Home · 2025 Toyota RAV4 Prime · Complaints

What 69 owners told NHTSA about the 2025 Toyota RAV4 Prime

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (69)Crash / fire / injury (8)Electrical system (13)Engine (9)Visibility & wipers (8)Body & structure (6)Brakes (6)Speed control (6)Transmission & drivetrain (6)Driver assistance (5)Tires (5)Backup camera & sensors (4)

13 of 69 complaints match · Electrical system · clear filters

Jun 15, 2026Transmission & drivetrainElectrical systemEngine

UNKNOWN - On XXX, at just 7,741 miles, my 2025 Toyota RAV4 XLE Premium AWD (VIN: [XXX]) suffered a catastrophic and life-threatening complete mechanical and hydraulic transmission failure. The vehicle completely lost forward propulsion when placed in Drive mode, rendering it entirely immobile. When placed in Reverse gear, the transmission violently over-pressurized, causing the vehicle to suddenly surge and jump uncontrollably. Simultaneously, the dashboard displayed 6 critical safety system failures: 1. Check Engine — electronic control malfunction 2. Vehicle Stability Control System (VSC/TRAC) malfunction 3. Secondary Collision Brake System malfunction 4. Pre-Collision System malfunction 5. Parking Brake System malfunction 6. Advanced Ultrasonic Detecting and Ranging System malfunction Ourisman Toyota Chantilly (RO# XXX) has confirmed complete transmission failure. Fault codes found: P28167F — Pressure Control Solenoid H Actuator Stuck Off, P08BA7F — Pressure Control Solenoid L Actuator Stuck Off. Estimated repair cost: $11,347.42. While this failure fortunately occurred on a local road, had it occurred while merging onto I-66 or I-95 at highway speeds, it would have inevitably caused a catastrophic high-speed collision. This represents an extreme manufacturing defect and life-threatening safety hazard. Toyota Corporate Cases opened: #XXX (original case) and #XXX (full replacement request). I am requesting full vehicle replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11744255

May 5, 2026Electrical system

The Toyota app has stopped updating vehicle data and there’s information missing entirely. The satellite symbol has a line through it on the media screen as well. When I try to opt out on the app, I get an unexpected error and to try again. It seems as though the DCM in my car has stopped communicating with Toyota’s servers.

NHTSA ODI 11735711

Apr 21, 2026Electrical system

There is a parasitic drain on my battery coming from the ECM and electrical system causing it to drain my 12V battery.

NHTSA ODI 11732637

Mar 28, 2026SteeringElectrical systemEngine

On two separate occasions, my car has shaken violently and stopped both times while idling one in my driveway one at a stoplight and then an alert that says engine stopped steering power low came on

NHTSA ODI 11727636

Mar 20, 2026Electrical system

This 2025 RAV4 hybrid XLE Premium is in permanent shape of inoperable due to continues electrical system that drains the 12v battery. Anytime I want to drive the car I have to charge the 12v battery for 3-4 hours before I can attempt to drive the car. This is all the time problems that start about 2 weeks into the purchase of the vehicle.

NHTSA ODI 11725816

Feb 23, 2026Electrical system

The contact’s sister owns a 2025 Toyota Rav4. The owner received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The instrument panel intermittently went black. The failure became persistent over time. The dealer was contacted and confirmed that the part was not yet available for the repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The manufacturer referred the owner to the dealer for assistance. The failure mileage was approximately 3,000.

NHTSA ODI 11719793

Jan 20, 2026Electrical system

The contact owns a 2025 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

NHTSA ODI 11712035

Dec 16, 2025Electrical systemSpeed controlWheels

The front camera fails which does not allow for the cruise control to operate. The speed odometer does not specify the correct speed when driving the car. The feature of telling you how fast you are supposed to go does not operate correctly specifying the wrong speed you are supposed to go. The tires have already been replaced because the metal was coming out of the tires causing the car to not operate correctly there was wobbling in the tires causing the car to feel like the tires were about to come off the tires. The transmission not shifting properly in eco mode.

NHTSA ODI 11705348

Dec 5, 2025Electrical systemEngine1 injury

Formal Complaint to Toyota Motor Corporation (Manufacturing) Regarding: Serious Manufacturing Defect and Failure of New Vehicle Safety Customer: [XXX] Customer Contact: Phone – [XXX] | Email – [XXX] Vehicle Purchased: (New/Recently Purchased Toyota Model) Date of Purchase: [XXX] Selling Dealership: Round Rock Toyota Vehicle Identification Number (VIN) (Last 4 Digits): [XXX] ________________________________________ I. Overview of Complaint: Critical Safety Defect I am filing this formal complaint directly with Toyota Motor Corporation regarding a vehicle that, due to an apparent critical manufacturing defect, failed dangerously and repeatedly within days of purchase. This failure represents a lapse in Toyota's quality control and a serious threat to consumer safety. The vehicle, purchased new or recently, on [XXX], exhibited critical operational defects less than three days after leaving the dealership. This vehicle is demonstrably defective and unsafe, having compromised my life during a near-fatal failure on a major interstate. As the manufacturer, Toyota is ultimately responsible for the quality and safety of the product delivered to consumers. II. Factual Timeline of Critical Defects and Safety Incidents The vehicle exhibited multiple critical failures less than 77 miles and three days after purchase, severely compromising my safety and confidence in the quality of the Toyota product: •Immediate Operational Failures: The vehicle began experiencing multiple mechanical failures shortly after purchase. •Near-Fatal Highway Stall: The most severe incident involved the vehicle suddenly failing and stalling while traveling on a major interstate. This catastrophic failure is indicative of a serious underlying manufacturing or component defect and severely endangered my life and the lives of others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11703279

Nov 15, 2025SteeringElectrical systemEngine

While waiting in a drive-thru with “hold” feature enabled, car vibrated abnormally and shut off by itself. When I attempted to restart the vehicle, I received an error message “Engine Stopped. Steering Power Low” and another screen also appeared that said, “Not Ready to Drive. Press Brake and Push Engine Start Switch.” I followed those instructions several times and the car wouldn’t start. Eventually had to put in neutral to get out of drive-thru. Once out of drive-thru, I once again attempted to restart the car, but this time it worked. Should mention it was raining pretty heavily outside when this happened.

NHTSA ODI 11699590

Oct 21, 2025Electrical system

component: main engine wiring harness. cause: rodent caused damage: the rodent severely damaged this component and made the vehicle inoperable. fix: required the replacement of this component. insurance covered the 8,500 repair bill (minus deductible). a check engine light appeared eventually.

NHTSA ODI 11694888

Sep 15, 2025Electrical system

The contact owns a 2025 Toyota Rav4. The contact stated that upon leaving the keys in the ignition overnight, the battery was drained. The contact stated that the jumper cables were in a compartment located inside the trunk. The contact stated that due to the battery failure, the contact was unable to unlock the vehicle. In addition, there was no keyhole for the trunk of the vehicle. The contact entered the trunk through the inside of the vehicle; however, the compartment where the jumper cables were located had failed to open due to the battery failure. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 5,500.

NHTSA ODI 11687272

May 17, 2025Electrical systemEngineFuel system

Check engine light came on as well as hybrid malfunction message. While on the highway could not accel or go past 60 mph, gas pedal would then not work and speed went down, I pulled car over to breakdown lane and car abruptly stopped and would not move. Many warnings flashed and car needed to be towed. Temperature rose and ignition messages came up, steering wheel locked and car was not drivable.

NHTSA ODI 11661600

Working with the data? Download all 69 complaints as CSV · fetched from NHTSA July 11, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Toyota RAV4 Prime verdict →