What 78 owners told NHTSA about the 2025 Subaru Forester

The contact owns a 2025 Subaru Forester. The contact stated that while driving into a parking space and applying the brake pedal, the vehicle suddenly experienced unintended acceleration, surged forward and drove over a parking bump before crashing into the hedges and a lamp post. No injuries were reported. A police report was filed at the scene. The vehicle was later towed to the local collision center. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 14,920.

NHTSA ODI 11748437

Leading up to a windshield replacement, my eyesight cameras that help with adaptive cruise control and lane keeping assist kept failing. This feature would turn on and off repeatedly. When I got my windshield replaced, it took longer than expected because of the camera calibration. The microchip(s) inside one of the three cameras was fried and they had to put in a new camera. This failed camera was an original to my car and the justification provided was that "this sometimes happens." For the fuel/propulsion system, I was topping off my car with gas one day when something went very wrong. My fuel tank was just shy of full, and when the gas pump handle tripped to stop pumping gas, a large amount of gasoline came flooding out as I removed the gas pump handle. This was scary and highly concerning because I have never experienced this with any previous vehicle before. The dealership, in cooperation with corporate, identified one other instance of this issue occurring somewhere in the midwest. Their best guess as to what happened is that the air relief valve of my gas tank somehow became blocked and that is what caused the overflow of gasoline. The solution was to turn the air relief valve around from facing the outside of my car to the inside metal frame. July 2026 marks one year since acquiring my car, and these experiences thus far make me question the safety and longterm viability of my car and the Subaru brand. This is ironic, because Subaru's legacy and strong reputation of safety and build quality was my primary incentive for getting one in the first place.

NHTSA ODI 11748389

While backing up into a parking space, my wifes car made contact with a dumpster, which started on the drivers side corner of the rear bumper. The backup sensor did not sound until it was too late. This was a low-speed maneuver that normally would allow for enough reaction time. I (husband) tried a similar maneuver when she got home and encountered a delayed backup sensor notification from both the drivers side and passenger side rear corners of the car. We have small children in our neighborhood, and fear this could have been a child.

NHTSA ODI 11746638

While driving wth adaptive cruise set to 50mph I attempted to adjusted the setting for distance between us and rage car in front of us. While the car in front of us was maintains a steady speed our Forester started to slow down dramatically to a near stop; pressing the accelerator had no effect on the slow-down. Fortunately there was a new, closed lane next to us so we were able to roll out of traffic into that lane. Brought the car to a complete stop and turned the adaptive cruise off. After testing that the accelerator worked ok, pulled back into traffic. All was well the rest of this trip. This happened again when I tried to increase the distance between our car and the one ahead of us. Same fix…pulled over, shut off adaptive cruise and successfully pulled out into traffic. Lesson learned…leave the distance setting alone when using adaptive cruise….

NHTSA ODI 11745351

My new vehicle, with under 4,000 miles, has already suffered multiple chewed wires due to rodents attracted to the soy-based wire coatings used by the manufacturer. This is not a minor inconvenience — it is a serious safety issue. Damaged wiring can cause loss of power steering mid-drive, ABS and braking system malfunctions, airbag deployment failures, engine stalling on highways, and electrical fires — any of which can result in injury or death. The manufacturer knows soy-based coatings attract rodents, the consequences are safety-critical, and proven mitigations exist (capsaicin-infused coatings, hardened sheathing, metal conduit) yet are not implemented from the factory. If vehicles are engineered to withstand foreseeable environmental hazards like water intrusion, heat, and road debris, there is no justification for leaving critical wiring defenseless against a well-documented and predictable threat. A material choice known to invite damage, paired with insufficient physical barriers, is not an external cause — it is a design flaw.

NHTSA ODI 11744455

A commercial advertisement for SiriusXM took the entire infotainment screen until I could click the small X to close it. I was driving at about 35 mph on a road (this has happened at least twice since I bought the vehicle). It impacted my safety and others as it covered navigation information which is important to understand easily and quickly in unfamiliar areas. The annoyance and required fine motor skill reduce driver attention on the road and tie up one hand for an unimportant reason.

NHTSA ODI 11741735

Sirius add pop-up on the infotainment screen, locks you out of the system. Not allowing use of hands free calling, text or climate control. Recurring issue making vehicle unsafe.

NHTSA ODI 11741839

While driving the head unit was connected to Google automotive with Google maps giving me directions and music through you tube music when a full screen sized ad for Sirius XM took over the entire screen. I could no longer see the map and directions, couldn't use the climate control. The entire screen was locked by this add until I removed my focus from the road to hit the small X icon in the top right corner of the add to close it out. Ads for a product I've never used taking over my entire head unit distracting my driving and following the directions from Google maps is unacceptable and unsafe.

