What 155 owners told NHTSA about the 2025 Honda Pilot

While driving roughly 15 MPH, my car displayed emergency messages, brake applied automatically by the vehicle and the power steering failed. In order for me to get out of the way of traffic in an intersection, I had to veer to the opposite side of the road passing oncoming traffic. The following lights were displayed "TSA, Hill start assist problem vehicle may roll upon brake release, Vehicle Stability Assist problem reduced traction and handling, brake system problem brake system reduced, electric power steering problem steering assist not available do not drive" Vehicle has had no issues and only has 6,460 miles on it. Car is currently waiting to be towed to the dealership.

NHTSA ODI 11748454

When driving on the highway vehicle suddwnly brakes on its own when it detects cars on side lane not directly in front of me creating a noticeable slowdown being somewhat unsafe. The wiper blades dont come up they hit the hood of the car which i believe shouldnt be this way. The seatbelt sensors go off in back row even if no one unbuckles then the car starts making loud noise to let you know and a side unbuckled light comes on and also the x marking which seat but it continues making loud beeping noise that can cause distraction and even an accident i drove 45 minutes with it doing this to me on and off mostly on the only way to get it to stop is if someone doesnt sit on marked spot. So now i dont know if this will happen on all seats as for now its obly on the third row passenger right side seat. I have about 3 weeksnoticing this but it was less now its more so i made apptment to take im to get checked but the sound is very anboying and distracting

NHTSA ODI 11748206

The contact owns a 2025 Honda Pilot. The contact stated that while reversing, the automatic emergency brake unexpectedly engaged. The check engine, ABS, and several other unknown warning lights were illuminated. The transmission failed to shift into the intended gear. The contact turned off and restarted the vehicle and was able to shift into the intended gear. Additionally, the transmission jerked while accelerating, the RPM failed to increase while accelerating. The contact stated that the doors failed to open immediately after pressing the fob key, and the infotainment screen was flashing. The contact stated that the failures were intermittent. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

NHTSA ODI 11747345

Drove from Branson, MO to Nixa, MO. At first stoplight intersection in town, stopped for red light, when light turned green, car died when I released brake pedal to accelerate. Lost all electrical systems like battery was dead. Took several attempts of pushing hazard light button before I was able to turn on my hazard lights. I had to jump start it to get it running again.

NHTSA ODI 11745400

This vehicle is equipped with Auto Engine Idle Stop. When stopped at a light or stop sign the engine shuts off and restarts when the accelerator is pressed. We stopped at a light and when began to move forward again, the engine did not fully restart and lunged a bit. I tried several times unsuccessfully to restart the engine. Traffic was all around us so I was lucky enough to limp it across the intersection and get into a turning lane out of the traffic flow. After a couple minutes I was able to get the engine started and continue home. I called the dealer service department immediately and was told they had never heard of such occurrence. After researching online I found many posts and comments with the same problem going back possibly 10;years. How could Honda not know about this problem when many have experienced it? I contacted American Honda and felt brushed aside. Imagine sitting at a light, not getting the car to start and a semi rolling up behind. This could be a disaster waiting to happen. Please investigate.

NHTSA ODI 11744775

The car brakes for cars parked on the side of the road when using cruise control if the road curves. Today, it braked on train tracks while there was nothing impeding our path for at least a mile.

NHTSA ODI 11743873

The contact owns a 2025 Honda Pilot. The contact stated that while driving approximately 30 MPH on a clear day, the braking system activated without driver input and caused the vehicle to come to a sudden stop. There were no other vehicles, pedestrians, or objects nearby to cause the automatic braking system to be activated. The sudden braking was recorded by the Insurance App. Due to the abrupt stop, the contact struck her head on the steering wheel when the vehicle jolted forward. The contact stated that the seat belts failed to respond or properly restrain the contact during the failure. There were no warning lights illuminated. The vehicle resumed normal operation after the failure. The local dealer was contacted, and a service appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified and opened a case about the failure. The manufacturer advised that a representative would provide a follow-up call. The contact was additionally provided with the telephone number for Roadside Assistance. The failure mileage was approximately 17,500.

