What 49 owners told NHTSA about the 2025 Kia Sportage

The car seat is defective. Fraying where it is comes out of the car seat, where it is sewn together.

NHTSA ODI 11747512

We were getting in our car to drive home from a restaurant. We attempted to start our car like any other day, and the car started. However, our car was stuck in gear, it was in parking but also not in parking. The car was not moving, the gear was in “park”, the dot light for park was not showing, and then we had several warnings appear on our dashboard. At first it was three, then it went to six (after turning off the car and restarting again)!! The car told us to put it in park, but we literally could not move the gear shift at all. We had: check speed limit system, check high beam assist, check driver attention warning, check blind spot safety system, check forward safety system, check rear cross-traffic safety system appear in 20 seconds of car being on. This car just hit ~15,500 miles on it. To add to the strangeness, we open the Kia Access App and tried “lock” and “unlock” (while being in the car”, then turn the car off. We started the car again and it worked as if this never happened (no immediate warnings like above). Yet we did recieve a check engine light and a vehicle diagnostic on the instrument (dashboard) saying “follow-up check required: 2 (Engine Management System and Transmission Control System.)” The car allowed itself to recognize it in park gear and drive off. The Kia Access app said we experienced a UOO01F0 code tied to the Engine Control System. We never seen anything like that before. We did, however, experience a problem with the driver seat powertrain at 11,000 miles where the seat wouldn’t move. The seat was fixed by the dealership though. We are going to take the car in to the dealership to see what they say.

NHTSA ODI 11746853

Twice since I purchased my car, once in 2025 and two weeks ago in 2026, I turned my car off in the garage and the engine kept running. I had to start the car up and turn it off again in order for it to shut down. I mentioned that to Arapaho Kia at my last visit in November 2025 and they just said that they didn’t find anything on the computer.

NHTSA ODI 11745100

In November 2025, with approximately 6,900 miles on the vehicle, I reported brake issues to the dealership. After inspection, the dealership resurfaced (turned) the brake rotors at no charge. At that time, I was led to believe that the issue had been corrected. However, in June 2026, with only 14,300 miles on the vehicle, I returned to the dealership because the same symptoms had reappeared. I was informed that the rotors again require resurfacing and that the brake pads now need replacement as well. why has the same issue returned so quickly? Is there a defect in the rotors, brake pads, calipers, brake system design, or another component that has not been identified and corrected? I do not believe that my driving habits are the cause of this problem. Prior to purchasing this Sportage, I owned two vehicles from other manufacturers. Neither vehicle required brake rotor resurfacing until well over 50,000 miles, despite being driven under similar conditions. The fact that this vehicle has required rotor service twice before reaching 15,000 miles strongly suggests that an underlying issue exists. I believe that that premature rotor wear puts me and others at risk of collision. The Sportage is available for inspection.

NHTSA ODI 11743057

The cluster system of the vehicle lit up every warning system which prevented the running vehicle from being able to be put into drive. Safety was put at risk because I'm afraid this will happen while driving. I've seen this same concern on many Kia owner forums who describe the same issue possibly related to a faulty wiring harness. I had just purchased this vehicle that has 15,000 miles and there were no other symptoms up until this issue occurred. I had the code read and it was a generic U0001 CAM error (Controller Area Module). Kia has a recall on trailer harnesses right now and I believe this recall on faulty wiring harnesses needs to be expanded to other models and newer vehicles.

NHTSA ODI 11742525

While exiting the John C. Lodge Freeway in Detroit at approximately 40 MPH, the brake pedal became stuck halfway during braking and the vehicle did not stop properly on the first brake application. I had to remove my foot from the brake pedal and press it again before the brakes engaged and the vehicle stopped. This has occurred approximately seven times intermittently. The issue creates a serious safety hazard and risk of collision. In addition, the “D” gear indicator intermittently blinks while driving and the “P” indicator intermittently blinks while the vehicle is in Park. Vehicle was previously brought to dealership and issue was reported, but the condition continues intermittently.

NHTSA ODI 11739925

While driving on an open highway, my panoramic sunroof spontaneously exploded on [XXX] coming back from Prescott with me behind the wheel, my husband as a passenger, and my dog in the backseat. There was nobody driving in front, near, or behind me. I was not driving near an overpass. The incident sounded like an explosion or gunshot. My husband began to open the sunroof visor to investigate, and glass began dropping into the car. Once we could pull over safely, there was a large hole on my panoramic sunroof. My husband, dog, and I had tiny pieces of glass on us. I took my car to Kia, and they refused to acknowledge that anything, but a rock caused the problem. There are numerous news stories about this being a problem and also recalls for panoramic sunroofs from other dealers like Hyundai, who are made by the same manufacturer as Kia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11739049

We have lost instrument panel info while driving twice in less than a year, it reboots while driving. We took the vehicle to the dealer and were informed there was no tow hitch as stated in the recall letter. My concern is that my car is doing what is described in the recall letter, (during rebooting the control cluster will not show info such as speedometer or warning lights), we have a blank panel while driving. So it seems KIAs diagnosed solution is not at least the entire problem. When I told the service tech at KIA we were experiencing the same issued described in the recall letter he said there was nothing he could do about it. There seems there is no way to reproduce the problem because it happens randomly and takes about 20 minutes for the system to reboot and get instrumentation back on line. I think KIA needs to be accountable to resolve this life safety situation.

