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2025 Nissan Murano Hybrid
Solid pick. The complaint record is strong for its age. It does carry safety recalls, so confirm every one shows "remedy completed" on the VIN before money changes hands.
21 owner complaints · 2 recalls · data verified July 26, 2026 · source: NHTSA
Why buy?
Very few owner complaints for its age and sales volume.
Score breakdown, by factor
Full methodology →#96 of 286Among the 2025 models with a matured record, the 2025 Nissan Murano Hybrid ranks #96, scoring higher than 60% of them. See the 2025 ranking →
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
5/5 overall
NHTSA 5-Star Safety Rating · 2025 Nissan Murano SUV AWD
Rollover risk in a single-vehicle crash: 17%
No open NHTSA defect investigations on file.
Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2025 Nissan Murano Hybrid, plotted where owners report it happening.
Also reported (mileage varies): Electrical system (7)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint. Treat them as a rough guide.
Electrical system
33%7 complaints · 7 in the last 2 years
“I was traveling out of state when the climate control panel on the vehicle stopped working. I was not able to control heat, defroster or air flow. Took to dealership. …”
Driver assistance
19%4 complaints · 4 in the last 2 years
“I was in a parking ramp attempting to park in a tight space that required back & forth maneuvering. I was going forward towards a concrete wall. All of a sudden my car…”
Transmission & drivetrain
19%4 complaints · 4 in the last 2 years
“While accelerating there's a delay when pressing the gas pedal and then a surge in power with understeer causing dangerous lurching forward. Dangerous to merge into tr…”
Engine
19%4 complaints · 4 in the last 2 years
“I have reported and taken my vehicle into the dealership regarding sluggish engine. Vehicle has hesitated multiple times while driving which slows the vehicle down and…”
Check it against this car’s mileage
Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.
Too few owners named a mileage on this model to place issues against an odometer yet.
Read all 21 owner complaints in their own words → · just the 3 crash/fire/injury reports →
Recalls (2)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Back Over Prevention · 25V821000
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
Service Brakes, Hydraulic · 25V173000
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: A broken front brake caliper can cause a loss of front brake function, increasing the risk of a crash.
Fix: Dealers will inspect and replace the front brake caliper assemblies as necessary, free of charge. Owner notification letters were mailed May 9, 2025. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are PD137 and PD138.
Questions to ask the seller
Questions worth asking the seller of this Nissan before you buy, drawn from its public record:
- NHTSA lists 2 recall campaigns for the 2025 Nissan Murano Hybrid. Can you run this car's VIN at nhtsa.gov/recalls and confirm each one shows "Remedy Completed"?
- Owners of this model report electrical system problems more than anything else. Has this car shown any electrical system symptoms, and are there repair records for it?
- Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
- How many owners has it had, do you have the maintenance records, and why are you selling it?
- Are you open to me having an independent mechanic inspect it before we settle on a price?
Before you hand over money
Verify the recall work was done
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2025 Nissan MURANO HYBRID beats every score on the internet, including ours.
What to ask forNot set on the 2025? See how every Murano Hybrid model year scores →
Cross-shopping? Compare the 2025 Nissan Murano Hybrid against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.