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What 4 owners told NHTSA about the 2025 Lexus ES 250
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1 of 4 complaints match · Fuel system · crash/fire/injury only · clear filters
Mar 3, 2026Electrical systemFuel systemCrashFire
I was driving with traffic in a 35 mph zone on a moderately busy street. I got the alert to brake and did so immediately. I collided with the Jeep in front of me. The airbags did not deploy. The front hood of the car tented and a fire immediately broke out under the hood. When a policeman arrived he attempted unsuccessfully to put out the fire with a fire extinguisher. The fire was eventually extinguished when the fire department arrived. The car was towed away. The insurance adjuster said the car was totaled.
NHTSA ODI 11721821
Working with the data? Download all 4 complaints as CSV · fetched from NHTSA July 14, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2025 Lexus ES 250 verdict →