NHTSA ODI 11738179

I was driving to work and there was a sound like an explosion or a gun shot and then my sun roof was shattered.

NHTSA ODI 11735724

Safety Complaint Description Vehicle: 2025 Kia Sportage Hybrid LX 2025 Mileage: ~6,000 miles Issue status: Ongoing, multiple dealer visits (3 attempts), unresolved Related Kia case number: [XXX] Problem Description The vehicle demonstrates significant highway instability and unsafe handling behavior under normal driving conditions. At highway speeds (approximately 50–70 mph), the vehicle exhibits excessive lateral movement and instability, especially after hitting potholes or uneven road surfaces. The car shifts horizontally after impacts, requiring immediate steering correction to maintain lane position. On grooved concrete highways (such as interstate routes toward [XXX] [XXX] ), the vehicle feels like it is floating and swaying continuously, even without strong wind conditions. The vehicle is also highly sensitive to moderate crosswinds (around 20–25 mph). At highway speeds, this results in noticeable rear-end drift and instability, requiring frequent steering corrections and creating concern about potential loss of control. Overall, the handling behavior is beyond normal expectations for this vehicle class and creates a safety concern at highway speeds. Safety Concern These conditions create a risk of loss of vehicle control, particularly: -After hitting potholes at highway speeds -During moderate crosswinds -On grooved or uneven concrete highways The instability increases driver workload and raises concern about potential accident risk if overcorrection occurs. Repair Attempts The issue has been reported to the dealer and service center three times, but no permanent resolution has been achieved. The problem remains reproducible under normal driving conditions. Additional Notes Concern exists regarding whether proper pre-delivery inspection (PDI) or alignment verification was fully completed prior to delivery, as the issue has been present since early ownership and persists at ~6,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11735477

Oil was being diluted by fuel seeping in from the injectors and the high pressure fuel pump. Vehicle was brought in twice to fix the problem. During the 24-27 Feb 26 repair the high pressure fuel pump was diagnosed and replaced. On 16 Mar 26 I noticed the oil level had risen on the dip stick (after driving ~300 miles) about 5 mm and brought the car back to the Kia dealer for diagnosis and repair. The high pressure fuel pump was diagnosed again as bad and replaced as were all four fuel injectors after they were also determined to be leaking fuel.

NHTSA ODI 11729096

Driving with no other cars around us and no debris anywhere and the moonroof suddenly shattered with a loud noise.

NHTSA ODI 11727680

The contact owns a 2025 Kia Sportage. The contact stated that the rear-view camera had become inoperable. No warning lights were illuminated. The vehicle was taken to the local dealer, who was initially unable to duplicate the failure. The vehicle was later diagnosed, and it was determined that the failure was with the radio and the camera. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, and a case was opened. The manufacturer denied the buyback request. The failure mileage was approximately 10.

NHTSA ODI 11726758

The contact owns a 2025 Kia Sportage. There was no indication that there was an issue while test-driving the vehicle. The vehicle was cleaned by the seller before purchase. The contact stated that while driving for twenty minutes, they noticed there was an abnormal burning /chemical smell detected. The occupants /the contact, and her husband sustained nasal, eye, headaches, dizziness, and irritation occurred, and medical attention was provided. The contact attempted to ventilate the vehicle. No warning lights were illuminated. Additionally, the contact had a (Certified Pre-0wned) CPO warranty. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. Additional letters and emails were sent to Kia, but there was no response. A loaner vehicle was not provided. The failure mileage was approximately 262,000.

NHTSA ODI 11726412

3 times my car has been in for rotors my car is not even a year old 10/25 resurfaced rotors 1/26 brand new rotors 3/26 rotors warped having to resurface the new rotors this shouldn’t be happening on a new car I don’t ride my breaks I have had new cars all my life never had break issues

NHTSA ODI 11725124

On Thursday, February 26, 2026, at 11:48am, the rear panel of my panoramic sunroof exploded. I didn’t see or hear anything fall on top of the sunroof, or any part of the car. I didn’t hear a loud noise that sounded similar to a “boom” sound or thud. As soon as I got in my car, I heard a cracking sound coming from the sunroof panel.

NHTSA ODI 11721859

My sunroof shattered. No other vehicles were near me and after hearing a very loud bang, I pulled over to check to see of something hit my car. All looked fine, but I did not look at the top of my car until about a week later due to hearing wind sounds. I then assumed something must have fell out of the sky. Dealership said that they do not fix sunroofs in-house and towed it to a body shop near them. I was then quoted $8700 to fix! A friend suggested I check for recalls and found issues noted online.

