The main infotainment screen provides the critical safety rear view display screen for the rear view camera. This is a legally required function for this vehicle, a 2027 Chevrolet Bolt RS. The failure of the screen means that a clear view towards the back of the vehicle is unavailable. Reversing without the display is hazardous and may result in hitting an object, animal, or person. Online Chevrolet customer service suggested a soft reset. This did not solve the problem. The problem has been intermittent, but is now permanent. The vehicle, which has only 500 miles and is under its new car warranty, was brought back to a Chevrolet dealer. The dealer disassembled the screen and confirmed the screen failure. The dealer does not have the part. The manufacturer doesn't have the part. The dealer is ordering it from a 3rd party. There is no estimated time for receiving the part.
NHTSA ODI 11751154