Home · 2025 Nissan Murano Hybrid · Complaints

What 21 owners told NHTSA about the 2025 Nissan Murano Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (21)Crash / fire / injury (3)Electrical system (7)Driver assistance (4)Engine (4)Lane Departure (4)Transmission & drivetrain (4)Brakes (2)Fuel system (2)Wheels (2)Airbags (1)Backup camera & sensors (1)

4 of 21 complaints match · Driver assistance · clear filters

Jul 11, 2026WheelsBrakesDriver assistance

The Electronic Parking Brake (EPB) actuators are bolted directly to the brake caliper. It has been detected that the factory retaining bolts lack a threadlocking compound (such as Loctite) to prevent them from backing out due to normal vehicle vibration. As a result, the bolts back out completely and fall off, causing the actuator to become loose and detach from the brake caliper.

NHTSA ODI 11749782

Apr 13, 2026Driver assistanceCrash

I was in a parking ramp attempting to park in a tight space that required back & forth maneuvering. I was going forward towards a concrete wall. All of a sudden my car lurched forward to the wall causing damage to my car. This all happened in a matter of seconds. Speed was minimal.

NHTSA ODI 11730755

Jan 16, 2026Driver assistanceBackup camera & sensors

When driving vehicle into sunlight a system warning light displays saying “ Driving Aids temporarily disabled, poor visibility. This warning has displayed during all day parts and occurs immediately when the sun is directed at the front of the car. Have had the car at the dealership and showed them pictures of warning light. Dealer noted car did not exhibit customers concern at this time. I do not know if they drove car with sun on front of car. I contacted Nissan Consumer Affairs and they opened a case per my concern, (# 56110400) resolution is that Nissan considers this Warning light coming on to be “ Normal Operations”, therefore there is nothing more to do. They said that the front camera is sensitive to the sunlight. I am to drive around with the warning light coming on. I inquired with Nissan about what specific “ driving aids” are limited during this time. They could not answer my question. I am concerned that under these driving conditions, which I consider normal and common, I do not have total use of all the safety features included with the car, creating a potential dangerous situation for me. Don’t understand why they have used a camera in this area of the car that is that sensitive to light.

NHTSA ODI 11711472

Nov 5, 2025AirbagsSeat beltsDriver assistanceCrash2 injuries

My wife had bought a new 2025 Nissan Murano two days earlier for our 28th Wedding Anniversary. We were rear-ended at a high rate of speed and pushed into a parking lot and went through a chain link fence and hit 3 parked cars. The front end was also at a high rate of speed. My Wife hit her head on the dash with no dash airbag deployment and My Steering wheel airbag did not deploy. This caused my wife and I to have broken backs I had L2 fracture and Immediate fusion with titanium pins and rods. Wife had L1 fracture front and back. I was airlifted to trauma center and my wife air was not there and they took her by Ambulance to trauma center. this is a defect from factory that needs a recall and don't sell this 2025 Nissan Murano until recall has fixed the issue.

NHTSA ODI 11697792

Working with the data? Download all 21 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Nissan Murano Hybrid verdict →