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What 5 owners told NHTSA about the 2026 Tesla Model X (all Variants 5-seat)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (5)Crash / fire / injury (2)Driver assistance (3)Brakes (1)Electrical system (1)Seats (1)Suspension (1)Wheels (1)

1 of 5 complaints match · Wheels · clear filters

May 25, 2026SuspensionWheels

Incident Description: I was driving on the highway using Tesla Full Self-Driving (FSD) / FSD Supervised at approximately 65+ mph. Traffic conditions were moderate, and weather and visibility conditions were clear. While FSD was actively engaged, my phone began ringing. As I briefly attempted to silence the ringing phone, the FSD system unexpectedly disengaged/canceled during highway driving. I did not receive sufficient audible warning, advance notification, or adequate transition time to safely assume full manual control of the vehicle. There was no meaningful cushion time for driver response before vehicle behavior changed. The disengagement occurred abruptly and created an immediate dangerous situation at highway speed. The sudden transfer of control, without sufficient warning or response time, significantly reduced my ability to react safely. At the time of the incident: - My attention had been on the roadway prior to the phone ringing - I was monitoring the vehicle as required under FSD Supervised - My hands were near the steering wheel - There was no construction, lane merge, or unusual road condition nearby Immediately following the disengagement, the vehicle suddenly drifted and braked, resulting in a collision with the curb/barrier area near the highway bridge. Fortunately, no other vehicles were involved and no secondary collision occurred. I am requesting that Tesla investigate: - FSD disengagement behavior - Warning timing and driver alert mechanisms - System logs and telemetry data - Whether the vehicle generated internal safety/event reports at the time of the incident - Whether the disengagement and transition-to-driver behavior complied with Tesla’s intended safety protocols Relevant evidence preserved: - Tesla dashcam footage - Photos of vehicle damage and scene - Time and location information  - Vehicle data request pending

NHTSA ODI 11739929

Working with the data? Download all 5 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2026 Tesla Model X (all Variants 5-seat) verdict →