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What 20 owners told NHTSA about the 2025 Ford Escape Gas

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (20)Electrical system (6)Engine (5)Engine & cooling (3)Transmission & drivetrain (3)Fuel system (2)Speed control (2)Airbags (1)Body & structure (1)Brakes (1)Driver assistance (1)

3 of 20 complaints match · Transmission & drivetrain · clear filters

Mar 12, 2026Transmission & drivetrainAirbags

1. Passenger airbag fails to activate randomly. Passenger airbag light shows "off" with a passenger in the seat. Sometimes it works but often stays off for a whole day. 2. Transmission shifts gears by itself. Drive to neutral, Reverse to park. A software update changed the behavior but did not eliminate the fault. Now goes from Drive to Park. One time the vehicle shut off by itself after shifting from Drive to Park. It has been to the dealer 3 times for these problems, now scheduled for a fourth time. They keep saying they can't find the fault.

NHTSA ODI 11723865

Mar 5, 2026Transmission & drivetrainEngineFuel system

The engine continues to have a burning smell or rotten egg smell at high speeds, the car continues to hesitate when taking off from a red light like it is going to shut off and then jumps forward, and the engine continues to lag as does the battery or power when turning on the vehicle most mornings. I have brought the car in several times to the dealership and due to there being no codes showing, they will not diagnose it further and as soon as I get the vehicle back, the same issues and problems happen over and over again. I have had 4 service appointments now with no resolutions. I feel as though this car is a lemon and worry that it will continue to become more unsafe from ongoing engine, powertrain, and mechanical issues that cannot be fixed or diagnosed.

NHTSA ODI 11722376

Aug 8, 2025Transmission & drivetrainEngine

2025 Escape Safety Recalls* Instrument panel replacement Recall incomplete Replace instrument panel cluster Recall incomplete 2025 escape - inverted camera image Recall incomplete Block heater element replacement Recall incomplete Cylinder head replacement Recall incomplete Cylinder head inspectionreplacement Recall incomplete INVESTOR REPORTING cylinder head replacement recall. As this is a power train and engine part. RECOMMENDED that this recall broadcast for ALL OWNERS AND drivers of this type to STOP DRIVING immediately. While it can cause engine failure in high MPH instances and is a safety hazard for national highways and road ways. Please BROADCAST.....

NHTSA ODI 11679475

Working with the data? Download all 20 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Ford Escape Gas verdict →