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What 36 owners told NHTSA about the 2024 Volkswagen Jetta Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (36)Crash / fire / injury (3)Brakes (10)Engine (10)Electrical system (4)Fuel system (4)Transmission & drivetrain (4)Driver assistance (3)Visibility & wipers (3)Airbags (2)Suspension (2)Engine & cooling (1)

4 of 36 complaints match · Transmission & drivetrain · clear filters

May 13, 2026Transmission & drivetrainElectrical systemDriver assistance

Transmission control module light comes on and the light states safely pull car over and put in park. It’s tried to been fixed multiple times, they are waiting on a software update. I’ll drive the car and have to pull over because the TCM light comes on and can’t drive/ accelerate. The dealership told me to drive the car and deal with it until it gets fixed. The issue first appeared in Nov of 2025 and it’s been a recurring issue since. I can’t take it anywhere without it happening, then i have to get towed.

NHTSA ODI 11737692

May 7, 2026Transmission & drivetrainElectrical systemEngineFire

Zero warning lights, dash clusters only allowing two options to show, oil temperature reading 200degrees Fahrenheit or higher, floor board feels like the firewall is almost in the interior of the vehicle and not engine port. Upon performing a thorough investigation of my own, the manifold, intake valve and wires are visibly damaged and BURNT, coil two is visibly damaged and was smoking. The battery generating system is also malfunctioning, with visibly burnt ground wires. Additionally the thermostat and temperature gauges both are not giving out any signal or alert for faulty electrical activity. However the vehicle was so hot from only driving 6 miles from my house that the arm to hold the hood up was legit bending and folding as it become unusually soft from the hot intake. Transfer case has been clicking, as well as the intake sizzling like making repeated sounds of sparking. All of which began in a matter of four days. Something is dangerously wrong with my car please help

NHTSA ODI 11736224

Dec 16, 2025Transmission & drivetrainElectrical systemEngine

The contact owns a 2024 Volkswagen Jetta. The contact stated while driving approximately 35 MPH up an incline, the hill assist system engaged. The contact stated that while descending the incline, the hill assist was still engaged. The contact pulled over and turned off and restarted the vehicle to disengage the feature. There was no warning light illuminated. The contact stated that the failure was intermittent at first but had gradually become a recurring failure. The contact stated that the vehicle had additional failures with the transmission and the rear brakes due to the hill assist not disengaging as needed. The contact stated that the manual transmission was slipping out of gear and the rear brakes showed premature wear on the pads. The contact had taken the vehicle to several dealers. The contact stated that one dealer recommended that the transmission be replaced. The contact had taken the vehicle to another local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 17,600.

NHTSA ODI 11705279

Jun 14, 2024Transmission & drivetrainDriver assistance

This experience was with a rental vehicle - and I sent an email to the NHTSA address with additional details. Later, I saw this form. I am pasting the information here: Request #[XXX] 2024 VW Jetta Rental Vehicle - Unintended Acceleration / Braking The vehicle was rented from Fox Rent-a-Car in Las Vegas, NV for my short trip to California and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11594491

Working with the data? Download all 36 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Volkswagen Jetta Hev verdict →