NHTSA ODI 11741940

I receive many distracting ad messages from Subaru on my screen advertising Siriusxm while driving! I tried to get help from Subaru and the refuse to stop the ads. The messages are a dangerous, distracting safety issue. I almost had an accident.

NHTSA ODI 11741630

The interior of the vehicle is melting. It smells and the seats, sunglasses holder roof and other parts of the interior are seeding/melting. There is something wrong with this vehicle and Subaru will not help me. I have been there twice and contacted their customer advocacy and they will not help me.

NHTSA ODI 11741648

Ad for satellite radio covering screen. Popped up while driving. Requires taking eyes off road to dismiss.

NHTSA ODI 11740460

We recently bought a used 2025 Subaru forester with 5000 miles on odometer from a dealer. Subsequently we are experiencing respiratory irritation. We question if the car had been in a flood or some other accident that compromised the a/c system. We wonder if the dealer concealed something or has not reported the problem. We suspect black mold may be in the a/c system.

NHTSA ODI 11739287

On Wednesday, May 6, the vehicle was rear-ended by another vehicle while traveling on I-270. After the impact, the vehicle continued down the highway lane and crashed into the highway divider. During the crash, the front hood opened and fumes/smoke came out from the front of the vehicle. Despite the severity of the collision and secondary impact with the highway divider, the airbags did not deploy. The failure of the airbags to deploy placed the driver at significant risk of injury during the crash. Law enforcement officers at the scene also expressed concern that the airbags did not activate given the magnitude of the accident. The vehicle and airbag system are available for inspection upon request.

NHTSA ODI 11736848

The contact owns a 2025 Subaru Forester. The contact received notification of NHTSA Campaign Number: 26V106000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for parts availability. The dealer was contacted and informed that once parts became available, vehicle owners would be notified by mail. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11733947

I was involved in a front-end motor vehicle collision while driving straight through an intersection. Another vehicle entered perpendicular to my path and stopped directly in front of me, resulting in a collision primarily impacting the front-left (driver’s side) of my vehicle. The impact appeared significant, and the front airbags did not deploy. Additionally, there appeared to be a partial or unclear deployment of the passenger-side airbag system, which did not resemble a full and typical deployment. The vehicle sustained substantial front-end damage, particularly on the driver’s side. I am concerned that the airbag system may not have functioned as expected for the severity and nature of the crash. I am requesting that this incident be reviewed to determine whether the airbag system, sensors, or deployment logic performed within appropriate safety standards. No warning lights or prior issues with the airbag system were observed prior to the incident.

NHTSA ODI 11733264

Dealer says initial batch of repair parts was used on vehicles in inventory, not on vehicles already sold to consumers. Supposedly Subaru instructions to dealer. That is a foolish policy decision that doesn't protect drivers of cars already sold and on the road. NHTSA should consider ordering to the contrary. NHTSA should also considering ordering all manufacturers to use capless fuel filler technology. Please respond.

NHTSA ODI 11730834

Significant issues with adaptive headlights having a large shadow in middle of beam as well as two smaller dark shadows at end of beam that are very distracting. It also dims very low at times severely reducing my visibility especially at different grades of the road. The headlights were so bad from the first week I tried to get the sales manager at Ciocca Subaru in Allentown to take this car back and to return my old car with no luck. I fear for safety driving this forester and I see it is a common complaint online for the 2025. Oncoming cars it shrinks the headlights significantly impairing my visibility for my side of road especially since in Pennsylvania we have a significant amount of deer that get hit and need clear visibility ahead of us. My coworker drove with me the one night and said how difficult it was for her to see at times and said I had to log a complaint because she was concerned for my safety. No car should have such significant shadows or adjusting the beam so significantly. I am afraid I will get into an accident because of the visibility of these headlights.

