The hybrid system completely failed and ev battery completely discharged. That issue is a major safety concern and I no longer feel confident driving myself and my child in that vehicle. I was on a hilly 55mph County Road, with few turn offs, when the hybrid system failed, resulting in a loss of acceleration, power steering, power brakes and heat. Check engine light, Oil Light and battery light illuminated while entire dash display started flashing red with critical fault message. The vehicle then went into limp mode. Dash showed that hybrid battery was completely discharged and warning message displayed saying vehicle would shut off in 5 minutes. Able to restart after a few minutes, but warning light said vehicle had to be left in park and vehicle started shuddering hard. It was a frightening few minutes trying to get to a safe place to turn off and park with the dashboard flashing red. The vehicle had to be towed to the dealership. The vehicle would not go into neutral and the tow company had to drag the vehicle with wheels locked onto the flatbed. The Kia dealership service department states both the wiring harness and wiring fuse box need to be replaced as a result of the hybrid system failure. I have reached out to Kia Customer Care and currently have a case opened with Kia that has been escalated. Prior to the hybrid system failure, after vehicle was at dealership for routine maintenance, a code P052400 appeared and vehicle had to return to service dept to address code. That code was NOT present when vehicle went in for its routine oil change and tire rotation. I still do not have my vehicle back. It has been at the dealership in service since December 1, 2025. According to the service department, the parts needed are on backorder with no ETA.
NHTSA ODI 11709553