Home · 2024 Volkswagen Jetta Hev · Complaints

What 36 owners told NHTSA about the 2024 Volkswagen Jetta Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (36)Crash / fire / injury (3)Brakes (10)Engine (10)Electrical system (4)Fuel system (4)Transmission & drivetrain (4)Driver assistance (3)Visibility & wipers (3)Airbags (2)Suspension (2)Engine & cooling (1)

3 of 36 complaints match · Driver assistance · clear filters

Jun 18, 2026Driver assistanceLane Departure

Adaptive cruise control and lane keeping assistant defective and has been confirmed by dealership 3 attempts of repair with VW dealership where vehicle was purchased new have not been successful SOS box has flashing red light indicating issue VW dealership is stopped by manufacturer to continue repairs as they are unable to resolve issue Car was purchased in January 2024, has 20k miles and is within bumper to bumper warranty Issue occurred in December 2025 and first repair attempt in January 2026, since then weekly calls with VW to ask for resolution No accidents

NHTSA ODI 11745099

May 13, 2026Transmission & drivetrainElectrical systemDriver assistance

Transmission control module light comes on and the light states safely pull car over and put in park. It’s tried to been fixed multiple times, they are waiting on a software update. I’ll drive the car and have to pull over because the TCM light comes on and can’t drive/ accelerate. The dealership told me to drive the car and deal with it until it gets fixed. The issue first appeared in Nov of 2025 and it’s been a recurring issue since. I can’t take it anywhere without it happening, then i have to get towed.

NHTSA ODI 11737692

Jun 14, 2024Transmission & drivetrainDriver assistance

This experience was with a rental vehicle - and I sent an email to the NHTSA address with additional details. Later, I saw this form. I am pasting the information here: Request #[XXX] 2024 VW Jetta Rental Vehicle - Unintended Acceleration / Braking The vehicle was rented from Fox Rent-a-Car in Las Vegas, NV for my short trip to California and back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11594491

Working with the data? Download all 36 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Volkswagen Jetta Hev verdict →