What 11 owners told NHTSA about the 2026 Subaru Forester

Got in the car around 8am. Sat down, shut the door and then BOOM! The rear hatch glass shattered into a thousand pieces. Nothing touched nothing hit it , it just shattered. Luckily no one was in the back seat. Brought it to the dealer. Interesting , at the exact time I pulled into the dealer another Forestef arrived with the EXACT SAME problem!

NHTSA ODI 11746658

Brand new 2026 Forester's factory amplifier system completely failed within a week from purchasing at approximately 570 miles, disabling hands-free communication. California law strictly requires drivers to use phones in a hands-free manner. Drivers are prohibited from holding or physically touching their phone for any reason while operating a vehicle.

NHTSA ODI 11743631

Infotainment center had popup ad about Sirius xm trial ending soon and a phone number to call to extend. Had to hit small x in the corner to disable while vehicle in motion or have no access to air, radio controls, or see map.

NHTSA ODI 11741969

In early April 2026 I after washing the auto I noticed a chip in the windshield on the passenger side. I was shocked-normally if the windshield is hit hard enough to chip the drive notices it-I am the only drive and I was totally unaware of any such strike (auto had about 2000 miles on it). Then, May 30th as I exited a highway midway up the ramp going ~40-45 mph behind another auto going the same slow speed with 1-1.5 car length between us, something struck my windshield and immediately the strike had clearly broken the windshield just below the driver's direct line of sight and put a thorough 'star' the size of a nickel coin. There did not appear to be any debris on the road nor off or out of the auto in front of me. (There was not a vehicle ahead of that auto that would have generated this strike.) I feel I may be unsafe in this auto if its windshield cannot hold up under minor strikes such as this. When I called the auto repair center recommended by my automobile dealer they told me they’d already had 14 Subaru windshields call to schedule repairs this week (it was only Tuesday. This is a modest sized single location windshield repair shop).

NHTSA ODI 11742094

Drivers side mirror vibrates making changing lanes a Safty issue as the approaching vehicle is not a clear visual to operator

NHTSA ODI 11741542

I was working on fitting a cargo box on the crossbars the dealer had recently installed and noticed a milky white discoloration and moisture in the front driver's corner of the moonroof. I arranged for an appointment at the dealer who confirmed the glass had delaminated. They happened to have a replacement in stock and replaced it under warranty.

NHTSA ODI 11740854

The gps/map display, displays the wrong speed, on some traffic circles it directs me to go around in the wrong direction. The auto vehicle uses the speed limit from the installed map to display the speed limit on the main dash between the tach and speedometer. Both conditions could easily cause and accident. Contacted the manufacturer, the corporate headquarters, my dealership where I purchased the vehicle, and Tomtom in the Netherlands. None will assist in the correction of the issue. Tomtom did commit to investing the issue after I gave them the specific locations, but they closed my record/complaint file. On fb, I see a good many people complain about the same issues and also that they can't get sny help from the dealership, like me, to resolve the issue. Please help the all consumers to be able to purchase a new car that is functioning as advertised and to be confident that they will be safe when driving the highways.

NHTSA ODI 11738456

[XXX] [XXX] [XXX] [XXX] VIA CERTIFIED MAIL – RETURN RECEIPT REQUESTED U.S. Department of Transportation National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Compliance Division (NVS-210) 1200 New Jersey Avenue SE Washington, DC 20590 Wednesday, May 6, 2026 RE: SAFETY DEFECT COMPLAINT – 2026 Subaru Forester VIN: [XXX] Honorable, Eileen Sullivan Associate Administrator, Enforcement I am filing this formal safety defect complaint regarding my 2026 Subaru Forester. A pedestrian incident occurred on February 2, 2026, in which the vehicle failed to warn or brake automatically when a pedestrian crossed in front of my car. Additionally, the Subaru EyeSight system does not remain enabled between ignition cycles. Every time I start the car, I must manually re-engage the system. Consequently, Automatic Emergency Braking (AEB) is not active by default during ordinary driving and will reverts to off (not remain enable) when I am driving . I believe this poses an unreasonable risk to pedestrian and occupant safety. I am aware of prior investigations (e.g., NHTSA Action Number PE23010 and related lawsuits) involving Subaru EyeSight failures, including lack of braking for obstacles. Vehicle Information: Year: 2026 Make: Subaru Model: Forester VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11736419

Vehicle stopped at light,auto start stop engine off,stepped on gas to go engine didn’t restart,my passenger and I jumped out and grabbed a Noco GB40 jump box I carry and jump started car,we were on a road trip out of town and could not wait for the dealership so finished our trip with the auto start stop turned off and if we had a problem starting used the jump box.

NHTSA ODI 11735341

On the first day of receiving the car the windshield looked clear by day but it had little specks and lines like dust when driven at dusk and night of the first day it was driven. I brought it back to the dealer, they replaced it with a new one, and the problem persists. A clear windshield is much safer than one with specks.

NHTSA ODI 11735070

Cell phone does not stay stable on the wireless charging pad. The phone will start to charge, but as soon as the vehicle moves, the phone bounces off the flat charging pad and no longer connects or charges. It’s distracting to try to reposition the phone as the car is moving. It has become a costly, not usable, feature. Have tried many phone cases and different types of phones to eliminate this as a possible problem. Nothing works.

NHTSA ODI 11727592