What 17 owners told NHTSA about the 2025 Genesis Gv80 Coupe

I was driving at 65 mph (legal speed limit on Express Lanes) and entire front console went black. I was on Bluetooth call which dropped. I could not see speedometer or any of the gauges on the dashboard and could not see any of the radio/entertainment options. Everything was jet black. I pulled over at the first exit, turned off the engine and restarted the car. The services slowly reloaded and were restored. The next day the console began to blink but did not go out entirely. I went to the closest Genesis dealership and spoke to a technician. She said that other Genesis models are having similar issues and this has triggered a safety recall. She said that my Genesis 2025 GV-80 is not covered by the safety recall and said that the dealer will have to keep the car for an indefinite period of time and try to replicate the issue. She said without a recall, they cannot replace the malfunctioning parts. Genesis dealership will not be able to schedule my car for maintenance until late August. I do not feel safe driving my vehicle.

NHTSA ODI 11678209

The contact owns a 2025 Genesis GV80. The contact stated that while operating the vehicle with the cruise control activated, the cruise control erroneously deactivated, causing the vehicle to suddenly decelerate. The vehicle was taken the local dealer who was unable to confirm that a failure had occurred. The contact was informed that the vehicle operated normally, due to the "Driver Attention Warning System". The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the manufacturer had issued a TSB regarding the failure. The failure mileage was 200.

NHTSA ODI 11673296

i was driving down the freeway and the computer system had a complete reboot randomly. ALL screens went blank and ALL electronic functions were disabled until it came back up about a minute later. No radio, no ADAS features (no collision warning, no blind spot, no lane departure), no gauges to to judge speed. It was a complete distraction. Vehicle appeared to continue to drive but without any safety features. It is unknown if turn signals and day time running lights and air bag functions were disabled. I noticed issued after they applied an update for Android Auto with the maps not showing in the display even tho voice instructions came through the car. It was either a system update that should have never happened while the vehicle is in use, or I suspect an issue with Android Auto that caused the vehicle OS to crash and reboot.

NHTSA ODI 11631006