What 117 owners told NHTSA about the 2025 Hyundai Santa Fe Plug-in Hybrid

While driving on the on ramp to [XXX] the car completely stopped and all systems shut off. There were two dash lights that flashed quickly with one being the check engine light but I did not see the other long enough to identify it. The dealership could not reproduce the issue but has the car now and is doing a more thorough evaluation. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine stopped. Yes it is available How was your safety or the safety of others put at risk? Extremely dangerous as it came to a stop in the middle of the road. It was late at night so at that moment no one was behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? no Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no, the warning lights flashed on as the car died but disappeared once off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11749471

On [XXX] after spending the day at Henson Creek Golf Course in Fort Washington, MD, I returned to my vehicle and discovered that it had completely lost all electrical power and would not start. The vehicle exhibited no warning signs prior to the failure. Believing the issue to be related to the battery, I contacted AAA for roadside assistance. AAA attempted to jump-start the vehicle, but the jump-start was unsuccessful. The vehicle was subsequently towed on May 18, 2026, to Pohanka Hyundai in Capitol Heights, MD for diagnosis and repair. After approximately nine days, the dealership advised that the battery terminals had been secured and that no additional problem could be identified. On [XXX], the exact same issue occurred again; however, this incident was significantly more dangerous because it occurred while the vehicle was being driven. While traveling during morning rush hour through a busy intersection in Northeast Washington, DC, the vehicle suddenly and completely lost power without warning while in traffic. The vehicle stalled in the middle of the intersection, creating an extremely hazardous situation. Fortunately, motorists traveling behind me were able to stop in time, and no collision occurred. However, this incident could easily have resulted in a serious crash involving injuries or fatalities. The vehicle was towed to Ourisman Hyundai in Bowie, MD, where it is currently undergoing additional diagnosis. I am extremely concerned that this vehicle has experienced two complete electrical failures within approximately one month, including one incident that occurred while driving in heavy traffic. Because the dealership was unable to identify the root cause after the first incident, I am concerned that a serious defect may exist involving the vehicle's electrical system, battery system, wiring, power distribution system, or another component affecting vehicle operation and safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11747163

The contact owns a 2025 Hyundai Santa Fe. The contact received notifications of NHTSA Campaign Number: 26V218000 (Seat Belts) and 25V659000 (Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted; however, the recall repairs were denied due to a lack of maintenance records with an authorized Hyundai Dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11746649

On June 24, 2026, my spouse was operating our 2025 Hyundai Santa Fe when the vehicle suffered a sudden, catastrophic, and total electrical failure while actively on the roadway. The vehicle was stopped at a traffic light when all propulsion power was instantly lost, the engine shut down, and all electronic systems—including the center infotainment screens and instrument cluster—went completely dark. Safety Hazard & Entrapment Incident: Simultaneous with the total electrical failure, the vehicle's electronic door lock system malfunctioned. The rear passenger doors and rear liftgate locked completely and could not be disengaged or opened from the inside by the passengers. Due to this total power loss and lock failure, my young daughters were trapped in the rear seats. My spouse was forced to climb over the center console from the front seat into the rear cabin to manually extract our children through the front doors. The family had to abandon the disabled vehicle in live traffic and walk down the roadway to reach a safe location. This constitutes a severe safety hazard involving both sudden loss of motive power on a public road and occupant entrapment due to safety lock/latch failure during an electrical short. The vehicle has been towed to Pohanka Hyundai of Capitol Heights for inspection.

NHTSA ODI 11746406

The middle row left side seat belt does not buckle. We made sure everything is clear in it, it is not dirty. We have had issues with it clicking to lock since we purchased the car last March 2025. It does not work at all now.

NHTSA ODI 11745481

On 6/6/2026, my husband and I were driving on I70 west bound near the Golden CO exit. Out of nowhere, we heard a very loud pop sound and then heard wind over our head. The front sunroof spontaneously shattered. What component or system failed or malfunctioned, and is it available for inspection upon request? FRONT SUNROOF How was your safety or the safety of others put at risk? YES! Has the problem been reproduced or confirmed by a dealer or independent service center? YES Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO! NOT A SINGLE WARNING, NOTHING!

NHTSA ODI 11742638

Component: TIRES Tire Brand: Pirelli Model: Scorpion (255/45R20) Vehicle: 2025 Hyundai Santa Fe Calligraphy Complaint Description: I have experienced two separate failures of the right‑rear Pirelli Scorpion 20" tire on my 2025 Hyundai Santa Fe Calligraphy within a four‑week period. Both failures occurred during normal driving on paved roads with no significant impact event. The first failure was a loss of air due to a puncture in the sidewall area. I was able to use the on board sealant kit to sufficiently repair the tire and get it to Belle Tire. The tire was replaced as the damage was on the sidewall on May 5, 2026. On June 6, 2026 while driving on HWY 75 in Ohio, the replacement tire on the same right‑rear corner also failed, again losing air rapidly and causing us to pull over to the side of the highway. Both failures occurred at low mileage and under normal driving conditions with no impact. This pattern suggests a potential safety‑related defect involving the OEM Pirelli Scorpion 255/45R20 tires used on the Santa Fe Calligraphy. I have since learned that many other owners of 2024–2025 Hyundai Santa Fe models equipped with these same 20" Pirelli Scorpion tires are reporting sidewall punctures, bulges, and repeated failures, often on the passenger‑side tires. Repeated tire failures on the same wheel position pose a serious safety risk, including the possibility of sudden blowouts at highway speeds. I am reporting this so NHTSA can investigate whether these tires or their application on this vehicle are defective.

