What 266 owners told NHTSA about the 2025 Hyundai Tucson Fuel Cell

I bought my car in for recalls and they performed service. I got down the road when the HUD started going out over bumps. They could not duplicate it when I bought it back after picking it up. This was yesterday 7/16/26. They have had this car for a total of 18 days not including other issues that I have bought it in for. Today I am having issues with the instrument cluster and HUD going out randomly over bumps still. This is exactly what I explained when dropping it for the repair. This is resulting in me not being able to read the instrument cluster since it displays no signal on cluster or goes completely black.

NHTSA ODI 11751042

The rear door locks and trunk lid do not always unlock. This creates a safety concern for rear passengers because they cannot easily exit the car because door won't unlock. The dealership says issue is intermittent yet it's still happening.

NHTSA ODI 11751049

I purchased a 2025 Hyundai Tucson in March of 2026. Shortly after the purchase the screen began to malfunction. The screen glitches continuously while driving and there is no way to turn it off. This creates a significant distraction and raises serious concerns about driver safety. Especially driving at night. The screen turns completely dark then all of a sudden comes back in super bright. Because of the glitching there is no way to get to the setting to possibly turn the brightness down. It also creates a loud noise for about 10 minutes then resets itself and start all over again. I notice there was a recall about the screens glitching previously and I reached out to Hyundai and they informed my VIN wasn’t apart of the recall so there was nothing that could be done. Because the vehicle is over 60K miles I am not able to use the factory warranty. I believe it is unreasonable for a vehicle that is only a 2025 model to experience a major electronic failure after such a short period of ownership. Regardless of warranty limitations, consumers should be able to expect that critical vehicle systems, particularly those affecting safe operation, will function properly. I respectfully request that Hyundai and/or the selling dealership review this matter and provide goodwill assistance by covering the diagnostic fee and repairing or replacing the defective infotainment screen. I believe this would be a fair resolution considering the age of the vehicle, the timing of the failure, and the potential safety implications. I have taken a few screenshots of the video I recorded to show what is happening. I am not able to upload the video so you can hear the loud noise it makes.

NHTSA ODI 11750440

The head-up display and the digital display cluster turn off and on while driving. The digital display cluster seems to lose connection and will show a "NO SIGNAL" message. This will happen for minutes at a time. When this happens, the display is black and does not show speed or other important safety information. The vehicle has been inspected twice by the dealership; they are not able to replicate the issue. This problem began within weeks of purchasing the new vehicle.

NHTSA ODI 11749421

Good morning the problems I am having with my 2025 are very discouraging. Started October of 2025, my tire light illuminated stated the tires were low when they are all at correct specs when using an air guage to check. November of 2025 while driving at night the headlights suddenly shut off briefly then came back back on. January of 2026 while leaving work the transmission would not shift, held accelerator pedal to floor but could not go above 20 mph all the way home for 3 miles. April of 2026 the right side of navigation screen went completely black, shut vehicle off twice and on third restart the screen reilluminated. June of 2026 same thing with the screen going black. I have had my Tuscon at the local dealer here in my town for supposedly a repair that they state was a "coaxel cable" behind the dash that was fixed that was causing this issue. I also had the recall performed for the front view camera software update but it is still showing not completed. This is very frustrating to be having experiencing these kind of issues on this new of a vehicle. Clearly something is going on with the software or something and the dealer keeps telling me they are not finding anything wrong. I am a service advisor myself at a small independent shop so I understand the terms they are using but something needs to be addressed to correct the issues that I am having. It is scary when driving and the screen goes black or driving at night and losing the headlight functions. I would appreciate if somebody will look into this and reach out to me to get some kind of remedy for why this is happening. I am paying alot for this vehicle and to say I am satisifed is an understatement. I have purchased Hyundai as my choice of vehicle due to the quality, great warranties and good reviews from other consumers however I am seriously thinking of exploring alternative makes as I do not want to keep going through this. Plus the engine consumes oil. I have attached p/w for review as well

NHTSA ODI 11747876

The contact owns a 2025 Hyundai Tucson. The contact stated that while in reverse, several warning lights illuminated on the instrument panel, and the vehicle suddenly reversed without depressing the accelerator pedal and crashed into a light post. The air bags did not deploy. There were no injuries sustained. The contact sought medical attention after being overwhelmed by the experience. A Police report was not filed. The contact was able to drive the vehicle, and the vehicle was taken to the dealer, and the front-view camera was updated; however, the dealer was unable to determine the cause of the failure. The vehicle was taken to Imperial Body Shop to repair the body damage. After the software update was performed, the contact became aware that the vehicle failed to turn off immediately, and several attempts were needed to turn off the vehicle. On another occasion, the contact was able to turn off the vehicle; however, the engine continued to run. Several attempts were needed to turn off the vehicle. The manufacturer was made aware of the failure. The manufacturer opened a case for the failure. The failure mileage was approximately 7,500.

