What 22 owners told NHTSA about the 2024 Volvo XC60 Recharge

I was completely stopped at a left turn. The rear collision sensor went off for no reason. The seat belt locked up so aggressively I could not get a breathe in and it ripped my insulin pump patch right off my stomach. If I was a couple hours away from home my blood sugar would go through the roof and cause ketones which could be fatal. Luckily I was 20 mins away from home. Being a [XXX] since [XXX] I am now [XXX] Volvo told me this is normal safety feature after inspecting the log. I don’t think it’s normal for collision sensors to go off while not moving as well as the seat belt aggressively pulling to the point were I can’t breathe and it rips off a life depending medical device right out of my stomach. If it is normal then they should have a warning for [XXX]. I’m currently trying to get out of the car lease completely as this feature could literally kill me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11744844

Automatic braking failure: Another vehicle slammed into my vehicle as I was moving at a slow pace. That other vehicle pushed the front of my vehicle into a dumpster in a parking lot. The automatic braking should have engaged and stopped the car so it wouldn't have crashed into the dumpster. It is unlikely the vehicle is available for inspection as it was towed to a salvage yard. My safety and that of others was put at risk. The problem could not be reproduced - the vehicle was severely damaged and undrivable. The manufacturer (Volvo) refused to inspect it. There were no warning lamps, messages or other symptoms. Unsure if this is relevant, but the vehicle recently (less than 1 week ago) received an over-the-air (OTA) update to software version 5.0.5.

NHTSA ODI 11727514