NHTSA ODI 11743777

While driving, our moonroof spontaneously shattered. Is that

NHTSA ODI 11742532

2025 Honda Pilot Elite. Honda Sensing / Adaptive Cruise Control consistently fails to recognize motorcycles traveling directly ahead (approx. 66% failure rate). The system radar/camera bypasses the motorcycle and locks onto the larger passenger vehicle further ahead, creating an imminent rear-end collision risk with the motorcycle.

NHTSA ODI 11741468

Collision Mitigation Braking System (CMBS) experienced unprovoked phantom braking events. Event 1: Driving 25mph in traffic; system falsely targeted a low-speed mobility power scooter on an adjacent sidewalk. Event 2: Abrupt, unprovoked hard braking at 70mph on an open highway with no forward obstacles, creating an immediate rear-end hazard from trailing traffic.

NHTSA ODI 11741470

Lane Keeping Assist System (LKAS) regularly misidentifies road geometry on divided highways (specifically [XXX] between [XXX] and [XXX] ). At 55mph, the forward camera tracks the expanding lane lines of dedicated left and right turn bays, actively steering the vehicle into the turn lanes rather than maintaining the straight highway path. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11741472

Supplemental Restraint System Problem deactivates airbags and dealers do not want to fix it under warranty.

NHTSA ODI 11740150

four cracked windshields while driving from debris hitting windsheild

NHTSA ODI 11740152

Steering locked up with all warning lights lite up. No control over vehicle. Yes this put all people in the vehicle at risk of death or injury. This happened at an intersection while making a turn-no other vehicles were at the intersection- if there had been or had this happened entering an interstate highway or turning onto a high speed road could have been hit from several directions. Not repeated. Must have been confirmed by dealer as they hooked up the computer with Honda Headquarters and said the starter was at fault. No prior symptoms. It is available for inspection. Killing the engine and restarting cleared the dash lights and was able to turn afterwards.

NHTSA ODI 11739886

"On Friday afternoon, while driving alone on an open stretch of road at approximately 40 mph, my 2025 Honda Pilot's Collision Mitigation Braking System (CMBS) experienced a catastrophic malfunction and initiated full emergency braking. The brakes locked up aggressively with absolutely no vehicles, pedestrians, or obstacles present in front of me. A transient warning light flashed on the screen for a few seconds but disappeared too quickly to read. The violent deceleration slammed me forward against the driver's seatbelt, causing physical trauma. The brakes released after a few seconds, allowing me to regain control and park the vehicle. I sought medical care first thing Monday morning, resulting in a diagnosis of acute neck strain and petechiae, as well as necessitating a specialized cardiovascular evaluation to check my pacemaker function due to localized swelling under the seatbelt line. The vehicle is entirely unsafe to operate, has been parked in my garage since Friday and is currently awaiting a Honda Care tow truck for dealer transport and data retrieval."

NHTSA ODI 11739900

My front windshield cracked without any impact. I noticed quite a few honda pilots on the road with almost the exact same crack. It started on the passenger side and went completely across to the driver's side.

NHTSA ODI 11739946

I am reporting a safety-related driver visibility concern involving a 2025 Honda Pilot. I also observed substantially similar behavior on a 2026 Honda CR-V loaner vehicle and another Honda Pilot provided by Koons Honda. The issue involves the front driver and passenger windows and their interaction with the outer window seals/belt moldings. During rainy, snowy, foggy, or wet conditions, lowering and then raising the windows leaves significant moisture, streaking, fog residue, or debris on the glass surface. Current image shows fog residue, however, the same results occurred with snow where visibility was impaired after cycling the front driver and passenger windows. The outer window seals do not adequately clear the windows during normal operation. This results in impaired visibility around and through the side view mirrors, especially during lane changes, merging, and monitoring adjacent lanes. The condition is repeatable and occurs during ordinary use. I documented video evidence showing: •the issue on my 2025 Honda Pilot, •another Honda Pilot, •and the same/similar issue on a separate 2026 Honda CR-V loaner vehicle from Koons Honda. I presented the evidence to dealership personnel. However, the service manager refused to document that side mirror visibility was impaired, reportedly because such wording would imply a safety condition. This concern may involve: •ineffective window seal/belt molding performance, •excessive water retention on side windows, •impaired driver visibility, •and a potential safety defect affecting multiple Honda vehicles. The issue can create unsafe driving conditions because drivers may be unable to clearly observe adjacent traffic through side mirrors after operating the windows in wet conditions. Furthermore, similar reports are found online with different newer models. The date below reflects today's interaction with the dealership, however, this is an ongoing issue since we received the vehicle last year.

