Home · 2025 Toyota RAV4 Prime · Complaints

What 69 owners told NHTSA about the 2025 Toyota RAV4 Prime

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (69)Crash / fire / injury (8)Electrical system (13)Engine (9)Visibility & wipers (8)Body & structure (6)Brakes (6)Speed control (6)Transmission & drivetrain (6)Driver assistance (5)Tires (5)Backup camera & sensors (4)

6 of 69 complaints match · Body & structure · clear filters

Apr 15, 2026Body & structure

The left mirror is a blind site when making a left turn at stop signs. The front hood is too high. In a parking lot you can't see the curbs. Toyota said jack up the seat. That does not help. kids can't be seen in front of the car. This is a safety issue. The number of selections to set the car for driving don't work for older people. The gas and break petal don't work for disabled people.

NHTSA ODI 11731326

Jan 26, 2026Body & structure

When driving our Rav 4 we heard loud bang type noise. We stopped and pulled over and looked all around the Rav 4 and didn't see anything. When I checked the roof I found our sunroof had shattered. The sunroof was closed at the time. No one was injured at the time.

NHTSA ODI 11713460

Nov 21, 2025Body & structure

I discovered early rust formation on my vehicle shortly after purchase. The dealership only proposed painting over the rust instead of investigating the underlying cause. This may indicate a factory-related structural defect and could pose a long-term safety risk. I am requesting an investigation.

NHTSA ODI 11700805

Nov 6, 2025Body & structure

The power rear liftgate will close on a person or object and cannot be stopped except if one presses on a very specific part of the edge of the liftgate, towards its center. This happens no matter how much upward force is applied to the area of the pull handles and the edges. When my wife pulled the handle, the liftgate closed with force that she could not resist. This obviously creates a serious safety hazard for small children, pets, or really anyone trying to close the liftgate or who may have inadvertently hit the button or pulled the handle.

NHTSA ODI 11698009

Aug 17, 2025Body & structure

I noted the body is made up of soft materials that slightly bend when push lightly with hand. I put a magnet to see if it’s made up of metal but noted a weak attraction of the magnet to the body. When I used my buttock to push the door to close ( my hands were not free and held several grocery bags), my buttock sunk to the part of the area I pressed on. I heard and felt the bending and clicking sound of plastic then it lifted back to its shape. I almost lost my balance since I’m not expecting the door that soft. I was scared that I dented the door. So how safety is this 2025 RAV4 ? We also have 2023 RAV4 of same model XLE AWD Premier. I wonder what will happen if it has accident with another vehicles on the road. With this body materials will save me from any kind of collisions ? I just noticed this brought by my experience today.

NHTSA ODI 11681180

May 24, 2025Body & structure

Enter water when open doors after to rain. All the doors. Dealer in Puerto Rico not resolver problem.

NHTSA ODI 11662941

Working with the data? Download all 69 complaints as CSV · fetched from NHTSA July 11, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Toyota RAV4 Prime verdict →