NHTSA ODI 11729077

I experienced a false emergency braking event twice at the same area near my home. The vehicle falsely identified a stopped car ahead of me and slammed on the brakes, with a loud beeping noise and flashing lights. Fortunately, there was no one behind me, or they would have probably collided with my vehicle. The same series of events happened a second time at the same place. I was on [XXX] heading west, where a left turn lane appears at [XXX] . Both times there was a vehicle in front of me that turned left into the exit lane when I was using cruise control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11728521

Vehicle: Subaru Forester 2025. Date: Saturday, March 28, 2026, between 1530 and 1630. Situation: I just completed a 3-hour drive from [XXX] , to [XXX] , arriving around 1440. There was no warning. The rear windshield spontaneously shattered while parked in a suburban neighborhood. The glass was on the street and on the car's bumper, and it had sharp edges. The neighborhood consists of families with children playing. It could have hit a child or an adult, or if they walked with no shoes or socks. I took pictures of the initial damage and of the glass after cleaning. I emailed my insurance agent. On Sunday, March 29, 2026, at 0900, I made a claim (XXX) with my insurance company. I will be going to my Subaru dealership in [XXX] , on Monday, March 30, 2026. I visited the Rivertown 1 Subaru Dealership/service center in [XXX] , on Monday, March 30, 2026, and informed them of the situation. They said that it never occurred with their cars. But there was a class-action settlement, Case No. XXX, with final approval on April 21, 2025. Plus, the service center stated that they do not work with glass. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11728265

On 12/4/25, I was pulling into a space in a parking deck, was approximately one quarter of the way into the spot and the vehicle suddenly accelerated and struck a cement wall. I did not have my feet on the pedals at the time and was going at approximately 5 miles per hour. The airbags did not deploy, and no automatic braking or warning systems engaged. As a result of the accident, I sustained three fractured ribs and a partially collapsed lung. Immediately following the impact, the Starlink system dialed 911 and a police report was filed. I contacted the dealership who directed me to Subaru of America to report the incident. Their customer advocacy and quality assurance department reviewed telematics data and have refused to physically inspect my vehicle even though I have requested it as a customer because I do not feel safe driving this vehicle. Since I purchased my vehicle many of my safety sensor and warning systems will temporarily disable without any obvious cause.

NHTSA ODI 11726788

Navigation system gives incorrect directions including wrong freeway exits and and incorrect home location ( off by about 300-500 feet ) . This creates a safety hazard while driving. Vehicle has been taken for repair about six times , but the issue remains unsolved. Dealer com bined multiple visits into fewer repair orders.

NHTSA ODI 11726243

On March 12, 2026, my 2025 Subaru Forester Hybrid, owned for less than 1 month at the time and purchased on 2/14/2026, sustained a star chip to the windshield during normal driving conditions. While the physical damage itself was minor, the vehicle is equipped with Subaru EyeSight, a camera-based advanced driver assistance system (ADAS) that relies on precise optical clarity through the windshield. I'm now required to have the windshield replaced, because the manufacturer and dealer requires it. According to both Subaru and the vehicle’s owner’s manual (page 15), windshield replacement must be performed using OEM (Original Equipment Manufacturer) glass to ensure proper calibration and safe operation of the EyeSight system. My insurance provider is attempting to authorize the use of aftermarket (non-OEM) windshield glass despite this. This presents a serious safety concern. The EyeSight system controls or assists with critical safety functions including pre-collision braking, adaptive cruise control, and lane keep assist. Aftermarket glass can introduce optical distortion or variation that can interfere with camera calibration and system performance. Using non-OEM glass in a vehicle designed around camera-based safety systems creates a risk that these features may not function as intended, potentially increasing the likelihood of a crash. This directly impacts federally recognized vehicle safety systems. There appears to be a gap between manufacturer safety requirements and insurance replacement practices. Consumers are being placed in a position where cost-saving measures may override safety-critical specifications. I'm requesting that NHTSA open a formal safety investigation into the use of non-OEM (aftermarket) windshields in vehicles equipped with camera-based ADAS systems. I further request that NHTSA establish clear regulatory guidance or requirements ensuring that windshield replacements follow manufacturer specifications, including the use of OEM glass.

NHTSA ODI 11725755

Exhaust gas smell from the engine compartment when parked after driving. Garage smells like exhaust gases when left in enclosed garage - ongoing problem. Smell dissipates overnight. It has been inspected by Subaru dealers in Albuquerque and Santa Fe New Mexico. They report no error codes and so no problem. Have not had this issue on any other vehicle we've ever owned. There are no warning lamps or messages.

NHTSA ODI 11725611

The vehicle will move from park to drive and reverse while the engine is off. It moves an good distance and only flashes a red light on the dash with a sound that the engine is not on. It is a huge safety concern and has happened multiple times. Also when moving it into park and taking your foot off the gas, shutting the car engine off, it has moved forward.

NHTSA ODI 11725715

The contact owns a 2025 Subaru Forester. The contact received notification of NHTSA Campaign Number: 26V106000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11724119