NHTSA ODI 11742527

The contact owns a 2025 Hyundai Santa Fe. The contact received notifications of NHTSA Campaign Numbers: 25V808000 (BACK OVER PREVENTION) and 26V218000 (SEAT BELTS). The vehicle was taken to the local dealer on several occasions, and the contact was informed that the parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was notified of the issue, but no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ODI 11742243

Engine Hood getting so hot it is bending or causing metal to bend , like someone sat on middle of hood. Popped it out and keeps forming a bend after driving. Not instelly but keeps coming back

NHTSA ODI 11740722

The engine has 1205 miles on it and seized up. Autofair hyundia of Manchester denied us. We did get a warning light a couple days before. But to late just the dealer inspected it.

NHTSA ODI 11740391

I own a 2025 Hyundai Santa Fe that was purchased on 08/15/2025. The first malfunction occurred on 08/25/2025, only days after purchase, and the vehicle has experienced repeated safety-related issues since then. The vehicle has repeatedly displayed false Forward Collision Warning alerts, Blind Spot Warning failures, Park/Neutral errors, and intermittent disabling of safety features. The most serious incident occurred when the vehicle unexpectedly entered “Limit 20 MPH” mode while I was pulling into active traffic with my toddler in the vehicle, limiting acceleration and creating a safety risk. I have also experienced false collision alerts while parked and after the vehicle was shut off. The vehicle has been taken to the dealership multiple times for diagnosis and repair attempts. Some issues were duplicated by dealership personnel, while other visits were documented as “could not duplicate.” A front ultrasonic sensor was replaced, but the vehicle continued experiencing safety-related concerns afterward. During the repair process, I was informed and observed that dealership personnel appeared limited in what repair actions could be taken after consulting Hyundai through their diagnostic system. I was also informed that Hyundai influenced what could be included on service reports and that dealership personnel were instructed to “print the book” rather than fully document observed concerns. I believe this may have affected repair efforts and documentation of ongoing issues. The vehicle has been out of service for extended periods and the issues continue despite repeated repair attempts. Due to the ongoing malfunctions and inconsistent operation of the safety systems, I no longer feel safe driving the vehicle because I am concerned it may not function properly during a real emergency situation. Attached are photos of various dashboard errors and warning messages that occurred during these incidents to document the alerts and malfunctions experienced.

NHTSA ODI 11740141

Spontaneous windshield crack

NHTSA ODI 11736997

The contact owns a 2025 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 26V218000 (Seat Belts) however, the part to do the recall repair was not yet available. Th vehicle was taken to the dealer where it was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ODI 11737020

The windshield spontaneously cracked while parked. There are no signs of impact to explain the crack. This can be a safety concern as it can continue cracking, impede visibility and even burst possibly sending glass towards occupants.

NHTSA ODI 11735723

Driving down the highway. Vehicle random alerts that there is a transmission error.

NHTSA ODI 11735358

On April 27, 2026, my 2025 Hyundai Santa Fe experienced an intermittent electrical/system malfunction affecting multiple vehicle systems at the same time. Multiple orange warning lights/messages appeared on the dash, including driver-assistance warnings and the master warning triangle. At the same time, the front turn signal stopped working, causing rapid flashing; the power locks stopped working; the windows would not roll up or down; and the rear liftgate would not open using the key fob or exterior liftgate button. The vehicle/component is available for inspection upon request. This created a safety and access issue. The malfunction affected exterior signaling, locks, windows, and rear cargo access. My dog was in a crate in the rear cargo area, and I could not open the liftgate normally to access him. The failure of locks/windows/liftgate could create a serious emergency risk if a person, pet, or cargo needed to be accessed quickly, and the turn signal failure affected my ability to safely signal to other drivers. The issue lasted approximately 30–40 minutes and did not immediately clear after turning the vehicle off and back on. It later returned to normal on its own. This has happened more than once. The vehicle was taken to a Hyundai dealership for inspection. The dealer has been working with Hyundai Techline, but as of now they have not been able to reproduce the issue or find active diagnostic codes. I provided video evidence of the dash warnings from the incident. The dealer advised that scans currently show systems operating as designed because the issue is intermittent and not occurring during inspection. There were no prior symptoms before the failure. The warning lamps and messages appeared at the time the malfunction occurred. Seek reimbursement for rental car fees and diagnostic fee.

