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What 8 owners told NHTSA about the 2025 Jeep Wrangler 4-door 4xe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (8)Crash / fire / injury (2)Electrical system (8)Brakes (2)Engine (1)Transmission & drivetrain (1)

2 of 8 complaints match · Brakes · clear filters

May 18, 2026Transmission & drivetrainElectrical systemBrakesCrash1 injury

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while his wife was driving at approximately 35 MPH, the vehicle felt like it went into neutral. All the instrument lights illuminated. The brakes were depressed but failed to respond. The driver lost control of the vehicle and clipped an unknown vehicle. and crashed into a concrete barrier. The driver sustained knee, back, and stomach injuries, and medical attention was provided at the emergency room. The airbags deployed. A police report was filed. There was no reported fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vehicle was deemed a total loss. The failure mileage was unknown.

NHTSA ODI 11738588

Feb 21, 2025Electrical systemBrakesCrash

Vehicle propelled my wife through garage door and into garage. Automatically started moving on its own from a complete stop and would not respond to brakes. While slamming on brakes, vehicle propelled forward at full throttle while in EV mode. We are thankful no one was killed or injured. Caused significant damage to our home.

NHTSA ODI 11644181

Working with the data? Download all 8 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Jeep Wrangler 4-door 4xe verdict →