What 2 owners told NHTSA about the 2025 Audi Q8

I am writing to formally document an urgent and ongoing safety issue with my new Audi Q8 (VIN [XXX] rrently has fewer than 1,100miles. On my recent visit to my local Audi authorized dealer's service department (Tuesday, 4/21/2026), I brought the vehicle in for a “central lock malfunction” warning and was advised that the issue had been resolved. However, the next morning the same error reappeared. This warning has been present intermittently, beginning the day I purchased the vehicle at 0 miles. More critically, this malfunction is affecting the driver-side door’s ability to open from the inside. On multiple occasions, I have been unable to exit the vehicle without repeated attempts. This presents a serious safety concern, as it temporarily prevents me from exiting the vehicle in a normal and timely manner. Given the nature of this issue, I want to clearly document that: - This is a safety-related defect impacting my ability to exit the vehicle - The issue was not resolved after the initial repair attempt - The problem has reoccurred immediately INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11733037

The contact owns a 2025 Audi Q8. The contact stated that while driving at 25-30 MPH, she crashed into the rear of a pick-up truck towing a boat on a trailer. The contact did not notice that the vehicle in front was coming from a stop, which caused the accident. During the crash, the engine of the boat detached, causing damage. The contact was concerned that the Audi Pre Sense Front Braking feature failed to engage, which could have prevented a crash. The air bags did not deploy. The contact did not sustain any injuries. No medical attention was required. The insurance company was notified of the incident, and the inspection was pending. A dealer was contacted and was informed to call the manufacturer. A police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 11,700.

NHTSA ODI 11718553