Feb 9, 2026Electrical systemEngineLane Departure
Subject: Safety Concern – Vehicle Shuts Down While Driving / Request for Replacement Despite multiple warranty repair attempts, my 2025 Ram 2500 continues to experience unresolved electrical failures. In addition to the previously documented issues, the vehicle shuts down while driving, forcing me to immediately pull over, place the vehicle in park, and restart the engine in order to continue driving. This condition has occurred unexpectedly and without warning. Losing power while the vehicle is in motion presents a serious safety risk, especially during highway or interstate driving. Given that I rely on this truck for work and frequently travel long distances between New Jersey and Texas, this behavior makes the vehicle unsafe and unreliable for its intended use. The truck has already undergone repeated diagnostics, module replacements, software updates, wiring repairs, and battery replacement at authorized Ram dealerships. Despite these efforts, the issue persists. At this point, I have lost confidence in the safety and reliability of this vehicle and do not feel comfortable continuing to drive or own it. I have acted in good faith and allowed multiple opportunities to repair the vehicle. The ongoing shutdowns while driving demonstrate that the defect has not been corrected within a reasonable number of attempts. Requested Resolution: • Immediate escalation of this case due to a safety-related defect • Replacement of the vehicle or trade-assist into another Ram truck • Reimbursement for loss-of-use expenses incurred due to repeated service visits I am requesting a definitive resolution rather than additional repair attempts.
NHTSA ODI 11716737
Aug 7, 2025Electrical systemLightsLane Departure
Purchased above vehicle on 7/12/25. Was advised no towing for 1st 500 miles. At 712 miles, I hooked my fishing boat up to the truck to go fishing. Initially, truck did not recognize my boat trailer lights (marker and tail lights). My previous truck was a 2023 Ram 2500 rebel that never had an issue with connecting my boat trailer electrical system. All lights worked as should. I still have the same boat trailer as previous(2020 shore lander trailer with led lights). The new procedure for my 2025 Ram 2500 is to disconnect the 7 pin trailer electrical connector to the truck, stop the trucks engine, reconnect the 7pin to the truck outlet and maybe it will, maybe it will not work. There has been times I've had to stop and restarted the truck 8-10 times before the trailer is recognized. Once it is recognized, I have little or no faith in the trucks electrical system to safely tow my boat to go fishing. I also check all brake, hazard and turn signals are functional on the boat trailer while still in my driveway before entering onto a main highway, but I have no way of checking to see if the trailer taillights are properly functioning while traveling on any roadway or highway. This intermittent function can cause a serious hazard not only for myself, but for other motorists who do not see the trailer lights, turning signals or braking signals. On 8/4/25, my Ram truck went in for service at Diehl Ram Jeep Chrysler in Grove City, PA for analysis and repair for these trailer lighting connection issues. Service tech at Diehls "reflashed and updated" the ECM which did not fix the problem. I have another appointment on 8/11/25 for this issue to be escalated with Ram Customer Care.
NHTSA ODI 11679052