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What 60 owners told NHTSA about the 2025 Jeep Grand Cherokee Trackhawk

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (60)Crash / fire / injury (7)Electrical system (24)Engine (15)Fuel system (11)Driver assistance (9)Transmission & drivetrain (9)Speed control (8)Lane Departure (4)Airbags (3)Body & structure (3)Brakes (3)

1 of 60 complaints match · Electrical system · crash/fire/injury only · clear filters

Apr 11, 2025Electrical systemBrakesDriver assistanceCrash2 injuries

brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came to a complete stop and I look down and the car is in park. I was unable to put the car back in drive on the freeway. Put on my hazards and called 911 immediately, knowing how dire the situations was, while trying to find a way to get moving, and watched as I was rear ended by a pickup going full speed.

NHTSA ODI 11654077

Working with the data? Download all 60 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Jeep Grand Cherokee Trackhawk verdict →