NHTSA ODI 11739003

Sunroof exploded while driving down the road.

NHTSA ODI 11738417

The collision mitigation breaking system has wrongly engaged the breaking system on two occasions since I have purchased the car in September 2025. The car is available for inspection. Both times, the car hard braked when turning right at stop sign. The second occurrence, today, 5/15/26 the car also honked. I plan to call the dealer tomorrow report the issue but from what I have read so far this is a known issue with no resolution and is not easy to replicate, therefore I am filing this complaint to document the issue. Both times this was very alarming for me. Today, there was another person at the stop sigh to my right and a pedestrian a bit a way when the car slammed to a halt and honked, alarming me and probably them as well. There was no warning or alert, the car just halted.

NHTSA ODI 11738161

There are three dangerous systems in my 2025 Honda Pilot EX-L that should be permanently disabled or removed by the manufacturer or dealer. In order of danger; (1) Collision Mitigation Braking System, (2) Auto Idle Stop, and (3) Road Departure Mitigation System. All three of these systems have nearly caused wrecks for me several times. The Collision Mitigation Braking System (1) is especially dangerous for rear-end collisions to the vehicle using CMBS. Example, I was driving in heavy traffic in the middle lane on I-40 near Hermitage, Tennessee on 23 Apr 2026 with adequate distance between me and the car in front of me. A tractor-trailer was close behind me. Suddenly, a car in the lane to my right moved into the gap in my lane between me and the car that was at a safe distance in front of me. The CMBS activated and started braking the car. I pressed the gas pedal hard to try and maintain my 70 MPH speed to no avail. The tractor-trailer swerved into the lane to my left missing the rear of my car by inches, and avoiding a massive chain reaction collision of many cars. This was a near fatal event for me. Without CMBS, I would have simply held my speed steady until I could create a safe distance and ease into a safer position, possibly in the lane to my right, a much less eventful situation. The Auto Idle Stop (2) has a knack for shutting off the engine when I am trying to make a left turn in heavy traffic. After several near misses, I have learned to turn this system off when starting the engine (the default is on). The Road Departure Mitigation System (3) shakes the steering wheel if the system thinks you are moving out of your lane. It shakes the steering wheel to alert you. Twice, I was caught by surprise and overcorrected the steering when the Road Departure Mitigation System started shaking the steering wheel. So instead of staying in my lane, this almost caused me to go out of my lane and possibly collide with another car or a road barrier.

NHTSA ODI 11737822

This car on April 2nd, 2026 did not stop. I had pulled into a parking lot. Parked in the same space I have parked in for the last 12/13? Years. Upon driving into the space .. I pressed my brakes down for the car to stop. It did not stop. The car kept going/rolling My husband the passenger told me to STOP. I heard him plainly say. I told him I am stopping. But the car would not stop. It kept going and rolling into a brick building at the end of the parking space. We braced ourselves. What else do you do when your car won’t stop I was probably goingb8 mph. Nothing fast. Not on the phone. 75 degree perfect weather in [XXX] I’ve had this car about five months. No problem at all until this incident never in my life had I ever had brakes to fail me. Well the brakes failed. Technology is built by men and programmed by men. I am a nine car Honda owner. This car has a brake technology problem. With all the technology, it should have stopped on its own. It didn’t. When brakes are applied technology should work. In this case technology failed. This car has a brake defect technology problem. Brakes were applied a car doesn’t have to have a recall on it for it not to have a technology problem. These cars are not perfect. Programmed and built by human hands. ImnsurevifvMr. Soichiro Honda sat down with me and did this problem with one of his cars.. he would surely say” I’m sorry that happened to you” I’m sorry you’re brakes did not work and they did not . American Honda needs to recognize accountability. I wish they would experience what I experienced. It would be a scary situation that is if you survived yrs, I’m sure if it happened to them. No car is perfect. This one sure isn’t. I no longer am an owner of this 2025 Honda Pilot. Death trap it’s gone to somebody else. My life is worth living Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11737702

