warning and got pulled over driving at dusk with no headlights. There has been been other issues with this vehicle too! The other issues include: Bluetooth connection not working at all, the transmission has “jerking” issues while changing gears and the engine revving too high while only going 30mph while driving in suburban Massachusetts. The car has less than 70k miles, these issues should not be happening. The main issue is the headlights, considering they cost around $200/ea and just stopped working with no notice.

NHTSA ODI 11486277

Driving 50km per hr, went over railway crossing, then the car became unstable, rear felt loose as if it was drifting. Stopped the car had a look under the cars driver side rear end, and noticed the bar connecting tire the rest of vehicle was fractured, don't know the exact name of it. The car only has a out 145000 km on it. I live in Canada. The consumer has stated that the rear tow link was the part that was broken.

NHTSA ODI 11479283

I was driving on a back road when my car started smoking and blazed up on passenger side headlights an I see were people have been saying this was seriously fire issue now I'm out of work no car and I was only owner fa 5 months

NHTSA ODI 11473397

Headlight assembly case on both passenger and driver side fills with condensation and then causes headlight bulb and/or ballast to burnout ,this also could cause a fire

NHTSA ODI 11472013

MIL Lamp is illuminated and cannot be turned off or reset. The code displayed on the scanner is for P2138 "Throttle/Pedal Position Sensor/Switch D/E Voltage Correlation." There is also a "Reduced Engine Power" message on the dashboard. Available for inspection upon request. My safety was put at risk before the vehicle was serviced because the car shut down in the middle of the street with cars behind me. I called a certified mechanic to successfully service the vehicle and he cleared the code. My safety was put at risk again after the car was serviced because the code came back on as I was driving on the highway. Car lost power and speed and as I tried to get the car pulled over with emergency lights on, I was almost hit from behind by 2 other drivers. Problem can be reproduced within 10 minutes. Per the mechanic's request, I am taking my car to a Buick Century GMC dealership on 7/16 @ 12 PM to be serviced. Warning symptoms before code came on happened especially during times of rainfall. Car hesitated to pick up speed. Overconsumption of gas resulting in decreased mileage.

NHTSA ODI 11472020

The contact owns a 2011 Buick Regal. The contact stated that while driving at approximately 25 MPH, there was a squeaking noise coming from the wheels and the vehicle was driving very loosely. The contact noticed that the lower control arm in the rear of the vehicle was fractured. The contact was a certified mechanic and diagnosed that the rear suspension needed to be replaced. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.

NHTSA ODI 11466219

2011 Buick Regal 2.0 CXL. The brake pedal is sticking, causing the rotors to heat up and wear out. There are numerous complaints from others online detailing the dangerous situations this has caused. And numerous complaints about getting the brake system replaced and the same problem still existing. There should have been a recall. Unknown to me, until I received the new title in my name, this particular car was branded a "Lemon" in 2014.

NHTSA ODI 11459007

In July of 2018, the brake pedal started to stick in the "on" position. The car was not driveable once the brakes stuck. It seemed to be associated with very hot weather. I replaced the entire brake pedal assembly with a factory brake pedal assembly. Now, in January of 2022, the replacement assembly is starting to bind. This appears to be a defective part. There are many postings on the internet about this problem. It is a safety defect because it involves the vehicle's brakes and the car is not driveable when the pedal sticks.

NHTSA ODI 11449087

The contact owns a 2011 Buick Regal. The contact stated that while driving on several occasions the headlights became inoperable. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the wiring in the bumper was hot at the base. The vehicle was taken to the local dealer where the engine was diagnosed. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was unknown.

NHTSA ODI 11442162

Drivers side lightbulb has been changed multiple times. Noticeable condensation in light itself. Driving at night and lights went out completely. Had to drive with only fog lights on. Issue happens sporadically and without warning so it is hard to address.

NHTSA ODI 11432732

The contact owns a 2011 Buick Regal. The contact stated while driving 30 MPH and accelerating to enter the highway, the vehicle stalled. The contact stated that the traction, stability, and engine power reduced warning lights were illuminated. The contact stated she was able to park on the side of the road for 30 minutes before continuing to drive to her destination. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the cause of the failure. The contact also stated that she was unable to open the doors due to the battery not charging. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

NHTSA ODI 11431948

The contact owns a 2011 Buick Regal. The contact stated while driving approximately 10 MPH, the vehicle shut off without warning. The vehicle was able to be restarted but continued to experience the same symptoms. The contact stated no warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the transmission replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 69,000.

NHTSA ODI 11431639