NHTSA ODI 11746736

On 5/14/2026, while driving southbound on I-95 with my pregnant wife and young daughter, my 2025 Hyundai Tucson (approx. 7,500 miles, purchased new 10/2025) experienced multiple critical safety failures. Two days prior, the heads-up display (HUD) intermittently failed to activate. On 5/14, traveling at 65-70 mph near [XXX] , the brakes auto-applied without driver input. Simultaneously, the instrument cluster and HUD went completely black, eliminating all speed and vehicle status information. This recurred intermittently. Near [XXX] , the brakes auto-applied with full force, locking all four tires and bringing the vehicle from approx. 70 mph to a complete stop on the active interstate. Two trailing vehicles spun out and left the travel lane to avoid rear-ending us. A multi-car pileup was narrowly avoided. The vehicle was taken to Pearson Hyundai in Midlothian, VA. They diagnosed and replaced a faulty wiring harness. Immediately after the repair, driving northbound on I-95 back to [XXX] (5/16), the lane keep assist/lane departure system began pulling the steering wheel into the adjacent lane without driver input, repeatedly and unpredictably at highway speed. The dealer repair did not resolve the all defects. Within a three days this vehicle exhibited: (1) total instrument cluster/HUD failure, (2) uncommanded emergency braking at 70 mph causing two other vehicles to take evasive action (3) uncommanded steering input into an adjacent lane. These failures created immediate risk of serious injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11738371

The cars speedometer screen and radio screen go black and sometimes flicker on and off. This makes it impossible to see the speed. Also the car stalls sometimes when this happens in traffic. The autonomous braking applies the brakes even when there is a large distance from other cars and objects to the point where it has almost caused me to get into an accident on numerous occasions. The driver attention alert comes on and off over and over again even though I’m fully focused on driving and well aware of what is going on and this sometimes happens in a sequence where all of the warning lights illuminate on dash. Sometimes all of the warning lights display on cluster after it goes black and then car says to shift to park when display goes back on causing safety concerns for me in traffic. In addition my sunroof glass is making a loud noise like it’s going to crack.

NHTSA ODI 11736139

Vehicle began flashing check driver assistance for rear sensors repeatedly while traveling out of state on March 30th with an occasional flash of check AWD/4WD. On March 31st the vehicle flashed the warnings along with a variety of others flashing on the infotainment screen rapidly and shut off while driving. I was barely able to restart to get it safely into a parking lot before it shut down completely without restarting. The vehicle was towed to the Hyundai dealership that it was purchased from. The diagnostics show electrical and safety systems issues. The dealership and Hyundai USA has been less than transparent regarding a repair plan and potential completion date. It is currently April 21st with no end in sight. The vehicle feels completely unsafe to me and I regret the purchase wholeheartedly.

NHTSA ODI 11732634

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the instrument panel and the infotainment screen display went black. The contact stated that the failure had progressively worsened and was a daily recurring failure. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the Heads-Up Display (HUD) harness needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.

NHTSA ODI 11731497

The car was backing out of a driveway in Reverse. Came to a stop to shift to drive, and recieved a "shift system malfunction! Service immediately" screen message and the car was locked in the middle of the roadway unable to be put into any gear or be turned off. It was a huge roadway safety issue. The tow driver had to search for a code or sequence of commands to put it into neutral to be able to be safely lifted onto the tow bed, and the vehicle was stuck in accessory mode, which effectively drained the battery.

NHTSA ODI 11730886

The display screen for the instrument cluster goes off for 3 seconds every 1 or 2 minutes. It leaves me without a speedometer, side safety cameras, or vehicle information.

NHTSA ODI 11729572

Vehicle has failed to start with NO WARNING LIGHTS (completely blank infotainment screen) and no sounds when start button is pressed. Vehicle also completely shuts down when stopping in traffic and takes several attempts at restarting before the vehicle actually starts and able to move. This is a SEVERE LIFE THREATENING OR SERIOS INJURY SITUATION that Hyundai seems to have no interest in solving. Incidents have been video when safety is not an issue.

NHTSA ODI 11727898

Bought new, less that 400 miles in November 2025. Within 2 weeks dash board went blank/black. I consider this a driving distraction especially at night when nothing shows, no speed no gauges. Blackout time varies each occasion. Sometimes after a few seconds all warning light come on and stay on until vehicle shut off . Sometimes a NO GIGNAL message. Contiued after service visit with update to vehicle at about 7300 miles in January 2026. Service department acted like they have never heard of this issue.

