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What 10 owners told NHTSA about the 2026 Toyota Sienna

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (10)Crash / fire / injury (1)Body & structure (2)Seats (2)Visibility & wipers (2)Backup camera & sensors (1)Brakes (1)Driver assistance (1)Lights (1)Speed control (1)

Newest first · 10 complaints

Jul 12, 2026Body & structure1 injury

Van doors sensors not functioning correctly. Child was in the way and got pinned between doors. The door didn’t stop when it touched the child, cont to close with the child in the way. Child ended up with a bruise on right thigh. The door had to manually be pulled back off of the child..

NHTSA ODI 11749806

Jul 7, 2026Seats

While driving my new 2026 Toyota Sienna Woodland Edition home from the dealership on the day of purchase (XXX), I applied routine braking to stop at a yellow light. Both second-row captain's chairs, which had been slid fully rearward and left in the upright position during the dealer's cargo-space demo, and which I assumed had been properly locked, suddenly slammed forward with extreme force into the back of the front seats, and the seatbacks self-folded on impact. Notably, both chairs failed identically and simultaneously, which suggests a systemic design or manufacturing issue rather than an isolated event. Had a person or object been positioned between the chairs and the front seats, they would have been struck or crushed; any item on top of the chairs could have become airborne. My canvas bag in the cargo area was compressed by the force. Summary: the seats appeared to fail to latch/lock securely in their rearward track position. After the incident I was unable to move or release the chairs from the collapsed position, though this could have been due to my own lack of expertise on how to operate the chairs. No injuries occurred because the seats were unoccupied at the time, but this presents a serious injury risk to occupants under normal braking conditions. On XXX I took the vehicle to a second dealership, Bev Smith Toyota in [XXX], for inspection. The tech's video and resulting service invoice incorrectly claimed the seats were "unlocked" and not in the upright position at the time of the incident, stating "No problem found." I disputed this in writing, since the seats were indeed upright. I asked Bev Smith to conduct a safety test drive but the invoice does not show this was done. I asked for a demo of the seats and was shown how to lock and confirm stability, a step the average consumer might skip entirely, simply pulling the seats back and assuming they were latched, as Palm Beach Toyota had done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11748875

Jun 18, 2026Speed controlBrakesDriver assistance

Less than 1000 miles on my car i do not remember exact dates hence i have added todays date for incident date.All three incident happend in three different days. Scenario 1 two times. Scenario 2 one time --- SCENARIO 1: Curved Road / No Lane Markings --- Conditions: ACC set at 25 MPH on an undivided two-way road with no lane markings. Parked vehicles present at curves; oncoming traffic at safe distance. Issue: On two separate occasions, the vehicle applied sudden, significant braking without driver input while navigating curves. No imminent collision risk existed. The abrupt speed reduction created a rear-end hazard from following traffic. Reported to Toyota support: YES --- SCENARIO 2: Michigan Left Turn Lane / 40 MPH --- Conditions: ACC active at 40 MPH on a multi-lane road with a dedicated Michigan Left turn lane. Forward path in my lane was clear. Issue: A vehicle ahead moved into the Michigan Left turn lane and began decelerating. As my vehicle accelerated (path now clear) and was still slightly behind — approaching but not yet parallel to — the turning vehicle, the system applied brief unexpected braking. The turning vehicle then moved further forward to complete its Michigan Left maneuver ; my vehicle resumed normal speed when some diagonal distance had been seen. Reported to Toyota support: NO ACTION REQUESTED: Investigate whether Toyota Sienna's PCS/ACC (1) miscalibrates object detection on unmarked curved roads and (2) fails to distinguish lateral vehicles from forward obstacles. Software update or remedy may be warranted.

NHTSA ODI 11745053

Jun 10, 2026

The center console between the front seats has a design defect. When small objects such as a credit card, key fob, or coin are left on the flat surface of the console, they can slip through a gap into the internal storage compartment. Once inside, the object becomes lodged and physically blocks the console lid from opening, locking the owner out of the storage compartment. The console must be partially disassembled to retrieve the object. This is a design flaw, not operator misuse. The flat surface visually appears usable, and the owner's manual does not warn against placing objects there. This defect is widely reported in the "Toyota Sienna 2025+" Facebook group (the largest online community of current Sienna owners), where multiple owners report the same problem. The defect is therefore not isolated. The vehicle was purchased new on 01/22/2026 from Nourse Toyota. The dealer declined to repair and referred me to Toyota. Toyota Customer Experience (Case ID XXX, contact: [XXX], 06/04/2026) declined to offer a remedy. On 06/10/2026, the Toyota Brand Engagement Center (Case #XXX) confirmed in writing that no recall or Customer Support Program covers this issue, and that the diagnosis does not indicate a manufacturer defect. No warning lamps or messages appeared. The defect is mechanical. I request NHTSA review this defect for investigation and potential recall action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11743184

Jun 1, 2026Seats

While slowing to a stop sign at a normal speed, the 3rd row, which does not lock into place, flew into the upright position. Thankfully it had nothing on top of it, but if it did my children in the second row would have been seriously injured.

NHTSA ODI 11741192

Apr 30, 2026Visibility & wipers

The contact owns a 2026 Toyota Sienna. The contact stated while driving at an undisclosed speed, the rear window glass shattered. No warning lights were illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,442.

NHTSA ODI 11734941

Apr 27, 2026Lights

2dark areas on driver's side with low beams on. Very distracting when driving and almost hit road debris not visible due to dark areas. Having this as a standard feature on lights is dangerous for driving at night.

NHTSA ODI 11734119

Apr 27, 2026Body & structure

The sun roof glass spontaneously combusted

NHTSA ODI 11734127

Jan 13, 2026Backup camera & sensors

The back up camera freezes. It will show old image not the live image. This creates a safety hazard when parking and reversing in school around kids and other people.

NHTSA ODI 11710701

Dec 10, 2025Visibility & wipers

This minivan has the entertainment system, when using the TV screen, it blocks the rearview mirror where you are unable to see out of the back window. I have not seen any warning labels. I am unsure if it has been inspected by the manufacturer, and police and insurance reps have not inspected mine.

NHTSA ODI 11704150

Working with the data? Download all 10 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2026 Toyota Sienna verdict →