NHTSA ODI 11720159

The windshield creates layers of frost if it is really cold.. While the above might be unrelated but the other day I was rolling my front passenger window up in the cold weather and the window just shattered - it just exploded, even though it stayed intact it shattered into a thousand pieces

NHTSA ODI 11717675

I HAVE HAD THIS TRUCK TO kIA IN cLEARWATER 4 X FOR PANEL GOING BLACK. NO LIGHTS, AIR COMES ON AND OFF BY ITSELF. nO BACK UP CAMERA. THIS HAS BEEN HAPPENING ON THIS TRUCK SINCE I BOUGHT IT. THE MGR. WADE THINKS I AM CRAZY. THERE IS A RECALL FOR THE PANEL BUT NOT FOR MY TRUCK, WHY? NO ONE WILL FIX THIS TRUCK. I AM VERY DISAPOINTED WITH KIA. I HAD A SOUL AND TRADED UP FOR THESE SAME REASONS. 3 BATTEIES IN 4 MONTHS. IS THERE ANY RECOURSE? [XXX] [XXX] I [XXX] ANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11717037

Navigation screen began blinking (glitching) and suddenly went black and would not come back on. Called the dealership and they said it was not a recall and that it was no longer covered under warranty. This problem has persisted intermittently and I am noticing a pattern. When the temperature is cold outside the screen works fine, however if it is 60+° outside this happens. I’ve read online that this is a known issue however I’m being told there is no recall.

NHTSA ODI 11716480

Immediately after delivery, the instrument/infotainment display malfunctioned, froze, and became unresponsive. Apple CarPlay failed, and phone calls distorted or dropped. After reporting the issue, I discovered that this VIN is subject to Safety Recall SC359B, with a recall date of December 17, 2025, and a status of RECALL INCOMPLETE / NO REMEDY AVAILABLE. This recall existed prior to the sale. The recall is confirmed by the Kia owner app, Kia/NHTSA VIN lookup, and the dealer’s internal campaign report. Despite this, the dealer stated in writing that there were “no open recalls” and refused to unwind the sale, mischaracterizing the defect as an “audio panel” issue. I am submitting this to document a retail delivery of a new motor vehicle under an open, VIN-specific safety recall with no available remedy, which constitutes a violation of federal motor vehicle safety law (49 U.S.C. §§ 30112 and 30120). I request review by the Office of Defects Investigation and Recall Management Division.

NHTSA ODI 11714621

While driving this car, I have experienced the car's auto-braking system. While driving on I-94, the traffic was slowing down due to activity ahead of me. Apparently, I did not slow down enough for the car's sensor, as the auto brakes engaged and "slammed" onto the brakes. The car behind me barely had time to react due to the auto-braking so hard on the brakes. Another instance of these auto brakes engaging dangerously, as I am backing out of my driveway ( My home faces a corner and is a 3 way stop intersection) I am halfway out of my driveway when the car picks up there is a car behind me, however the vehicle is NOT behind me it is at the corner stop sign on the opposite side of the road. The brakes once again engaged in a very aggressive manner, throwing everything in the car onto the seats to the floor. I almost got T boned by a car because they had no clue what "I" was doing, or where I was going. Although this function is designed to assist drivers, it is a casualty waiting to happen. I'd rather drive my own car and brake myself than have a car do it for me. Especially in the manner this is engaging. There is no easing onto the brake; it's quite harsh and aggressive. This can lead to you being rear-ended in the long run.

NHTSA ODI 11710155

The contact owns a 2025 Kia Sportage. The contact stated that while attempting to start the vehicle, the engine experienced difficulty cranking. Additionally, the contact stated while driving at an undisclosed speed, the transmission failed to properly shift gear. The contact stated that the engine revved up, but the transmission failed to properly shift gear. The Auto START/STOP light was orange. The contact was concerned about a possible disintegration of the transmission after a friend alerted him of a similar failure. The contact called the local dealer and left a message. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.

NHTSA ODI 11706708

On Monday, Dec 15 at approximately 3:30 pm I was pulling into my parking spot in front of my house. The vehicle suddenly revved loudly and shot forward striking a tree in my front yard. If not for the tree would have ended up in the kitchen. When parking I do not have to apply gas once I enter the lot as I can drift into the spot. I barely have to brake to stop the vehicle. The steering wheel airbag deployed, fortunately no serious injuries. The passenger front end was pretty much gone and two big branches were sheared off at ground level. Police responded, report #XXX [XXX] Sheriff office. Vehicle is due to get to the body shop today or tomorrow. Fortunately this happened where it did as if it had been in traffic or around people it could have been very serious. This was also reported to Kia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11705582

I have documented the following issues: -84 instances of "Keep Hands on the Wheel" when my hands were on the 10/2 or 9/3 position. This dates back to March 2025 and has continued into December. -12 instances of the ER braking engaging with "Collision Alert" when no other vehicles/object/danger were around. The ER braking is the sudden, full force stopping of the vehicle staring in April 2025 and as most recently as 12/06/2025. -3 instances of the vehicle being in "drive" but not moving forward; only the engine revving. This started in August and occurred again in October and on 12/06/2025. -1 instance of the vehicle randomly shutting off while driving very slow into the garage on 12/06/2025.

NHTSA ODI 11704582