May 18, 2026Transmission & drivetrainElectrical systemBrakesCrash1 injury
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while his wife was driving at approximately 35 MPH, the vehicle felt like it went into neutral. All the instrument lights illuminated. The brakes were depressed but failed to respond. The driver lost control of the vehicle and clipped an unknown vehicle. and crashed into a concrete barrier. The driver sustained knee, back, and stomach injuries, and medical attention was provided at the emergency room. The airbags deployed. A police report was filed. There was no reported fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vehicle was deemed a total loss. The failure mileage was unknown.
NHTSA ODI 11738588
Dec 19, 2025Electrical system
The contact owns a 2025 Jeep Wrangler. The contact stated that while starting the vehicle, the infotainment display turned on and turned off unexpectedly. In addition, the contact stated that after driving the vehicle for approximately five minutes, the infotainment center display functioned normally. The failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,420.
NHTSA ODI 11706113
Dec 15, 2025Electrical system
The contact owns a 2025 Jeep Wrangler 4XE. The contact stated that after his wife unplugged the high-voltage battery charger, his wife discovered that the charging outlet was black. The contact then shut off the circuit breaker. The contact stated that the failure caused a short circuit in the circuit breaker, which required the socket and wiring to be replaced. The dealer was made aware of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact had not received notification of the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA ODI 11705167
Dec 11, 2025Electrical systemEngine
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 10-15 MPH and attempting to drive onto the main road, the vehicle lost drive power. The contact was able to restart the vehicle within 2 minutes and after several attempts. The check engine warning light was illuminated. The contact stated that upon attempting to start the vehicle in the parking garage on another occasion, the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed and determined that the alternate battery had failed, and the contact was informed that there was no rental vehicle available. The dealer replaced the battery and informed the contact that the vehicle was repaired; however, the contact advised the dealer to keep the vehicle because he was considering other recourses due to concerns that the vehicle was unsafe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure, and a case was filed. Additionally, the manufacturer informed the contact that buy-back assistance could not be provided currently, and the contact was advised to consult the warranty company regarding arbitration. The failure mileage was approximately 8,200.
NHTSA ODI 11704488
Dec 11, 2025Electrical system
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the recall notification advised to park outside and away from structures and not to charge the vehicle until the remedy was completed; however, the contact resided in an apartment complex that required vehicles to be parked in an indoor garage. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA ODI 11704573
Nov 18, 2025Electrical system
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA ODI 11700047
Nov 7, 2025Electrical system
The contact leases a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA ODI 11698104
Feb 21, 2025Electrical systemBrakesCrash
Vehicle propelled my wife through garage door and into garage. Automatically started moving on its own from a complete stop and would not respond to brakes. While slamming on brakes, vehicle propelled forward at full throttle while in EV mode. We are thankful no one was killed or injured. Caused significant damage to our home.
NHTSA ODI 11644181