What 4 owners told NHTSA about the 2025 Lexus ES 250

The Pre-Collision System (PCS) activated twice in the last couple of weeks with absolutely no reason. Both times it activated with transmission in reverse and vehicle in process of backing up. But there was no vehicle or person within the vicinity. The sudden braking startled the driver and passengers giving concern about the viability of the vehicle operating in a safe manner for the rest of the trip. The problem has not been seen or inspected by the dealer or service personnel.

NHTSA ODI 11736701

I was driving with traffic in a 35 mph zone on a moderately busy street. I got the alert to brake and did so immediately. I collided with the Jeep in front of me. The airbags did not deploy. The front hood of the car tented and a fire immediately broke out under the hood. When a policeman arrived he attempted unsuccessfully to put out the fire with a fire extinguisher. The fire was eventually extinguished when the fire department arrived. The car was towed away. The insurance adjuster said the car was totaled.

NHTSA ODI 11721821

Fuel system and could be made available upon request. Explosion issue. No. Took it to the Lexus dealership where I bought it. No. When I got home I turned off the car. I later returned to my garage and it was filled with the strong odor of gasoline. The car was towed later that night to the dealership where it sat outside for 2 days. Dealership couldn't replicate the problem and gave me the car back. I did not imagine that smell. Even the tow company driver smelled the issue! I am fearful the issue could recur with catastrophic results.

NHTSA ODI 11720752

Describe:     •    Rear camera froze     •    Parking assist warning did not activate     •    Auto-brake did not engage     •    Accident occurred before recall update I backed into my Neighbors car which was parked opposite my driveway. Searched and found Lexus safety recall notice 25LA06

NHTSA ODI 11703004