NHTSA ODI 11734834

The seatbelt buckles for the rear seats are limited to raising up beyond about a 45 degree angle. This makes safely and securly fastening a car seat that requires the seat belt essentially impossible. After the buckle is fastened and the seatbelt is somewhat tightened, the seatbelt starts to pull up at a sharp angle perpendicular to its guide through the buckle. Rather than being pulled through flat, as all seat belts are intended to work, the belt starts pulling through as if it were trying to cut through the side of the buckle. This causes the seat belt to bunch up and stop passing through the buckle. This happens before the belt can be tightened enough to secure the car seat in place. It also places a significant amount of sideways torque on the seatbelt buckle, which is not the angle that resistance should be applied. This is a design defect existing at least in all 2024+ santa fe calligraphy trims; it may be present in more trims though. The Santa Fe subreddit has reports of multiple other owners encountering the same issue.

NHTSA ODI 11734271

My car has 11,000 miles and there is a bulge in the sidewall on the front passenger side. I did not hit a curb or pothole to cause this damage.Multiple people have complained of this same defect in their Hyundai Santa Fe around the same mileage.

NHTSA ODI 11734022

On two occasions, five months apart, the windshield cracked for no apparent reason. No foreign object hit the windshield. The replacement was NOT a generic. If was a Hyundai OEM. Two cracks, which spread over the windshield is not “normal”, in my opinion. Thank you

NHTSA ODI 11733668

The vehicle has two display panels, molded into a single frame. There is an infotainment panel on the right that handles music, maps, and phone interaction. There is an instrument panel on the left. The infotainment panel has not issues. The instrument panel blanks out for 3 - 5 seconds every few minutes, and then reappears. Occasionally the words "No SIgnal" in big red letters will appear. Occasionally the gear selection letter will remain on the otherwise blank screen. The screen also shudders / tears occasionally before blanking. It does this whether the vehicle is moving or parked. I purchased the vehicle used, Jan 2 2026. I noticed the problem a couple of days later. It has continued. It is not getting any worse or any better.

NHTSA ODI 11733014

The contact owns a 2025 Hyundai Santa Fe. The contact stated that while driving at slow speeds, the vehicle independently accelerated while the accelerator pedal was only lightly depressed. There were no warning lights illuminated. The vehicle was taken to a dealer, where the pedal sensor was adjusted. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was unsafe to drive. The manufacturer was made aware of the failure. The failure mileage was approximately 17,000.

NHTSA ODI 11733094

The vehicle intermittently fails to reverse properly, hesitates, jerks, and at times locks despite no obstruction present. This occurs during normal use and creates a serious safety concern, particularly when backing out of parking spaces or into traffic. In addition, the vehicle exhibits ongoing electrical issues, including intermittent warning lights, rearview camera distortion or failure, inconsistent system operation, intermittent inability to unlock using the key fob or door handle, and the vehicle fan or air system continuing to run for extended periods after the vehicle has been turned off. These issues occur without consistent warning and have not been resolved despite multiple service visits. The vehicle is also subject to an active safety recall (NHTSA Recall 26V218000, Manufacturer Recall 298) involving the front seatbelt anchor. The recall remains unrepaired, with no remedy currently available. I have personally experienced the seatbelt becoming stuck and not releasing properly, which presents an additional safety risk. The vehicle also experienced a battery failure. I was initially informed that the battery could not be replaced without cost; however, it was later replaced. Despite repeated concerns, the hybrid battery system was not tested or evaluated, and this remains an unresolved issue affecting vehicle reliability and safety. Additionally, the vehicle has experienced tire tread separation and peeling requiring replacement. This is not consistent with normal wear and may indicate alignment, suspension, or other underlying vehicle-related defects. The vehicle has been inspected by the dealership multiple times; however, the issues were not reproduced and no corrective repairs were performed. These problems are intermittent and occur during regular day-to-day operation. Collectively, these unresolved issues present an ongoing safety risk to the driver and others.

NHTSA ODI 11733146

Since I bought the car the forward attention warning goes off constantly. I’ve taken it to the dealership multiple times. They took off my eztag, stated it was blocking my camera. This is not the issue. Now there are 56 cars ahead of mine. This will be the 3rd time for the exact same complaint. It affects everything in the car. My cruise control doesn’t work because of this issue. If you turn the toggle back on it has more warning. Just the beeping constantly is going to cause an accident. I’ve asked Hyundai to buy it back they refuse. This is a known issue.

NHTSA ODI 11732200

The driver attention warning incorrectly emits loud alarms, a coffee cup icon, and suggests the driver take a break. These warning alarms are not based on any discernable lack of attention, erratic driving, etc. They are RANDOM and ongoing, and when they begin, they repeat every few minutes. On this 2025 model - unlike prior years and models - this cannot/cannot be adjusted or turned off according to every level of Hyundai dealer staff. This has become an intolerable, frustrating, aggravating safety hazard that makes a driver irate, impatient and angry. This type of "warning" should be reserved for an imminent crash warning, or sudden lack of oil pressure. Please ensure that this safety hazard is eliminated. Thank you

NHTSA ODI 11732103

P245/45/21 pirelli scorpion AS NCS sidewall on 3 tires has large bubble after 14,600 miles. Hyundai dealer advised of findings. Replaced tires at my cost. Many problems reported on this issue for the Hyundai Santa Fe 2025 Calligraphy model. No other tires options available to fix this on going problem.

NHTSA ODI 11731424