NHTSA ODI 11724005

Blindspot detection did not pick up car on my right side two times. Front collision warning is effected by the angle of the sun at certain times of the day. Dashboard dims randomly. Could be for a minute or much longer. Could dim on and off, or stay dimmed for over twenty minutes. Brought the car in twice for this problem. Claimed nothing found and tech reset the codes. Bought it in two weeks later, stating problem not fixed. Told them to check connection, suggested they might want to replace the cables, and its a known problem. Again, reset the codes. Only this time they fiddled with the dimmer control on the console and I can no longer adjust the setting.

NHTSA ODI 11718346

The contact owns a 2025 Hyundai Tucson. The contact stated that the horn was inoperable. While another driver was reversing, the contact attempted to use the horn to alert the driver, but the horn failed to operate as intended. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was confirmed that the horn was not functioning properly. The dealer informed the contact that the necessary parts to repair the vehicle were on backorder. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 8,400.

NHTSA ODI 11717542

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a blank image. The vehicle was taken to the dealer, where it was diagnosed with a rear-view camera display failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the vehicle had been taken to the dealer multiple times for failure. The contact referenced an unknown recall repair with a similar failure description; however, the VIN was not under recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 100. The VIN was unavailable.

NHTSA ODI 11715488

DEC 24, 2025 I STARTED MY AND WENT A VERY SHORT DISTANCE DOWN THE ROAD, MY ENTIRE DASH DISPLAY WENT COMPLETELY BLACK. IT STAYED THIS WAY FOR ABOUT 5 TO 10 MINUTES AND I PULLED OVER AND TURND THE CAR OFF AND BACK ON, PRETTY SCARY

NHTSA ODI 11715526

During normal winter operation with the heater in use, the center console area becomes excessively hot. I have measured surface temperatures exceeding approximately 130°F using an infrared thermometer. The affected area includes interior touch surfaces, cup holders, and a factory-installed wireless phone charging pad. The heat appears to originate from HVAC ducting routed through the center console to supply the rear seat vents. Closing the rear vents does not reduce the console temperature, indicating heat transfer through the ducting rather than airflow. The condition is most severe after a warm-soak cycle (driving to operating temperature, briefly parking, then driving again). When a phone is placed in the intended storage or wireless charging area, the device overheats and triggers thermal protection warnings. The console surfaces also become hot enough to present a potential burn risk with prolonged skin contact. These temperatures exceed recommended ambient conditions for consumer electronics and lithium-ion batteries in a normal-use interior storage and charging location. The issue was reported to a Hyundai dealership. The service department stated the heat was caused by the rear HVAC duct and considered the condition “normal.” No repair, insulation review, or corrective action was offered, and no specific temperature measurements were provided in writing. Hyundai Consumer Affairs directed me to return to the same service department, despite the concern remaining unresolved. This condition occurs during normal vehicle operation and represents a potential interior thermal safety concern.

NHTSA ODI 11713680

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the instrument cluster independently turned off. In addition, the contact stated that an error code with an unknown message was displayed. The vehicle was taken to the dealer; however, the failure was not diagnosed. The contact stated that the vehicle had been taken back to the dealer three times since the vehicle was purchased. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11713761

I’ve been driving this car for nearly a year, and during that time I have observed 6+ incidents when my instrument cluster went blank and rebooted in the middle of the road while the vehicle is moving. This seems to be widespread issue with no resolution from Hyundai what so ever. I have raised this issue with Hyundai as well.

NHTSA ODI 11713455

WHEN OPERATING WILL SCREEN GOES BLANK ABD INDICATED “LOST SIGNAL” DURING THIS TIME NO SPEED INDICATION. ON HYUNDAI FORUM THERE ARE MANY WHO ARE HAVING SAME PROBLEM.

NHTSA ODI 11711289

There was an accident involving this vehicle where another vehicle pulled out in front causing a collision. There was damage only to the front of the vehicle which caused several malfunctions. Prior to the impact the break assist did not operate which may have prevented the collision but when the impact happened the seat belts locked in place and the driver side window would not roll down nor would the driver side door open. This seems to be a safety hazard as if the vehicle were on fire how would the driver be able to get out? The problem was reported to the dealer, with no resolution. I do have photos of the damage that can be available upon request.

NHTSA ODI 11710464

Vehicle dash intermittently goes out. Flickers, goes dark, or shows every warning that exists on the panel. Could be unsafe as speed, gas gage, or other warnings that provide safety are going dark. Took it to dealer in Roseville, Ca. They tried to repair it, but problem began to occur again a week later. I have a video of it, but can’t show here.

NHTSA ODI 11710016

The car keeps randomly dying. Completely loses power even when driving

NHTSA ODI 11709005