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What 22 owners told NHTSA about the 2024 Volvo XC60 Recharge

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (22)Crash / fire / injury (4)Electrical system (6)Backup camera & sensors (4)Brakes (3)Tires (3)Driver assistance (2)Engine (2)Fuel system (2)Seat belts (2)Speed control (1)Transmission & drivetrain (1)

1 of 22 complaints match · Transmission & drivetrain · clear filters

Oct 16, 2024Transmission & drivetrain

The contact owns a 2024 Volvo XC60. The contact stated while driving at various speeds, the transmission intermittently failed to shift once the vehicle was shut off after it was already on for a long period of time. No warning light was illuminated however, the infotainment screen and the dashboard darkened. The failure occurred on several different occasions. The vehicle was taken to a dealer to get a diagnosis; the dealer stated that the failure cause was unidentifiable. The vehicle was not repaired. The contact stated that almost two months later the failure occurred again. The vehicle was taken to the dealer to get a second diagnosis. Once again, the dealer stated that the failure cause was unidentifiable. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 9,324.

NHTSA ODI 11620118

Working with the data? Download all 22 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Volvo XC60 Recharge verdict →