Vehicle: 2026 Honda Pilot – Mileage 20,847 Issue: Engine Failure, oil leaks, wheel alignment, air conditioning, major gas leaks from the engine, safety electronics alerts on front dash display are saying the vehicle is not safe to drive. History of issues: 03-11-2026: Car broke down while driving in [XXX] . 03-12-2026: Received call from Ira Honda service and was told they needed to replace the engine. 04-04-2026: I was told the vehicle was ready to be picked up. I started driving home and found the vehicle was all over the road. I returned to Ira Honda and once again was given a loaner. Also, the engine was leaking oil. 04-09-2026: Ira Honda called and said one of the engine gaskets was defective and they needed to replace it. They said that now the alignment was back in spec. I was told that the 3 yr engine warranty begins anew. When I got home I looked more closely at the alignment document and saw that the alignment was still slightly out of spec. I called and was told that it was the best they could do. 04-10-2026: air conditioning not working and asked for them to fix the alignment. 04-13-2026: I again brought the vehicle in for service. But was told there were no loaners available. I arrived at 9:30am and at 1:00pm. The A/C was fixed and determined the frame was not set correctly when they replaced the engine. This was the reason the alignment was off by so much. So the alignment was fixed. 04-14-2026: Leaking oil. So again, I had to return to Ira Honda. No loaner was available. 04-18-2024: Saturday morning and we smelled gas in the garage. Started the car and it took about a minute to start. Asked if it was safe to drive, Ira service said yes. 04-20-2026: Started the vehicle up and same issue occurred. However, this time gas was leaking out. It leaked in our garage, on our driveway and all over the street. Again fixed. 04-29-2026: Car again failed to start. During startup the car leaked a large amount of gas. It is still at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11737321

The contact owns a 2025 Honda Pilot. The contact stated while attempted to park the vehicle into a park spot occupied with her husband and granddaughter in the vehicle, the vehicle acceleratored independently causing the vehicle to crash into a brick wall. The contact stated that no air bags were deployed in her vehicle. The contact stated her granddaughter sustained a cut near her right eyebrow. No medical attention was required. The contact stated that a police report was filed. The contact mentioned that the vehicle was towed to a collision center. The manufacturer was notified of the failure and they are investigating the matter. The approximate failure mileage was 10,000.

NHTSA ODI 11735895

I was driving with my cruise control on, at the speed around 50 mph, thank goodness no other cars were around us, all of a sudden my car slammed on the brakes, a warning flashed but I happened so fast I wasn’t able to see what it said.

NHTSA ODI 11735217

The vehicle is experiencing persistent dashboard warnings including "Brake performance may be reduced," "Low Speed Braking Control problem," and "Parking sensor problem." These issues have been presented to your authorized dealer, Napleton Honda in Morton Grove, on three separate occasions with no resolution: September 29, 2025: I arrived at the dealer bay with active warning lights. The service writer instructed me to simply restart the vehicle to clear the lights. I have photographic evidence of the warnings from this date. October 25, 2025: The vehicle was brought in for repair. I provided cell phone photos of the active dashboard warnings, yet the dealer reported "nothing found." April 20, 2026: The vehicle was again brought in for the same issues. I again provided cell phone photos as proof of the defect, but the dealer reported "nothing found." Despite the dealer's inability to diagnose the cause, my photographic documentation from 9/29/25, 10/25/25, 4/20/26, and 4/25/26 proves these defects are real, recurring, and significantly impair the safety and value of the vehicle.

NHTSA ODI 11733940